Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11206242May 8, 2019
ELECTRICAL SYSTEM
NOW WHEN I START MY CAR, THE MUSIC MAY PLAY FOR A COUPLE SECONDS AND THEN THE LOUD POPPING TAKES OVER. WHETHER THE VOLUME IS ON "1" OR "10" THE NOISE IS JUST AS LOUD AND STARTLING. I WOULD SIMPLY TURN OFF THE POWER TO THE STEREO, BUT THIS DID NOT SEEM TO ALLEVIATE ANYTHING. ALTHOUGH NOT AS CONSISTENT, THE NOISE SEEMS TO INTERMITTENTLY COME EVEN IF THE CAR IS TURNED OFF AND THE KEY NOT IN THE IGNITION. AS STATED, THIS NOISE IS VERY LOUD AND STARTLING. IT STARTLED ME ENOUGH THAT I ACCIDENTALLY JERKED THE WHEEL OUT OF REFLEX WHILE DRIVING DOWN THE HIGHWAY YESTERDAY. MUSIC IS A LUXURY, BUT HAVING THE CRAP SCARED OUT OF YOU BY YOUR OWN CAR WHILE DRIVING IS A GIANT SAFETY ISSUE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206354May 8, 2019
ENGINE
I RECEIVED AN EMAIL IN OCTOBER 2018 AND THEN A LETTER IN DECEMBER 2018 FOR A RECALL ON MY VEHICLE. AND WAS TOLD WHEN THE PARTS WERE AVAILABLE I WOULD BE NOTIFIED.NOW HERE WE ARE 7 MONTHS LATER AND I HAVE HEARD NOTHING IS THERE ANYTHING I CAN DO ABOUT THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206157May 8, 2019
POWER TRAIN, STEERING
ELECTRONIC POWER STEERING FAILED AT LESS THAN 50,000 MILES. COULD NOT STEER CAR. ELECTRONIC CONTROL IS LOCATED BY EXHAUST MANIFOLD, WHICH HEAT CAUSED UNIT TO FAIL. THIS IS A COMMON PROBLEM AND FORD HAS RECALLED THE STEERING UNIT ON OTHER MODEL, BUT NOT ON FOCUS. COST $2160 TO REPAIR. TRANSMISSION SHUTTERS AT LOW SPEEDS MAKING IT DIFFICULT TO CONTROL. HAD IT INTO FORD SEVERAL TIMES TO DIAGNOSE AND THEY STATE IT IS WITHIN PARAMETERS OF THIS DUAL CLUTCH TYPE TRANSMISSION. FORD HAD EXTENDED WARRANTY FOR TRANSMISSION BUT REFUSED TO REPLACE MINE UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206064May 7, 2019
STEERING
STEERING BEINGS TO LOCK INTERMITTENTLY DURING DRIVING, STEERING WHEEL LOCKS DURING DRIVING, STEERING WHEEL THEN BECOMES VERY HARD TO TURN UPON START UP. I WAS DRIVING ON THE FREEWAY NEARING A CURVE TO EXIT WHEN ISSUE HAPPENED. THIS CAR CANNOT BE OPERATED WITHOUT POWER STEERING FOR SOMEONE WHO IS ELDERY, SICK, EVEN A NORMAL PERSON. THE WHEEL JUST WONT BUDGE. I AM TRYING TO SECURE FUNDS TO PAY OUT OF POCKET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205802May 6, 2019
AIR BAGS, STEERING
TL* THE CONTACT OWNED A 2012 FORD FOCUS. WHILE DRIVING 25 MPH, THE POWER STEERING FAILED AND THE CONTACT'S DAUGHTER LOST CONTROL OF THE VEHICLE. THE VEHICLE CRASHED INTO A POLE AND THE VEHICLE FLIPPED OVER MULTIPLE TIMES. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S DAUGHTER SUSTAINED NECK PAINS THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11205818May 6, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH, THE POWER STEERING FAILED AND THE CONTACT'S DAUGHTER LOST CONTROL OF THE VEHICLE. THE VEHICLE DROVE INTO AN EMBANKMENT, CRASHED INTO A LIGHT POLE, AND FLIPPED OVER MULTIPLE TIMES. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S DAUGHTER SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. POLICE REPORT NUMBER: 85507869 WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS21646310. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11205519May 3, 2019
