Ford Mustang Complaints (2012)

469 consumer complaints on file.

#10782370October 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN MAY 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782218October 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780537October 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780603October 7, 2015
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING IN THE EXPRESSWAY AT 60 MPH WHEN SUDDENLY MY CAR LOST POWER ON THE ACCELERATION. A WRENCH TOOL APPEAR AND THE DASHBOARD ON THE RPM CLOCK ... AT THAT MOMENT THE CAR DESACCELERATE ALMOST TO 30 MPH AND I WAS UNABLE TO GAIN SPEED. I WENT TO A SIDE OF THE ROAD, TURN IT OFF AND RESTARTED THE CAR. EVERYTHING APPEAR TO BE NORMAL BUT THE FIRST THING I DID WAS GO TO THE DEALER. THEY RUN A TEST ON IT AND TOLD ME THAT THE PROBLEM WAS RELATED TO THE ELECTEIC THROTTLE BODY. I DONT UNDERSTAND HOW IS POSSIBLE TO HAPPEND SOMETHING LIKE THAT WHEN MY CAR BARELY HAS 4 YEARS. THERE IS NO WARRANTY ON OT AND THE REPAIR FOR IT IS REALLY EXPENSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779399October 2, 2015
STEERING
I AM WRITING THIS BECAUSE IT IS RELATED TO SAFETY ISSUE AND FORD DOES NOT REPLY PROPERLY TO MY QUESTIONS. I AM ASKING IF MY 2012 MUSTANG STEERING MAKING LOUD NOISE CONSTANTLY DURING TURNING, IS IT POSSIBLE TO BE DRIVEN OR HAVE TO BE PARKED. IS IT POSSIBLE THAT STEERING WILL BE STUCK OR NOT WITH THE CURRENT ISSUE? IF THE STEERING IS STUCK DURING OPERATING, TERRIBLE ACCIDENT WILL BE HAPPEN. FORDS SHOULD HAVE A GOOD ADVICE ON THIS PROBLEM SINCE THEY MAKE THE CAR. I PAID THE DEALERSHIP $120 TO DIAGNOSE THE PROBLEM THAT THEY ALREADY KNOW. IN ADDITION, THEY CHARGE $1800 TO REPLACE THE STEERING UNIT. IT IS TOO MUCH FOR A CAR WITH 48,000 MILES. FORD RECALLS THE STEERING UNIT ON 2015 FORD MUSTANG, WHY NOT 2012 MODEL? APPARENTLY, SO MANY STEERING PROBLEMS WITH MUSTANG IN EARLY STATE, AND THEY ARE NOT CHEAP TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778120September 28, 2015
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE INSTALLING AN AMATEUR RADIO IN THE VEHICLE AND DRIVING AT VARIOUS SPEEDS, THE CONTACT OBSERVED AN ABNORMAL NOISE WHILE THE RADIO WAS TRANSMITTING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776488September 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775420September 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766404September 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766292September 20, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING EXPRESSWAY SPEEDS IN THE CENTER LANE OF A BUSY EXPRESSWAY THE VEHICLE ABRUPTLY WENT INTO LIMP MODE AND LOSS OF ALL ACCELERATION. HAD TO COAST TO GET TO RIGHT HAND LANE/SHOULDER. TOOK CAR TO DEALERSHIP AND THEY SAID THE THROTTLE BODY HAD TO BE REPLACED. AS A SIDE NOTE, I HAD THE FUEL INJECTORS AND THROTTLE BODY CLEANED JUST OVER A YEAR AGO. I DON'T UNDERSTAND WHY THE MUSTANG IS NOT COVERED UNDER FORD'S "CUSTOMER SATISFACTION PROGRAM" THAT IS BEING OFFERED FOR FAULTY THROTTLE BODIES IN OTHER MODELS AS THE UNSAFE SYMPTOMS AND RESULTS WERE IDENTICAL, I.E. CAR DRIVING HIGHWAY SPEEDS ABRUPTLY GOES INTO LIMP MODE AND LOSS OF ALL ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765275September 19, 2015
