Ford Mustang Complaints (2015)

439 consumer complaints on file.

#11407782April 12, 2021
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
MY BATTERY DIED AND REQUIRED A JUMP THE NEXT MORNING. WHEN I BEGAN DRIVING, THE CAR WAS THROTTLING DOWN AS I WAS ATTEMPTING TO ACCELERATE AS IF THE ENGINE WAS LOSING POWER. I DIDN'T FEEL SAFE DRIVING SO I RETURNED HOME AND NOTICE THAT MY REAR LIGHTS INCLUDING THE BRAKE LIGHT STAYED ILLUMINATED EVEN WHEN THE CAR WAS OFF. I HAD TO DISCONNECT THE BATTERY IN ORDER TO SAVE MY BATTERY FROM DRAINING AGAIN. AFTER SOME INVESTIGATING I FOUND THE BRAKE SWITCH PAD WAS BROKEN AND THIS IS WHAT WAS CAUSING THE BRAKE LIGHTS TO BE ON ALL THE TIME AND CAUSING THE LACK OF ENGINE POWER. THIS ISSUE WAS NOT ALLOWING THE CAR TO ACCELERATE BECAUSE THE THROTTLE IS OVER-RIDDEN BY THE BRAKES. THE CAR WAS THINKING THE BRAKE PEDAL WAS BEING PUSHED AT THE SAME TIME AS THE GAS PEDAL. THE BRAKE SWITCH PAD BREAKING AND CAUSING THIS PROBLEM IS VERY DANGEROUS. I'M SO LUCKY IT HAPPENED ON A LOCAL ROAD AND NOT THE HIGHWAY. I'VE READ MULTIPLE ACCOUNTS OF THIS HAPPENING TO OTHER PEOPLE. FORD NEEDS TO ISSUE A RECALL AND GET THIS FIXED TO AVOID MAJOR ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405403March 29, 2021
EXTERIOR LIGHTING
2015 MUSTANG GT ANNIVERSARY EDITION. RIGHT TAILLIGHT FUNCTION ARE INTERMITTENT IN PART OR WHOLE. AFFECTED ARE TAILLIGHT, TURN SIGNAL, BRAKE, AND EMERGENCY FLASHER. THIS CURS WHETHER IN MOTION OR NOT. HAS BEEN IN EFFECT AT START OR DURING RUN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404278March 22, 2021
ELECTRICAL SYSTEM, SEATS
HEATED/COOLED SEAT MODULE SHORTED, BURNED, AND MELTED THE WIRING HARNESS. SEAT FUNCTION IS NO LONGER OPERATIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404280March 22, 2021
ELECTRICAL SYSTEM
WHEN USING DRIVER'S MEMORY FUNCTIONS, DRIVER AND PASSENGER MIRRORS TILT IN ONE DIRECTION TO IT'S LIMITS AND CLICKS MULTIPLE TIMES. DOES NOT GO BACK TO PRESET SETTING UNLESS THE MEMORY BUTTON IS PRESSED ANOTHER TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402717March 13, 2021
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING MY 2015 TWIN ECO-BOOST CAR ON A CITY STREET,WHEN I I HEARD SOMETHING UNDER HOOD.AND RIGHT AT THAT MOMENT SMOKE WAS ROLLING OUT FROM UNDER THE HOOD.WHEN I STOPPED AND GOT OUT,THATS WHEN A WITNESS TOLD ME SHE SAW FLAMES COMING OUT FROM UNDER THE CAR IT MELTED EVERYTHING UNDER THE HOOD.EVERY WIRE WAS EXSPOSED.I AM WAITING FOR REPORT FROM FIRE DEPARTMENT.I DO HAVE A PICTURE OF IT.FIRE CHIEF SAID BATTERY EXPLODED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11400379March 11, 2021
ELECTRICAL SYSTEM, SEATS
CLIMATE CONTROLLED SEATS STOPPED WORKING. WHILE DIAGNOSING THE ISSUE I FOUND THAT CONNECTOR C3265B ON THE FRONT SEAT CLIMATE CONTROL MODULE WAS BURNED SEVERELY AND MELTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399939March 9, 2021
VISIBILITY/WIPER
THE EVAPORATOR CORE HAS BEEN NOTATED IN A SERVICE BULLETIN AS BEING FAULTY. THIS MERELY CAUSES THE A/C TO NOT WORK EFFICIENTLY AT FACE VALUE. THE REAL ISSUE IS THE INABILITY TO PROPERLY DEFOG/DEFROST THE WINDSHIELD IN INCLEMENT WEATHER, RENDERING THE VEHICLE UNSAFE TO DRIVE DUE TO POOR VISIBILITY THAT IS NOT CONTROLLABLE BY THE OPERATOR OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399187March 4, 2021
ENGINE
2015 FORD MUSTANG GT WITH ABOUT 43,000 MILES. WHILE DRIVING CAR ON RESIDENTIAL STREET AT ABOUT 30 MPH, LOUD NOISE CAME FROM ENGINE, PULLED OVER AND TURNED CAR OFF. CAR NO LONGER CRANKED. TOWED CAR TO MECHANIC AND HE STATED THAT LIKELY ENGINE SEIZED AND A FACTORY DEFECT. ENGINE WAS WELL MAINTAINED AND SHOWED NO SYMPTONS OF ENGINE PROBLEM PRIOR TO FAILURE. ATTEMPED TO CALL FORD MULTIPLE TIMES AT THE PHONE NUMBER (1-866-436-7332) ON NHTSA SITE AND PLACED ON HOLD FOR MULTIPLE HOURS WITHOUT ANY ANSWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398648March 2, 2021
