Ford Mustang Complaints (2000)

395 consumer complaints on file.

#748935July 23, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
NO SUMMARY LISTED FOR ABOV EVEHI CLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748807July 20, 2001
PARKING BRAKE:CONVENTIONAL, POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION
VEHICLE WAS BOUGHT BACK UNDER THE LEMON LAW GUIDELINES. NO SAFETY DEFECT STATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562070July 16, 2001
PARKING BRAKE:CONVENTIONAL, VISIBILITY
CONSUMER RECEIVED RECALL (00S37) HOWEVER DEALER REFUSED TO FIX THE PROBLEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747882July 5, 2001
STRUCTURE:BODY, ELECTRICAL SYSTEM:IGNITION:MODULE
I PURCHASED THIS VEHICLE 10/7/99 AND HAVE BEEN TAKING IT IN FOR SERVICE SINCE 10/12/99 THE DEALERSHIP HAS NOT FIXED ANY OF THE PROBLEMS W/THE CAR, IN FACT MY CAR KEEPS GETTING WORSE. THE ROOF ITS SELF LEAKS AND WHILE REMOVING THE HEADLINER THE DEALERSHIP CAUSED DENTS AND CREASES IN MY ROOF. THEY STILL HAVEN'T REPAIRED THE DENTS OR THE LEAK. ALSO, THE COMPUTER HAS BEEN GOING OUT SINCE DAY 1 CAUSING A FIRE SMELL WHICH THE DEALERSHIP SAID WAS THE SPARKS HITTING THE CATALITIC CONVERTER AND CAUSING PROBLEMS W/THE TRANSMISSION. THE CAR SPARK KNOCKS CONSTANTLY, DIES WHILE DRIVING, SMELLS LIKE ITS ON FIRE AND HAS A HARD TIME SHIFTING INTO GEAR. THE DEALERSHIP WANTS TO "TRY TO FIX IT " AS THEY HAVE TRIED FOR ALMOST 2 YEARS BUT ANY REPAIRS THEY MAKE WILL NOT BE WARRANTIED. THAT IS UNACCEPTABLE! I HAVE CONTACTED A LOCAL TV STATION, WRITTEN A LETTER TO FORD, TALKED TO THE DEALERSHIP OWNER, CALLED FORD CUSTOMER SERVICE AND FILLED OUT A FORD SURVEY. AFTER ALL OF THAT, NO ONE HAS BEEN IN CONTACT WITH ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747484June 27, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR WAS STUCK IN REVERSE ON TWO SEPARATE OCCASSIONS. WAS ABLE TO WORK IT OUT FIRST TIME BUT HAD TO HAVE IT TOWED TO DEALER SECOND TIME. DEALER STATES THEY CAN NOT GET A NEW TRANSMISSION FOR VEHICLE SINCE IT HAS BEEN MODIFIED AND NO 2000 TRANSMISSIONS ARE AVAILABLE. FORD FIELD REP VISISTED DEALERSHIP AND HAS TOLD THEM TO PUT A "PATCH" ON THE SHIFT ASSEMBLY AND "SEE IF THAT WILL WORK". WHEN I QUESTIONED FORD FIELD REP WHO THE NEXT PERSON IN CHAIN OF COMMAND TO SPEAK WITH ABOUT PROBLEM, HE INDICATED THERE WAS NO ONE ABOVE HIM; THAT HE RESOLVES ALL PROBLEMS. DEALERSHIP HAS BENT OVER BACKWARD TO TRY TO HELP ME; PROBLEM SEEMS TO BE WITH FORD CORP. FORD'S CUSTOMER CARE SERVICE DEPT. HAS NOT RESPONDED TO MY E-MAIL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747343June 25, 2001
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
HEADRESTS DONT PROVIDE PROTECTION IN REAREND ACCIDENTS. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#785021June 9, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
EGR VALVE FAILED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889705June 4, 2001
AIR BAGS:FRONTAL
WHILE ANOTHER VEHICLE WAS TRAVELING ON WRONG SIDE OF ROAD CONSUMER FLASHED HEAD LIGHTS AND BLEW HORN, AND OTHER VEHICLE RAN HEAD-ON INTO CONSUMER'S VEHICLE. UPON IMPACT, FRONT AIR BAGS FAILED TO DEPLOY. PLEASE PROVIDE FURTHER INFORMAITON. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#889487May 31, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER'S SIDE SEAT BELT DOESN'T HOLD, IT HANGS OUTSIDE OF VEHICLE. SEAT BELT DOESN'T LOCK UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888971May 23, 2001
PARKING BRAKE:CONVENTIONAL
CONSUMER RECEIVED A RECALL 00V349000 IN MAIL. SHE TOOK VEHICLE TO DEALERSHIP THAT INFORMED HER THAT VEHICLE WAS NOT INCLUDED IN RECALL. AFTERWARDS, SHE CALLED MANUFACTURER WHO ASSURED HER THAT BASED ON HER VIN, VEHICLE WAS INCLUDED IN RECALL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745723May 22, 2001
