Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11144128October 30, 2018
ENGINE
MY CAR HAS STALLED OUT 3 TIMES IN 2 DAYS. ONCE WHILE PARKED AFTER FILLING THE TANK WITH GAS. I HAD TURNED THE ENGINE OFF TO FILL THE TANK, AND THEN IT TOOK THREE ATTEMPTS WITH SLUGGISH TURNOVER TO START. THE NEXT TIME, I WAS IN IDLE AT A RED LIGHT AND THE ENGINE SUDDENLY DIED. I WAS ABLE TO RESTART. THE THIRD TIME, I WAS IN THE MIDDLE OF A TURN IN A DOWNTOWN AREA AND I LOST COMPRESSION AND NOTHING HAPPENED WHEN I PRESSED THE ACCELERATOR. THE ENGINE LIGHT ON THE DASHBOARD CAME ON AND I WAS ABLE TO COAST TO THE SHOULDER AND RESTARTED MY CAR. THIS MORNING THE ENGINE LIGHT WAS STILL ON. I DO NOT FEEL COMFORTABLE DRIVING MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144237October 30, 2018
STEERING
THE STEERING WHEEL ON MY CAR IS STARTING TO LOCK UP WHEN YOU ARE DRIVING THE STEERLING WHEEL GETS STUCK AND ITS HARD TO CONTROL THE CAR,.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143764October 29, 2018
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND A STEERING WHEEL ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED HER TO CONTACT NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *TT CONSUMER STATED VEHICLE IS UNDRIVABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143857October 29, 2018
UNKNOWN OR OTHER
OPEN HOOD WARNING LIGHT COMES ON,AT RANDOM TIMES, WHILE BEING DRIVEN. THE HOOD IS CLOSED SECURELY. ALARM SYSTEM GOES OFF, SEVERAL TIMES AT NIGHT WHILE THE VEHICLE IS PARKED AND ENGINE IS OFF. LOW BATTERY WARNING LIGHT COMES ON WHEN THE CAR ENGINE IS ON. BATTERY HAS BEEN CHECKED, IS GOOD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143615October 29, 2018
POWER TRAIN
MY CAR HAS 75,000 MILES ON IT. I'M 6 MONTHS PREGNANT, DRIVING ON THE INTERSTATE, WHEN THE VEHICLE'S TRANSMISSION STARTS TO SLIP. DURING THE SLIP, A "TRANSMISSION MALFUNCTION. SERVICE NOW" LIGHT COMES ON AND MY CAR PROCEEDS TO LOCK UP AND STALL AT INTERSTATE SPEEDS. THREE DIFFERENT CARS ALMOST CRASHED INTO MY OWN BEFORE I COULD GET SAFELY TO THE SHOULDER. WHY IS THIS HAPPENING TO A CAR LESS THAN 10 YEARS OLD, AT 75,000 MILES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143616October 29, 2018
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER. BLAKE FORD LOCATED (1011 ARMORY DR, FRANKLIN, VA 23851, (888) 338-4988) WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 57,496.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143689October 29, 2018
STRUCTURE:BODY
RECALL # 16S30 SIDE DOOR LATCH REPLACEMENT REMEDY WAS NEVER PERFORMED ON VEHICLE IN 2016. I JUST PURCHASED CAR ON OCTOBER 27, 2018 AND THERE IS A PROBLEM WITH THE DOOR CLOSING WHICH LEADS ME TO BELIEVE IT IS BECAUSE THE REMEDY WAS NEVER PERFORMED. THE VEHICLE WAS AT THE DEALERSHIP WHEN I DISCOVERED A PROBLEM WITH THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143478October 28, 2018
STEERING
I HAVE HAD THIS VEHICLE FOR THREE DAYS (10-28-18) WHEN THE STEERING ASSIST STOPPED WORKING WHEN IT WAS STARTED. THE CAR WAS STATIONARY AND THE MESSAGE ON THE DISPLAY SAID STEERING ASSIST FAULT. WHEN THE CAR WAS TURNED OFF AND RESTARTED IT WAS OK. THIS CAR HAS 71100 MILES ON IT AND WAS PURCHASED AS A FIRST CAR FOR MY SON WHO IS 17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142803October 26, 2018