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
THE BRAKE PEDAL STOPPER FAILED. THE BRAKE LIGHTS STAY ON ALL THE TIME, YOU ARE UNABLE TO ACCELERATE SAFELY. THIS IS A DRIVEABILITY AND SAFETY ISSUE AND POOR DESIGN. THIS OCCURED WHILE DRIVING ON STREET, WHEN I STOPPED IS WHEN I NOTICED THE BRAKE LIGHTS ON AFTER 15 MINUTES BEING STOPPED. I RESTARTED CAR AND ATTEMPTED TO ACCELERATE BUT UNABLE TO EFFECTIVELY. I HAD A VEHICLE FOLLOW ME AROUND BLOCK AND THE BRAKE LIGHTS WERE ON ALL THE TIME. HAD VEHICLE TRAILERED TO THE FORD DEALER FOR DIAGNOSIS AND REPAIR. THIS VEHICLE HAS ONLY 1857 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397446February 22, 2021
SERVICE BRAKES, POWER TRAIN
THE CLUTCH PEDAL OF MY MUSTANG FAILED AT JUST OVER 90,000 MILES. I WAS DRIVING IN MY NEIGHBORHOOD WHEN THE PEDAL WAS NO LONGER ABLE TO BE OPERATED SAFELY AND REQUIRED TWISTING MY LEG IN ORDER TO PUSH THE PEDAL DOWN. AFTER LIMPING THE VEHICLE HOME, I INSPECTED THE PEDAL AND FOUND THAT WELD THAT JOINED ONE SIDE OF THE PEDAL ARM TO THE PIVOT BAR HAD BROKEN OFF COMPLETELY, AND THE OTHER SIDE HAD CRACKED. THIS ALLOWED SIGNIFICANT LATERAL MOVEMENT OF THE PEDAL, WHICH CAUSED IT TO HANG UP IN THE ASSEMBLY WHEN PUSHING IT IN. THERE WAS NO ABUSE LOADING OF THE PEDAL THROUGH THE LIFE OF THE CAR. AS A MECHANICAL ENGINEER, I CAN SAY WITH CONFIDENCE THAT THE WELD THAT BROKE OFF WAS BAD/COLD, AND THAT ONCE IT BROKE, SHIFTED ALL THE PEDAL LOADS TO THE OTHER SIDE, RESULTING IN ITS FAILURE. THIS DESIGN IS NOT ROBUST TO TYPICAL MANUFACTURING QUALITY VARIATIONS DUE TO THE WELDS BEING ONLY 90 DEG AROUND THE CIRCUMFERENCE. MY FAILURE IS ONLY ONE OF DOZENS THAT HAVE BEEN REPORTED IN MODEL SPECIFIC FORUMS AND ON SOCIAL MEDIA. I HAVE ENCOURAGED OTHERS WITH THIS ISSUE TO REPORT THEIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396936February 19, 2021
EXTERIOR LIGHTING
INTERMITTENT FUNCTION OF RIGHT REAR TAIL LIGHT, INCLUDING TAILLIGHT, TURN SIGNAL, BRAKING, AND EMERGENCY FLASHER UPON RUN AND DURING DRIVE. I SUSPECT THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390445January 28, 2021
EXTERIOR LIGHTING
THE RIGHT REAR TAILLIGHT WILL INTERMITTENTLY FUNCTION (TAIL LIGHT, TURN SIGNAL, STOP LIGHT) AS A WHOLE WHILE IN MOTION OR STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389033January 20, 2021
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE WOULD STALL OUT MULTIPLE TIMES SOON AFTER START UP AS THE ENGINE AND SERVICE TIRE MOBILITY KIT WARNING LIGHTS WOULD APPEAR ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT WHITE SMOKE WOULD INTERMITTENTLY EMIT FROM THE REAR EXHAUST PIPE WHILE DRIVING AT HIGH RATES OF SPEED. SHE ALSO STATED THAT THE SAME WARNING LIGHT WOULD APPEAR ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE HE DIAGNOSED THE VEHICLE WITH A DEFECTIVE FUEL TANK PRESSURE SENSOR. THE CONTACT THEN CALLED HENRY CURTIS FORD(1120 AUTO CENTER DR, PETALUMA, CA 94952) WHERE THEY INFORMED HER THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY OR ON RECALL. THE CONTACT WAS THEN OFFERED A DIAGNOSTIC FEE WHICH SHE DECLINE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND GAVE HER THE SAME INFORMATION AS THE DEALER;THEY OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387911January 13, 2021
UNKNOWN OR OTHER
