Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11607368August 8, 2024
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and stalled. The check engine warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the transmission clutch bearing needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown class action lawsuit. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606837August 6, 2024
ELECTRICAL SYSTEM
BCM failure due to corrosion. Windscreen wash pump faulty. Fluid leaks into electrical components, travels through wiring, and into the BCM (body control module)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605111July 29, 2024
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated that the vehicle was serviced under the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline), and after picking up the vehicle, the vehicle shifted into park and inadvertently stalled, almost causing a rear-end collision. The contact also stated that the navigation system and the lights were not working as needed. The vehicle was taken back to the local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604952July 28, 2024
POWER TRAIN
The vehicle shudders Jerks and feels like it shifts hard I’ve been doing my research I just bought a car with a defective transmission year 2012-2018 I would like it repaired it’s not fair that I’ve spent all my money on this car and it’s a lemon by ford
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603838July 22, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ford Focus. The contact stated that after refueling the vehicle and attempting to start the vehicle, the vehicle failed to immediately start. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The VIN was included, but the vehicle had already been repaired. The failure mileage was 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601600July 12, 2024
POWER TRAIN, UNKNOWN OR OTHER
There’s a recall for my transmission but my clutch which is also the cause of my transmission failing and overheating and also stopping in its own in the middle of traffic is a major safety issue that Ford says they don’t have a program for and stated that they can’t fix my transmission due to in the recall it doesn’t mention clutch being repaired. I have the paperwork stating that I need my transmission rebuilt but Ford couldn’t do it due to the clutch not being in the recall but of course I was out of $200 just to get a diagnosis and risk the chance of driving to the Ford company and back home to get my car diagnosed which my car stopped on me once going to the Ford dealership and had to pull to the side due to transmission overheating safety popping up on my dash and saying wait 5 minutes. Today 7/12/24 after picking my car up from Ford I had to manually reset my transmission in order to drive back home which is what I’ve been previously doing every since having this problem my car dash alerted me that my transmission was overheating within driving it for only 2 minutes and just automatically shut down on me in the middle of the intersection. There’s no way for me to put my hazard lights on due to car shutting I had to hurry up and jump out of my car to direct traffic to go around me. Had to wait at least 10 minutes then reset my transmission and tried driving back home but again my car shut off without warning me this time. I feel like Ford isn’t any help when it comes to an issue like this cause this really is a safety issue what if the car behind he wasn’t paying any attention and crashed my rear end even though they’ll be at fault. What if this situation would’ve happened on the highway when traffic is really busy going 70 miles per hour? This is something that needs to be added in the Ford recall program as well with the transmission. Now I’m stuck w/out a car with no job due to not having a reliable person to take me to and from work while my car won’t run
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599984July 8, 2024
SEAT BELTS
Driver seatbelt is stuck and doesn't budge. I think I saw an old recall regarding this possibly... Since I've owned the car it hasn't came u jammed not at all a single time.not even moved an inch. I sprayed WD-40 down to it and nothing...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599985July 8, 2024
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
1) each and every time I pop it fuel into my car, even if I'm just topping it off, when I start it it like starts to bog down like it's clogged or something, then just like that clears up. 2) while car is off, and no keys in ignition at all, my cars dashboard makes this almost clicking sound and I notice the fuel tank and gauge both shot b up to the top then drop back downs, it's strange, 3) sometimes when accelerating from hear the car almost stalks... That's v the only way I'd be by able to describe it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599857July 7, 2024
FUEL/PROPULSION SYSTEM, ENGINE
Car will stall and then completely shut down. And takes awhile to restart. This last time I was on the highway and cars were going so fast. Almost had a panic attack!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598346July 2, 2024
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated the while driving at various speeds, the vehicle lost motive power and stalled. Additionally, while attempting to drive uphill, the vehicle rolled backwards. During the failure, the message "Transmission Overheated" was displayed. The vehicle was taken to the local mechanic who diagnosed that the clutch was faulty. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 199,152.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597028June 26, 2024
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission hesitated and then jerked into the intended gear. In addition, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed clutch failure. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596586June 25, 2024
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted but the vehicle was unable to be shifted into gear. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the clutch. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 124,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594231June 13, 2024
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Vehicle won’t start on multiple occasions. Vehicle struggles to turn on and lag to turn off. Vehicle struggles to change gears to speed up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593962June 12, 2024
