Ford Focus Complaints (2003)

977 consumer complaints on file.

#10092769September 20, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE DRIVING AND UPON STOPPING THE VEHICLE CONSUMER WAS UNABLE TO GET THE KEY OUT OF THE IGNITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091242September 18, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
1. SEVERAL TIMES WITHIN THE PAST 3 OR 4 DAYS, THE KEY IN THE IGNITION WOULD NOT TURN. AFTER TAKING THE KEY OUT AND TRY AGAIN A COUPLE TIME, IT WOULD TURN. HOWEVER, TODAY AS I PUT MY KEY IN, IT DID NOT TURN; TRIED FIXING IT AND TURNING IT FOR SEVERAL HOURS. NO LUCK. MUST CALL MECHANIC OR LOCKSMITH. CAR NOT FUNCTIONAL AT THIS POINT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091957September 13, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
WHILE DRIVINGAND UPON TURNING THE AIR CONDITIONER ON RIGHT REAR WINDOW SHATTERED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083925September 13, 2004
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
CONSUMER CAN SHIFT GEARS WITHOUT PUSHING THE SHIFT RELEASE BUTTON. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK ON SEVERAL OCCASIONS, THE CONSUMER ACCIDENTALLY SHIFTED INTO NEUTRAL WHEN DRIVING AND AT HIGHWAY SPEEDS. ON ANOTHER OCCASION WHEN THE VEHICLE WAS SHIFTED FROM NEUTRAL TO DRIVE WITHOUT KNOWLEDGE OF HAVING DONE SO UNTIL THE VEHICLE SUDDENLY LUNGED FORWARD. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090662September 8, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH BECOMES LOCKED AND WILL NOT TURN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090594September 7, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2003 FORD FOCUS BRAKES ARE WEARING UNEVEN, RUBBING, AND SQUEEKING. THE FRONT ROTORS HAVE GROVES BEYOND ALLOWABLE LIMITS WHILE 40% OF PADS REMAIN. LOOKS AS IF THE FRONT PADS ARE EATING THE ROTORS. WHEN TAKEN TO FORD THEY SAY ITS NORMAL WEAR, WHAT A LIE.. THIS COULD CAUSE A TERRIBLE ACCIDENT, IM SURPRISED FORD HASNT LEARNED THEIR LESSON FROM PAST EXPERIENCE. SINCE FOR HAS REFUSED TO TAKE ACTION ON THEIR FAULTY BRAKES, THERE ARE A LOT OF FOLKS THAT REALLY WISH YOU GUYS WOULD STEP FORWARD AND MAKE THEM BEFORE PEOPLE GET KILLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088917August 31, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, AIR:DISC:ROTOR
EVERY SINCE I BOUGHT THE CAR THE BRAKES HAVE SQUEAKED. WHEN I TOOK IT IN FOR THE FIRST SERVICE, I INFORMED THE MECHANIC OF MY CONCERN ABOUT THE SQUEAKING BRAKES AND THE OVERWHELMING AMOUNTOF BRAKE DUST ON MY WHEELS AND RIMS. AFTER THAT CHECK UP I WAS TOLD MY BRAKES WERE FINE AND I PLEADED WITH THE MECHANIC TO BE SURE AND AGAIN AND AGAIN HE TOLD ME EVERYTHING WAS FINE. THIS PAST SATURDAY, AUGUST 28 2004, JUST OVER 16,000 MILES, I TOOK MY CAR IN FOR SERVICE AND AGAIN COMPLAINED OF THE BRAKE DUST AND SQEAKING SOUND AND NOW GRINDING SOUND I HERE. I HAVE BEEN INFORMED THAT I NEED NEW FRONT BRAKES METAL TO METAL PADS AND THE FRONT ROTORS MUST BE REPLACED!!!! THIS IS CRAZINESS AND I AM OUTRAGED!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089871August 27, 2004
