Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11101837June 14, 2018
UNKNOWN OR OTHER
DOOR LATCH ON DRIVER SIDE PASSENGER DOOR STOPPED SECURING THE DOOR - WOULD NOT KEEP DOOR FROM OPENING - WOULD NOT KEEP DOOR IN CLOSED POSITION. VEHICLE WAS STATIONARY. A TIE-DOWN STRAP IS KEEPING DOOR FROM SWINGING OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101342June 12, 2018
STEERING
AT TIMES THE STEERING LOCKS UP HAVE TO RESTART TO FIX PROBLEM. WARNING LIGHT COMES ON >>>> STEERING SYSTEM FAILURE. WHAT SOES THIS MEAN ? CAN IT LOCK UP DURING DRIVING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101349June 12, 2018
STEERING
FIRST TIME POWER STEERING QUIT I HAD JUST STARTED IT IN THE MORNING TO GO WORK, HAD TO SHUT CAR OFF THEN TURN IT BACK ON AND STEERING WOULD WORK THEN. SECOND TIME I LOST STEERING WHEN I WAS TURNING OFF OF A 55MPH HIGHWAY IN THE MIDDLE OF THE TURN AND POWER STEERING QUIT, FORCING ME TO GO OFF IN THE DITCH. WAS VERY FRUSTRATING AND NOW AFTER SHUTTING OFF THE CAR THE POWER STEERING DOES NOT START WORKING AT ALL. SO I HAVE TO DRIVE EVERY DAY WITHOUT IT. VERY FRUSTRATING WHEN I PAY THIS MUCH FOR A VEHICLE AND I HAVE TO GET CHARGED $1,200+ TO FIX IT. DON'T HAVE THE MONEY TO FIX IT SO JUST DRIVE WITHOUT IT NOW. FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101520June 12, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, STEERING
THE STEERING WHEEL LOCKED UP AND THE STEERING ASSIST CAME ON WHILE I WAS DOING 5 MPH . AND THE FUEL TANK IS BEING HAS BEEN DEFORMED BECAUSE OF A VACUUM PROBLEM WITH THE CAP LESS GAS TANK. I KNOW THAT THE REST OF THE 2012 FUSION AND ESCAPE HAVE BEEN RECALLED,BECAUSE OF THE DANGER OF DRIVING DOWN THE ROAD AND STEERING WILL LOOSE CONTROLL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100766June 10, 2018
STEERING
ON FRIDAY, 06/08/2018 I LOST MY STEERING ASSIST DUE TO A "STEERING ASSIST MALFUNCTION". I AM ABLE TO STEER THE CAR BUT AS A SENIOR CITIZEN I FEEL THAT I AM PUTTING MY LIFE, AS WELL AS OTHERS, AT RISK FOR A KNOWN DEFECT THAT THE FORD MOTOR COMPANY HAS KNOWN ABOUT FOR YEARS, HAVE RECALLED MANY OF THEIR MODEL VEHICLES WITH THE SAME "DEFECT" EXCEPT THE FORD FOCUS. THIS IS A DANGEROUS SITUATION FOR EVERYONE. PLEASE GET FORD MOTOR COMPANY TO CORRECT THEIR INTENTIONAL NEGLECT OF THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100773June 10, 2018
STEERING
STEERING ASSIST FAULT WENT OUT AS I WAS DRIVING AND WAS ALMOST KILLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100341June 7, 2018
UNKNOWN OR OTHER
"TAKATA RECALL" WHILE DRIVING MY CAR GOING TO WORK SUDDENLY THE PASSENGER SIDE DOOR OPENS SO I TIE IT WITH ROPE AND BRING IT TO MECHANIC AFTER WORK AND THEY FOUND THE DOOR LATCH IS NOT WORKING,AFTER 2 MONTHS SAME THING HAPPEN ON THE DRIVER SIDE DOOR WHILE DRIVING GOING TO GROCERY THE DOOR OPENS AND IT WONT LOCK ANYMORE SO BOTH MY DOORS ARE TIED WITH ROPE WHILE DRIVING.THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100151June 6, 2018
STEERING
I WAS BACKING OUT OF A PARKING PLACE AT A GAS STATION WHEN THE "STEERING ASSIST FAULT" "SERVICE REQUIRED" CAME ON THIS HAPPENED AROUND 80K MILES. NOW SITTING AT 88K MILES I RECENTLY HAD TO HAVE THE STEERING RACK AND PINION ASSEMBLY REPLACED IN IT COSTING ME ALMOST 1,800 DOLLARS IN REPAIRS. I HAVE READ SEVERAL COMPLAINTS WITH THIS CAR HAVING THE SAME ISSUES AROUND ABOUT THE SAME MILEAGE INTERVALS. I'M HOPING THIS ISSUE HASN'T CAUSED ANY SERIOUS INJURY OR FATALITIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100287June 6, 2018
