Ford Mustang Complaints (2014)

359 consumer complaints on file.

#10747554August 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747117August 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746417August 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746577August 5, 2015
AIR BAGS
ON 08/02/15, I WAS DRIVING MY 2014 FORD MUSTANG. I WAS STRUCK ON MY PASSENGER SIDE WHILE MAKING A LEFT TURN. AS A RESULT MY AIR BAG DEPLOYED CAUSING A CONCUSSION AND A LACERATION ACROSS MY FOREHEAD REQUIRING MEDICAL ATTENTION AND 23 STITCHES. I ALSO RECEIVED A BRUSH BURN ACROSS MY LEFT FOREARM.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10745205July 31, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT APPROXIMATELY 80 MPH, A FUEL ODOR EMITTED FROM THE AIR VENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE A SMOKE TEST WAS PERFORMED AND THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. IN ADDITION, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,400. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745443July 31, 2015
AIR BAGS
I AM COMPLAINING BECAUSE I RECEIVED A LETTER THAT IF I WAS TO GET INTO ANY CRASH MY DRIVERS SIDE AIRBAG WILL DEPLOY AND SEND OUT METAL PARTICLES THAT WILL SERIOUSLY INJURE ME OR CAUSE MY DEATH. NOT TO MENTION HURTING A PASSENGER. I CALLED FORD AND THEY SAID THE PARTS WON'T BE IN UNTIL THE END OF THE YEAR, POSSIBLY. SO IT COULD BE LONGER. SO EVERYDAY I HAVE TO DRIVE A DEATH TRAP KNOWING IF I GET IN AN ACCIDENT WITHIN THIS TIME I COULD DIE OR BE SERIOUSLY INJURED. I DO NOT LIKE THAT I HAVE TO WAIT AND JUST HOPE NOTHING HAPPENS BEFORE THEY DO SOMETHING ABOUT THIS SITUATION. THEY ARE PUTTING PEOPLE'S LIFE IN DANGER. I JUST SURVIVED CANCER AND I'LL BE [XXX] IF I AM GOING TO DIE BECAUSE OF FORD MOTOR CO. I ASKED THEM ABOUT A LOANER CAR....THEY SAID NO. THEY SAID THE CAR IS OKAY TO DRIVE....WELL NO IT ISN'T....EVERYDAY I WORRY AND AT ANYTIME SOMETHING COULD HAPPEN. I ASKED IF I CAN GET THEM TO DEPLOY THE BAG UNTIL THEY GET THE PART (I WOULD RATHER HAVE NO AIRBAG (LIKE IN THE OLDER DAYS), THEN TO HAVE AN AIRBAG THAT COULD KILL ME). I AM CONSIDERING GOING TO THE NEWS (NOT SURE WHAT THEY WILL DO). I AM SOOOOO VERY UPSET. I JUST BOUGHT THIS MUSTANG IN JAN THIS YEAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734106July 15, 2015
VISIBILITY/WIPER
WIPERS ARE VERY NOISY AND HAVE BEEN SINCE DELIVERY OF THE VEHICLE FROM THE DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725373June 15, 2015
STRUCTURE:BODY
PAINT IS BUBBLING ON FRONT LIP OF HOOD. THERE IS ALSO A SMALL SPOT ON THE ROOF BUT UNKNOWN IF IT IS RELATED TO THE PROBLEM. HOOD IS MADE OF ALUMINUM AND FORD APPARENTLY KNOWS OF THE PROBLEM SINCE THEY ISSUED A TSB IN 2004 ON THIS VERY SUBJECT. THEY WON'T COVER THE FIX BECAUSE OF MILEAGE BUT THIS HAS NOTHING TO DO WITH MILEAGE. THIS WAS CAUSED BY IRON CONTAMINATION AT THE FACTORY BEFORE THE CAR WAS PAINTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721963May 28, 2015
AIR BAGS
AFTER THE DEPLOYMENT OF AIRBAGS, I SUSTAINED A BURN ON MY WRIST AND ON MY ARM IN WHICH I LOST PART OF A TATTOO
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10716706May 15, 2015