THE A/C IS NOT BLOWING COLD AIR. IT SEEMS TO AN ISSUE WITH MUSTANGS 2015 AND UP. IT BLOWS AIR BUT IT IS NOT COLD. THIS IS THE SECOND TIME THAT THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375846November 22, 2020
VISIBILITY:REARVIEW MIRRORS/DEVICES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE REARVIEW CAMERA WILL INTERMITTENTLY DISPLAY A BLANK OR DISTORTED IMAGE. WHEN PLACING THE CAR IN REVERSE THE CAMERA WILL INTERMITTENTLY DISPLAY A BLANK SCREEN OR DISTORTED IMAGE WHILE REVERSING THE VEHICLE. THIS REDUCES THE DRIVER'S VIEW OF WHAT IS BEHIND THE VEHICLE, INCREASING THE RISK OF A CRASH. THIS HAPPENS WHEN BOTH STATIONARY AND IN MOTION. THIS IS THE SAME ISSUE THAT MY 2020 FORD MUSTANG GT VIN [XXX] HAS JUST RECEIVED A RECALL NOTICE FOR. THE CAMERA BEGAN TO FAIL THE SUMMER OF 2020. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11375569November 20, 2020
POWER TRAIN, VISIBILITY/WIPER, UNKNOWN OR OTHER
THE MANUAL TRANSMISSION IS FAULTY, GOT IT REPLACED UNDER WARRANTY AND NOW AGAIN WENT BAD BUT NO MORE WARRANTY. THE AC COMPRESSOR WENT OUT AND EVAPORATOR CORE IS BAD(VERY COMMON PROBLEM WITH 15-17 MODELS), IT CAUSES WINDSHIELD TO FOG UP BAD AND CAN BARELY SEE AT TIMES WHEN DRIVING, VERY EXPENSIVE TO FIX TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374157November 11, 2020
STRUCTURE:BODY
MY PASSENGER SIDE DOOR KEEPS OPENING WHILE I AM DRIVING , IT'S REALLY UNSAFE AND REALLY WANT TO GET THIS FIXED. EVEN IF I'M NOT ON THE HIGHWAY EVEN SMALL ROADS WHERE I HAVE TO GO SLOWER IT OPENS. IT HAS HAPPENED MORE THEN ONCE 11/10/2020 WAS THE MOST RECENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374042November 10, 2020
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
SUDDENLY STARTED EXPERIENCING A LOSS OF POWER AT HIGHWAY SPEEDS ONLY REMEDIED BY SLAMMING THE ACCELERATOR TO THE FLOOR WHICH THEN CAUSED THE CAR TO SURGE FORWARD. AFTER GETTING THE CAR HOME ALSO NOTICED THE REAR BRAKE LIGHTS WOULD REMAIN ON AT ALL TIMES. THE TWIN PROBLEMS ENDED UP BEING CONNECTED. TURNS OUT THERE IS A SMALL PLASTIC/CERAMIC PIECE IN THE BRAKE ASSEMBLY THAT FAILS AND BREAKS APART WITHOUT WARNING - ALSO NO DASHBOARD WARNINGS AFTER IT FAILS. CAUSES THE VEHICLE TO THINK THE BRAKES ARE BEING APPLIED AND CUTS THE POWER IN RESPONSE. THIS HAPPENED WHILE TRAVELING AT INTERSTATE HIGHWAY SPEED AND WAS AN IMMEDIATE SAFETY ISSUE. WAS TOLD BY THE DEALER THIS SMALL PART IS VERY SUSCEPTIBLE TO FLORIDA HEAT - UNFORTUNATELY THE WHOLE BRAKE ASSEMBLY HAS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373593November 7, 2020
STRUCTURE:BODY
2015 FORD MUSTANG ECOBOOST CONVERTIBLE - WHEN DRIVING ON THE HIGHWAY OVER 65MPH THE PASSENGER DOOR UNLATCHES AND A WARNING SIGNAL APPEARS ON THE DASH STATING THE PASSENGER DOOR IS OPEN. I HAVE TO EITHER PULL OVER AND CLOSE THE DOOR MYSELF OR MY FIANC PUTS THE WINDOW DOWN AND PUSHES THE DOOR CLOSED AGAIN. THIS HAS HAPPENED 6 TIMES WITHIN THE PAST 2 MONTHS. FORD SANTA MONICA STATES THERE WAS NOTHING FOUND UNDER THE SAFETY RECALL 20S30/20V-331.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366638October 27, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO RESTART. THE CONTACT STATED THAT THE VEHICLE RESTARTED AFTER PUMPING THE ACCELERATOR PEDAL DURING START-UP. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOGGUS FORD HARLINGEN (2521 S EXPRESSWAY 83, HARLINGEN, TX 78550, (956) 423-2580) TO BE DIAGNOSED. THE CONTACT STATED THAT THE MECHANIC RETRIEVED SEVERAL UNKNOWN FAULT CODES. THE DEALER BELIEVED THAT THE ECM NEEDED TO BE RESET. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V774000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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