Ford Freestar Complaints (2004)
1,227 consumer complaints on file.
- #10368426November 30, 2010POWER TRAIN:MANUAL TRANSMISSION
I REPLACED THE TORQUE CONVERTER AT 80,000 MILES IN JULY OF 2008. THE COST WAS $1,600. I WAS DRIVING DOWN A MAIN STREET IN OUR CITY AT AROUND 40 MPH WHEN THE CAR JUST ACTED LIKE IT WAS IN NEUTRAL. I HAD MY 7, 6 AND 3 YEAR OLD CHILDREN IN THE VAN ALONG WITH MY NIECE AND NEPHEW AND MY MOTHER. WE WERE LUCKY TO COAST INTO AN APARTMENT COMPLEX DRIVE (BLOCKING IT) AND WAITED OVER AN HOUR ON THE HOTTEST DAY OF THE YEAR FOR A TOW. NOW, 2 YEARS AND ONLY 40,000 MILES LATER, WE ARE REPLACING IT AGAIN. WE YELLED AND SCREAMED AND GOT THE PRICE DOWN TO $1,200, BUT WE SHOULDN'T HAVE TO PAY ONE CENT FOR THIS. FORD SHOULD BE ACCOUNTABLE FOR RIPPING PEOPLE OFF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10368185November 29, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
11/26/2010: FORD FREESTAR 2004 MINIVAN DRIVING CITY STREET AT ABOUT 30 MPH LOST POWER. PULLED OVER TO SIDE OF STREET. VEHICLE WOULD NOT GO INTO DRIVE OR REVERSE, IF ATTEMPTED, ENGINE WOULD RACE. VEHICLE TOWED TO FORD DEALERSHIP - TORQUE CONVERTER IS SAID TO BE THE FAILURE. BILL EST TO BE $3,900 TO REPAIR TRANSMISSION. *TR UPDATED IVOQ 12/30/10
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10367987November 27, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FREESTAR LOST ALL POWER DRIVING HOME FROM ERRANDS IN RUSH HOUR TRAFFIC. THANK GOD TRAFFIC WAS ONLY GOING 35MPH. MY VEHICLE COASTED TO THE SIDE OF THE ROAD. I CAN ONLY IMAGINE WHAT COULD HAVE HAPPENED UNDER DIFFERENT CIRCUMSTANCES. THE LOSS OF POWER CAME FROM TRANSMISSION FAILURE ACCORDING TO FORD DEALER SHIP. VEHICLE ONLY HAS 80,000 MILES ON IT. LOOKS LIKE THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND FORD KNOWS IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10367870November 26, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STOPPED AT A TRAFFIC LIGHT AND WHEN THE ACCELERATOR WAS ENGAGED, THE RPMS INCREASED EXCESSIVELY BUT THE VEHICLE DID MOVE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE FAILURE WAS CAUSED BY THE TORQUE CONVERTER IN THE TRANSMISSION. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 89000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10367150November 22, 2010POWER TRAIN
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR REMAINED STUCK. THE CONTACT CALLED THE DEALER WHO OFFERED NO ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 62,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10366605November 17, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT MOVE BUT THE ENGINE WAS STILL RUNNING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE TRANSMISSION PUMP WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10366418November 16, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WENT OUT WITHOUT ANY WARNING! LESS THAN 70,000 MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10365793November 15, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR SEL TRANSMISSION PROBLEM. PROBLEMS WITH SHIFTING, NOT GOING INTO GEAR OR BANGING INTO GEAR, DARK FLUID(WHICH USUALLY MEANS BURNT