Ford Freestar Complaints (2005)

886 consumer complaints on file.

#10260266February 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2005 FORD FREESTAR WITH JUST OVER 60,000 MILES ON IT. I WAS DRIVING HOME FROM WORK ONE EVENING WHEN ALL THE SUDDEN THE TRANSMISSION WENT OUT WITH NO WARNING AT ALL. I HAVE READ ON NUMEROUS SITES THAT I AM BY FAR NOT THE ONLY FORD OWNER THIS HAS HAPPENED TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258338February 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION STOP WORKING ON I75 IN RUSH HOUR TRAFFIC ALMOST HIT BY LARGE TRUCK THIS IS WAS A DEFECT WITH TRANSMISSION ON A 2005 FORD FREESTAR VEHICLE NO. I CALLED FORD THEY WILL NOT ADMIT THERE IS A PROBLEM WITH THIS VEHICLE THE SERVICE MANAGER SAID THEY HAVE OVER 200 OF THESE PROBLEMS . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256401January 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TORQUE CONVERTER IN OUR 2005 FORD FREESTAR HAS GONE OUT AT 43,000 MILES AND NOW AT 86,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255804January 21, 2009
ENGINE AND ENGINE COOLING
CAR STOPS WORKING FOR A SECOND WHEN DRIVING ON HIGHWAY IN THE WINTER TIME, USUALLY SNOW. IT AS IF SOMETHING MISSES AND CAR IS ABOUT TO STALL OUT BUT CATCHES ITSELF AND BEGINS TO WORK AGAIN. USUALLY HAPPENS IN SPURTS BUT ONLY IN THE WINTER MONTHS. HAPPENS EVERY WINTER FOR PASSED 3 YEARS. PCM AND MASS AIR FLOW SENSORS REPLACED TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254429January 9, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2005 FORD FREESTART. AT 50000 MILES, THE TORQUE CONVERTER FAILED CAUSING THE VAN TO NOT MOVE WHEN THE SHIFTER WAS TAKEN TO DRIVE OR REVERSE. THE VAN WOULD NOT GO, BUT THE ENGINE WAS RUNNING. AT THE TIME OF FAILURE, THE VAN HAD BEEN DRIVEN APPROX 1 HR EARLIER TO A STORE, THEN ATTEMPTED TO DRIVE HOME AND WOULD NOT MOVE. THERE WAS NO PROBLEM WITH THE TRANSMISSION PRIOR, JUST SUDDEN FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254110January 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR IS ONLY 3 YEARS OLD WITH 39K MILES ON IT. THE TRANSMISSION FAILED WHILE DRIVING ON A CITY STREET. CAR WOULD NO LONGER DRIVE. COMPLETELY LOST THE ABILITY TO SHIFT OR DO ANYTHING. BROUGHT CAR TO A STOP AT A LIGHT AND IT WOULD NO LONGER OPERATE. I TOOK IT TO FORD DEALER AND THEY SAID IT WAS A SERIOUS TRANSMISSION FAILURE. FORD SAYS WARRANTY RAN OUT AT 36K MILES AND COST TO REPAIR IS ESTIMATED AT OVER $3,000. SEARCHED ON THE INTERNET AND FOUND NUMEROUS OTHER COMPLAINTS BY FORD FREESTAR OWNERS. MY RESEARCH SHOWS A CLEAR PATTERN OF CONSISTENT TRANSMISSION FAILURE AT RELATIVELY LOW MILEAGE. THIS POINTS TO A DEFECT BY THE MANUFACTURER AND FLIES IN THE FACE OF NORMAL CONSUMER EXPECTATIONS THAT WHEN YOU BUY A BRAND NEW CAR, ITS TRANSMISSION SHOULD LAST LONGER THAN 30 OR 40 THOUSAND MILES! I WAS ALSO SHOCKED TO FIND THAT NHTSA HAS NOT YET INITIATED AN INVESTIGATION DESPITE NUMEROUS COMPLAINTS FILED WITH THE AGENCY ITSELF. I THEN CALLED NHTSA TO ASK WHAT IT TAKES TO START AN INVESTIGATION. I ASSUME THAT THE AGENCY HAS A TYPICAL STANDARD OR SET OF GUIDELINES THAT IT FOLLOWS TO DETERMINE WHETHER AN INVESTIGATION IS CALLED FOR, BUT NO ONE AT NHTSA WOULD GIVE ME THAT INFORMATION OR WOULD DIRECT ME TO ANYONE ELSE AT THE AGENCY WHO COULD PROVIDE THAT INFORMATION. ESSENTIALLY, I WAS TOLD "JUST FILE A COMPLAINT" AND GO AWAY. NO OTHER HELP WAS AVAILABLE