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the "Transmission Overheating," message was displayed, after which the vehicle inadvertently lost motive. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the clutch packs. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593347June 10, 2024
STEERING
I was traveling on a Highway on my way home and as I was turning in a curve at around 40 mph all of a sudden a message came up on my dash that steering assist fault which I didn’t know at the time I was to busy trying not to wreck my steering wheel locked In place coming out of the curve which put me in to the other lane of travel and eventually into a ditch and and thank god not into another vehicle, if there is not some kind of safety recall or major issue that should be a recall the governor or someone should address this immediately I was lucky I did not die. 1. So the system that failed is steering assist fault & yes it is available for inspection. 2 my safety and anyone else that was traveling in oncoming lanes life was in serious risk. 3 the problem is still there can’t get the steering to move to take it anywhere safely. 4 No it has not been inspected by anyone other than my brother to tow it home for me. 5 There was no warning lamps or malfunctions or symptoms at all until the incident happened the steering locked up I heard a tone and when I finally came to a stop these words where on the center dash display. Steering Assist Fault Service required.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11588577May 13, 2024
FUEL/PROPULSION SYSTEM
For almost 5 years everytime I fill my gas tank the fumes leak from my car. About 2 days ago the tank started leaking gas from a huge crack in the tank. I told the Ford service center about this issue and they said that my individual car wasn't under the recall (for this exact issue) so they can only look at it and see what they can do. I know of a few other Focus models (a little newer than my 2012) who have also experienced this issue as well whose cars was not under the recall. Just in the 10 minute and less than 15 mile drive from my house to the service center I saw my fuel gauge go from 275 miles to 223, not to mention about 4 days ago I went to fuel up and when I got home my tank was at 330 miles and I haven't left my house since I fueled up (except going to the service center). I called the Ford Customer Center and ws told to fill out this form and to see about a recall approval for my car for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587712May 8, 2024
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that when the vehicle was started and the gear shifter was in reverse, the vehicle would not reverse(R). In addition, the check engine warning light had been illuminated before and remained illuminated after the transmission replacement in June 2023. The contact stated that the transmission had been replaced by the previous owner also. The vehicle was towed to the dealer where it was diagnosed with a failed transmission clutch and actuator and the transmission clutch and actuator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587539May 7, 2024
STRUCTURE:BODY
The trunk lid is rusting/deteriorating along the rim that meets the back bumper. I just dropped it off my red Ford Focus to Scott's Auto Fixit in Webster, NY for repair. I couldn't afford the new truck lid that the dealership service department offered at the Ford Dealership in Webster. The trunk lid was inspected by my auto insurance representative in 2019 (I have photos from 2019 and today {2024}). The lid is deteriorating with pieces of the lid falling into the trunk. I'm concerned of the possible risk of the trunk deteriorating to the point that other safety components would be affected - light, latch, lock (security). I've also notice that several Ford Focus automobiles are experiencing the same issue; the trunk lids are visibly rusting/deteriorating. The rust has discolored the paint on the rear bumper; that also needs to be addressed. frustrated!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583604April 17, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2012 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle was unable to properly shift gear. Additionally, the transmission began to lose motive power. The message that the transmission was overheating was displayed. The vehicle was able to restart after 30 minutes. The vehicle was taken to a dealer where it was diagnosed as a failure with the transmission control module and needed to be replaced. The vehicle was repaired but the dealer stated that the shift module also needed to be replaced. The manufacturer was notified of the failure and a case was opened. The failure mileage was 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581162April 4, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
My 2012 Ford SE stalls out between First, second and third gear whenever I am accelerating to 40mph. The Transmission error continues to pop up after driving for a long period of time. Whenever driving 50 mph to 70 mph as soon as I release the gas pedal, the car goes into neutral stall out & whenever I press down on the gas pedal nothing happens and I have to pull over & Turn the car off and turn it back on to reset the transmission computer. If I don’t do that and I press the gas pedal again, the car would jerk and I have to pull over immediately and the car off. I cannot press full on the gas pedal because the car would not accelerate at full speed. Whenever I put gas in the car, it won’t start right away. It would jerk and choke just to start up. It takes me a couple attempts to start the car after putting gas in order for it to start and go. Whenever I’m finished driving and turn the car off, it makes it clicking noise in the engine area for about 2 to 5 minutes and it won’t stop and it only happens when you open the front doors or when the car is completely turned the car off. Whenever I put a full tank of gas or a half tank , the car would not dry properly install out on the highway or street I can’t drive at normal speed because I don’t know when the car is gonna stall out before it hits 1,2 or 3rd gear, which makes it very dangerous to drive on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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