Ford Mustang Complaints (2016)

380 consumer complaints on file.

#10909404September 23, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I BOUGHT A NEW 2016 MUSTANG IN APRIL. I WAS DRIVING UPHILL AT 40 MPH. ALL OF THE SUDDEN THE ENGINE CUT OFF. WHEN THE ENGINE WENT OFF A LARGE WRENCH CAME UP ON THE DISPLAY AND IT SAID SEE MANUAL. I TRIED PRESSING THE START BUTTON BUT IT WOULD NOT START. I HAD TO COME TO A COMPLETE STOP, PUT THE CAR IN PARK AND THEN WAS ABLE TO RESTART IT. THIS COULD EASILY LEAD TO DEATH! IF THIS WOULD HAPPEN ON THE BELTWAY OR I-95 I COULD GET KILLED. THE CAR DIDN'T OVERHEAT AND ALL THE GAUGES SHOWED NORMAL. NOW I AM AFRAID TO EVEN DRIVE IT; I DON'T WANT TO BE KILLED OR KILL SOMEONE IF THE ENGINE STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908341September 20, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TAKATA RECALL I BEEN DEALING WITH A ELECTRICAL PROBLEM WITH MY CAR AND ITS BRAND NEW. EVERY TIME I GET IN THE CAR AND TURN IT ON AND DRIVE FOR ABOUT 5 MINUTES MY MUSIC TURNS OFF AND SHOWS THE HORSE SYMBOL DISPLAYED ON THE SCREEN AND IT COMES BACK ON 10 MINUTES LATER. BUT THEN SOMETIMES IT DOES THAT AND THEN THE DISPLAY SCREEN TURNS BLACK AND I CAN'T TURN ON THE RADIO OR ANYTHING. AND THAT LAST FOR A FEW HOURS OR SO.. IT'S REALLY GETTING ANNOYING AND SOMETHING NEEDS TO BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904251September 6, 2016
POWER TRAIN
TRANSMISSION OVERHEATS RESULTING IN LOSS OF POWER AND REDUCED RPM. THE LOSS OF POWER IS COMPUTER CONTROLLED. WHEN THE TRANSMISSION HITS A CERTAIN TEMPERATURE THE COMPUTER REDUCES THE ENGINE POWER AND RPM. THIS IS DOCUMENTED BY MY FORD DEALER BY FINDING TRANSMISSION OVERHEAT CODES WHEN THE CARS COMPUTER IS SCANNED. LOSS OF POWER IS A DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899067August 28, 2016
ENGINE, POWER TRAIN
THE CAR SUDDENLY LOST POWER AND NO ACCELERATION WAS POSSIBLE. THE TROUBLE LIGHT CAME ON. CAR WOULD ONLY ROLL AT 10MPH WITH ENGINE POWER. THE GAS PEDAL WOULD NOT CONTROL THE MOTOR SPEED. CAR WOULD NOT SHIFT. THIS HAPPENED WHEN I JUST PULLED IN TO A PARKING LOT. I WAS ABLE TO USE THE EMERGENCY FLASHERS TO GET THE CAR HOME USING SIDE STREETS AT 10MPH. LAST YEAR A GUY IN HIS 2015 MUSTANG ASKED ME IF I HAD THIS PROBLEM AS HE EXPLAINED THE SAME SITUATION WHEN I ALSO OWNED A 2015 MUSTANG. I DIDN'T HAVE THAT WITH THE 2015, BUT I JUST BOUGHT IT WHEN WE TALKED. I KNOW WHAT HE MEANS NOW. AS MY 2016 DID WHAT HIS 2015 DID WITH A LOSS OF POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898131August 24, 2016
WHEELS
