Ford Focus Complaints (2003)

977 consumer complaints on file.

#10101223November 17, 2004
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW WAS SHATTERED FOR NO KNOWN REASON WHILE DRIVING 65-70 MPH. THE SHATTERED GLASS FLEW FELL THE VEHICLE WHILE CHILD WAS SLEEPING IN A CHILD SAFETY SEAT. NO INJURIES WERE REPORTED. DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098757November 12, 2004
ELECTRICAL SYSTEM:IGNITION
2003 FORD FOCUS -- IGNITION LOCKS AND CANNOT BE RELEASED TO START THE CAR. DEALER (SMITH FORD IN LORDSBURG, NM) HAS TO TOW IN TO WORK ON AND LAST TIME EVEN REPLACED THE IGNITION. I AM TOLD THAT THIS SMALL DEALER HAS HAD 3 DIFFERENT FOCUS' WITH THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098372November 6, 2004
ELECTRICAL SYSTEM:IGNITION
MY IGNITION LOCKED. I HAD TO HAVE IT TOWED TO THE DEALERSHIP TO BE REPAIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101152November 5, 2004
SUSPENSION:REAR
THE INSIDE OF THE REAR TIRE BEGAN TO WEAR WITH LESS THAN 20000 MILES. *NM WHEN THE CONSUMER DROVE 60 MPH ON THE FREEWAY THE REAR END FISH TAILED. *TC THE CONSUMER WAS TOLD THE PROBLEM WAS DUE TO THE EUROPEAN SUSPENSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098340November 5, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
2003 FORD FOCUS IGNITION CYLINDER LOCKED UP. KEY WILL NOT TURN, LEAVING ME WITH TOWING COSTS TO GET IT TO THE DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098027October 30, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM
I HAVE A 2003 FORD FOCUS ZX5. BOUGHT IT BRAND NEW IN 1/2004. REAR BRAKES HAVE BEEN SQUEALING FOR 2 MONTHS NOW. I'VE TAKEN IT TO A FORD DEALER AND A BRAKE SHOP AND BOTH HAVE SAID THE BRAKES ARE FINE. NOW THERE IS A DEFINITE SPONGY FEEL IN THE PEDAL AND A LOUD CREAKING NOISE FROM THE BACK, AND FINALLY YESTERDAY WHEN I DEPRESSED THE PEDAL TO STOP, THE BRAKES DID NOT WORK AT ALL FOR ABOUT 5 SECONDS. I NEARLY STRUCK A PEDESTRIAN CROSSING IN FRONT OF ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098957October 28, 2004
ENGINE AND ENGINE COOLING
VEHICLE IDLES ROUGHLY. ENGINE SKIPS , AND THE FRONT END SHAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096333October 25, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BACK AT ABOUT 18000, I TOOK MY CAR TO THE DEALER TO HAVE THE BRAKES CHECKED. THEY WERE SQUEAKING AND HAD EXCESSIVE DUST ON RIMS. AT TIMES I WOULD GET A GRINDING NOISE. THEY SAID "ALL WAS FINE." I TOOK MY CAR BACK AGAIN WITH THE SAME ISSUES, AT ABOUT 20000 MILES AND WAS TOLD THAT I NEEDED NEW BRAKES AND SINCE THE ROTORS WERE "SO THIN" THEY NEEDED TO BE REPLACED ALSO. I ASKED ABOUT THE SERVICE BULLITEN THAT IS OUT ON THIS ISSUE AND WAS TOLD THAT "FORD" WAS NOT GOING TO REPLACE THEM. I AM MAD BEYOND BELIEF THAT THERE IS A "BULLITEN" ON THIS ISSUE AND THEY REFUSE TO FIX IT. THIS NEW OF CAR SHOULD NOT HAVE GONE THREW THE BRAKES THIS QUICK. THAT IS EXACTLEY WHAT I WAS TOLD ON MY INDEPENDENT EVALUATION. NOW I AM STUCK PAYING FOR THIS EVEN THOUGH FORD IS WELL AWARE OF THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096266October 23, 2004
