Ford Focus Complaints (2002)

971 consumer complaints on file.

#10011308March 10, 2003
SUSPENSION
THE VEHICLE SWAYED FROM LEFT TO RIGHT AND THERE WAS A POPPING NOISE COMING FROM THE REAR ALSO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009953March 5, 2003
AIR BAGS:FRONTAL
THE VEHICLE HIT A CONCRETE DIVIDER AND THE AIR BAGS DID NOT DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10008254February 28, 2003
STRUCTURE
EVERY TIME IT RAINED THE CAR WOULD LEAK WATER ON PASSENGER SIDE FLOOR FROM BEHIND GLOVE BOX. DEALERSHIP ATTEMPTED TO FIX 5 TIMES. FORD AGREED CAR WAS A LEMON AND BOUGHT IT BACK AFTER 6 MONTHS AND 31 DAYS OF BEING OUT OF SERVICE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008281February 28, 2003
AIR BAGS:FRONTAL
AIR BAGS FAILED TO DEPLOY DURING COLLISION AT 35 MPH. COLLISION RESULTED IN SEVERE FRONT END DAMAGE TO VEHICLE AND PASSENGER HEAD INJURY, NEITHER PASSENGER NOR DRIVER AIR BAG DEPLOYED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10009164February 24, 2003
SUSPENSION:FRONT
THE VEHICLE VIOLENTLY PULLED TO THE LEFT WHICH CAUSED AN ACCIDENT AND INJURIES. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10008986February 21, 2003
WHEELS:LUGS/NUTS/BOLTS/STUDS
THE CAP WHICH JUST PRESSES ON OVER THE LUG NUT ON THE TIRE IS JUST PRESSED ON, AND COMES OFF EASILY, LEAVING JUST THE LUG NUT WHICH THE TIRE WRENCH IS TO LARGE TO REMOVE JUST THE NUT. *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008932February 20, 2003
WHEELS:RIM
THE RIM WAS DEFECTIVE, WHICH CAUSED THE TIRE TO LOSE AIR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007777February 19, 2003
EQUIPMENT
I OWN A 2002 FORD FOCUS THAT I PURCHASED LAST JUNE. I HAD WENT INTO THE WALMART , AND WHEN I CAME OUT I SAW A CAR WHICH I THOUGHT WAS MINE BUT IT DIDN'T SEEM LIKE I HAD PARKED THAT CLOSE TO THE CAR-I PROCEEDED TO THE CAR UNLOCKED THE TRUNK WITH MY KEY-PUT MY GROCERIES IN THE TRUNK AND OPENED THE DRIVERS SIDE DOOR-WHICH THEN I NOTICED SHOES IN THE FLOORBOARD ON THE PASSENGERS SIDE AND REALIZED MY KEYS HAD JUST OPENED THE DOOR AND THE TRUNK TO SOMEONE ELSE'S FORD FOCUS-SO I GRABBED A BUGGY REAL QUICK GOT MY STUFF OUT OF THE CAR-LOCKED THE DOORS AND WENT AND FOUND MY CAR. MY HUSBAND CALLED THE DEALER AND THEY JUST LAUGHED AND SAID THAT YOU HAVE A ONE IN A MILLION CHANCE SOMETHING LIKE THIS WOULD HAPPEN -THEY COULD CHANGE THE LOCKS BUT DIDIN'T THINK IT WAS NECESSARY-WOULD PROBABLY NEVER HAPPEN AGAIN-I EMAILED THE FORD COMPANY. THEY CALLED MY HUSBAND TALKED TO THEM-THEY SAID THEY WOULD MAKE A REPORT AND TO CALL THE DEALER BACK AND SEE WHAT THEY WANTED TO DO ABOUT IT. AFTER MY HUSBAND TALKED TO BOTH OF THESE PARTY'S IT WAS DECIDED THEY WEREN'T GOING TO DO ANYTHING. WE ARE GOING TO HAVE TO GET A BURGULAR ALARM-SO I WON'T HAVE TO WORRY ABOUT SOMEONE GETTING IN MY CAR , STEALING ITEMS IF SHOPPING,ETC,ETC,ETC. MOSTLY WANTED TO MAKE YOU AWARE AND SEE IF YOU HAVE HAD ANY OTHER INSTANCES OF THIS HAPPENING. YOU PAY A LOT FOR A CAR-FOR EVERYONE WHO OWNS ONE LIKE IT TO BE ABLE TO GET IN YOUR CAR. SCARES ME TOO=THAT CAR THIEVES MAY CATCH ON TO THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006918February 19, 2003
AIR BAGS
THE AIR BAGS FAILED TO DEPLOY IN A CRASH. SCC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10007807February 19, 2003
UNKNOWN OR OTHER