SERVICE BRAKES
MY VEHICLE AND THE SUBJECT OF THIS COMPLAINT IS A 2014 FORD MUSTANG GT. THE DATE OF THE INCIDENT IS APPROXIMATE AS IS THE VEHICLE MILEAGE. I WAS TRAVELING NORTHBOUND ON N BROOKS ST. IN BRAZORIA TX. I WAS IN A SCHOOL ZONE AND MY SPEED WAS 25 MPH. I APPROACHED AN INTERSECTION CONTROLLED BY A BLINKING RED LIGHT AND APPLIED MY BRAKES TO BRING MY VEHICLE TO A STOP. MY VEHICLE DID NOT COME TO A COMPLETE STOP BUT CONTINUED ACROSS THE INTERSECTION IN WHAT I CAN DESCRIBE AS A SLOW JERKING MOTION. I TOOK MY VEHICLE TO GULF COAST FORD IN ANGLETON TX ON 5/12/15 AND SPOKE TO THE SERVICE MANAGER. HE DID NOT KNOW WHAT THE PROBLEM COULD BE AND SAID HE WOULD DO SOME FURTHER CHECKING AND CALL ME BACK. HE HAS NOT CONTACTED ME. I PLACED A PHONE CALL TO HIM TODAY 5/15/15 AND WAS TOLD HE HAD A GUEST IN HIS OFFICE AND WOULD RETURN MY CALL. HE HAS NOT RETURNED MY CALL THIS IS THE FIRST TIME AN INCIDENT LIKE THIS HAS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711869April 21, 2015
POWER TRAIN
I JUST GOT THIS CAR USED TOOK IT IN FOR A NOISE IN THE TRANSMISSION IN 5TH GEAR KNOWING IT IS UNDER WARRANTY THE FORD DEALER STARTED THE WORK ON THE CAR THREE DAYS LATER I WAS TOLD THAT IT WAS ABUSED AND NOT UNDER WARRANTY I WAS TOLD THAT THE OLD OWNER CHANGED THE CLUTCH THAT CAUSED THE DAMAGE I FIND THAT HARD TO BELIEVE THIS CAR IS NOT MODIFIED IN ANY WAS SO WHY THE CLUTCH AND I HAVE READ ALL OF THE 5TH GEAR PROBLEMS LIKE MINE. THEY HAVE TOLD ME THE REPAIR IS 3400. TO FIX AND IF THEY PUT IT BACK TOGETHER IT WILL BE 500 OR 600 I DIDN'T GIVE THEM WRITTEN OR WARBLE PERMISSION TO DO THIS SO I DON'T KNOW HOW I WILL HANDLE IT. THIS IS A ON GOING PROBLEM WITH THIS TRANSMISSION I'M TRYING TO WORK IT OUT WITH THE DEALER BUT I DON'T KNOW HOW IT WILL GO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684317February 19, 2015
POWER TRAIN
I AM HAVING PROBLEMS WITH THE TRANSMISSION SHIFTING FROM 1-2-3 WHEN COLD. THE TRANSMISSION DOES NOT WANT TO GO INTO 1ST OR 2ND WITHOUT GRINDING AND WILL GRIND AN POP OUT OF 3RD WHEN TRYING TO SHIFT INTO IT SOMETIMES. I HAVE BEEN TO THE FORD DEALER AND WAS TOLD THAT FORD KNOWS ABOUT THE GRINDING ISSUE IN THE MUSTANG BUT WILL DO NOTHING TO FIX IT. I WAS TOLD BY THE FORD SERVICE ADVISOR THAT FORD WAS DOING A FLUID CHANGE TO A HEAVIER TRANS FLUID AND NOW THEY HAVE STOPPED. NOW I AM LEFT WITH A BRAND NEW MUSTANG THAT GRINDS THE GEARS EVERY DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683969February 18, 2015
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
THIS IS THE SECOND TIME THIS HAS HAPPENED. UPON STARTING THE CAR, THE MOTOR REVS UNCONTROLLED TO ABOUT 7000 RPMS. I HAVE TO TURN IGNITION OFF TO STOP THE MOTOR FROM DAMAGING ITS SELF. IF MY FOOT WAS TO EVER SLIP OFF THE CLUTCH, WE WOULD RACE UNCONTROLLED IN REVERSE! THE CAR IS ALWAYS PARKED AND STARTED WHILE IN REVERSE. ALMOST AFRAID TO START THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682820February 11, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. IN ADDITION, THE SEAT BELT PRETENSIONER FAILED TO RETRACT CAUSING THE CONTACT TO STRIKE HER NOSE ON THE STEERING WHEEL. THE CONTACT'S NOSE WAS BRUISED, BUT NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10670020January 5, 2015
