Ford Focus Complaints (2002)

971 consumer complaints on file.

#10026544July 3, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES THAT BRAKE ROTORS ARE WEARING OUT, AND WHEN APPLYING THE BRAKES, VEHICLE WILL HAVE A HEAVY VIBRATION AND EXTENDED STOPPING DISTANCE. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026558July 3, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER WAS HAVING PROBLEM WITH AUTOMATIC TRANSMISSION. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026455July 2, 2003
STEERING, STRUCTURE:BODY:HATCHBACK/LIFTGATE
2002 FORD FOCUS DISPLAYING STEERING PROBLEMS. *MR APPROXIMATELY NINE MONTHS AFTER PURCHASE, THEY BEGAN HAVING PROBLEMS WITH THE STEERING SYSTEM. THE CAR HAS BEEN SERVICED 4 TIMES AND PROBLEM THE WAS STILL NOT FIXED . IF THE VEHICLE WAS NOT CORRECTED IN 30 DAYS THE CONSUMER WAS GOING TO REQUEST THAT THE VEHICLE BE REPURCHASED. *CB THE REAR GATE DID NOT OPEN PROPERLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025312July 2, 2003
AIR BAGS
MY 2002 FORD FOCUS WAS INVOLVED IN A COLLISION. THE IMPACT OF THE CRASH WAS ALL ON THE FRONT END OF THE VEHICLE. THE MOTOR WAS SHOVED BACK AND THE VEHICLE HAD SO MUCH DAMAGE IT COULDN'T BE REPAIRED. THE CAR WAS CONSIDERED A TOTAL LOSS BY MY INSURANCE PROVIDER. MY CAR WAS TRAVELING AT ABOUT 40 MPH ON IMPACT AND THE AIR BAGS DIDN'T DEPLOY. MY DAUGHTER HIT HER CHEST AGAINST THE STEERING WHEEL AND IS STILL HAVING SOME LASTING EFFECTS OF THE CRASH. PLEASE! PLEASE! LOOK INTO THIS. SHE COULD HAVE BEEN KILLED IF SHE HAD BEEN ON THE HIGHWAY OR GOING ANY FASTER. PLEASE RESPOND TO THIS LETTER.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10026305July 1, 2003
WHEELS:RIM
CONSUMER STATES THAT LEFT FRONT RIM IS CRACKED IN CENTER OF RIM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019793June 26, 2003
TIRES:TREAD/BELT
TWO OF THE FOUR ORIGINAL EQUIPMENT TIRES WERE REPLACED AT 25K MILES DUE TO SEPARATION IN THE TREAD. (AT THE SAME TIME, BOTH REAR TIRES) *JB *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024176June 16, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKE PADS ARE WARPED AND WEAR OUT IN A SHORT PERIOD OF TIME.EVERY 20,000 MILES HAD TO REPLACE THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023066June 14, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, AIR BAGS:FRONTAL
I WAS DRIVING DOWN THE PA TURNPIKE GOING 60 MPH IN MY 2002 FORD FOCUS. I HAD JUST PASSED A COP AND HAVE WITNESSES THAT I WAS NOT SPEEDING OR DRIVING ERRATICALLY. IT WAS 8:30 IN THE MORNING AND MY CAR SUDDENLY LOST ALL POWER. MY RPM'S DROPPED AND I WAS LOOSING MY SPEED. (THIS HAPPENED ONE MONTH PRIOR AND I TOOK IT TO FORD. THEY REPLACED THE FUEL PUMP AND TWO OTHER PARTS ON WARRANTY) I HAD TO GET TO THE RIGHT SHOULDER, WHICH HAD A WALL RIGHT AFTER IT, BECAUSE I WAS IN THE LEFT LANE WHERE THERE WAS A WALL DIRECTLY TO MY LEFT. IN TRYING TO CROSS THE CAR LOST TRACTION ON THE ROAD AND SHOT ME HEAD FIRST INTO THE WALL. HEAD FIRST AT 55 MPH AND MY AIRBAGS DID NOT DEPLOY. THE CAR HAS BEEN DEEMED A TOTAL LOSS AND FOR THE PAST TEN DAYS I HAVE BEEN IN UNBELIEVABLE PAIN, TO THE ER 3 TIMES. NOW I HAVE PHYSICAL THERAPY FOR ABOUT A MONTH BEFORE HOPEFULLY EVERYTHING IS BETTER. I AM A 19 YEAR OLD FEMALE AND I DON'T WANT TO SEE ANYBODY ELSE HURT IN THIS SORT OF ACCIDENT. I HAVE AN ATTORNEY AND I SUGGEST ANYONE WITH A FOCUS HAVE ONE ON HAND. I WANT EVERYONE TO READ THIS BEFORE THEY BUY ONE! MY NEXT STEP IS TO CONTACT MAGAZINES AND TELEVISION SHOWS. I HAD A GUARDIAN ANGEL WITH ME, SOMEONE MAY NOT BE SO LUCKY! *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10023081June 14, 2003