STEERING
STEERING ASSIST MALFUNCTION ON CONSOLE DISPLAY UPON START OF VEHICLE. STEERING IS ALMOST IMPOSSIBLE AND VEHICLE POSES A SERIOUS HAZARD IF THIS HAPPENS WHILE I'M DRIVING. RECALL IS ISSUED FOR SIMILAR PROBLEM ON OTHER MODELS, YET NO RECALL IS ISSUED FOR THE SAME PROBLEM ON THE FOCUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205196May 2, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 70 MPH, THE FUEL WARNING INDICATOR ILLUMINATED AND THE VEHICLE SEIZED. THE CONTACT HAD TO GO TO A FUEL STATION TO PLACE FUEL IN THE VEHICLE IN ORDER FOR IT TO START. THE CONTACT TOOK THE VEHICLE TO PENNYRILE FORD (5505 FORT CAMPBELL BLVD, HOPKINSVILLE, KY 42240, (270) 886-8131) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205279May 2, 2019
ENGINE, POWER TRAIN
VEHICLE SHUDDERS WHEN TAKING OFF BUT ONCE INITIAL TAKE OFF IS COMPLETE THERE IS NO SHUDDER ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205392May 2, 2019
ELECTRICAL SYSTEM
HORN ON MY CAR AND THE ALARM SYSTEM DOESN'T WORK, THIS IS ONGOING PROBLEM WITH THE HORN ON MY 2012 FOCUS. FORD REFUSED TO REPAIR OR ACKNOWLEDGE THIS SAFETY PROBLEM WITH MY CAR. REPORTED THE ELECTRICAL PROBLEMS TO FORD IN 2013-2019. THIS CAR HAS MULTIPLE PROBLEMS, TRANSMISSION REPAIRED ATLEAST 4 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205128May 1, 2019
POWER TRAIN
SOME TIME AGO I NOTICED MY CAR REVVING BUT NOT ACCELERATING. I TOOK THE CAR TO THE FORD REPAIR CENTER AND THEY TOLD ME THE PROBLEM WAS AN EVAP VALVE AND A FEW OTHER COMPONENTS WHICH NEEDED TO BE REPAIRED TOTALLING OVER $2000 IN OUT OF POCKET REPAIRS. SHORTLY THEREAFTER THE EVAP VALVE GETS RECALLED, I HAD TO TAKE IT TO FORD AGAIN TO RE REPLACE THE PARTS THEY REPLACED EARLIER IN THE YEAR. NOW I'M DRIVING THE CAR AGAIN, AND CONTINUE TO EXPERIENCE THE SAME PROBLEM. I TAKE THE CAR IN FOR BREAKS, SHOCKS AND STRUTS. THE MECHANIC ASKS ME IF MY CAR FEELS SLUGGISH AND IF I AM HAVING A PROBLEM STARTING THE CAR, TO WHICH I RESPONDED YES AND HE PROCEEDS TO TELL ME I NEED TO REPLACE MY BATTERY SO I DO, THINKING THAT MAY BE THE PROBLEM WHY THE CAR IS STALLING. AGAIN, NOT THE FIX I WAS LOOKING FOR. A FEW WEEKS LATER, I'M DRIVING DOWN THE ROAD HEADING TO WORK, MY CAR STALLS, YET AGAIN, BUT THIS TIME IT STARTS SLOWING DOWN. I'M ACCELERATING ATTEMPTING FOR IT TO GO AND IT JUST STOPS IN THE MIDDLE OF THE ROAD. I TRIED TURNING IT BACK ON AND NOTHING. A FEW MORE ATTEMPTS LATER AND FINALLY STARTS. I GET TO WHERE I NEED TO GO, PARK THE CAR. UPON RETURNING THE CAR WOULD NOT START. HAD IT TOWED TO A MECHANIC WHO INFORMED THE THE ISSUE IS THE TRANSMISSION. THE CAR HAS NOW BEEN PARKED FOR 4 MONTHS. ENGINE LIGHT NEVER CAME ON AND THERE WAS ABSOLUTELY NO INDICATION ON THE DASHBOARD THAT THERE WAS A PROBLEM. AND THE ISSUE NEVER CAME UP A MONTH EARLIER WHEN FORD REPAIRED