Ford Mustang Complaints (2011)

466 consumer complaints on file.

#10439964December 14, 2011
POWER TRAIN
MANUAL TRANSMISSION SHIFTING PROBLEM, MANY TIMES I HAVE EXPERIENCED IN 2ND AND 5TH GEAR THAT IT IS VERY HARD TO SHIFT WITH CLUTCH ALL THE WAY IN. IN SECOND GEAR I AM AROUND 10 MPH AND AT 5TH GEAR I AM AROUND 50 MPH - 60 MPH. DURING COLD START THE SHIFTING TO SECOND GEAR IS EVEN MORE IMPOSSIBLE AND IT CAN CAUSE AN ACCIDENT SPECIALLY WHEN CROSSING INTERSECTION BECAUSE THE VEHICLE DOES NOT GO INTO 2ND GEAR RIGHT AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439016December 8, 2011
POWER TRAIN
SHIFTING FROM 1ST TO 2ND GEAR CLUNKING SLIPPED OUT OF GEAR TRANSMISSION PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438690December 6, 2011
POWER TRAIN
I WAS SITTING AT A RED LIGHT WAITING FOR THE LIGHT TO CHANGE TO GREEN. WHEN THE LIGHT TURNED GREEN I WAS UNABLE TO SHIFT IN TO 1ST OR 2ND GEAR. FORTUNATELY I WAS ABLE TO SHIFT IN TO 3RD GEAR AND GET THE CAR MOVING BEFORE COMING A ROAD HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438702December 6, 2011
POWER TRAIN
?TRANSMISSION NOTCHINESS ?OCCASIONALLY UNABLE TO GET INTO GEARS (NOT DUE TO SKIP SHIFT) ?CLUTCH MAKES OCCASIONAL CLUNKING NOISES ESPECIALLY AT LOW SPEEDS ?COLD SHIFTING EXACERBATES PROBLEMS (WILL BE TAKEN CARE OF BY TSB) DANGEROUS EXPERIENCES: ?NOVEMBER 18TH: I WAS ACCELERATING ONTO THE HIGHWAY TO MERGE WITH TRAFFIC. ATTEMPTED TO SHIFT FROM THIRD GEAR TO FOURTH GEAR AS I WAS PASSING A SEMI. I WAS UNABLE TO GET INTO GEAR (SHIFTING CORRECTLY: CLUTCH DEPRESSED, CALM SMOOTH GEAR CHANGE), AND I WAS FORCED TO DRIVE OFF THE ROAD AT 35+ MPH. THIS LIFE THREATENING EXPERIENCE MOVED ME TO TAKE THESE ACTIONS. ?DECEMBER 5TH: AS I WAS TAKING THE VEHICLE TO A DEALERSHIP FOR THE THIRD REPAIR ATTEMPT, I WAS TURNING LEFT AT AN INTERSECTION AND HAD TO SHIFT FROM FIRST TO SECOND (AT 2000 RPM SO NO SKIP SHIFT ISSUE). I WAS UNABLE TO ENTER THE GEAR AND WAS VULNERABLE TO ACCIDENTS BEING STUCK IN THE MIDDLE OF THE INTERSECTION FOR SEVERAL SECONDS. I FINALLY SHIFTED INTO THE SECOND GEAR WITH A LOUD GRIND, AVOIDING A COLLISION WITH A BUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438008December 1, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD MUSTANG GT. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE CONTACT MENTIONED THAT THERE WAS AND INCREASE IN ENGINE RPMS AND THE CLUTCH PEDAL WAS DEPRESSED INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CLUTCH HAD BURNED OUT. AS A RESULT, THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 36,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437598November 28, 2011
POWER TRAIN, POWER TRAIN:MANUAL TRANSMISSION