ENGINE, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE, POWER TRAIN
WHEN DOWNSHIFTING IN THE MANUAL TRANSMISSION VERSION OF THIS VEHICLE, THE CAR DOESN'T SLOW DOWN ON ANY DECLINE AND INSTEAD ACCELERATES (WITHOUT TOUCHING THE GAS PEDAL). ALSO, WHILE SLOWING DOWN ON A FLAT ROAD (AT 1,500 TO 1,700RPM) THE CAR ACCELERATES BY ITSELF AND FIGHTS THE BRAKES WHILE IN GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661050November 26, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT MENTIONED THAT THE HEAT THAT EMITTED THROUGH THE VENTS WAS ABOVE NORMAL TEMPERATURE BURNING THE CONTACT RIGHT HAND FINGERS AND WRIST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10659063November 18, 2014
SUSPENSION, WHEELS
SINCE APROX 500 MILES I HAVE NOTICED A VERY CONSISTENT KNOCK KNOCK KNOCK NOISE COMING FROM THE RIGHT SIDE REAR WHEEL AREA. FORD DEALER LOOKED AND HAS SAID ITS A NORMAL OPERATING NOISE FOR THE CAR PER FOR ENGINEERS. I DO NOT AGREE. ITS A KNOCK KNOCK KNOCK AT LOW, PARKING LOT SPEEDS AND CAN BE HEARD DRIVING STRAIGHT OR A LITTLE EASIER TO HEAR WHEN TURNING. THIS IS A NEW CAR THAT HAS NOT BEEN RACED, ABUSED OR MODIFIED AT ALL AND ITS COMPLETELY WRONG FOR THEM TO SAY THIS NOISE IS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653181November 6, 2014
SUSPENSION
AS I DRIVE MY CAR OVER BUMPS (SPEED BUMPS, GOING UP OR DOWN IN PARKING GARAGE) THE CAR GRUNTS OR SQUEAKS. I BOUGHT IT BRAND NEW ON MARCH FIRST OF 2014, AND I NOTICED THE PROBLEM NOT TOO LONG AFTER BUYING IT; I ASSUMED IT WAS NORMAL BECAUSE MY PREVIOUS 2007 MUSTANG HAD THE SAME ISSUE. I TOLD SOME FRIENDS WHO SUGGEST I TAKE IT TO FORD. WHEN I WAS DESCRIBING WHAT THE PROBLEM THE SERVICE TECH NEW EXACTLY WHAT IT WAS. THEY HAD A RECALL FOR 2011 TO 2013 MUSTANGS FOR WHAT APPEARS TO BE THE SAME ISSUE. THEY REPAIRED THE LOWER ARM CONTROLS IN THE FRONT. THE ISSUE IS NOW GONE. IT SOUNDS LIKE THE RECALL SHOULD BE EXTENDED TO 2014 MODELS. I HAVE A 2014 FORD MUSTANG 3.7L V6 WITH THE PERFORMANCE PACKAGE. THE FOLLOWING EXCERPT IS WHAT I BELIEVE TO BE IS THE SAME PROBLEM ADDRESSED IN A PREVIOUS RECALL. FORD TSB ARTICLE # 12-8-24 ISSUE SOME 2011-2013 MUSTANGS MAY EXHIBIT A GRUNT/CREAK/CHIRP/SQUEAK NOISE FROM THE FRONT LOWER CONTROL ARM HYDRO BUSHING. THESE NOISES MAY OCCUR OVER LARGE VERTICAL BUMPS LIKE SPEED BUMPS, POT HOLES, ROUGH ROADS, AND DRIVEWAY APPROACHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653020November 6, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
WHEN BRAKES WERE APPLIED TO DISENGAGE CRUISE CONTROL, BRAKES ACTED AS IF THEY HAD LOST POWER, AND CRUISE CONTROL FAILED TO DISENGAGE. THIS HAS SUBSEQUENTLY OCCURRED FOUR MORE TIMES, MOST RECENTLY IN EARLY OCTOBER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651772November 1, 2014
POWER TRAIN
STOPPED VEHICLE IN PARKING LOT AFTER TRAVELING APPROXIMATELY 10 MILES. PLACED THE CAR IN PARK FOR ABOUT 10 MINUTES, THEN ATTEMPTED TO PUT IN REVERSE. SHIFTER WAS STUCK IN PARK. HAD TO HAVE TOWED TO DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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