ELECTRICAL SYSTEM:IGNITION
I STARTED MY CAR NORMALLY AND DROVE TO THE STORE. WHEN I CAME OUT FROM THE STORE I GOT IN MY CAR, INSERTED MY KEY IN THE IGNITION AND ATTEMPTED TO START MY CAR. THE CAR WOULD NOT START AND MY STERRING WHEEL STAYED IN A LOCKED POSITION. I TOGGLED MY KEY IN THE IGNITION TO NO AVAIL MY CAR WOULD NOT START. I ENDED UP HAVE TO CALL A TOW TRUCK , WHO WAS THE DRIVER SAW THE MODEL CAR IMMEDIATELY TAPPED ON THE IGNITION CYLINDER WITH A BALL PEEN HAMMER AND WAS ABLE TO START THE CAR. WHAT HE SAID IS THIS IS COMMON IN FORD FOCUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096087October 20, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, STEERING:COLUMN
WHEN STICKING KEY INTO IGNITION THE KEY WILL NOT TURN, THE WHEELS ARE NOT LOCKED ITS THE STEERING WHEEL LOCKED,, I HAVE TAKEN THIS VEHICLE TO 3 DIFFERENT DEALER SHIPS TO REPORT NOTHING IS WRONG, FIRST IT WAS IGNTION AN NOW IS THE STERRING COLUM, THE CARS IS AS OF YET TO BE FIXED, THIS CAR WAS PURCHASED IN APRIL OF 2003, AN NOW THE PRICE I AM BEING QUOTED IS RIDICULOUS. THIS VEHICLE NEEDS TO BE RECALLED FROM THE YEAR 2000-2003, THERE ARE FORUMS THAT CUSTOMERS COMPLAIN ABOUT THE SAME ISSUE ON THIS FORD FOCUS ZX3, I HAVE CONTACTED FORD MOTOR COMPANY AN HAVE SUBMITTED SEVERAL COMPLAINTS, I DONT FEEL THAT I NEED TO PAY FOR SOMETHING THE COMPANY FAILED TO CORRECT, I WILL CONTINUE TO COMPLAIN AN REPORT UNTIL THIS ISSUE IS RESOLVED.......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095917October 17, 2004
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
FORD FOCUS 2003 LOUD CRACKLING NOISE WAS HEARD WHEN DRIVING... NEXT CAR DROPPED AND BARED TO THE RIGHT..OFF ROAD TRIED TO GET VEHICLE UNDER CONTROL, AS A RESULT THE CAR VEERED TO THE LEFT TOWARDS ON COMING TRAFFIC..VEHICLE AND CAR, IN ONCOMING TRAFFIC COLLIDED.. SENDING VEHICLE BACK TO THE RIGHT AND INTO A GUARD RAIL..... COMPLAINT: THE AXLE BROKE LANDING CAR ON FENDER, WHILE DRIVING, NEWLY PURCHASED CAR ON SEPTEMBER 24, ACCIDENT OCCURRED ON OCTOBER 3, 2004.. ATTORNEY CONTACTED SAID THEY NEED PROOF OF THE AXLE BRAKING BEFORE ACCIDENT... THE DAMAGE TO THE CAR CLEARLY INDICATES WHAT HAPPENED...THE FRONT PASSENGER TIRE THAT CAME OFF STILL HAS THE AXLE ATTACHED TO IT WITH LITTLE DAMAGE TO THE TIRE IT WAS PICKED UP OFF THE SIDE OF THE ROAD AFTER ACCIDENT...I RECEIVED A TICKET FOR FAILURE TO MAINTAIN LANE..WHICH REALLY WAS NO FAULT OF MY OWN..