THE CLUTCH MAKES A CRACKING NOISE. WHEN I SHIFT BETWEEN 1ST AND 3RD IT CAN BE DIFFICULT AT TIMES DEPENDING ON THE TEMPERATURE. THE SYMPTOMS ARE NOT CONSISTENT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436479November 20, 2011
POWER TRAIN
I TOOK DELIVERY ON MY 2011 FORD MUSTANG GT/CS IN LATE OCTOBER OF 2010. IT HAD APPROXIMATELY 8 MILES ON IT. FROM THAT DAY FORWARD IT WAS A LITTLE STIFF TO GET IT TO GO IN TO ANY GEAR. I HAD GROWN A CUSTOM TO IT AND JUST ASSUMED IT WOULD SMOOTH OUT SINCE IT WAS A NEW CAR. NOW THAT I HAVE BEEN DRIVING MY CAR AS A DAILY DRIVER FOR A YEAR THE ISSUES HAVE JUST INCREASED. SOMETIMES YOU CANNOT GET THE CAR TO SHIFT IN TO 1ST GEAR WITHOUT ATTEMPTING SEVERAL TIMES. IN EARLY SEPTEMBER 2011 I WAS DRIVING ON THE HIGHWAY AND SHIFTED FROM 3RD TO 4TH GEAR AND THE CLUTCH PEDAL REMAINED ON THE FLOOR. I HAD READ ABOUT THIS BUT IT HAD NOT HAPPENED TO ME YET. SO I WAS NOT TO SHOCKED WHEN IT HAPPENED. MY CURRENT INCIDENT AS OF 19 NOV 2011 WAS ATTEMPTING TO SHIFT FROM 4TH TO 5TH ON THE HIGHWAY. I WAS UNABLE TO GET IT TO SHIFT IN TO 5TH GEAR. I HAD SLOWED DOWN AND ATTEMPTED TO SHIFT FROM 2ND THROUGH 6TH AND AGAIN, THE TRANSMISSION WOULD NOT SHIFT IN TO 5TH GEAR. ON 20 NOV 2011, I WAS DRIVING TO WORK AND IT WAS EXTREMELY DIFFICULT TO GET THE VEHICLE TO SHIFT IN TO ANY GEAR. I AM NOT SURE IF IT IS JUST THE TRANSMISSION OR CLUTCH, MAYBE IT IS BOTH OF THEM BUT IT IS FRUSTRATING WHEN YOU HAVE A NEW CAR AND PAY ALMOST $40,000 FOR IT AND IT DOES NOT WORK WELL. THIS IS SOMETHING I DEAL WITH ON A DAILY BASIS AND IT HAPPENS MORE IN COLDER WEATHER FROM WHAT I HAVE SEEN. THANK YOU FOR LOOKING IN TO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436312November 18, 2011
POWER TRAIN, SEATS
INABILITY TO SHIFT INTO GEARS WHILE MERGING INTO TRAFFIC OR WHILE TURNING LEFT ACROSS ONCOMING TRAFFIC BOTH DRIVER AND PASSENGER POWER SEATS WILL NOT MOVE FORWARD OR BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434161November 3, 2011
POWER TRAIN
BRAND NEW MUSTANG GT/CS 2011 HARD SHIFTING IN 1ST, 2ND, 3RD AND 4TH. HARD SHIFTING INCLUDED GRINDINGS, LOUD NOISE AND SOME TIMES SIMPLY CAN NOT SHIFT. PROBLEM IS MORE EVIDENT WHEN ENGINE IS STARTED IN THE MORNING. OCCASIONALLY WHILE SHIFTING I COULD FEEL THAT THE TRANSMISSION IS PUSHING THE SHIFT IN THE OPPOSITE DIRECTION I AM TRYING TO SHIFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433874November 1, 2011
POWER TRAIN
MANY TIMES UNABLE TO SELECT AND ENGAGE GEARS WITH THE MANUAL TRANSMISSION WHILE ACCELERATING. PROBLEM SEEMS TO BE MOST FREQUENT WHEN MAKING A LEFT TURN, CREATING A DANGEROUS SITUATION BY PULLING OUT INTO FAST MOVING TRAFFIC, BUT UNABLE TO ACCELERATE DUE TO GEAR LOCK-OUT (USUALLY SECOND GEAR, BUT SOMETIMES THIRD AS WELL). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433876November 1, 2011
POWER TRAIN
