Ford Mustang Complaints (2014)

359 consumer complaints on file.

#10836758February 17, 2016
AIR BAGS
TAKATA RECALL. I PURCHASED THIS CAR USED APPROX A YEAR AGO. I RECEIVED A RECALL LETTER FROM FORD JULY 2015. THERE IS STILL NO PLACE THAT CAN MAKE THESE REPAIRS DUE TO NOT HAVING THE PARTS. I FOUND OUT YESTERDAY THAT THESE CARS WITH THIS RECALL WERE NOT TO BE RESOLD. I WENT TO CHECK ABOUT TRADING MY CAR IN JUST TO UPGRADE TO A NEWER YEAR WHEN I WAS INFORMED THAT THE CARS CANNOT BE RESOLD. THE TRADE VALUE WAS A JOKE AND I DO BELIEVE THAT THE RECALL HAS ALOT TO DO WITH THAT. I AM VERY UPSET THAT I AM DRIVING A CAR WITH MY CHILD IN IT THAT HAS THIS AIRBAG ISSUE. I CALLED THE NUMBER ON THE LETTER WHEN I RECEIVED IT AND WAS TOLD IT WAS NOTHING TO WORRY ABOUT AND THAT WHEN THE PARTS WERE AVAILABLE I WOULD BE INFORMED. WELL STILL NOTHING HAS BEEN DONE AND I KEEP GETTING TOLD THERE AREN'T ANY PARTS YET. SO WHAT DO I DO I PURCHASED A 28000.00 CAR THAT IS WORTH NOTHING FOR A TRADE AND IT IS NOT SAFE TO DRIVE. I FEEL LIKE THE DEALERSHIP I PURCHASED FROM SHOULD DO SOMETHING FOR ME AND FORD SHOULD REPLACE ALL THESE DEFECTIVE VEHICLES. I AM JUST SO UPSET OVER THIS. WHAT CAN I DO NEXT? VEHICLE VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825832February 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824616February 6, 2016
AIR BAGS
TAKATA RECALL FORD MOTOR SENT ME A RECALL NOTICE DATED JULY 2015. SEVEN MONTHS HAVE PASSED AND FORD HAS DONE NOTHING. THERE IS NO PART NUMBER FOR THE REPLACEMENT. REPEATED CHECKS HAVE BEEN MADE BY ME WITH KOONS FORD OF STERLING, VA. KOONS SERVICE MGR AND PARTS MGR SAY THEY HAVE NO INFORMATION FROM FORD ON THIS RECALL. FORD NEEDS A KICK IN THIS [XXX[ AS THEY HAVE DONE NOTHING. THIS RECALL IS A JOKE. A FED UP MUSTANG OWNER. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824258February 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823424February 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823471February 1, 2016
AIR BAGS
TL* TAKATA RECALL- THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/16/16*LJ UPDATED 03/17/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823330January 31, 2016
AIR BAGS
NOTIFIED OF RECALL 15V-319 BY FORD IN JULY 2015. RECALL LETTER SAID FORD WOULD NOTIFY ME WHEN PARTS ARE AVAILABLE. IT'S NOW JANUARY 2016 AND NOTIFICATION HAS YET TO BE MADE ON THIS SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822474January 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822311January 26, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/16*LJ UPDATED 04/05/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822156January 25, 2016
AIR BAGS
TAKATA RECALL. I HAVE RECEIVED A RECALL NOTICE 8 MONTHS AGO BUT FORD KEEPS TELLING ME NO PARTS ARE AVAILABLE AND TO JUST DROVE CAREFULLY ! THEY SOLD ME THIS CAR AND WILL NOT TRY TO HELP ME WITH THIS SERIOUS PROBLEM. THEY WILL NOT EVEN GIVE ME A FAIR TRADE IN PRICE FOR THIS$40000 VEHICLE . I LIVE IN SOUTH FLORIDA A DANGEROUS DRIVING AREA WHEN WILL THIS PROBLEM BE RESOLVED. I AM VERY SCARED TO DRIVE MY CAR ! CAN YOU ALL HELP? THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821474January 21, 2016
AIR BAGS