STEERING
ON 9/25/18, AFTER DRIVING TWO HOURS AND THEN MAKING A BRIEF STOP, WHEN I TURNED THE CAR ON I RECEIVED THE FOLLOWING WARNING: "STEERING ASSIST FAULT. SERVICE REQUIRED." WHEN I STARTED BACKING OUT OF THE PARKING SPACE, I DISCOVERED THE CAR HAD LOST POWER STEERING. I TURNED THE CAR OFF AND THEN BACK ON BUT RECEIVED THE SAME WARNING AND STILL HAD NO POWER STEERING. I WAS ABLE TO DRIVE THE TWO HOURS HOME VERY CAREFULLY BUT OBVIOUSLY THIS POSED A SAFETY RISK, ESPECIALLY IF IT HAD GONE OUT WHILE I WAS DRIVING OR IF THERE WAS A NEED FOR ME TO MAKE A TURN QUICKLY. HERE ARE THE FACTS WE LEARNED FROM DOING SOME ONLINE RESEARCH AND CONTACTING OUR LOCAL FORD DEALERSHIP: SEVERAL OTHER FORD FAMILY MODELS WITH SIMILAR YEARS HAVE BEEN RECALLED FOR STEERING ASSIST ISSUES AND THE ONLY WAY TO FIX THE PROBLEM WAS TO REPLACE THE ENTIRE STEERING SYSTEM WHICH COSTS OVER $2100. IN CONCLUSION, WHY AM I NOW $2100 POORER AFTER REPLACING POWER STEERING IN A VEHICLE WITH LESS THAN 60,000 MILES WHEN CLEARLY THERE IS AN ISSUE WITH FORD'S POWER STEERING THAT SHOULD WARRANT A RECALL ON THE FOCUS AS WELL? THANK YOU FOR YOUR CONSIDERATION OF THIS COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142846October 26, 2018
STEERING
:STEERING ASSIST MALFUNCTION" ERROR ON DASHBOARD AT START UP. POWER STEERING IS NOT WORKING -- STEERING WHEEL IS LOCKED UP. THIS HAPPENED 3 TIMES AT STARTUP. CAR HAS 79,399 MILES. TOOK TO DEALERSHIP AND THEY INFORMED ME THAT ELECTRONIC STEERING GEAR MECHANISM AND RACK NEED TO BE REPLACED AT A COST OF $1,800 AND ALIGNMENT FOR $99.95. I AGREED TO HAVE DEALERSHIP DO THE WORK AS I WAS TOO SCARED TO DRIVE THE CAR. THIS SEEMS LIKE A WIDESPREAD AND DANGEROUS ISSUE THAT IS VERY COMMON WITH THIS MODEL, WHY ISN'T THERE A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142902October 26, 2018
ENGINE, FUEL/PROPULSION SYSTEM, SUSPENSION
MY 2012 FORD FOCUS SEL HAS TURNED OFF COMPLETELY WHILE DRIVING MULTIPLE TIMES ON THE HIGHWAY AND FREEWAY, I HAVE BEEN STRANDED MULTIPLE TIMES DURING THE DAY AND NIGHT DUE TO IT SHUTTING OFF RANDOMLY. I HAVE BEEN STRANDED IN PARKING LOTS MULTIPLE TIMES DUE TO THE CAR NOT ALLOWING ME TO GO IN REVERSE. I HAVE REPLACED THE CAR BATTERY MULTIPLE TIMES! MY GAS CAP HAS POPPED OFF WHILE PUTTING IN GAS, I HAVE FAULTY WINDSHIELD NOZZLES WASHING SYSTEM NO LONGER SPRAY WATER, I HAVE A FAULTY BACK LIGHT I HAVE REPLACED THE BULBS MULTIPLE TIMES EVERY FEW MONTHS. THE HEATING AND AIR CONDITIONER WILL SOMETIMES WORK. THE COLOR LIGHTING IN THE CAR NO LONGER WORKS, ON THE SUN VISOR THE MIRROR COVER HAS POPPED OFF ON ITS OWN. THE CAUSE OF ALL THESE PROBLEMS ARE UNKNOWN I BELIEVE THE CAR WAS ENTIRELY BUILT POORLY WITH NO THOUGHT PROCESS WHAT SO EVER. I HAVE NEVER DRIVEN A CAR WITH SO MANY PROBLEMS LET ALONE SUCH A DANGEROUS DEADLY CAR. THESE ISSUES CONTINUE TILL THIS DAY AND I AM STILL STUCK PAYING FOR A CAR THAT IS COMPLETELY NOT WORTH MY MONEY OR MY LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142530October 25, 2018
STEERING
POWER STEERING WOULD FAIL UNEXPECTEDLY. AT TIMES WHILE DRIVING. ONLY REMEDY WAS TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142565October 25, 2018