MY 2011 MUSTANG HAS HAD SOME TRANSMISSION ISSUES FOR THE LAST COUPLE MONTHS. AFTER READING SOME OF THE FORUMS AND GETTING AN IDEA OF SOME OF THE ISSUES THAT OTHER PEOPLE ARE HAVING (MANY OF WHICH I AM AS WELL), I CAN REPORT THE PROBLEM WHICH GOT NOTICEABLY WORSE OVER THE LAST FEW WEEKS. WHEN DRIVING THE VEHICLE, 1. IT'S VERY DIFFICULT TO SHIFT INTO FIRST GEAR (EVEN WHEN THE CAR IS STOPPED YOU REALLY NEED TO EXERT A LITTLE STRENGTH). 2. 1ST TO 2ND SHIFTS VERY ROCKY, AND IT IS VERY DIFFICULT TO GET A SMOOTH SHIFT FROM 1ST TO 2ND WITHOUT THE CAR BUCKING. 3. WHEN SHIFTING AT A HIGHER RPM FROM THIRD TO FOURTH (SUCH AS WHEN ACCELERATING ON AN ONRAMP TO MERGE ONTO A HIGHWAY WHEN THE RPM MAY BE EXCEEDING 3500-4000 RPMS), THERE IS A TREMENDOUS GRIND IN THE SHIFT, AND TO AVOID I MUST SHIFT INTO NEUTRAL FROM THIRD WAIT A SECOND AND THEN ENGAGE INTO FOURTH. 4. WHEN DOWNSHIFTING I HAVE NOTICED THAT THE FRONT END SEEMS TO BE ALMOST LOCKING UP ESPECIALLY WHEN THE WHEEL IS TURNED (THIS IS WITHIN THE LAST WEEK), AND ALL OF THESE ISSUES HAVE EXACERBATED THEMSELVES SINCE THE COLD WEATHER HAS ARRIVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433621October 31, 2011
POWER TRAIN
2011 FORD, MUSTANG GT 5.0, MANUAL 6 SPEED: EARLY 2011 (JAN-FEB) I HAVE TAKEN THE CAR IN NUMEROUS TIMES TO THE RODEO FORD SERVICE REPAIR CENTER ABOUT THE GRINDING AND ROUGH SHIFTING FROM 1ST TO 2ND AND 2ND TO 3RD. A FORD SERVICE TICKET HAS BEEN OPENED TO TRACK THE ISSUE AND DEALER REPAIRS MADE. THE DEALERS SERVICE MANAGER HAS DRIVEN THE VEHICLE, WITH ME PRESENT, AND HAS NOTICED THE SAME GRIND AND ROUGH SHIFT PATTERN AS DESCRIBED. THE SERVICE CENTER IMPLEMENTED THE TECHNICAL SERVICE BULLETIN TSB 11-3-18, 'THE INCREASED SHIFT EFFORT MAY BE THE RESULT OF THE INCREASED VISCOSITY OF THE TRANSMISSION FLUID IN COLD WEATHER'?. THE WEATHER IN AZ DOES NO''T GET THAT COLD AND IT CONTINUED EVEN DURING THE SUMMER MONTHS. I HAD ALSO REQUESTED THAT THE 1ST TO 4TH SKIP SHIFT BE DISABLED, WITH NO CHANGE IN SHIFTING. I DRIVE THE CAR APPROXIMATELY 10 MILES A DAY TO GET TO WORK, BUT I DO NO''T DRIVE IT LIKE I WOULD LIKE TO, I HAVE TO BE EXTREMELY CAREFUL NOT TO PULL OUT IN FRONT OF ANYONE. CURRENT MILEAGE IS 2,900 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433594October 30, 2011
POWER TRAIN
VERY NOTCHY TRANSMISSION AND CAN'T SHIFT GEAR AT CERTAIN RPM'S. ALSO, TRANSMISSION WOULD POP OUT OF GEAR ON THE HIGHWAY. ALL PROBLEMS STARTED APPEARING AFTER THE FIRST 1000 MILES. WHEN COMPLAINED TO FORD, I WAS TOLD THAT ALL OF THOSE PROBLEMS ARE NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432637October 24, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING
2011 MUSTANG GT WITH 6477 MILES, WITH 6 SPEED MANUAL TRANSMISSION. TAKING OFF FROM A STOP SIGN AND ATTEMPTING TO SHIFT FROM 1ST GEAR TO 2ND GEAR, RESULTED IN ONLY BEING ABLE TO SHIFT FROM 1ST GEAR TO NEUTRAL. ONCE THE SHIFTER MOVED INTO THE NEUTRAL POSITION, THE VEHICLE IS NO LONGER ABLE TO SHIFT INTO ANY GEAR. HAD TO COAST THE VEHICLE TO A SAFE STOPPING POINT WITH NO ENGINE POWER AND TOWED TO THE NEAREST DEALER FOR REPAIR. THIS IS THE 2ND INCIDENT WITH THE TRANSMISSION ON THIS VEHICLE IN LESS THAN 1 YEAR, WITH THE PRIOR INCIDENT BEING A FAULTY SLAVE CLUTCH CYLINDER. (THIS VEHICLE IS NOT EQUIPPED WITH THE 'SKIP SHIFT' FEATURE THAT IS MEANT TO INCREASE GAS MILEAGE BY LOCKING OUT CERTAIN GEARS.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432325October 21, 2011
POWER TRAIN:MANUAL TRANSMISSION
TL* THE CONTACT OWNS A 2011 FORD MUSTANG GT. THE CONTACT STATED WHILE DRIVING 25 MPH THE VEHICLE WOULD NOT DOWN SHIFT. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THERE WAS NO FAILURE. THE MANUFACTURER ALSO STATED THERE WAS NO FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 455 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 11/14/11 *BF THE CONSUMER STATED FORD ENGINEERS INSPECTED THE VEHICLE AND FOUNDS NOTHING WRONG. UPDATED 11/18/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432243October 20, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD MUSTANG GT. THE CONTACT STATED THAT WHEN ATTEMPTING TO SHIFT GEARS MANUALLY FROM FIRST TO SECOND, THE VEHICLE WOULD SKIP SECOND AND SHIFT INTO THIRD GEAR, DISTORTING THE VEHICLES SPEED. ALSO, WHEN SHIFTING FROM FIRST TO SECOND GEAR, THE VEHICLE WOULD EXHIBIT A CLUNKING AND GRINDING NOISE. THE DEALER WAS NOTIFIED OF THE DEFECT, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430166October 14, 2011
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
APPROX. 1-2 TIMES A MONTH, AFTER LEAVING MY HOUSE AND DRIVING A SHORT, PAVED STREET GOING TO THE MAIN ROAD, MY ADVANCETRAC LIGHT ON THE DASH WILL START BLINKING, INDICATING THE STABILITY CONTROL SYSTEM HAS BEEN ACTIVATED. ALONG WITH THIS THE RIGHT FRONT BRAKE WILL BE ACTIVATED BY THE ABS SYSTEM. TYPICALLY WILL HAPPEN FOR 10-15 SECONDS THEN AS I COME TO A STOP TO TURN ON TO THE MAIN ROAD IT WILL STOP. WHEN I THEN TURN ON TO THE MAIN ROAD, AS I AM ACCELERATING, THIS WILL HAPPEN AGAIN. SOMETIMES THE BRAKE PULSATING THE FRONT RIGHT WHEEL IS LIGHT AND NOT TOO INTRUSIVE. SOMETIMES, IF ACCELERATING HARD ENOUGH, THE SYSTEM WILL CUT ENGINE POWER, AND ALTERNATELY PULSATE THE FRONT RIGHT AND REAR LEFT BRAKES, NEARLY PULLING ME OUT OF MY LANE, AS I FIGHT TO DRIVE STRAIGHT. AGAIN THIS LASTS FOR ABOUT 10-15 SECONDS. AFTER WHICH CAR BEHAVES PERFECTLY FINE, LIKE IT NEVER HAPPENED. IT NEVER LEAVES ANY DIAGNOSTIC CODES IN THE COMPUTER SYSTEM, OR ANY TRACE THAT IT EVER HAPPENED, THE FORD TECHS HAVE NEVER BEEN ABLE TO REPLICATE THE PROBLEM, AND I CAN NOT MAKE IT HAPPEN ON COMMAND. IS TOTALLY RANDOM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430269October 14, 2011