TO ME AS A CONSUMER AND A TAXPAYER. I'M DEEPLY DISAPPOINTED WITH THE PROCESS AND I HOPE THAT THE STEP OF FILING THE COMPLAINT MAKES THE AGENCY MORE RESPONSIVE THAN IT HAS BEEN SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253357December 31, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRAVELING NORTH ON I-75 IN MICHIGAN, OUR VAN LOST ALL GEARS AT 50-60 MPH WITH NO WARNING OR NOISE. BY THE GRACE OF GOD, THE VAN WAS IN THE RIGHT LANE ON A DOWNHILL STRETCH OF ROAD AND WE COASTED TO THE SHOULDER. THE ENGINE WOULD REV AND THERE WAS POWER, BUT NO GEARS. WE WERE GOING SKIING FOR THE WEEKEND AND WERE ABOUT 2 1/2 HOURS AWAY FROM HOME. WE WERE ABLE TO GET A WRECKER (AFTER SITTING IN THE VAN FOR 1 1/2 HOURS WITH 2 YOUNGER CHILDREN) AND TOWED TO THE NEAREST DEALERSHIP. AFTER LOOKING AT THE CAR, THE SERVICE REP SAID THE TORQUE CONVERTER SHAFT WAS STRIPPED AND WOULD BE ABOUT $1700 TO REPAIR. WE WERE FORTUNATE THAT NO ONE WAS HURT AND OTHER FAMILY MEMBERS WERE TRAVELING WITH US TO TAKE THE CHILDREN WHILE WE RODE IN THE WRECKER. THIS IS DEFECT IS DEFINITELY A SAFETY HAZARD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252340December 20, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR VAN. 95K MILES. TRANSMISSION WENT OUT WITH NO WARNING TRAVELING AT 50 MPH ON THE FREEWAY. UP UNTIL THIS POINT, EVERYTHING WAS FINE EXCEPT WE'D HAVE TO WAIT FOR THE TRANNY TO ENGAGE LONGER THAN NORMAL BEFORE APPLYING GAS: FORWARD OR REVERSE. IF WE DIDN'T, THERE'D BE A SURGE ACCOMPANIED BY A LOUD CLUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252118December 17, 2008
SUSPENSION
FRONT HUB WHINING ON MY 2005 FORD FREESTAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251099December 8, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
YESTERDAY, 12/7/08, I PULLED OUT OF A PARKING SPACE, SWITCHED GEAR FROM REVERSE TO FORWARD AND APPLIED GAS. OTHER THAN REVVING OF ENGINE, NOTHING HAPPENED. IT WOULD NOT ENGAGE ANY GEARS. I HAD THE VEHICLE TOWED TO A REPAIR SHOP TODAY AND THEY REFERRED ME TO A TRANSMISSION SHOP. I CONTACTED THE FORD DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THEY WERE UNABLE TO HELP AS THE VEHICLE WAS OUT OF WARRANTY. 2005 FORD FREESTAR TRANSMISSION FAILURE AT 51,000 MILES (DECEMBER 7, 2008) SHOULD BE RECOGNIZED AS FAILURE OF REASONABLE ASSURANCE OF FUNCTIONALITY OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250840December 5, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 30 MPH, THE VEHICLE STALLED, BUT THE ENGINE CONTINUED TO RUN. THE VEHICLE WAS TOWED TO AN AUTO REPAIR SHOP AND THEY STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO THE DEALER AND THE TRANSMISSION HAS FAILED COMPLETELY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250557December 2, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAS MALFUNCTIONED LEADING TO COMPLETE VEHICLE IMMOBILITY. VEHICLE HAS DEVELOPED A REPUTATION FOR THIS FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248767November 13, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