THE VEHICLE HAS APPROXIMATELY 1000 MILES ON THE ODOMETER. IN AN EFFORT TO RECTIFY SQUEALING BRAKES, I CHECKED EACH LUG NUT TO ENSURE THEY WERE TIGHTENED TO FACTORY SPECIFICATION. ALL TWENTY (4 WHEELS WITH 5 LUG NUTS EACH) WERE ONLY TIGHTENED TO APPROXIMATELY 90FT-LBS OF TORQUE. FORD SPECIFIES IN THE OWNERS MANUAL THAT LUG NUTS BE TORQUED TO 150FT-LBS. I USED TWO DIFFERENT STYLES OF TORQUE WRENCH TO CONDUCT MY TEST. ONE TYPE WAS USED TO LOOSEN TEN LUG NUTS AND ANOTHER WAS USED TO LOOSEN THE REMAINING TEN. MY INTENT WAS TO RULE OUT ANY GROSS ERROR IN TORQUE READINGS. TO MY KNOWLEDGE THE WHEELS HAVE NEVER BEEN REMOVED FROM THE VEHICLE, THEREFORE I SEE THREE POSSIBILITIES: THE DEALER REMOVED THE WHEELS FOR SOME REASON AND DID NOT TORQUE TO SPECIFICATION OR THE LUG NUTS ARE LOOSENING THEMSELVES EVENLY OR THEY WERE NOT TORQUED TO SPECIFICATION FROM THE FACTORY. I FEEL THE MOST LIKELY SCENARIO IS THAT THEY WERE NOT TORQUED TO SPECIFICATION FROM THE FACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896468August 16, 2016
ENGINE, FUEL/PROPULSION SYSTEM
DURING NORMAL DRIVING DURING 5PM TRAFFIC, THE CAR SHUDDERED, A WRENCH ICON CAME ON THE SCREEN, THE CAR LOST POWER AND WOULD NOT ACCELERATE. THE VEHICLE WAS IN MOTION AT THE TIME ON A 4 LANE ROAD WITH MULTIPLE OTHER VEHICLES IN CLOSE PROXIMITY. AFTER PULLING OVER AND SHUTTING THE ENGINE OFF AND ON 2-3 TIMES, I WAS ABLE TO DRIVE APPROXIMATELY 2 MILES TO DEALERSHIP. SERVICE DEPARTMENT SEEMS TO THINK IT IS A DEFECTIVE ELECTRONIC THROTTLE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892823August 3, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I JUST PURCHASED MY BRAND NEW 2016 MUSTANG LESS THAN 6 MONTHS AGO AND HAVE ALREADY BEEN HAVING ISSUES WITH IT. I WAS STATIONARY WAITING AT THE STOP LIGHT AND SHIFTED INTO 1ST GEAR 3 TIMES AND MY CAR WOULDN'T BUDGE. I TURNED OFF THE ENGINE AND RESTARTED IT TO MOVE IT OUT OF THE STREET. THE ENGINE LIGHT CAME ON BRIEFLY THEN SHUT OFF. A WEEK LATER I WAS DRIVING APPROXIMATELY 60 MILES PER HOUR ON THE FREEWAY AND MY VEHICLE SUDDENLY STALLED WITH NO WARNING. I DO NOT REMEMBER THE ENGINE LIGHT BEING ON THIS TIME. I JUST TOOK MY CAR INTO THE DEALER AND THEY SAID IT WAS A BAD THROTTLE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892954August 3, 2016
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE DRIVING 50 MPH, THE VEHICLE SLOWED DOWN TO 2 MPH. THE SERVICE LIGHT ILLUMINATED AND THE VEHICLE WAS TOWED TO A DEALER. THE TOW TRUCK DRIVER STATED THAT THE FAILURE MAY BE DUE TO THE FUEL LINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,814.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885426July 18, 2016
POWER TRAIN