FORD FOCUS ZX5 2002 - DRAMATICALLY POOR HANDLING ON SLIPPERY ROAD SURFACE. ? FAULTY BRAKING SENSOR / ? POOR SUSPENSION / ?? CAUSED LOSS OF CONTROL NUMEROUS TIMES ON FLAT EVEN HIGHWAY SURFACE. ON PATCHES OF ICE - BACK END OF CAR VEERS BADLY TO LEFT (SIDEWAYS NOT FRONT END). IN SNOW COVERED SECTIONS BACK END FISHTAILS EXCESSIVELY EVEN AT LOW SPEEDS (20 MPH). FORD SERVICE DEPARTMENT STATED THAT THERE WAS NO CAUSE FOR THIS PROBLEM. THEY WERE UNABLE TO REPRODUCE THE BEHAVIOUR ON DRY CLEAR ROAD SURFACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007749February 18, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE AT A STOPLIGHT, MY 2002 FORD FOCUS ZTS SUDDENLY EXPERIENCED AN ENGINE STALL. THE CHECK ENGINE, CHECK BATTERY AND CHECK OIL LIGHTS CAME ON SIMULTANEOUSLY. THE FORD DEALERSHIP NOTED ON THE INVOICE THAT THEY HAD CHECKED THE BATTERY AND CHARGE, AND ALL WAS "OK." HOWEVER, WHEN I ASKED THEM WHY IT STALLED AS IT DID, I RECEIVED A SHORT ANSWER THAT THEY "COULDN'T FIND ANYTHING" THAT WOULD LEAD TO THAT. THE STALLING WAS NOT NOTED ON THE REPAIR INVOICE. I'M AFRAID OF THIS HAPPENING AGAIN, PARTICULARLY WHEN COMMUTING. THE FOCUS HAS 15,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005805February 13, 2003
UNKNOWN OR OTHER
KEY DOES NOT WANT TO COME OUT OF THE STEERING COLUMN WHEN COLD. YOU HAVE TO WRIGGLE THE STEERING WHEEL AND THE KEY. IT HAS BEEN INTO THE DEALER AND THEY HAVE NOTED THE PROBLEM 4 TIMES BUT CAN NOT FIGURE IT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#786291February 12, 2003
UNKNOWN OR OTHER
CONSUMER REQUESTED INFORMATION REGARDING THE FORD FOCUS.*DT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005693February 11, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2002 FORD FOCUS WILL NOT RUN IN SUB ZERO WEATHER DUE TO CONDENSATION IN THE EXHAUST SYSTEM. THE FIX IS TO DRILL HOLES IN THE EXHAUST AND LET OUT THE WATER. THIS CHANGE IN BACK PRESSURE, SALT IN THE SYSTEM, FUEL EFFICIENCY, AND LEAKAGE OF EXHAUST INTO PASSANGER COMPARTMENT HAD NOT BEEN DETERMINED. THIS MODIFICATION SHOULD ONLY BE PERFORMED AFTER FACTORY CERTIFICATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006710February 6, 2003
SEAT BELTS:FRONT:RETRACTOR
VEHICLE WAS AT A COMPLETE STOP AND WAS IMPACTED BY ANOTHER VEHICLE GOING 50 MPH IN THE REAR END. THE SEAT BELT DIDN'T RETRACT. PLEASE PROVIDE MORE DETAILS. PH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10006711February 6, 2003
SEATS
VEHICLE WAS AT A COMPLETE STOP,AND WAS IMPACTED AT 50 MPH BY ANOTHER VEHICLE. THE DRIVER SIDE SEAT BACK TWISTED IN THE DIRECTION OF THE PASSENGER SIDE SEAT AND SNAPPED. PLEASE PROVIDE MORE DETAILS. PH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10006499February 5, 2003
FUEL SYSTEM, GASOLINE
VEHICLE SMELLS LIKE GAS. DEALER NOTIFIED. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005154February 3, 2003
SUSPENSION:REAR:AXLE:SPINDLE
I AM NOT SURE FORD HAS COMPLETLY FIXED THE PROBLEM WITH THE REAR WHEEL BEARINGS ON THE FORD FOCUS VEHICLES. I JUST HAD TO TAKE MY CAR IN TO THE DEALER, BECAUSE THE COMPLETE WHEEL AND HUB ASY JUST ABOUT CAME OFF THE VEHICLE (WHEEL BEARING FAILURE). COULD HAVE CAUSED A ACCIDENT IF THE WHEEL CAME OFF, AND POSSIBLE INJURY TO MY WIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005999January 30, 2003
STEERING
WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE STEERING WHEEL LOCKED UP CAUSING A ACCIDENT. DEALER NOTIFIED. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10004626January 24, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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