STRUCTURE
ON ANY RAINY DAYS THE FLOOR ON THE FRONT PASSENGER'S SIDE LEAKS WATER. DEALERSIP WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089291August 19, 2004
VEHICLE SPEED CONTROL
THE CONSUMER THAT THE VEHICLE HAS 12,000 MILES AND THE VEHICLE WILL ACCELERATE ON ITS OWN. IT WILL REACH AS HIGH AS 7,000 RPMS WITHOUT EFFORT. THE CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER AND NEITHER WERE WILLING TO ASSIST. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089329August 19, 2004
SERVICE BRAKES, HYDRAULIC
WHILE APPLYING THE BRAKES, THE PEDAL WENT TO THE FLOOR. THE DRIVER HEARD A LOUD SQUEAKING NOISE COMING FROM THE FRONT. THE MECHANIC INFORMED THE CONSUMER THAT THE BRAKE PADS AND ROTOR NEEDED TO BE REPLACED. THE CONSUMER TOLD THE MECHANIC THAT THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND THE PROBLEM STILL HAS NOT BEEN RESOLVED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086864August 14, 2004
ELECTRICAL SYSTEM:IGNITION
2003 FORD FOCUS IGNITION CEASED TO FUNCTION. EHICLE NEEDED TO BE TOWED AND SERVICED BY FORD. ESEARCH ON INTERNET INDICATES THIS IS AN EXTREMELY WIDESPREAD PROBLEM AMONG FORD FOCUS OWNERS, WITH MANY OWNERS NEEDING TO REPAIR OR REPLACE THE IGNITION SEVERAL TIMES OVER THE COURSE OF A FEW YEARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086417August 8, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
2003 FORD FOCUS - FRONT BRAKES CAUSED OVERHEATING OF ROTORS AND SEVERE WEAR OF PADS - AT 20,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10084006August 2, 2004
AIR BAGS:SIDE/WINDOW
WHILE DRIVING AT 65 MPH CONSUMER HEARD A LOUD BANG AFTER A TRACTOR TRAILER PASSED ON THE LEFT SIDE. VEHICLE BEGAN TO FILL WITH SMOKE, AND THE CONSUMER FELT A SHARP PAIN IN THE SHOULDER. DRIVER'S SIDE AIR BAG DEPLOYED. CONSUMER CLAIMED THAT THE VEHICLE NEVER MADE CONTACT WITH THE TRACTOR TRAILER. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10083430July 21, 2004
AIR BAGS:FRONTAL, POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE WAS PARKED AND NOT RUNNING. THEN, THE VEHICLE JUMPED OUT OF GEAR WITHOUT WARNING AND COLLIDED INTO A BUILDING. BOTH FRONT AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE PROBLEM COULD NOT BE DUPLICATED. PLEASE FILL IN ADDITIONAL INFORMATION. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10082095July 15, 2004
ENGINE AND ENGINE COOLING, SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING AT 60 MPH THE CONSUMER HEARD A LOUD GRINDING SOUND COMING FROM BENEATH THE VEHICLE. THE DEALER EXAMINED THE VEHICLE AND REPLACED THE WHEEL BRACKET AND BEARING ON THE RIGHT FRONT SIDE OF THE VEHICLE. NOW THE PROBLEM IS OCCURRING AGAIN ON THE EXACT SAME SIDE OF THE VEHICLE. ALSO WHEN THE VEHICLE IS AT A STOP SIGN THE ENGINE WILL REV UP SEVERELY, EVEN WHEN THE CONSUMER'S FOOT IS ON THE BRAKES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080954July 13, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