SEAT BELTS
THE VEHICLE WAS PARKED, WITH NO DAMAGE TO THE VEHICLE. OUR FRONT DRIVER SIDE SEAT BELT LATCH QUIT WORKING PROPERLY. MY HUSBAND WHICH IS AN AVERAGE SIZE GUY ALMOST GOT STUCK. THE REAR DRIVER SIDE SEAT BELT LATCH IS NOT WORKING EITHER. IT STOPPED WORKING ABOUT A YEAR AFTER OWNING THE CAR. WE HAVE TO SHOVE A CARD IN IT TO PUT THE RED BUTTON BACK OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100088June 5, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
THE FORD FOCUS ELECTRIC HAS TWO "DRIVE" MODES: "D" AND "L". THE LATTER IS MORE AGGRESSIVE IN REGENERATIVE BRAKING. WHEN I APPROACH A RIGHT TURN INTO MY NEIGHBORHOOD, THERE IS A SHORT SEGMENT OF CEMENT BETWEEN THE TWO ASPHALT ROADS. I BELIEVE THE TRACTION/STEERING CONTROL GETS CONFUSED, AND THE REGENERATIVE BRAKING DISENGAGES, CAUSING THE VEHICLE TO ACCELERATE AND LURCH FORWARD, EVEN IF I AM BRAKING/DECELERATING. STEERING BEHAVIOR ALSO SEEMS AFFECTED. THE FIRST TIME THIS HAPPENED WAS VERY DISCONCERTING AS I THOUGHT I WAS GOING TO CRASH INTO THE VEHICLE STOPPED AT THE CROSS-STREET I WAS TURNING ONTO. I CAN REPRODUCE THIS CONSISTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099155June 1, 2018
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT FROM PARK INTO REVERSE. THE CHECK ENGINE INDICATOR ILLUMINATED AS THE FAILURE OCCURRED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE MULTIPLE TIMES BEFORE IT WAS ABLE TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. ON A DIFFERENT OCCASION, WHILE DRIVING 50 MPH IN THE RAIN, THE CONTACT'S VEHICLE HYDROPLANED AND CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE AIR BAG FAILURE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,309.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11099164June 1, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO ANDERSON FORD BULLHEAD CITY (2585 AZ-95, BULLHEAD CITY, AZ 86442, (928) 704-9850) WHERE IT WAS DIAGNOSED THAT THE PAWL SPRING WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098913May 31, 2018
ELECTRICAL SYSTEM
TAKATA RECALL: OK SO I WAS DRIVING THE OTHER DAY AND ALL OF A SUDDEN MY SPEAKERS MADE THIS THUNDER LIKE NOISE AND MY STEREO RANDOMLY WENT OUT AND STOPPED WORKING. IT WAS A RATHER LOUD "BOOM" WHICH STARTLED ME AND ALMOST GOT ME A SWERVE INTO ANOTHER CAR. WHEN I GOT TO MY DESTINATION I TURNED OFF THE CAR, AND THEN TRIED TO START IT BACK UP AGAIN TO SEE IF MAYBE IT WOULD TURN ON , WELL IT DID, BUT NOW MY CAR RANDOMLY DOES THIS LIKE EVERYDAY! AND IT STARTLED ME EVERY TIME!!!!!! WHICH IS DANGEROUS BECAUSE IT COULD CAUSE A SERIOUS ACCIDENT!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099050May 31, 2018
POWER TRAIN
WHILE DRIVING AT 45 MPH ON A CITY STREET ENTERING A HIGHWAY. THE CAR REVED AND WOULD NOT SHIFT OUT OF GEAR BUT WAS STILL RUNNING. I TRIED TURNING IT OFF BUT THEN IT WOULD NOT START BACK UP AND THE DISPLAY IS SHOWING IT'S IN DRIVE BUT THE GEAR IS IN PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098386May 29, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER
FIRST PROBLEM IS WITH THE RADIO. THIS BEGAN WHEN MY CAR HAD 37000 MILES AND THE RADIO WOULD MAKE A LOUD THUMPING SOUND. THE CAR WOULD SEEM TO SHAKE AND I DID NOT REALIZE IT WAS THE RADIO UNTIL THE OTHER ISSUES BEGAN. A LOUD SCREECHING AND POPPING STARTED WHICH WOULD COME OUT OF NOWHERE. THIS CAN CAUSE A BIG DISTURBANCE SINCE YOU ARE NOT EXPECTING IT TO HAPPEN AND IT IS EXTREMELY LOUD. EVENTUALLY THE SOUND ALWAYS OCCURRED AND EVEN AFTER TURNING THE CAR OFF IT WOULD STILL CONTINUE - DOORS OPEN AND KEYS OUT OF IGNITION. IT FINALLY STOPPED AND THERE IS NO SOUND, BUT AFTER SIX MONTHS IT STARTED MAKING THE SOUND AGAIN, AND AGAIN OUT OF NOWHERE. THIS IS EXTREMELY DISTRACTING BECAUSE THERE IS ABSOLUTELY NO SOUND COMING FROM THE RADIO, OFF OR ON AND IT WILL SUDDENLY START TO SHRIEK OR POP. IT STOPPED AGAIN, BUT I AM WAITING FOR IT TO BEGIN AGAIN. I HAVE TAKEN IT IN TO THE DEALER SEVERAL TIMES ONLY TO BE TOLD THERE IS NOTHING THAT CAN BE DONE AND THEY HAVE NOT SEEN THIS ISSUE BEFORE. MY NEXT ISSUE IS WITH THE WIPER BLADES. THIS BEGAN RECENTLY AND I HAVE AROUND 45000 MILES ON MY VEHICLE. AT FIRST THE WIPER ON THE DRIVER'S SIDE FLEW OFF WHILE IN USE. I THOUGHT THAT I HAD POSSIBLY PUT TR HE WIPES ON INCORRECTLY EVEN THOUGH IT HAD BEEN WORKING FINE FOR A MONTH OR SO. I HAD THE AUTO PARTS STORE PUT NEW BLADES ON AND AGAIN ABOUT TWO WEEKS LATER IT FLEW OFF. LUCKILY I HADN'T DRIVEN OFF AND WAS ABLE TO RETRIEVE THE WIPER AND PUT IT BACK ON THIS TIME. THREE MONTHS LATER THE DRIVERS SIDE WIPER WILL JUST STOP WORKING MIDWAY THROUGH THE WINDOW. I CAN FLIP THE WIPERS ON AND OFF SEVERAL TIMES AND IT WILL WORK FOR A SECOND, BUT CONTINUES TO GET STUCK IN THE MIDDLE OF THE WINDSHIELD. THE PASSENGERS SIDE GETS STUCK AS WELL, BUT WILL FIX ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098683May 29, 2018
POWER TRAIN, UNKNOWN OR OTHER
MY CAR HAS BEEN GOING BACKWARD WHEN IN DRIVE AND THEN JUST WON'T GO. TODAY IT TOTALLY STOPPED MOVING WHILE DRIVING ON THE HIGHWAY. THANK GOD I WAS CLOSE TO HOME AND WAS ABLE TO PULL OVER ON THE SIDE OF THE HIGHWAY. WALKED TO THE GARAGE DOWN AROUND THE BEND AND THEY PUSHED IT OFF THE HIGHWAY AND INTO THEIR YARD. BEFORE TOTALLY STOPPING THE CAR WOULD BUCK FORWARD WHILE DRIVING THEN SLOW DOWN AND SPEED UP ON ITS OWN. NOW WON'T START OR RUN. POSSIBLY THE TRANSMISSION OR GEAR STICK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098281May 28, 2018
ELECTRICAL SYSTEM
INTERMITTANT STARTING..NEW TRANSCIEVER..KEYS REPROGRAMMED...NEW BATTERY MAU START TWO OR THREE CONSE UTIVE TIMES THEN NOTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097909May 25, 2018
UNKNOWN OR OTHER
DRIVER SIDE DOOR WOULD NOT LATCH SHUT. THERE IS A RECALL ON THIS VEHICLE SINCE SEPTEMBER 2016, WHICH I HAVE NOT BEEN CONTACTED ABOUT. HOW DOES IT TAKE 2 YEARS TO GET IN CONTACT WITH A PERSON WHO BOUGHT A FORD FROM THE DEALERSHIP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097926May 25, 2018
ELECTRICAL SYSTEM
FACTORY RADIO SYSTEM NO LONGER WORKING. BEFORE GOING COMPLETELY OUT, MADE LOUD NOISES GRADUATING FROM POPCORN POPPING SOUNDS TO THUNDERING BOOMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097857May 24, 2018
STEERING
POWER STEERING FAILURE AT 63000 MILES. RESULTING IN $2222 BILL TO REPLACE POWER STEERING GEAR ASSEMBLY. ERROR CODE "STEERING ASSIST FAULT SERVICE REQUIRED" WAS DISPLAYED 5-8 TIMES WHILE BACKING UP AT STARTUP ON PRIOR OCCASIONS. FOR ALL PRIOR OCCASIONS RESTARTING THE CAR CLEARED THE ISSUE. ON THE LAST OCCURRENCE THE ISSUE WOULD NOT CLEAR LEAVING THE CAR WITH MANUAL STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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