AIR BAGS
HAS BEEN 60 DAYS SINCE RECALL REPORTED AND NO REMEDY HAS BEEN PROVIDED. CALLS TO DEALER AND FORD MOTOR COMPANY BRING NO RESOLUTION OR COMMITMENT TO RESOLVE. SPOKE TO A DEALER ABOUT TRADING IN AND THEY DID NOT WANT THE CAR UNTIL THE RECALL WAS FIXED. AT THE 60 DAY MARK, NO RESOLUTION HAS BEEN REACHED. WHAT RECOURSE DO I HAVE WITH FORD TO MAKE THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765123September 18, 2015
FUEL/PROPULSION SYSTEM
I WAS ACCELERATING WHEN SUDDENLY THERE WAS NO MORE POWER, THE "WRENCH" LIGHT CAME ON. I WAS ABLE TO GET TO THE SIDE OF THE ROAD. TURNED OFF THE ENGINE AND RESTARTED THE ENGINE. THE PROBLEM THEN WENT AWAY HOWEVER REOCCURRED ABOUT SIX TIMES SINCE WITH THE SAME SYMPTOMS. I HAD A MECHANIC RUN A DIAGNOSTIC TEST WHICH REVEALED A FAULTY THROTTLE BODY. FORD DEALER HAS NOT AGREED TO REPLACE, DID SAY THAT THEY WOULD MATCH ANY LOWER PRICE FOR THE PART SO THAT THERE WOULD BE A 2 YEAR FORD WARRANTY. SINCE THERE ARE SEVEN OTHER COMPLAINTS ON THIS CAR AND IT IS A SERIOUS SAFETY HAZARD, IT SEEMS LIKE THEY SHOULD REPLACE THE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765065September 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764709September 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDDATED 11/19/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760808September 1, 2015
FUEL/PROPULSION SYSTEM
THE VEHICLE HAS GONE INTO LIMP MODE SEVERAL TIMES. THE WRENCH SYMBOL ON THE DASH COMES ON AND THE VEHICLE MUST BE SHUT OFF AND RESTARTED. I AM TOLD THE THROTTLE BODY MUST BE REPLACED. WHY IS THERE A CUSTOMER SATISFACTION PROGRAM FOR THE ESCAPE AND OTHER MODELS BUT NOT THE 2012 MUSTANG. I OWN A 2012 FORD ESCAPE ALSO AND HAVE NOT EXPERIENCED THE PROBLEM WITH THAT VEHICLE. ONLY EXPERIENCE IT WITH A SAME YEAR VEHICLE THAT IS NOT INCLUDED IN THE PROGRAM. THE VEHICLE IS NOT SAFE TO DRIVE WHEN IT SHUTS DOWN AT 45+ MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750373August 21, 2015
UNKNOWN OR OTHER
I WAS DRIVING ON THE HIGHWAY AT 70 MPH WHEN THE CAR JUST SATLLED OUT. I HAD TO STEER TO THE RIGHT LAND AND COAST TO THE SHOULDER. I THEN TURNED THE CAR OFF....NO WARNING LIGHTS CAME ON. AFTER A COUPLE OF MINUTES IT RESTARTED. I WAS TOLD AT THE DEALERSHIP IT AS A THROTTLE BODY THAT NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748288August 12, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746680August 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746192August 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745545August 1, 2015
AIR BAGS
I RECEIVED A SAFETY RECALL FOR MY FORD MUSTANG 2012 STATING THERE IS AN AIRBAG DEFECT. I AM AFRAID TO DRIVE THE CAR THOUGH IT HAS LESS THAN 7000 MILES BECAUSE OF THE NUMBER OF INJURIES OF DEATHS ASSOCIATED WITH THE TAKATA AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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