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
BECAUSE OF THE LOCATION OF THE HEATER OUTLET RELATIVE TO THE GAS PEDAL, I AM UNABLE TO EASILY SWITCH BETWEEN THE ACCELERATOR AND THE BRAKE PEDAL; PARTICURALY IN EMERGENCY, PANIC SITUATIONS WHERE IT IS NECESSARY TO MOVE IMMEDIATELY FROM ONE PEDAL TO THE OTHER. I HAVE SHOE SIZE 13 0OR 14. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745284May 14, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
CAR DIED OUT WHILE DRIVING AT 45MPH, ALMOST WENT OFF THE ROAD BECAUSE POWER BRAKES WENT OUT. THIS IS HAPPENING TO A LOT OF 1999-2001 MUSTANG GTS AND FORD SEEMS TO NOT KNOW HOW TO FIX IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745270May 13, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
UPON RAPID DECELERATION, ENGINE STALLS. WHEN THIS OCCURS, ALL POWER ASSIST FEATURES (BRAKES, STEERING) ARE LOST. THIS HAS HAPPENED SEVERAL TIMES AND HAS BEEN DISMISSED AS "NOT ABLE TO RECREATE" BY THE DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745229May 12, 2001
VEHICLE SPEED CONTROL
UPON DECELERATION, VEHICLE DROPS IDLE TO 400-500 RPM AND FLUCTUATES. SOMETIMES STALLS, CAUSING LOSS OF POWER STEERING, AND BRAKES. VEHICLE WAS SERVICED, REPLACED IDLE AIR CONTROL VALVE, REDUCING INTENSITY AND FREQUENCY OF PROBLEM, NOT CORRECTING IT. CAR HAS BEEN TAKEN IN FOR SERVICE THREE SEPERATE TIMES, TWICE THEY COULD FIND NOTHING WRONG WITH THE VEHICLE. UPON CONSULTING WITH OTHER 2000 MUSTANG GT OWNERS, IT IS COMMON PROBLEM. SOME VEHICLES ARE STILL STALLING HEAVILY UPON DECELERATION. IF VEHICLE STALLS, POWER BRAKES AND STEERING ARE LOST WITHOUT WARNING, POSSIBLE CAUSING AN ACCIDENT. I AM ENCOURAGING OTHERS WITH SAME PROBLEM TO REPORT TO NHSTA. THIS PROBLEM WAS REPORTED TO FORD CONSUMER RELATIONS TODAY, 5/10/01. THIS PROBLEM OCCURS ON 99-2000 MUSTANG GT WITH MANUAL TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887825May 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKE PROBLEMS PRIOR TO ACCIDENT, BRAKES WOULD LOCK UP, AND STAYED LOCKED EVEN AFTER FOOT TAKEN OFF BRAKE PEDAL. TOOK VEHICLE TO DEALER TWICE, COULD NOT FIND ANYTHING WRONG. WHILE DRIVING ABOUT 37 MPH VEHICLE WENT OFF ROAD AND INTO CULVERT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#561080May 7, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, VISIBILITY:WINDSHIELD, LATCHES/LOCKS/LINKAGES:HOOD:LATCH, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, POWER TRAIN:CLUTCH ASSEMBLY
CONSUMER STATES SHE HAS HAD TO TAKE VEHICLE IN FOR SEVERAL REPAIRS, SHE EXPERIENCED A BURNING SMELL AND SMOKE COMING FROM THE ENGINE, WHICH RESULTED IN OIL GETTING ON THE ENGINE DUE TO DEALER LEAVING THE OIL CAP OFF, ALSO WATER PUMP HAD TO REPLACED, AS WELL AS THE ROCKER ARM GASKET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887541May 4, 2001
SEATS
WHILE DRIVING NO MORE THAN 2 MPH WHEN PASSENGER'S SEAT COLLAPSED WITH A PASSENGER IN IT WITHOUT PRIOR WARNING. *AK THE INCIDENT RESULTED IN A MINOR ACCIDENT. THE MANUFACTURER DENIED ANY FACTORY DEFECT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744843May 2, 2001
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
THE ENGINE HOOD FLEW OPEN ON THE HIGHWAY AND CAUSED EXTENSIVE DAMAGE TO THE VEHICLE. THE HOOD WAS AN AFTERMARKET HOOD MADE BY STEEDA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744739April 30, 2001
STRUCTURE:BODY
MANY ROOFS ON THE DEALERSHIP LOT ARE SEPARATING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886426April 23, 2001
SUSPENSION:REAR
REAR END MAKES A LOUD HOWLING NOISE THAT SOUNDS LIKE WIND NOISE. CAN ONLY HEAR IT WHEN COASTING BETWEEN 60 AND 35 MPH, ONLY IN 3.8 ENGINE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Mustang