OUT).SAME AS THE OTHER COMPLAINTS. DO NOT SEE A RECALL YET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10365651November 14, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TRAVELING EAST ON INTERSTATE 80 TOWARD LAKE TAHOE, ABOUT 70 MILES FROM HOME. RPMS SUDDENLY INCREASED WHILE LOSING FORWARD PROPULSION AND SPEED. PULLED OVER AND MUCH SMOKE WAS COMING FROM UNDER ENGINE. MYSELF, WIFE & 2 CHILDREN IN VEHICLE. LUCKILY WE HAVE AAA AND WERE RESCUED. WE ARE ORIGINAL OWNERS ON THIS REGULARLY, AND WELL MAINTAINED 2004 FREESTAR - AND IT HAS ONLY 61,000 MILES! EXPECT $3,000+ BILL TO FIX TRANSMISSION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10365328November 10, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
NO EVENTS LEADING UP TO THE TRANSMISSION FAILING AT ABOUT 90,000 MILES ON THE HIGHWAY. $3500. REPAIR FOR RADIATOR AND FULL RE-BUILD OF TRANS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10363932November 3, 2010ELECTRICAL SYSTEM
WHILE DRIVING IN THE RAIN THE VAN STARTED TO JERK AND CUT OUT. STALLING ON OCCASION. WE HAD THE COIL PACK REPLACED AND THIS REPAIR LASTED FOR 1 WEEK THEN IT STARTED ALL OVER AGAIN. WHEN IT IS DRY OUTSIDE THE CHECK ENGINE LIGHT STAYS ON BUT THE VAN DRIVES FINE. AS SOON AS IT STARTS TO RAIN OR WE HIT ANY MOISTURE OR MUD PUDDLE THE VAN STARTS JERKING AGAIN AND SOMETIMES BACK FIRES OR EVEN STALLS OUT WHILE DRIVING AND HAS TO BE RESTARTED. WE HAVE FOUND THAT THIS IS A PROBLEM THAT ALOT OF 2004 FREESTAR OWNERS ARE HAVING THAT THE PCM OR COMPUTER GETS WET AND CAUSES THIS PROBLEM DUE TO A FLAW IN THE DESIGN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10363608November 1, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR LTD, TOOK POSSESSION ON 7/6/2004 AND NOW HAVE 70K MILES. ITS USED FOR MY THREE MILE COMMUTE TO/FROM WORK, SOME LONGER DRIVES TO RELATIVES EVERY OTHER MONTH. ON 10/30/2010 EXPERIENCED TORQUE CONVERTER FAILURE. $1200 TO REPLACE THE TORQUE CONVERTER OR $2500 FOR A REBUILT TRANSMISSION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10363035October 30, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IN 2004 FORD FREESTAR FAILED WITHOUT WARNING IN FREEWAY TRAFFIC ENDANGERING MY SELF AND MY YOUNG GRANDCHILDREN. FORD IS AWARE OF TRANSMISSION DEFECTS AND IS CHOOSING NOT TO REMEDY THE PROBLEM. THIS IS PRESENTING A DANGER TO THE DRIVER/PASSENGERS OF SAID VEHICLE AND THE OTHER DRIVERS ON THE ROAD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10362105October 24, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
1. NO EVENT LEADING UP TO FAILURE. 2. TRANSMISSION (ALL GEARS) FAILED WHILE TRAVELING ON HIGHWAY APPROACHING BUSY INTERSECTION. 3. TORQUE CONVERTER, FILTER KIT, FRONT SEAL REPLACED BY CERTIFIED TRANSMISSION COMPANY. VEHICLE OPERATED FOR 35 DAYS, AND THEN THE TRANSMISSION FAILED AGAIN WHILE TRAVELING UP A STREET INCLINE WITHIN CITY ALMOST CAUSING A CRASH. OLD TORQUE CONVERTER NOT AVAILABLE. THE TRANSMISSION ON THIS VEHICLE HAS SEVERE DEFECTS AND MUST BE RECALLED! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10361869October 23, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2004 FORD FREESTAR'S TRANSMISSION LOCKED UP WHILE DRIVING AND WE LOST FORWARD ACCELERATION. THE VEHICLE HAS 100,213 MILES ON IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10361676October 22, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