THE FUEL EVAP PROBLEM. AT THIS POINT I'M AT MY WIT'S END AND DON'T KNOW IF IT'S EVEN WORTH REPAIRING. AFTER READING THROUGH SOME OTHER COMPLAINTS IS SEEMS THE PROBLEM PERSISTS EVEN AFTER THE ATTEMPTED FIX. WHO HAS MONEY TO KEEP DUMPING INTO A CAR AND NOT KNOW IF FORD WILL EVER RECALL THE TRANSMISSION WHICH THEY REALLY SHOULD DO. THIS CAR HAS BEEN A PROBLEM SINCE IT WAS DRIVEN OFF THE LOT NEW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204657April 30, 2019
ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL: TRANSMISSION MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203837April 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TAKATA RECALL AFTER I WENT TO A GAS STATION AND FILL MY TANK UP WITH GAS DRIVE ABOUT 2 MILES THE CAR START TO STALL IN THE MIDDLE OF THE STREET WITH ME ALMOST CAUSE ME TO BE IN AND ACCIDENT LUCKILY I PULL TO THE SIDE TO AVOID THAT THEN THE CHECK ENGINE LIGHT CAME ON SUGGESTING I CHECK FUEL COMPONET AND SERVICE ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203423April 24, 2019
FUEL SYSTEM, GASOLINE, STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STUART POWELL FORD LINCOLN MAZDA (225 S DANVILLE BYPASS, DANVILLE, KY 40422, (859) 236-8917) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE ALSO EXPERIENCED STEERING FAILURES SEVERAL TIMES. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203417April 24, 2019
ENGINE
VEHICLE WAS ON A CITY STREET GOING ~ 40MPH, AND ENGINE CUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203108April 23, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AN ABNORMAL FUEL ODOR WAS COMING FROM THE VENTS AND THE VEHICLE REEKED OF FUEL. THE ODOR WAS SO STRONG THAT IT WAS A DISTRACTION TO THE CONTACT AND HER FAMILY'S HEALTH. THE VEHICLE WAS TAKEN TO JOE HALL LINCOLN FORD (1617 21ST STREET, LEWISTON, ID 83501, (888) 706-3381) WHERE THE MECHANICS REPAIRED A DOOR LATCH, BUT DID NOT REPAIR THE FUEL TANK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,637.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203116April 23, 2019
UNKNOWN OR OTHER
THE VEHICLE HAS HAD REPEATED ISSUES OVER THE PAST 7 YEARS OF OWNERSHIP. THE VEHICLE HAS SHUDDERED UPON ACCELERATION FOR MANY YEARS. A TRANSMISSION RECALL SUPPOSEDLY FIXED THE PROBLEM, HOWEVER, THE VEHICLE HAS CONTINUED TO SHUDDER AND ALSO STRUGGLED GOING UPHILL. I TOOK THE VEHICLE INTO THE LOCAL FORD DEALERSHIP, AS IT WAS BECOMING DIFFICULT TO DRIVE SAFELY. THE VEHICLE WOULD NOT ACCELERATE WHEN GOING UP EVEN A MODERATE INCLINE AND WOULD BEGIN TO SHUDDER AND "REV UP". I WAS TRAVELING ON THE HIGHWAY UP AN INCLINE WHEN THE VEHICLE STRUGGLED TO ACCELERATE, BEGAN SHUDDERING, AND THE ENGINE BECAME LOUD. I HAD TO MOVE OVER INTO THE FAR RIGHT LANE AND SLOWLY MAKE MY WAY UP THE INCLINE TRAVELING WELL BELOW THE POSTED SPEED LIMIT. THE FORD DEALERSHIP DETERMINED THAT IT WAS THE CLUTCH THAT NEEDED REPLACED. WHEN I QUESTIONED IF THIS WAS RELATED TO ALL OF THE OTHER SHUDDERING PROBLEMS AND TRANSMISSION PROBLEMS I HAVE HAD OVER THE