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10087717October 15, 2004
WHEELS:RIM, UNKNOWN OR OTHER
THE CONSUMER WAS DRIVING OVER A ROCK THE SIZE OF A TOMATO AND THE WHEEL RIM HAS A TEAR STRAIGHT DOWN THE MIDDLE OF THE RIM. THE PRESSURE OF THE AIR BLEW THE TIRE TOWARD THE INSIDE OF THE RIM. THE RIM SHATTERED AND THE TIRE WAS LEFT INTACT. THE CONSUMER CONTACTED THE MANUFACTURER, WHO STATED THERE WAS NOTHING THEY COULD DO. THE VEHICLE WAS EQUIPPED WITH LOW PROFILE TIRES. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096785October 13, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS
WHILE THE VEHICLE WAS PARKED OR RUNNING THE BRAKES LIGHT FAILED TO COME ON. THE MECHANIC INFORMED THE CONSUMER THAT THE VEHICLE WAS OPERATING AS DESIGNED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094902October 1, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER PUT THE KEY INTO THE IGNITION AND THE KEY WILL NOT TURN. VEHICLE HAD TO BE TOWED TO THE DEALER, AND CONSUMER WAS TOLD THAT ALTHOUGH THE VEHICLE WAS UNDER WARRANTY IT DID NOT COVER WHAT WAS WRONG WITH THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094832October 1, 2004
POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:DRIVELINE:CENTER SUPPORT BEARING
IN JULY, 2004 TOOK VEHICLE TO THE DEALERSHIP TO REPLACE THE THROW-OUT BEARING AND CLUTCH PLATE AT ABOUT 1,000 MILES THE SAME ISSUE HAPPENED AGAIN IN SEPTEMBER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094854October 1, 2004
AIR BAGS:FRONTAL
WHILE DRIVING APPROXIMATELY 35 MPH CONSUMER WAS INVOLVED IN A COLLISION, AND THE FRONTAL AIR BAGS DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10094485September 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. CONSUMER TOOK THE VEHICLE TO THE DEALER, WHERE THEY REBUILT THE TRANSMISSION. CURRENTLY, VEHICLE WAS STILL HAVING TRANSMISSION PROBLEMS. TOOK THE VEHICLE BACK TO THE DEALER, WHO CLAIMED THERE WAS NOTHING WRONG WITH TRANSMISSION. CONSUMER WAS FURIES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093184September 27, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I PURCHASED A 2003 FOCUS FROM A DEALER WHO HAD USED IT FOR A DEMONSTRATION VEHICLE. THE CAR WAS OBTAINED ON OR ABOUT MARCH OF 2004 WITH ABOUT 5,600 MILES. AT THE TIME THE BRAKES SEEMED FINE. TWO WEEKS AGO I HEARD A NOISE AT 16,800 MILES. WHEN I PULLED THE WHEELS TO INSPECT THE BRAKES, I FOUND THE INNER DISC PADS DOWN TO METAL AND THE OUTER PADS WITH ABOUT 1/8 - 1/4" REMAINING. THE ROTORS ARE SCORED ON BOTH SIDES. HOW IS THIS POSSIBLE? I HAD THE SAME PROBLEMS WITH MY TAURUS. ANYONE ELSE HAVING THESE KIND OF PROBLEMS? I AM STARTING TO THINK THAT THERE IS A DEFINITE PROBLEM WITH FORD'S FRONT DISC BRAKES, OR THAT THE READ DRUMS ARE HOPELESSLY UNDER POWERED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093141September 24, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FORD FOCUS 2003 ROTORS WEAR OUT INCREDIBLY FAST.. TOOK MY CAR IN FOR A 30,000 INSPECTION AND HAD TO HAVE NEW ROTORS AND BREAKS I WAS TOLD THAT MANY FOCUS'S ARE COMING IN AT 30,000 THAT NEED NEW ROTORS. WHY??? UNLESS THEY ARE DEFECTIVE IN THE FIRST PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091314September 20, 2004
FUEL SYSTEM, GASOLINE
AFTER HAVING MY VEHICLE FOR A FEW WEEKS WHENEVER I WOULD GO TO THE GAS STATION TO FILL IT WOULD REFUSE TO START BACK UP. AT FIRST IT WOULD TAKE ONE OR TOW TRIES THEN IT WAS TAKING UP TO 5 MINUTES. WHEN I TOOK IT IN FOR SERVICE I WAS TOLD THE CAR WOULD NOT CODE AND THEY COULD NOT DUPLICATE THE PROBLEM, THEREFORE THERE WAS NOTHING THEY COULD DO, BUT TO HAVE IT TOWED BACK IN IF IT DID IT AGAIN. IT WAS FINE FOR A COUPLE OF MONTHS AND NOW IT IS DOING IT AGAIN. THIS WEEKEND I WAS STRANDED FOR 30-40 MINUTES BEFORE MY CAR WOULD START AGAIN AND I COULDN'T HAVE IT TOWED BECAUSE I WAS IN THE MIDDLE OF NOWHERE. I CALLED DEALERSHIP TO INFORM THEM THAT IT WAS HAPPENING AGAIN AND I WAS TOLD THAT IF THEY CAN'T DUPLICATE THE PROBLEM THAT THERE IS NOTHING THAT THEY CAN DO! SPOKE TO A DEALERSHIP IN ORLANDO AND WAS TOLD THAT IT IS PROBABLY THE FUEL SENSOR. LOCAL DEALERSHIP REFUSES TO ACCEPT THIS AS THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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