POWER TRAIN
MY 6-SPEED TRANS WILL NOT ENGAGE INTO GEAR. FOR EXAMPLE, I ENTERED ONTO THE HIGHWAY AND COULD NOT SHIFT FROM 2ND GEAR TO 3RD GEAR AND WHEN I WAS ABLE AGAIN THE CLUTCH MADE A "POP" NOISE AND RAISED 3-5 INCHES TOWARDS MY FOOT. AFTER THAT INCIDENT I CANNOT SHIFT OR ACCELERATE AND THE RIDE IS ROUGH NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428761October 5, 2011
POWER TRAIN
ROUGH, IRREGULAR SHIFTING, MOST NOTICEABLE SHIFTING FROM 1ST GEAR ON THIS MANUAL TRANSMISSION. SEEMS TO LOCK YOU OUT OF GEARS AT ANY GIVEN TIME. ALSO WHILE DOWN SHIFTING, I.E. EXITING OFF THE HIGHWAY ONTO AN EXIT RAMP, HAVE EXPERIENCED A SIMILAR PROBLEM. FROM 6TH GEAR, THE TRANSMISSION LOCKED ME OUT OF 4TH GEAR AND FORCED ME INTO 2ND GEAR. THIS CAUSED A MASSIVE AND SUDDEN DECREASE IN SPEED CAUSING THE VEHICLE BEHIND ME TO SLAM ON THEIR BRAKES IN ORDER TO AVOID REAR-ENDING ME. PERSISTENT GRINDING NOISE AND FEEL WHILE THE CAR IS BEING SHIFTED, AS IF THE GEARS ARE NOT MESHING WHEN SHIFTED. NOTICEABLE IN THE FEEL OF THE STICK AND AUDIBLE AT TIMES AS WELL. THIS IS NOTICEABLE IN MOST GEARS IN PARTICULAR 2ND THRU 5TH. THE TRANSMISSION CONSTANTLY MAKES A HARD CLUNKING NOISE WHEN IT IS PUT INTO FIRST GEAR FROM NEUTRAL. THIS CLUNK CAN BE HEARD AND FELT IN THE CAR CLEARLY. I'VE HAD THIS VEHICLE TO THE DEALER SEVERAL TIMES, KEEP GETTING THE RUN-AROUND, I.E., "THAT IS NORMAL", "OUR TECH'S COULDN'T REPRODUCE THE PROBLEM" ETC...STANDARD DEALER DEFLECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428393October 3, 2011
POWER TRAIN
MT 82 6 SPEED TRANSMISSION FAILED TO DOWN SHIFT PROPERLY CREATING A NEAR MISS SITUATION DUE TO DRIVER NOT BEING ABLE TO SELECT LOWER GEAR TO POWER UP TO EXCEED OR AT LEAST MATCH THE SPEED OF ON COMING VEHICLE. THE ON COMING VEHICLE WAS A SEMI TRAVELING 55 MPH IN 55 MPH POSTED SPEED ZONE. HAD THE VEHICLE PERFORMED PROPERLY SUFFICIENT SPEED WOULD HAVE BEEN ACHIEVED AS TO NOT IMPEDE THE PROGRESS OF THE APPROACHING SEMI. A REASONABLE AND ACCEPTABLE AMOUNT OF DISTANCE WAS PRESENT PRIOR TO PULLING OUT INTO TRAFFIC. DEALER WAS ADVISED AND PERFORMED A CHANGE OF FLUID TO A DUEL CLUTCH FLUID WHICH AND I INSTALLED AN AFTERMARKET SHIFTER (MGW SHIFTER) WHICH MADE A SLIGHT IMPROVEMENT. I STILL BELIEVE A DESIGN ISSUE EXISTS. PLACEMENT INTO GEAR IS OFTEN DIFFICULT AND UP SHIFTING IS NOT SMOOTH AS IT SHOULD BE. THIS TRANSMISSION HAS DONE THIS ON MULTIPLE OCCASIONS. I AM NOT SURE HOW MANY COMPLAINTS THERE HAVE BEEN BUT THIS TRANSMISSION DEFECT IN THE 2011 MUSTANG IS COMMON KNOWLEDGE AMONG MUSTANG WEB SITES AND FORUMS. THE GENERAL FEELING IS FORD HAS NOT BEEN AS AGGRESSIVE AS THEY SHOULD BE TO FIND A SOLUTION FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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