NEW VEHICLE LESS THAN 500 MILES. BAD VIBRATION WHILE DRIVING AT HIGHWAY SPEEDS. THE VIBRATION STARTS AT AROUND 60 MPH AND IS PRESENT ALL THE WAY BEYOND 80 MPH. THE VIBRATION CAN BE FELT INSIDE THE VEHICLE AND ALSO THROUGH THE STEERING. FORD RE-BALANCED THE TIRES AND ALSO REPLACED THE DRIVESHAFT, BUT VIBRATION STILL PERSISTS. FROM OTHER SOURCES IN THE INTERNET IT LOOKS LIKE THIS IS A PROBLEM WHICH IS NOT UNCOMMON ON MUSTANGS AND FORD SEEMS TO REFUSE TO ACKNOWLEDGE THE ISSUE. SINCE THIS OCCURS AT HIGHWAY SPEEDS AND SEEMS TO BE COMING IN FROM THE DRIVETRAIN MAKES THIS ISSUE SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883348July 7, 2016
POWER TRAIN
I WAS DRIVING ON LOCAL CITY ROADS. I HAD JUST TURNED AT A LIGHT ONTO A 4 LANE ROAD ACCELERATING AT A NORMAL RATE DUE TO HEAVY TRAFFIC. THE WRENCH INDICATOR CAME ON AND I LOST ALL POWER. LUCKILY, I WAS IN THE RIGHT LANE AND WAS ABLE TO COAST INTO A PARKING LOT. THE DEALERSHIP STATES THAT IT'S THE THROTTLE BODY AND WILL TAKE AT LEAST A WEEK TO GET THE PART IN. THIS IS RIDICULOUS FOR A CAR WITH LESS THAN 5000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877035June 27, 2016
POWER TRAIN
ENGINE STALLED OUT ON TWICE ON HIGHWAY AND LOCAL ROAD. WRENCH SYMBOL APPEARED ON DASH BOARD AND MESSAGE SAYING "SEE MANUAL" THEN CHECK ENGINE LIGHT CAME ON. LUCKILY I WAS ABLE TO GET HOME SAFELY. HAD TO HAVE IT TOWED TO LOCAL FORD DEALER AND THE THROTTLE BODY HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876260June 23, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING IN RUSH HOUR TRAFFIC ON MY WAY TO WORK, I ATTEMPTED TO CHANGE LANES, BUT THE CAR STALLED AND STARTED FLASHING THE MESSAGE "SEE MANUAL". THANKFULLY, I WAS ABLE TO NAVIGATE AT A VERY REDUCED SPEED (MORE LIKE A COAST) INTO A GAS STATION PARKING LOT. THE CAR IS ONLY SIX (6) MONTHS OLD WITH A LITTLE OVER 8,000 MILES. I HAD TO HAVE IT TOWED INTO THE DEALERSHIP WHERE IT WAS DETERMINED THAT A NEW THROTTLE BODY WAS NEEDED. I AM VERY DISAPPOINTED IN FORD AS I LEARNED THAT THE THROTTLE BODIES HAVE BEEN GOING OUT FOR YEARS IN MANY OF THE FORD MODELS AND STILL THE SAME PROBLEMATIC THROTTLE BODIES ARE BEING INSTALLED INTO NEW VEHICLES. I AM THANKFUL THAT I HAD ALREADY EXITED THE INTERSTATE WHEN THIS HAPPENED BECAUSE THE OUTCOME MIGHT HAVE BEEN VERY BAD HAD I BEEN TRAVELING AT 70 MPH WHEN THIS OCCURRED. FORD REALLY SHOULD LOOK INTO INSTALLING BETTER THROTTLE BODIES ONTO THEIR VEHICLES BEFORE SOMEONE IS SERIOUSLY INJURED OR EVEN KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875824June 22, 2016
ELECTRONIC STABILITY CONTROL (ESC)
