Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11182814February 27, 2019
STEERING
2012 FORD FOCUS HAS POWER STEERING ASSIST FAULT THAT WILL NOT CLEAR. AFTER ON-LINE RESEARCH DONE, HAVE SEEN THAT MANY OWNERS HAVE EXPERIENCED SAME SUE. BEYONC HAS 81000 MILES ON IT. VEHICLE EXHIBITS ISSUE IMMEDIATELY DURING STARTING AND CONTINUES THROUGHOUT DRIVING. USED TO BE ABLE TO RESET BY TURNING CAR OFF AND THEN ON, HOWEVER THAT NO LONGER WORKS. FORD HAS RECALLED OTHER VEHICLES FOR SAME ISSUE BUT NOT THE FOCUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182902February 27, 2019
STEERING
THE STEERING INTERMITTENTLY CUTS OUT MAKING IT NEARLY IMPOSSIBLE TO STEER. THE STEERING WENT OUT WHILE I WAS DRIVING AND I NEARLY HIT ANOTHER CAR. I WAS DRIVING ON A LOCAL CITY STREET WHEN THE ISSUE OCCURRED. THE ERROR STEERING ASSIST FAULT, SERVICE REQUIRED UPON LOSS OF STEERING CONTROL. UPON RESEARCH, I HAVE DETERMINED THAT FORD HAS RECALLED OTHER CARS WITHIN THE SAME MODEL YEAR FOR THE SAME ISSUE. I AM CONCERNED THAT IF THIS OCCURS AGAIN IT COULD RESULT IN AN ACCIDENT CAUSING DAMAGE TO PROPERTY AND INJURIES TO MYSELF AND OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182152February 23, 2019
UNKNOWN OR OTHER
HAD JUST TURNED ONTO OUR RURAL STREET, DOING APPROXIMATELY 10 MPH, WHEN I HEARD A LOUD POP/EXPLOSION. THE LEFT FRONT TIRE HAD BLOWN OUT. REMOVING THE TIRE, 1/3-1/2 OF THE SIDEWALL NEXT TO THE RIM HAD BLOWN OUT IN A LINE AROUND THE TIRE. THERE IS A RECALL ON THE DEXTERO TIRES, ON JUST THIS TYPE OF BLOW OUT, BUT NOT ON THIS SPECIFIC SIZE, WHICH IS A 195-65R15. RESEARCHING I HAVE FOUND OTHERS TO HAVE THE SAME PROBLEM. THESE SHOULD BE ON A RECALL AS WELL. I CAN ONLY IMAGINE THE TURNOUT OF THIS HAD IT HAPPENED DRIVING 75 MPH, AS WE DO EVERYDAY ON THE HIGHWAY. THESE TIRES ARE ON A 2012 FORD FOCUS. BECAUSE OF WHAT HAPPENED AND THEN SEEING THE RECALL WITH THE EXACT SAME PROBLEM WITH MANY OF THE DEXTERO TIRES, I FEEL IT IS IN OUR BEST INTEREST TO REPLACE ALL 4 TIRES. THIS SHOULD BE AT THEIR EXPENSE! WE DO HAVE PICTURES, AND CAN SEND THEM TO YOU IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182162February 23, 2019
STEERING
AFTER STARTING 2012 FORD FOCUS START TO PULL OUT OF PARKING SPOT AND STEERING WHEEL LOCKED UP, COULD NOT TURN RIGHT OR LEFT. PULLED FORWARD AND TURNED CAR OFF, WAS GOING TO CALL TOW BUT INSTEAD STARTED CAR AGAIN AND STEERING STARTED WORKING AGAIN. THERE NEEDS TO BE A RECALL ON THIS ISSUE, WHAT WOULD HAVE HAPPENED IF I WAS DRIVING AND TURNING THE CORNER IN FRONT OF THE LOCAL ELEMENTARY SCHOOL AND THE CAR HIT STUDENTS AND THE MEDIA FOUND OUT NHTSA NEW ABOUT THIS PROBLEM ALL OVER THE COUNTRY ALONG WITH FORD'S KNOWLEDGE OF THIS ISSUE, IT WOULD BE WORST THAN THE PINTO GAS TANK ISSUE. PLEASE CONSIDER ISSUING A RECALL ON THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182019February 22, 2019
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE VEHICLE STALLED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) REGARDING THE CANISTER PURGE VALVE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE RECALL WAS VALID AND TO HAVE THE DEALER REPAIR THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO FORD OF UNIONTOWN (1 SUPERIOR WAY, UNIONTOWN, PA 15401, (724) 425-5980) WHERE IT WAS TEST DRIVEN. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT WHEN THE PART BECAME AVAILABLE. AFTER WAITING THREE WEEKS, THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE DEALER STATED THAT THEY DID NOT NEED TO REPAIR THE VEHICLE. THE DEALER REMOVED THE VIN FROM THE RECALL. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182032February 22, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF AND LOST POWER ON OCCASION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY FORD (704-557-0596, LOCATED AT 5401 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212) WHERE THE RECALL REPAIR WAS PERFORMED. THE CONTACT STATED THAT THE CANISTER CONVERTER WAS NOT REPLACED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181568February 21, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