TAKATA RECALL - I AM CURRENTLY IMPORTING MY VEHICLE INTO THE US, AND AS SUCH NEED TO REGISTER IT IN THE STATE OF TEXAS. I SPOKE TO SOMEONE VIA THE NHTSA HOTLINE, AND SHE INSTRUCTED ME THAT IN ORDER TO REGISTER MY CAR WITH AN OPEN RECALL IN THE STATE OF TEXAS I WILL NEED TO FIRST FILE A COMPLAINT HERE. THE STATUS OF MY RECALL IS CURRENTLY SHOWING AS "12- RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. " SO THE RECALL CANNOT BE COMPLETED AS PARTS ARE NOT YET AVAILABLE. I NEED CONFIRMATION THAT YES MY VEHICLE CAN BE REGISTERED IN TEXAS WITH NO PROBLEMS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820418January 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819227January 10, 2016
AIR BAGS
IT HAS BEEN 6 MONTHS SINCE THE TAKATA AIR BAG RECALL ON MY CAR. THIS CAR HAS BEEN RENDERED USELESS SINCE THE RISK OF DRIVING THIS IS DEATH. WHY DOES THE NTSHA NOT HOLD FORD OR TAKATA RESPONSIBLE FOR THIS? WHY HAS THE GOVERNMENT AGENY HAVE NO TEETH? FORD NOR NTSHA HAS TAKEN ANY INITIATIVE IN GETTING A RESOLUTION FOR THIS. LOOKS LIKE NO SOLUTION IN SIGHT!!!!! I GUESS IT IS CHEAPER TO PAY OFF LAW SUITS THAN FIXING THE OUTSTANDING RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818061January 5, 2016
AIR BAGS
TAKATA RECALL IT'S BEEN SIX MONTHS SINCE I RECEIVED A SAFETY RECALL NOTICE FROM FORD REGARDING NHTSA RECALL 15V-319, AND I AM STILL WAITING ON THE REPAIRS. MY LOCAL DEALER TELLS ME THEY HAVE RECEIVED NO PARTS FROM THE MANUFACTURER AND HAVE COMPLETED ZERO SERVICE APPOINTMENTS RELATED TO THIS RECALL. THIS IS DESPITE THE FACT THAT I LIVE IN A SOUTHERN GULF COAST STATE, WHICH SHOULD MAKE MY VEHICLE A PRIORITY. IN THE RECALL NOTICE, FORD PLEDGED TO PROVIDE "THE HIGHEST LEVEL OF SERVICE AND SUPPORT." INSTEAD, THEY'VE PROVIDED NO SERVICE AND NO SUPPORT. I'M FORTUNATE THAT I'VE NEVER HAD MY AIRBAG DEPLOY, BUT I'M FRUSTRATED BY THE APPARENT LACK OF ANY FURTHER COMMITMENT FROM FORD TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818164January 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817601January 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816719December 29, 2015
AIR BAGS
TL* TAKATA RECALL.THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816469December 28, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816626December 28, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816280December 26, 2015
AIR BAGS
TAKATA RECALL. MY COMPLAINT CENTERS AROUND THE FACT THAT FORD IS DRAGGING ITS FEET ABOUT HONORING THE RECALL. FORD HAS PUT US IN A CATCH-22 SITUATION. WE ARE RISKING OUR LIVES EVERY DAY BY DRIVING THIS DEFECTIVE AND DANGEROUS CAR AND WE CAN'T BUY A NEW CAR BECAUSE DEALERS WON'T TAKE IT IN TRADE. TODAY I VISITED BRANDON FORD, ONE OF THE LARGEST FORD DEALERS IN THE US. I TRIED TO TRADE OUR MUSTANG IN ON A NEW ONE AND THEY WOULDN'T EVEN TALK TO ME. THEY WOULD BE GLAD TO SELL ME A NEW CAR, BUT REFUSED TO TAKE THE TRADE BECAUSE THE RECALL RENDERS IT WORTHLESS. THE SALES GUY SAID THEY CANNOT RESELL THE CAR AND WOULD SEND IT TO THE AUCTION FOR PENNIES ON THE DOLLAR. HE ALSO SAID THAT FORD HAS NO PLANS TO MAKE THE REPAIRS AND THAT ANY DEALER THAT SAYS THEY HAVE A REPAIR SCHEDULE IS LYING. I BESEECH THE NHTSA TO FORCE FORD TO MAKE THE REPAIRS ON OUR CAR NOW OR ELSE DEMAND THAT THEIR DEALERS GIVE US WHAT THE TRUE, FAIR MARKET VALUE WOULD BE IF THE CAR HAD NOT BEEN RECALLED. FORD MOTOR COMPANY SHOULD NOT BE PERMITTED BY THE FEDERAL GOVERNMENT TO "PLAY" ITS CUSTOMERS AND ENDANGER THEIR LIVES. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Mustang