SITTING AT A STOP LIGHT, COMPUTER SYSTEM INSIDE CAR SHUTS OFF BUT CAR IS STILL RUNNING. COULD NOT TURN CAR OFF OR OPEN THE DOORS. AFTER HITTING THE UNLOCK BUTTON SEVERAL TIMES I REALIZED I WAS LOCKED IN THE CAR. AFTER ABOUT 10 SECONDS, THE SYSTEM REBOOTED ITSELF AND STARTING BLINKING ERROR CODES. 37 CODES TO BE EXACT. THIS IS A SAFETY ISSUE, IF THERE WOULD HAVE BEEN AN ACCIDENT THE PERSON INSIDE THE CAR COULD NOT GET OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873634June 10, 2016
ENGINE, VEHICLE SPEED CONTROL
LOST POWER IN INSANELY BUSY IRVING/DALLAS INTERSECTION NEAR MAJOR HIGHWAY - COULD HAVE BEEN A HUGE ACCIDENT! 5400 PLUS MILES. FORD 2016 MUSTANG, V6 FROM A STANDING POSITION, SECOND CAR IN LINE AT RED LIGHT. LIGHT CHANGES, TRAFFIC STARTS TO MOVE, I STEPPED ON GAS AND NOTHING! HAD TO CREEP ACROSS TWO LANES OF BUSY TRAFFIC AND LIMP UP ONTO A SIDEWALK AS THAT THERE WAS NO BREAKDOWN SHOULDER. THAN GOD THE CURB WAS ABOUT 2 TO 3 INCHES HIGH. WRENCH ICON ON DASH: "SEE MANUAL". TURNED ENGINE OFF AND BACK ON - RPMS SURGED TO THE RED AND THEN DROPPED TO BELOW 1000. TRIED THE OFF/ON THING ABOUT 3 TIMES - SAME RESULTS. ENGINE WAS CHUGGING, MISSING, EVEN EXHAUST WAS CHUGGING LIKE SOME OLD JALOPY! CHECKED THE ELECTRONIC GAUGE READINGS - EVERYTHING WAS NORMAL EXCEPT THE VACUUM PRESSURE - IT WAS BETWEEN 5 AND 0! AFTER SEVERAL CALLS TO DEALERSHIP, FORD ROADSIDE ASSIST AND TOW COMPANY; TURNED CAR OFF AGAIN - 30 SECONDS TO A MINUTE LATER, RESTARTED IT - AND IT WAS RUNNING PERFECT - ENGINE LIGHT HOWEVER WAS ON. VACUUM LEVEL WAS RUNNING BETWEEN 17 AND 20. TOWED TO DEALERSHIP; IT'S A WEEK NOW AND I HAVE JUST LEARNED FROM THEM THAT IT'S THE THROTTLE BODY. WAS TOLD THAT "FORD HAD A BAD BATCH OF THESE" ON THIS ENGINE SIZE (V6). THE PART IS ON BACK ORDER. THE DEALERSHIP SERVICE REP STATED IT'S TAKEN AS LONG AS A "COUPLE OF MONTHS" BUT FORD IS GETTING FASTER AT GETTING THE PART OUT, SO IT COULD BE A WEEK TO TWO WEEKS TO GET IT IN. I HAVE SEEN REPORTS OF THIS SAME ISSUE ON CARCOMPLAINTS.COM FOR EXPLORERS - FROM JUN 5TH 2016 - STATING THAT FORD HAD 7000 THROTTLE BODIES ON BACK ORDER! THIS IS AN EXCEPTIONALLY DANGEROUS SITUATION WITH THESE THINGS LOSING POWER LIKE THIS ON HIGHWAYS AND IN MAJOR TRAFFIC. FORD NEEDS TO ISSUE A RECALL ON THIS THROTTLE BODY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870551May 24, 2016
POWER TRAIN
6 SPEED MANUAL TRANSMISSION; CLUNKS, GRINDS AND DIFFICULT TO ENGAGE IN 1ST-4TH GEARS, HAPPENS UNDER ALL DRIVING CONDITIONS. MANUFACTURER REFUSES TO ADDRESS UNDERLYING CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870098May 20, 2016
ENGINE
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE DRIVING 45 MPH, A LOUD ABNORMAL NOISE EMITTED FROM THE ENGINE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 7,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862337April 30, 2016
POWER TRAIN