1) PRIOR TO INCIDENT, CAR HAD BEEN RETURNED TO DEALER WITH CLUNKING NOISE COMPLAINT, SOUNDING LIKE FROM LEFT FRONT. DEALER REFERENCED TSB 03-20-02, REPLACED SWAY BAR END LINKS (TWICE), TIGHTENED LOOSE STRUT MOUNT BODY BOLTS. OWNER STILL HEARD POPPING NOISE. 2) DAY OF FAILURE, DRIVER HAD JUST EXITED CURVE TO LEFT AND DRIVING IN STRAIGHT SECTION. CAR LURCHED TO LEFT, ACROSS CENTERLINE. DRIVER (OVER)CORRECTED, VEERING OFF ROAD TO RIGHT, STRIKING TREE WITH LEFT REAR. DRIVER SIDE FRONT WHEEL ASKEW DUE TO BROKEN LOWER CONTROL ARM AND BROKEN SWAY BAR LINK, WHICH RESULTED IN DISCONNECTED CV SHAFT. DAMAGE PATTERNS INDICATE FAILURE PRECEEDED OFF-ROAD EXCURSION. 3) CAR PROBABLE TOTAL LOSS. *LA
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10081375July 6, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE DRIVING VEHICLE SHUT DOWN. CONSUMER HAD THE BATTERY AND THE ALTENATOR CHANGED, AND THE PROBLEM RECURRED. TOOK THE VEHICLE BACK TO THE DEALER, AND THE VEHICLE WAS CURRENTLY BEING SERVICED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079681June 22, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING AT ANY SPEED VEHICLE STALLED. CONSUMER RESTARTED THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE FUEL PUMP NEEDED TO BE REPLACED AND HE REPLACED IT. HOWEVER, THE PROBLEM RECURRED, AND THE VEHICLE WAS TAKEN BACK TO THE DEALER SIX TIMES. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078478June 19, 2004
SUSPENSION
AT ABOUT 13,000 MILES MY 2003 FORD FOCUS BEGAN TO VIBRATE IN THE FRONT (STEERING WHEEL AND GEAR SHIFT). I TOOK IT TO MY LOCAL DEALERSHIP AND THEY TOLD ME THAT I HAD A TIRE OUT OF BALANCE. I THEN TOOK MY CAR TO MY LOCAL TIRE CENTER AND HAD THE TIRES BALANCED. I THEN WENT ON VACATION IN MY CAR. THE CAR CONTINUED TO VIBRATE THROUGH THE TRIP. WHEN I RETURNED I TOOK MY CAR TO A SECOND DEALERSHIP. I WAS THEN TOLD THAT MY GOODYEAR INTEGRITY TIRES HAVE PREMATURE WEAR CAUSING THE VIBRATION. MY TIRES ALSO HAVE SCALLOPING, BUT THE DEALERSHIP STATED THAT THE ALIGMENT WAS WITHIN FORD SPECIFICATIONS. I NOW HAVE A CAR LESS THAN A YEAR OLD AND JUST OVER 16,000 MILES IN NEED OF NEW TIRES. I AM CONCERNED ABOUT THE RAPID WEAR OF THE TIRES AND THAT THIS MAY CAUSE ACCIDENTS WITH OTHER DRIVERS OF THE 2003 FORD FOCUS. MY DEALERSHIP TOLD ME THAT THIS WAS A COMMON PROBLEM WITH THE 2003 FORD FOCUS BECAUSE THE GOODYEAR TIRES HAD A VERY SOFT RUBBER COMPOUND. I HAVE BEEN TOLD THAT THIS IS NOT A MANUFACTURERS DEFECT, BUT PREMATURE WEAR AND THAT I AM RESPONSIBLE FOR REPLACING THE TIRES AT MY EXPENSE. I AM NOW PLANNING ON GOING TO MY LOCAL TIRE DEALER AND REPLACING THE TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079361June 16, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE COMING OUT OF THE DRIVEWAY AND COMING TO A STOP CONSUMER DEPRESSED THE BRAKES AND HEARD A GRINDING SOUND. VEHICLE DID NOT STOP, AND IT SIDE SWIPED A SIGN POST NEAR A SCHOOL ZONE. THE POLICE DID NOT INVESTIGATE THE INCIDENT NOR WERE THERE ANY INJURIES. VEHICLE EXPERIENCED SOME DENTS , AND THE LOSS OF THE EXTERIOR DRIVER'S SIDE MIRROR. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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