CAR HAS 60000 MILES AND HAS EXACT SAME ISSUES AS EVERYONE ELSE IS POSTING. SHUTTERING, SLOW STARTS, LOSS OF POWER ON HIGHWAYS! HOW IS THIS NOT ON A RECALL LIST BY NOW OR DO WE WAIT FOR FATALITIES? THESE CARS ARE UNSAFE FOR THE ROADS! I JUST HAD CLUTCH REPLACED AND I AM EVEN SCARED TO GET THE DANG CAR BACK AND DRIVE IT. RIDICULOUS SOMETHING ISNT BEING DONE BY FORD. WONT BE BUYING THEM ANYMORE UNLESS WE GET SOME HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181592February 21, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181275February 20, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TAKATA RECALL I'LL BE DRIVING AND MY CAR STALLED OFTEN AND HAS CUT OFF ON TWO OCCASION .THEN MY ENGINE LIGHT CAME ON.I WAS DRIVING HAPPEN TO BE AT A STOP SIGN AND THE AND CUT OFF AND ROLLED HAD TO RESTART.WHEN EVER I STOP THE CAR IT TAKE TIME BEFORE IT SPEEDS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181484February 20, 2019
FUEL/PROPULSION SYSTEM
FUEL TANK COLLAPSE, HAVE BEEN HAVING TROUBLE WITH CAR AT TIMES NOT STARTING AND EVEN STOP RUNNING WHILE DRIVING. FORD DEALER SAID THE TANK HAS COLLAPSED AND NEEDS NEW FUEL TANK , FUEL PUMP AND VALVE. DEALER CHARGED $119.00 TO TELL THE PROBLEM AND SAID IT WOULD COST 1,200.00 TO REPAIR, SO WHY ISN'T MY CAR INCLUDED IN THE RECALL? MY 19 YEAR OLD GRANDDAUGHTER, WHO DRIVES CAR FOR SCHOOL, HAS BEEN FORCED TO WALK OR FIND RIDE TO GET TO HER DESTINATION. I HOPE YOU CAN HELP ME, THIS CAR PROBLEM HAS BEEN GOING ON ABOUT A YEAR AND HALF, MONDAY WE FINALLY FOUND OUT THE REASON. WHAT CAN I DO TO MAKE FORD ACCOUNTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181130February 19, 2019
STEERING
TAKARA RECALL, WHILE DRIVING I HAD TO MAKE A TURN. WHEN TURNING, SUDDENLY THE STEERING WAS DIFFICULT TO TURN AND I WAS FORCED TO STOP THE CAR. I GOT THE MESSAGE "STEERING ASSIST MALFUNCTION". THIS WAS VERY SCARING BECAUSE I WAS IN TRAFFIC AND AN ACCIDENT COULD'VE HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181250February 19, 2019
STEERING
I STARTED MY CAR AND THE STEERING WOULDN'T WORK ANY MORE WITHOUT A HOLE LOT OF MUSCLE POWER. THE CAR WAS PARKED'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180660February 17, 2019
STEERING
POWER STEERING: SOMETIMES WHEN I START MY CAR AN ERROR MESSAGE WILL SAY "POWER STEERING FAILURE", AND THE POWER STEERING WILL NOT WORK. IF I TURN THE CAR OFF, AND THEN RESTART IT WITHIN A FEW MINUTES IT GOES AWAY. IT STARTED DOING THIS WITHIN A MONTH OF WHEN WE BOUGHT IT, AND BECAUSE THE ERROR ISN'T PRESENT WHEN WE TAKE IT TO THE DEALERSHIP THEY TELL ME THEY CAN'T DO ANYTHING. I HAVE COMPLAINED MULTIPLE TIMES TO THEM, AND THEY HAVE DONE NOTHING. IT HAS BEEN DOING THIS RANDOMLY FOR YEARS NOW, AND AFTER BRINGING IN MY CAR TO HAVE THE CLUTCH LOOKED AT AGAIN (I'VE HAD IT REPLACED 5 TIMES NOW) IT HAD THE POWER STEERING ERROR MESSAGE SHOW UP AND THE TECHS WERE ABLE TO SEE THAT THE CAR HAD NO POWER STEERING ALONG WITH THE MESSAGE. THEY TOLD ME I WOULD HAVE TO REPLACE THE STEERING WHEEL COLUMN, AND EVEN THOUGH IT HAS DONE THIS FROM THE START I WOULD HAVE TO PAY FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180665February 17, 2019
AIR BAGS