MY NEW 2016 MUSTANG V6 HAS SEVERE VIBRATION WHILE DRIVING AT MOST SPEEDS. THE DEALER SERVICE DEPT. DETERMINED THE PROBLEM WAS A FAULTY DRIVE SHAFT AND REPLACED IT TWICE AND INDEXED THE SECOND ONE AFTER INSTALLATION. THE CAR STILL VIBRATES. THE TIRES WERE ROAD FORCED BALANCED AND ROTATED AND THE VIBRATION IS STILL HAPPENING. THIS LEADS ME AND OTHER PROFESSIONALS TO CONCLUDE THAT THERE MAY BE OTHER MALFUNCTIONING PARTS OR A POSSIBLE DESIGN FLAW IN THE DRIVE LINE WHICH I BELIEVE FORD MOTOR COMPANY KNOWS ABOUT. THE VIBRATION IS FELT THROUGH THE CAR AND THE REAR MIRROR IMAGE IS BLURRED WHILE DRIVING. A FORD CUSTOMER SERVICE REP. HAS TOLD ME THIS VIBRATION IS "NORMAL" AND "NO REPAIR IS NEEDED". THEY REFUSE TO INVESTIGATE THE CAUSE FURTHER OR FIX THIS DEFECT. I WONDER, IF IT IS NORMAL WHY DID THEY TRY TO FIX IT TWICE. IT APPEARS THIS IS A COMMON PROBLEM WITH THESE CARS OR IF THEY WERE DESIGNED SO A VIBRATION CAN SHAKE YOUR BODY WHILE DRIVING, AS THE CUSTOMER SERVICE REP IS IMPLYING, THEN THE CONSUMER SHOULD BE MADE AWARE OR NOTIFIED OF THIS VIBRATION CHARACTERISTIC BEFORE PURCHASING. NOTE, THAT WHILE THE SERVICE DEPT. WAS ATTEMPTING TO DIAGNOSE THE PROBLEM THE SHOP FOREMAN TOLD ME HE DROVE FOUR NEW CARS FROM THEIR STOCK AND FOUND 3 OF THEM TO HAVE THIS VIBRATION DEFECT. NOW IN MY VEHICLE IT APPEARS THAT THE VIBRATION IS CAUSING THE REAR AXLE DIFFERENTIAL SEAL TO START LEAKING. I WOULD LIKE TO SUGGEST THAT A INVESTIGATION BE STARTED INTO THIS MATTER TO DETERMINE THE EXTENT OR NUMBER OF VEHICLES THAT ARE EXPERIENCING THIS SENSATION. REGARDLESS FORD MOTOR COMPANY SHOULD BE MADE TO FIX THESE DEFECT ON ALL VEHICLES AFFECTED OR REFUND THE CONSUMERS THE PURCHASED PRICE OF THE VEHICLE IF THEY CANNOT FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850540March 19, 2016
AIR BAGS
STEERING WHEEL AIR BAG LIGHT ON AND APPARENTLY NO REPLACEMENT BAGS AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826040February 14, 2016
STEERING, WHEELS
TEMPORARY LOSS OF CONTROL OF VEHICLE DUE TO SHAKING, POPPING, VIBRATION AND LOUD NOISE FROM STEERING ASSEMBLY, CAR WHEELS AND STEERING WHEEL WHEN INITIATING INITIAL MOVEMENT OF VEHICLE FROM A COLD CONDITION (STARTUP FROM A COLD/PARKED STATE). THIS HAS HAPPENED REPEATEDLY ON AN INTERMITTENT BASIS IN THE FOUR MONTHS THAT I HAVE OWNED THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822563January 27, 2016
AIR BAGS, SEAT BELTS
I WAS INVOLVED IN AN INCIDENT WHERE A DEER JUMPED OUT IN FRONT OF ME. I SWERVED AND MY CAR WENT THROUGH A BRICK MAILBOX. MY AIRBAGS TOOK A WHILE TO COME OUT, BUT WHEN THEY DID I WAS BURNED AND BLISTERED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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