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC
I BOUGHT MY 19 YEAR OLD DAUGHTER A NEW FOCUS BECAUSE I FELT NEW CARS WERE SAFER AND MORE RELIABLE. TODAY, SHE WAS INVOLVED IN AN ACCIDENT. SHE HAS HAD ONGOING PROBLEMS WITH THE BRAKES MAKING NOISE AND NOT BEING RESPONSIVE. ON HER WAY TO HAVE THEM LOOKED AT AGAIN, SHE MADE A LEFT ONTO A MAJOR ROAD AND THE TRAFFIC IN FRONT OF HER WAS AT A DEAD STOP. IT WAS THE RAV 4 IN FRONT OF HER, NOT HER BRAKES, THAT STOPPED HER CAR DEAD. THANKFULLY, NO ONE WAS HURT. TO ADD INSULT TO INJURY, THE AIRBAG I FELT WOULD PROTECT HER DID NOT DEPLOY. HOW MANY COMPLAINTS HAVE TO BE SUBMITTED BEFORE THINGS GET ADDRESSED BY A MANUFACTURER? TO THINK I BOUGHT MY ONLY DAUGHTER A CAR WITH UNRELIABLE BRAKES AND AIRBAGS THAT DON'T WORK. UNFORTUNATELY, LIKE A LOT OF OTHER CONSUMERS, WE FOUND THIS OUT THE HARD WAY. *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10024005June 13, 2003
STRUCTURE
WHILE DRIVING A "POP" NOISE WAS HEARD AND VEHICLE STOPPED RUNNING. IT LOOKED LIKE THE FRONT END OF THE VEHICLE WAS COMING OFF OR LOOSENED. VEHICLE IS CURRENTLY AT THE DEALER. NO DETERMINATION OF THE PROBLEM HAS BEEN MADE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022977June 12, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE DRIVING A GRINDING NOISE WAS HEARD. VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT BRAKE ROTORS AND PADS HAD TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021381June 10, 2003
STRUCTURE:BODY
I HAVE A 2002 FORD FOCUS SE WAGON. THE FRONT FOOT WELLS FILL UP WITH WATER IN RAINY CONDITIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022614June 9, 2003
ELECTRICAL SYSTEM:IGNITION
VEHICLE WON'T START. DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021200June 7, 2003
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE, STRUCTURE
I PURCHASED A 2002 FORD FOCUS SE. AT 10,956 MILES I HAD TO REPLACE THE FRONT BRAKES. I WAS BILLED 256.06 FOR THIS REPAIR. I ALSO HAD A WATER LEAK THAT OCCURRED ON THE FRONT PASSENGER SIDE. THE LEAK WAS FIXED. THE PROBLEM WAS SAID TO BE THE POLLEN FILTER. THE CENTER CONSOLE WAS LOOSE, THAT WAS ALSO FIXED ASAP. AND LASTLY THE FUEL ECONOMY IS FAR FROM WHAT FORD CLAIMS IT TO BE. PLEASE VISIT WWW.FORDFOCUSBRAKEPROBLEMS.COM FOR MORE INFO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021143June 6, 2003
TIRES:SIDEWALL
ON 5/27/03 DURING REG OIL/FILTER/TIRE ROTATION AT FIRESTONE,5417 MCCARDLE,CORPUS CHRISTI,TX I WAS TOLD ONE TIRE HAD A COMPRESSION BUBBLE"IMPACT BREAK ON SIDEWALL".I REPLACED IT.ON 5/29/03 ANOTHER TIRE SELF DESTRUCTED WITH NO APPARENT REASON.I REPLACED IT (50% DISCOUNTTIRES WERE FIREHAWK GTA-02(I DO NOT HAVE TIRES AND DO NOT SEE A DOT# ON THE REMAINING TWO.I CALLED FIRESTONE WARRANTY,SPOKE TO CHUCK AND REQUESTED 2 NEW TIRES AT NO COST AS I DO NOT BELIEVE IN COINCEDENCES AND THE SAFETY ISSUE. I SAID I PAID FOR TWO AND FIRESTONE SHOULD PAY FOR TWO.HE SAID HE WOULD CALL FIRESTONE CC. I CALLED TODAY 6/6/03 .HE SAID HE NEVER CALLED AND HAD NO MEMORY OF PROMISING TO MAKE SUCH A CALL. HE ENDED BY SAYING THAT FIRESTONE WOULD NOT GIVE ME TWO TIRES HE APPARENTLY DOES NOT HAVE A SCREEN FOR INCOMING AS I HAD TO RETELL MY TALE.HIS INITIAL RESPONSE WAS WHEN FIRESTONE HAD COMPLAINTS ON THE 99-2000 HAWKEYE,THEY VOLUNTALILY RECALLED AND REPLACED- YEA SURE; VOLUNTARY VS. ADMINISTRATIVE ACTION. PLEASE INVESTIGATE AND RESPOND THANK YOU ARTHUR BERMAN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021084June 5, 2003
SUSPENSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE HAD MY A/C WORKED ON AT LEAST 3 TIMES. ALSO HAVE HEAVY VIBRATIONS WHEN I JUST HAD IT ALIGNED 5/04/03. AND STILL HAVING HEAVY VIBRATIONS.AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022338June 4, 2003
VISIBILITY:SUN/MOON ROOF ASSEMBLY
CONSUMERS VEHICLE IS LEAKING WATER FROM SUNROOF. THE CARPET IS LOOSE DUE TO CONSTANT REMOVAL. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022168June 3, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS ARE WEARING OUT. WHEN APPLYING THE BRAKES VEHICLE WILL HAVE HEAVY VIBRATION AND EXTENDED STOPPING DISTANCE. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022226June 3, 2003
TIRES, WHEELS:RIM
CONSUMER HAD PROBLEMS WITH THE TIRES AND TRIMS ON THE VEHICLE. WHILE DRIVING AT MORE THEN 40 MPH THE TIRES WOULD EXPLODE AND THE RIMS WOULD BEND. MANUFACTURER WAS CONTACTED, AND TOLD CONSUMER THAT THIS WAS THE WAY THE VEHICLE WAS MADE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020845June 1, 2003
TIRES:TREAD/BELT
WE OWN A 2002 FOCUS AND HAVE FIRESTONE TIRES ON IT. 205/50/16 I DID A LITTLE RESEARCH AND FOUND THAT A VERY SIMILAR TIRE 205/55/16 HAS BEEN RECALLED.WE ARE HAVING THE SAME PROBLEM AS THE TIRE THAT HAS BEEN RECALLED. IT NEVER OCCURRED TO ME THAT THEY WHERE STILL SELLING FIRESTONE TIRES AFTER THEY QUIT DUEING BUSINESS WITH THEM. THE DEALERSHIP AND FORD ARE GIVING US THE SAME RUNAROUND AS THEY DID WITH THE OTHER TIRE PROBLEM. DOES ANY ONE KNOW OF ANY BODY THAT HAS PROBLEMS WITH THE TIRES ON THE FORD FOCUS. PLEASE CONTACT ME AT. DONALD J. REED [email protected] THANKS. HERE IS THE INFO. MAKE: FIRESTONE MODEL: P20555R16 BUILD DATES: JUL 16, 1999 - NOV 01, 2000 RECALL NUMBER: 01T006000 SUMMARY: TIRE DESCRIPTION: FIRESTONE FIREHAWK GTA-02 , SIZE P205/55R16 89H, PRODUCED AT THE WILSON, NORTH CAROLINA PLANT FROM JULY 16, 1999, THROUGH NOVEMBER 1, 2000. THESE TIRES WERE INSTALLED AS ORIGINAL EQUIPMENT ON CERTAIN MODEL YEAR 2000 AND 2001 NISSAN ALTIMA SE PASSENGER CARS. THE RECALLED TIRES ARE IDENTIFIED BY DOT SERIAL #W2 T2 VF3 XXX OR W2 T2 VF3 XXXX; WHERE XXX MAY BE 289, 299, 309, 319, 329, 339, 349, 359, 369, 379, 389, 399, 409, 419, 429, 439, 449, 459, 469, 479, 489, 499, 509, 519, 529, 010, 020, 030, 040, 050, 060, 070, 080, 090, 100, 110, 120, 130, 140, 150, 170, AND WHERE XXXX MAY BE 1800, 1900, 2000, 2100, 2200, 2300, 2400, 2500, 2600, 2700, 2800, 2900, 3000, 3100, 3200, 3300, 3400, 3500, 3600, 3700, 3800, 3900, 4000, 4100, 4200, 4300, 4400, AND 4500. WITH INCREASING MILEAGE, THE TIRES MAY DEVELOP SHOULDER AREA CRACKING. CONTINUED USE OF A TIRE WITH THIS CONDITION MAY LEAD TO EXPOSURE OF THE BELT EDGE. CONSEQUENCE: UNDER THESE CIRCUMSTANCES, A BELT EDGE SEPARATION IS POSIBLE, WHICH COULD RESULT IN LOSS OF TIRE PRESSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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