ON TUESDAY NOV. 11TH AT 5:21PM MY WIFE AND 3 OF MY 4 CHILDREN WERE DRIVING DOWN A BUSY 4 LANE HIGHWAY IN MURFREESBORO, TN WHEN WITHOUT ANY WARNING OR STRANGE SOUND THE 2005 FORD FREESTAR VAN WE OWN FAILED TO PROPEL ITSELF FORWARD. THE ENGINE WAS STILL RUNNING BUT THE CAR ACTED AS THOUGH IT WAS IN NEUTRAL. MY WIFE COASTED TO A STOP AND PLACED VAN IN PARK AND KILLED THE ENGINE. SHE RESTARTED AND PLACED IN DRIVE POSITION BUT VAN WOULD NOT MOVE. OTHER DRIVERS WERE SWERVING TO MISS HER AS NO SHOULDER TO PULL ONTO. REVERSE GEAR NON RESPONSIVE AS WELL. HAD VAN TOWED TO TRANSMISSION REPAIR SHOP. TOTAL TORQUE CONVERTER FAILURE AT 55, 500 MILES. PAID $751 DOLLARS FOR TORQUE CONVERTER REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246710October 25, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED IN 2005 FORD FREESTAR MINIVAN WHILE 375 MILES AWAY FROM HOME ON VACATION. HAD TO LEAVE IT AT FORD DEALERSHIP WHILE BEING REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245744October 16, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION COMPLETELY FAILS WITH NOW WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244541October 6, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 20 MPH AND AFTER MAKING A RIGHT TURN, THE VEHICLE WOULD NOT MOVE FORWARD OR BACKWARDS. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THEY WOULD PAY FOR HALF OF THE REPAIR COSTS. THE CURRENT AND FAILURE MILEAGES WERE 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244392October 4, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MAJOR TRANSMISSION AND ELECTRICAL SYSTEM FAILURES AT 50K. WIRING HARNESS/COMPUTER NOT HOUSED RIGHT; OPEN TO WATER. 3RD TIME STRANDED BY THIS CAR IN 5 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241628September 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING MY (2005 FORD FREESTAR 61,300 ML.) VAN FOR ABOUT 10 MIN. ON THE FREEWAY DRIVING AT ABOUT 60 MPH. I APPROACHED MY EXIT AND I DROVE ON THE CITY STREET FOR ANOTHER 10 MINUTES I STOPPED AT AN INTERSECTION WAITING FOR THE LIGHT THE STREET WASN'T AT A SLOPE OR A SLANT AS FAR AS I KNOW IT IS A LEVEL HIGHWAY AS SOON AS THE STREET LIGHT TURNED GREEN I ATTEMPTED TO ACCELERATE AND IT FELT LIKE IT WAS IN NEUTRAL THE RPM'S REVVED HIGH I KNEW IT WAS THE TRANSMISSION IT TOOK A FEW SECONDS FOR THE GEAR TO CATCH AND I WAS ABLE TO DRIVE TO MY DESTINATION AND LEAVE THE VAN THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240725September 3, 2008
POWER TRAIN:DRIVELINE
WAS DRIVING HOME WITH WIFE AND KIDS, TRAVELING APPROX 45-50 MPH WHEN VAN SUDDENLY STOPPED PULLING AND RPM'S WENT SKY HIGH. IT ACTED LIKE IT WAS IN NEUTRAL AND WAS BARELY ABLE TO GET IT OVER TO THE SIDE OF THE ROAD. HAD IT TOWED HOME ($125.00) AND WENT OUT NEXT MORNING AND CHECKED ALL FUSES, ALL GOOD, TRANSMISSION FLUID WAS FULL, NO WARNING LIGHTS ON DASH, NO INDICATION OF ANYTHING WRONG. HAVEN'T BEEN ABLE TO TAKE ANYWHERE YET TO HAVE IT CHECKED, BECAUSE OF LABOR DAY AND MY BEING ON DUTY ON TUESDAY. IT SOUNDS LIKE THE SAME PROBLEM NUMEROUS PEOPLE ON THE EDMONDS.COM SITE HAS HAD. I THINK THESE TRANSMISSIONS SHOULD BE RECALLED BEFORE SOMEONE GETS KILLED FROM THEIR VANS SHUTTING DOWN IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237063August 5, 2008
STRUCTURE
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT RELEASED THE HATCHBACK MECHANISM WHILE THE VEHICLE WAS STATIONARY. THE HATCHBACK IMMEDIATELY SLAMMED DOWN ON THE CONTACT AND INJURED HIS SHOULDER. THERE WAS NO PRIOR WARNING TO THE HATCHBACK SUPPORT DEVICE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO DEFECTIVE SHOCKS IN THE HATCHBACK. AS OF AUGUST 5, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 61,063.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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