YEARS, I WAS TOLD THAT THIS WAS NOT ASSOCIATED WITH THAT AND TOLD THAT I WOULD BE RESPONSIBLE FOR PAYING THE FULL AMOUNT OF THE REPAIRS. A SECONDARY AUTO SHOP SUGGESTED THAT I REACH OUT TO THE FORD DEALERSHIP, AS THEY BELIEVED THAT THE NEED FOR THE CLUTCH REPLACEMENT AND PROBLEMS COULD EASILY BE RELATED TO PREVIOUS TRANSMISSION ISSUES. THE FORD CORPORATION WAS CONTACTED AND REFUSED TO DO ANYTHING ABOUT THE SITUATION, OTHER THAN DOCUMENTING THE INCIDENT IN MY FILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203248April 23, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE INTERMITTENTLY LOSES ALL PROPULSION, BOTH WHILE IN MOTION OR AFTER ACCELERATING FROM A STOP. I'VE HAD IT HAPPEN BOTH DURING CITY COMMUTES AND DURING A TURN. THROUGHOUT THESE EPISODES, THE GEAR INDICATOR ON THE DASHBOARD GOES FROM HIGHLIGHTING THE CURRENT DRIVE ("D") GEAR, OR IN SOME CASES THE REVERSE ("R") GEAR OR PARKING MODE ("P"), TO NOTHING AT ALL. WHEN THE GAS PEDAL IS PUSHED WHILE THIS IS HAPPENING, THE ENGINE WILL REV, BUT VEHICLE WILL NOT MOVE. USER WON'T EVEN HAVE A CHANCE TO PULL OVER SINCE IT WILL STOP DEAD. EPISODES ARE USUALLY BRIEF, AVERAGING A COUPLE MINUTES, HOWEVER WHEN THIS DOES HAPPEN IT CAN CAUSE AN ACCIDENT DUE TO A SUDDEN DECREASE OF SPEED. AS FOR WHAT SPECIFIC SYSTEM IS AT FAULT, I'M UNCERTAIN SPECIFICALLY, THOUGH BELIEVE EITHER THE POWER TRAIN OR MAIN COMPUTER (ESP. DEALING WITH GEAR SHIFTING) IS MALFUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202915April 22, 2019
STEERING
OWNER OF A 2012 FORD FOCUS 4D SE, EXPERIENCED THE LOSS OF POWER STEERING "POWER STEERING ASSIST". IT HAS HAPPENED TO ME TWICE WITHIN MINUTES OF EACH OTHER. GOING DOWN A CITY STREET AND LOST CONTROL IT WAS EXTREMELY DIFFICULT TO TURN TO GET OFF THE STREET TO SAFETY. IN THE PROCESS OF TURNING I CAME CLOSE TO HITTING A CAR. TURNED THE CAR ON AND OFF, FIGURED WORKS FOR ELECTRONIC DEVICES, THE "POWER STEERING ASSIST" WAS REMOVED THEN 10 MINUTES LATER THE "POWER STEERING ASSIST" ENGAGED AGAIN THIS TIME TURNING OFF THE FREEWAY. VERY SCARY EXPERIENCE. AFTER READING THE COST TO CORRECT THE ISSUE I WILL BE OUT $2000.00. IS FORD PUTTING LIVES IN DANGER TO CREATE ANOTHER REVENUE STREAM?? I CAN NOT BELIEVE THAT THESE VEHICLES HAVE NOT BEEN RECALLED FOR THIS ISSUE!!!! 57K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197310April 19, 2019
POWER TRAIN
'TAKATA RECALL' MY AUNT BOUGHT THE CAR IN NOVEMBER OF 2012, SOLD IT TO ME IN MARCH THE CAR SHUTTERS , VIBRATES AND LOSES POWER AFTER TAKING OFF FROM A COMPETE STOP, SHE'S HAD THE CAR SERVICED THE LAST 4 YEARS AND HAS TOLD THEM ABOUT IT AND THEY NEVER DOCUMENTED IT, THEY DRIVE THE CARS AFTER THEY FIX THEM, THEY CAN FILL WHAT IT DOES. CAR IS UNSAFE TO DRIVE LIKE THAT IT STRUGGLES TO ACCELERATE FROM TAKE OFF. TOOK IT TO FORD AND THEY SAID I MISSED THE EXTENDED WARRANTY BY 4 MONTHS, DOES SOMEONE HAVE TO DIE BEFORE THEY MAKE THIS PROBLEM A RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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