AIR BAG LIGHT: OUR CAR WAS PARKED, AND GOT HIT BY ANOTHER CAR. THIS DAMAGED THE FRAME, BUT THE AIR BAG LIGHT WENT OFF AND THE AIR BAGS DIDN'T ENGAGE. AFTER THE MECHANIC FIXED OUR CAR THE AIR BAG LIGHT WON'T GO OFF, AND THE DEALERSHIP HASN'T BEEN ABLE TO CLEAR IT OUT. WE HAVE ASKED MULTIPLE TIMES FOR THEM TO FIX IT, AND THEY SAY THEY DON'T KNOW WHAT'S WRONG. I DON'T KNOW IF MY AIR BAGS WILL WORK, AND THEY DON'T KNOW WHAT'S WRONG. I HAVE HAD THIS PROBLEM FOR 5 YEARS NOW, AND EVERY TIME I BRING MY CAR IN THE DEALERSHIP IGNORES THE AIR BAG LIGHT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11180549February 16, 2019
STEERING
MY POWER STEERING LOCKED UP WHILE I WAS LEAVING MY HOUSE. MY CAR HAS ONLY 90K MILES AND THERE HAS BEEN TONS OF RECALLS IN GENERAL FOR THIS CAR ALREADY. THIS IS A SERIOUS PROBLEM AND RISK AND I BELIEVE THAT I'M NOT THE ONLY PERSON TO HAVE COME ACROSS THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180221February 15, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS STOPPED IN TRAFFIC AT A RED LIGHT, IT SUDDENLY SHUT OFF ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO JIM ONEAL FORD (516 S. INDIANA AVE, SELLERSBURG, IN) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK VALVE WAS FAULTY. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM) AND THE FUEL TANK VALVE WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180266February 15, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD LINCOLN UNION CITY AT (770) 686-7733 (LOCATED AT 4355 JONESBORO RD A, UNION CITY, GA 30291) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180409February 15, 2019
STEERING
WHILE DRIVING ON CITY STREET GOING HOME AN ERROR MESSAGE DISPLAYED 'STEERING ASSIST FAULT - SERVICE REQUIRED'. THE CAR BECAME VERY DIFFICULT TO STEER. WILL BE SCHEDULING WITH MEL HAMBELTON FORD TO INVESTIGATE THE CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180426February 15, 2019
POWER TRAIN, STEERING
THE AUTOMATIC TRANSMITION OF MY 2012 FORD FOCUS WITH 100K MILES HAD HESITATION AND THE ENGINE SUDDENLY SHUT OFF WHEN DRIVING DUE TO THE TRANSMITION FAIL (IT HAPPEN TOO OFTEN DRIVIND IN THE CITY), AFTER I PAID $ 2,200 TO THE DEALERSHIP TO GET IT FIXED ( THEY CHANGED CLUTCHS AND COMPUTER MODULE). THE STEERING WHEELS STARTED TO FAIL, IT SUDDENLY GETS TOO HARD TO TURN, THEN IT GETS NORMAL AND THEN FAILS AGAIN. JUST WHEN I WAS TURNING ON A CORNER THE STEERING WHEEL GOT HARD TO TURN AND THE CAR WAS GOING OUT OF THE ROAD (STRAIGHT). LUCKILY I WAS ABLE TO HOLD THE STEERING WHEEL TOO HARD TO CONTROL IT. FORD WANT TO CHARGE $2,400 TO FIX THE PROBLEM (RACK AND PINION REPLACEMENT) . I THINK THERE SHOULD BE RECALLS FOR THOSE DANGEROUS ISSUES. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180107February 14, 2019
ENGINE
I HAVE BEEN COMPLAINING OF AND DEALING WITH A ENGINE/TRANSMISSION ISSUE SINCE PURCHASING THIS VEHICLE. I WAS TOLD SEVERAL TIMES BY MY DEALERSHIP THAT IT IS JUST THE TYPE OF GAS SIPPING ENGINE THE CAR HAS AND IT IS NORMAL. I AM 50 YEARS OLD AND NEVER HAD A CAR THAT RESPONDED AS POORLY THIS ONE HAS BUT ALSO NEVER HAD A CAR WITH SPECIAL TYPE OF ENGINE. IT HAS STALLED WHILE ENTERING AN INTERSECTION A COUPLE OF TIMES, LACKS PICK UP SOMETIMES OR JOLTS (LIKE TRANSMISSION ISSUES) WHEN GOING FROM STOPPED POSITION. IT WILL SOMETIMES JOLTS GOING UP HILLS WHILE CAR IS SWITCHING GEARS AS WELL AT A NORMAL BACK ROAD SPEED. AN ENGINE RECALL WAS PUT OUT SEVERAL MONTHS AGO WITH NO REMEDY YET. NOW THE ENGINE LIGHT IS COMING ON SOMETIMES (AFTER JUST HAVING THE CAR SERVICED AND GONE THROUGH FOR FLUIDS, ETC). MY CAR HAS 50K MILES ON IT ONLY AND IS BEING DRIVEN BY MY SON NOW. I AM WORRIED ABOUT THE SAFETY BUT DON'T WANT TO SELL IT WITH OPEN RECALLS AND THE LEMON LAWS HERE IN MA. I FEEL LIKE I AM STUCK WITH A LEMON MYSELF. I WANT TO KNOW WHAT TIMEFRAME THEY WILL BE GIVEN TO COME UP WITH A FIX BEFORE SOMEONE IS KILLED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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