STEERING
WHEN STARTING THE CAR, BEFORE DRIVING, "STEERING ASSIST MALFUNCTION" COMES ON THE SCREEN AND THE STEERING WHEEL WILL NOT TURN. THIS HAPPENS A COUPLE OF TIMES A DAY AND I FEAR THIS WILL IMPAIR THE ABILITY TO TURN DURING DRIVING OR WHEN STARTING MY COMMUTE. I FOUND RESTARTING THE CAR A FEW TIMES ELIMINATED THIS ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142612October 25, 2018
ELECTRICAL SYSTEM
WHILE DRIVING, WOULD HEAR LOUD POPPING SOUND FROM SPEAKERS AND RADIO WOULD CUT OUT COMPLETELY. WOULD HAVE TO RESTART CAR TO GET RADIO TO WORK. POPPING SOUND IS SO SUDDEN AND SO LOUD IT LITERALLY SCARES ME WHILE I'M ON THE ROAD. THIS IS A POTENTIAL HAZARD AS I COULD EASILY CAUSE AN ACCIDENT FROM BEING STARTLED BY THE SOUND THESE SPEAKERS MAKE. SEVERAL OTHER FORD DRIVERS HAVE EXPRESSED HAVING THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142666October 25, 2018
STEERING
POWER STEERING FAULT HAS BEEN COMING ON AND OFF FOR SEVERAL MONTHS. AN ENGINE RESTART NORMALLY RESETS LIGHT. ON OCTOBER 23, 2018, THE POWER STEERING LIGHT CAME ON WHILE IN MOTION AND COMPLETELY DISABLE MY ABILITY TO CONTROL THE CAR. THE VEHICLE IS NOW PARK AND CANNOT BE DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141906October 22, 2018
POWER TRAIN
WHEN I AM STARTING MY CAR I GET A MESSAGE THAT SAYS STEERING ASSIST MALFUNCTION SERVICE REQUIRED AND I CAN NOT TURN MY STEERING WHEEL AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141956October 22, 2018
STEERING
POWER ASSIST STEERING FAULT COMES AND GOES, AS WELL AS STEERING. THIS IS EXTREMELY DANGEROUS, NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141574October 20, 2018
STEERING
UPON IGNITION A MESSAGE 'STEERING ASSIST FAULT SVC REQUIRED' SOMETIMES APPEARS AND THE STEERING WHEEL IS EXTREMELY DIFFICULT TO TURN. PROBLEM IS USUALLY REMEDIED BY TURNING OFF THE ENGINE AND RESTARTING BUT CAN SOMETIMES TAKE THREE TRIES. PROBLEM WAS INTERMITTENT BUT IS BECOMING MORE FREQUENT. SO FAR IT ONLY HAPPENS WHEN THE VEHICLE IS PARKED ON LEVEL GROUND AND SLIGHTLY INCLINED DRIVEWAYS. ONLINE RESEARCH SUGGESTS BAD PLACEMENT OF THE STEERING MODULE IS CAUSING INTERNAL ELECTRONICS TO OVERHEAT AND DEVELOP FAULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141602October 20, 2018
STEERING
STEERING ASSIST MALFUNCTION ON FORD FOCUS 2012 MODEL. THIS ERROR WOULD COME UP PERIODICALLY OVER THE LAST 6 MONTHS, BUT WOULD GO AWAY WHEN RESTARTING THE VEHICLE. NOW THE ERROR COMES ON EVERY TIME THE VEHICLE IS STARTED. THE POWER STEERING IS COMPLETELY OUT. DRIVEN ABOUT 2000 MILES SINCE ERROR FIRST NOTICED. MILEAGE NOW 116,895.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141415October 19, 2018
SERVICE BRAKES, STEERING
ON 3 OCCASIONS WHILE DRIVING DOWN A SIDE STREET WITH A SPEED LIMIT OF 35MPH, A POWER STEERING ASSIST FAULT NOTIFICATION APPEARED. ON ONE OCCASION IT PREVENTED MY BRAKE PEDAL FROM ENGAGING THE BRAKES. THE PARKING BRAKE STILL WORKED. THE VEHICLE HAS A 3RD PARTY WARRANTY THROUGH THE DEALER I BOUGHT IT FROM, WHEN TAKEN TO THEIR MECHANICS IT WAS STATED THAT THEY COULD FIND NO TRACE OR CAUSE OF THE ISSUE AND COULD NOT REPLICATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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