VAN SUDDENLY LOST TRANSMISSION POWER WHEN ACCELERATING. NO WARNING LIGHTS, NO NOTHING. TURNED A CORNER ACCELERATED AND THEN SLOWLY SLOWED TO COMPLETE STOP. NO GEARS NOT EVEN REVERSE. VAN HAS RUN ROUGH IN RAIN FOR A WHILE. HAVE HAD IT TUNED UP TO NO AVAIL. NARROWLY AVOIDED BEING REAR ENDED WHEN THIS HAPPENED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10361777October 22, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
MY VAN WHILE GOING UP AN INCLINE WOULD NOT MOVE. I PULLED OVER AND PUT IT IN PARK. FROM THERE IT WOULD NOT MOVE. I COULD GO INTO DRIVE AND REVERSE,BUT IT DID NOTHING. I HAD IT TOWED TO A SHOP AND WAS TOLD IT WAS THE TRANSMISSION. THE MECHANIC TOOK IT APART AND FOUND A PROBLEM WITH THE TORQUE CONVERTER. IT WAS SHATTERED. I HAD TO PAY AROUND 1850 WITH TOW. THANK GOD THAT NO ONE WAS HURT,BUT THEY COULD HAVE BEEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10359852October 8, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE IN REVERSE OR PUT IT IN DRIVE. THE VEHICLE WOULD NOT RESPOND. THE DEALER WAS INFORMED OF THE FAILURE AND THEY ADVISED THE CONTACT TO REPLACE THE TRANSMISSION. THE VEHICLE WAS REPAIRED AT OWNERS EXPENSE. THE FAILURE AND CURRENT MILEAGE WAS 72,516. UPDATED 12/29/10 *BF UPDATED 01/04/11*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10359377October 5, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
I DROVE MY FORD 2004 FREESTAR TO CHURCH ON SATURDAY ABOUT 15 MILES FROM HOME. AFTER FINISHING SERVICES, I COULD NOT TAKE THE FAMILY HOME BECAUSE THE VAN REFUSE TO MOVE WITHOUT ANY WARNING, AND NONE OF THE GEAR SELECTION ENGAGED. I CALLED TECHNICIAN TO CHECK, AND I WAS TOLD THE TRANSMISSION FAILED AT 83,000 MILE JUST LIKE THAT. I CHECKED THE COMPLAINTS ABOUT THIS PROBLEM, AND IT WAS ASTRONOMICALLY STONING. MY EXPENSES FOR REPAIRING THIS IS ESTIMATED @ $2,250.00. I THANK GOD IT HAPPENED IN THE CHURCH PREMISES. FORD AUTHORITIES ARE NOT GOING TO HELP EITHER, AND I DO NOT KNOW WHAT TO DO. IT IS ABSURD FOR ALL THIS PROBLEM IN A VAN THAT CONVEYS THE WHOLE FAMILY. WHAT A SHAME! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10359181October 4, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR. WHILE LEAVING A PARKING LOT, THE VAN HAD TROUBLE FINDING REVERSE. AFTER GETTING BACKED UP ENOUGH TO TURN OUT GOING FORWARD, MY WIFE EXPERIENCED HIGH REVVING, JERKY MOVEMENTS GOING FORWARD UNTIL THE VAN WOULDN'T MOVE ANYMORE. I HAD TO CALL MY MOTHER TO WATCH THE KIDS WHILE I WENT TO MY WIFE AND GAVE HER THE TRUCK WHILE I STAYED AND HAD THE VAN TOWED TO MY INDEPENDENT MECHANIC. ALL THIS HAPPENED WITH NO WARNING. HE THEN HAD IT TAKEN TO HIS TRANSMISSION SPECIALIST, WHERE IT WAS DETERMINED THAT THE TORQUE CONVERTER FAILED. THE TRANSMISSION AND TORQUE CONVERTER HAD TO BE REBUILT AND IT ALSO NEEDED A NEW TRANSMISSION RANGE SENSOR. THE VEHICLE ONLY HAD 80,586KM AND WAS PURCHASED FROM A FORD DEALER WITH 56,605 KM ON IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0