Ford Mustang Complaints (2014)

359 consumer complaints on file.

#10865427May 17, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 60 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO TWO SEPARATE CONCRETE DIVIDING WALLS. DURING THE CRASH, THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER EXPERIENCED BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,743. UPDATED 07/13/16*LJ *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10864916May 12, 2016
AIR BAGS
LETTER FROM CONGRESSMAN MEEHAN ON BEHALF OF CONSTITUENT REGARDING THE RECALL OF AIRBAGS IN HIS 2014 MUSTANG CONVERTIBLE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861773April 27, 2016
AIR BAGS
TAKATA RECALL - ENOUGH IS ENOUGH STILL NO PARTS AVAILABLE. FORD DECLINED ANY ASSISTANCE OR BUY BACK. NICE WE HAVE TO PUT OURSELVES AT RISK WITH NO END IN SIGHT. BARLEY ANY MILES ON MY VEHICLE TO AFRAID TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861775April 27, 2016
STEERING
VEHICLE HAD AN IMMEDIATE LOSS OF POWER STEERING WHEN MAKING A RIGHT HAND TURN. VEHICLE CONTINUED TO HAVE NO POWER STEERING FOR TWO BLOCKS. MADE IT TO MY DRIVEWAY TURNED THE CAR OFF, RESTARTED AND THEN ALL WAS OKAY. DOES NOT EXPLAIN THE SUDDEN LOSS OF POWER STEERING. LUCKILY I WAS IN MY RESIDENTIAL NEIGHBORHOOD AT 35MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861544April 26, 2016
AIR BAGS
PER THE POLICE REPORT NARRATIVE, WHILE APPROACHING A RED LIGHT, THE DRIVER'S SIDE AIRBAG ON THE 2014 FORD MUSTANG DEPLOYED WHILE BRAKING, (PRIOR TO ANY IMPACT), CAUSING THE DRIVER 'S FOOT TO SLIP OFF THE BRAKE, WHICH IN TURN CAUSED A THREE VEHICLE CHAIN REACTION REAR END TYPE COLLISION. ACCORDING TO THE POLICE REPORT NARRATIVE THE DRIVER HAD THE VEHICLE SERVICED EARLIER IN THE DAY AT THE FORD DEALERSHIP FOR THE AIRBAG.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10860729April 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860491April 20, 2016
AIR BAGS
LONG MCARTHUR INC OF SALINA KS SOLD ME THIS NEW VEHICLE ON JUNE 24TH 2015 . AFTER THEY WERE AWARE OF THE OPEN RECALL. IT IS MY UNDERSTANDING THAT IT IS AGAINST FEDERAL LAW FOR ANY DEALERSHIP TO SELL A NEW VEHICLE WITH AN OPEN RECALL . I HAVE CONTACTED THE DEALERSHIP AND WAS TOLD THEY WILL DO NOTHING TO CORRECT THE PROBLEM FORD ISSUED THE RECALL AT THE END OF MAY 2015 . WELL BEFORE I PURCHASED THE CAR. I CONTACTED FORD ALSO AND WAS TOLD THEY HAVE NO PARTS TO REPAIRS THE VEHICLE . I AM TERRIFIED OF RISKING MY LIFE DRIVING THIS VEHICLE . IT WAS ILLEGAL TO SELL A NEW CAR WITH AN OPEN RECALL. I WANT THE DEALERSHIP TO TAKE BACK THE CAR THEY SHOULD HAVE NEVER SOLD IN THE FIRST PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860292April 19, 2016
STRUCTURE:BODY
I OWN A 2014 FORD MUSTANG AND THE PAINT ON THE ALUMINUM HOOD HAS FAILED IN SEVERAL LOCATIONS. THERE WAS NO DAMAGE TO THE AFFECTED AREA AND THE DEALERSHIP HAS ADVISED ME THAT THIS IS A VERY COMMON PROBLEM ON THE MUSTANGS. DESPITE THIS KNOWN DEFECT, FORD HAS REFUSED TO ADDRESS ANY REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860119April 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855714April 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/20/16*LJ UPDATED 08/03/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855422April 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/14/16*LJ UPDATED 06/28/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855310April 13, 2016
AIR BAGS
TAKATA RECALL: I HAVE BEEN TRYING TO GET A REPAIR FOR MY FAULTY AIRBAG TO NO AVAIL. I HAVE CONTACTED THE DEALERSHIP MULTIPLE TIMES OVER THE LAST YEAR AND HAVE BEEN TOLD THAT THEY HAVE NO PARTS AVAILABLE, CANNOT GIVE ME A REPAIR DATE, AND WAS TOLD FORD HAS NOT EVEN STARTED MANUFACTURING THE ITEM AS OF YET. EMAIL FROM FORD: "FORD DOES NOT HAVE ANY PARTS TO RELEASE TO ANY DEALERS. AS A MATTER OF FACT THEY DON'T EVEN HAVE A PART # LISTED IN THE BULLETIN WHICH LEADS ME TO THINK THEY DO NOT HAVE A SUPPLIER MAKING THE PARTS YET." I FIND THIS UNACCEPTABLE, ESPECIALLY WITH THE RECENT FATALITIES OCCURRING FROM SHRAPNEL SHOOTING FROM AIRBAGS. THE VEHICLE IS AN 2014 AND PURCHASED LAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855329April 13, 2016
AIR BAGS
TAKATA RECALL. I RECEIVED A RECALL ON MY 2014 MUSTANG IN MAY OF 2015 AND MY FORD DEALER WILL NOT FIX THE CAR. HE SAYS FORD WILL NOT SUPPLY THE NECESSARY PARTS. I WANT MY MUSTANG FIXED. I FEEL A YEAR IS LONG ENOUGH TO WAIT ON A RECALL REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855039April 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/16*LJ UPDATED 06/30/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854735April 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854571April 9, 2016
AIR BAGS
TAKATA INFLATERS..IST NOTIFIED OF RECALL BY LETTER DATED JULY 2015. FORD DEALERSHIP CONTINUES TO TELL US WE WILL BE NOTIFIED WHEN THE PARTS COME IN BY MAIL TO SCHEDULE THE REPLACEMENT. BEEN THEIR FOR SERVICE TWO TIMES SINCE AND STILL NO PARTS AVAILABLE. PART WILL BE REPLACED IF THE AIR BAG DEPLOYS...NO ESTIMATION OF MUCH LONGER WE NEED TO RISK OUR LIVES WHEN DRIVING THE CAR. RECENT DEATH IN TEXAS CAUSED MEDIA TO ENCOURAGE US ALL TO GET OUR VEHICLES FIXED, HOWEVER NO MENTION OF THE FACT THAT PARTS ARE NOT BEING ISSUED!, TOTALLY DISSATISFIED WITH FORDS HANDLING OF THE SITUATION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854415April 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854428April 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE CONTACT FELT THAT THE PART EXPECTED AVAILABILITY DATE WAS UNREASONABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854012April 7, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854008April 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/14/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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