Ford Focus Complaints (2017)

907 consumer complaints on file.

#11414982May 3, 2021
POWER TRAIN, UNKNOWN OR OTHER
DUAL CLUTCH FAILURE CODE PO706
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412991April 20, 2021
FUEL/PROPULSION SYSTEM
FAILED REPAIRS FOR RECALLS ON THE CAR. CODES SHOWING IN MY CAR ARE RELATED TO THE 02 SENSOR AND CANISTER PURGE VALVE. FORD HAS SERVICED MY VEHICLE BEFORE. HOWEVER, FOR THE 02 SENSOR ONLY A SOFTWARE UPDATE WAS DONE. THE CANISTRR PURGE VALVE WAS FIXED BEFORE I OWNED THE CAR BUT POTENTIALLY BOTH REPAIRS HAVE DAILED. IVE CONTACTED TWO DIFFERSNT DEALERSHIPS AND FORD CUSTOMER SERVICE. THEYVE ALL REFUSED TO DO THE WORK. IVE HAD TO DRIVE MY CAR AS MINIMALLY AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407947April 13, 2021
UNKNOWN OR OTHER
WHERE THE REAR TAIL-LIGHT ASSEMBLY MATE WITH THE CAR BODY THERE IS A RUBBER SEAL/GASKET IN BETWEEN THE SCREW OF THE ASSEMBLY AND THE HOLE ON THE CAR BODY, TO PREVENT WATER LEAKING INTO THE CAR. THE RUBBER SEAL GOES BAD QUICKLY, AND WATER LEAK INTO THE TRUNK WHILE PARKED AND CAUSE WATER DAMAGE TO ALL THE COMPONENTS AROUND AND IN THE SPARE WHEEL WELLS. THIS ALSO MEAN IT CAN CAUSE WATER DAMAGE TO CAR BODY PREMATURELY. FORD DOES NOT EVEN SELL THIS RUBBER SEAL TO RESOLVE THE ISSUE AND IF WATER LEAK INTO CAR AND CAUSE DAMAGE THE ONLY WAY TO SOLVE IT IS TO BUY A WHOLE BRAND NEW TAIL LIGHT ASSEMBLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407411April 10, 2021
POWER TRAIN:CLUTCH ASSEMBLY
I WAS DRIVING THE CAR AND IT SAYS TRANSMISSION HOT THAN SHUTS OFF. I GOT IT TOWED TO THE DEALER.I GOT A DIAGNOSTIC DONE TOO IT STATES IT'S THE CLUTCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407043April 8, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN
MY ENGINE LIGHT CAME ON AND I WENT TO GET IT CHECKED AND THE CODE WAS P1450 UNABLE TO BLEED UP FUEL TANK VACUUM WAS THE CODE SHOW UP. WHAT DOES THAT MEAN AND WHAT DO I DO?? THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406678April 6, 2021
POWER TRAIN, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE SHUDDERED AND HESITATED WHILE ACCELERATING. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE STALLED. THE CONTACT WOULD ATTEMPT TO RESTART THE VEHICLE 15-20 TIMES AND THEN ALLOWED THE VEHICLE TO REV FOR 2-3 MINUTES BEFORE THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE FUEL TANK HAD EXCESSIVE VACUUM PRESSURE. THE FUEL TANK NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN) AND 18V735000 (FUEL SYSTEM, GASOLINE) AS POSSIBLE SOLUTIONS TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. JOE COTTON FORD, INC. (5 W. NORTH AVE, CAROL STREAM, IL 60188, (630) 682-9200) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405901April 1, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY FORD FOCUS HATCHBACK IS A AUTOMATIC AND CAN SHIFT INTO SUPER AUTO/MANUAL ARE AVAILABLE. MY VEHICLE STAGGERS, SHUTTERS, AND SHAKES ONCE IN DRIVE MODE. MY VEHICLE ALSO ROLLS BACKWARDS WHEN ON A INCLINE IF I DO NOT PRESS THE BREAK PEDAL, AND IF I DO NOT ACCELERATE AT ALL OR TOUCH THE BREAKS IT WILL LOSE MOMENTUM AND BEGIN TO ROLL BACKWARDS IF THE FRONT OF THE VEHICAL IS INCLINED. THIS ISSUE IS NOT SOLELY THE MANUAL MODELS MY 2017 FORD FOCUS FWD AUTOMATIC SHUTTERS WHILE ACCELERATING FROM A COMPLETE STOP. I CHECKED TRANSMISSION FLUID ALL LEVELS WERE GOOD THERE. MY ELECTRONIC 'ANTICIPATION' SCORE IN MY CARS ECO FAQS DASHBOARD IS 5/5. 5/5 IS THE BEST YOUR SCORE CAN BE. THIS IS A SERIOUS ISSUE FOR NOT JUST 2014-2016 BUT 2017 AUTOMATICS AND MANUALS BOTH! IF YOU CAN'T ACCELERATE YOUR VEHICLE WITHOUT TRANSMISSION STAGGERING, SHUTTERING, SHAKING AND RELATED ISSUES WITH DRIVING NEW TO PREOWNED 60K-100K AND UNDER VEHICLES THIS IS VERY CONCERNING. MY VEHICLE IS UNDER 52K MILES I GOT IT AROUND 49K. IT WAS BRAND NEW ONE OWNER BEFORE ME AND THE CAR FACS REPORT WAS DETAILED ON ITS SERVICE HISTORY AND VERY WELL MAINTAINED. IF MY VEHIC IS AUTOMATIC WITH ECO AND TECHNOLOGY AS WELL AS UP TO DATE SYNC UPDATES THENT ELECTRONICALLY MY VEHICLE IS COMPUTING INCORRECTLY AND THIS FLEX FUEL IS CAUSING SOME COMPUTER ISSUE WITH MY TRANSMISSION. IF MY UP TO DATE VEHICLE TECHNOLOGY IS CAUSING ISSUES THEN I CAN'T TRUST MY VEHICLE TO KNOW HOW TO KEEP ME SAFE. IF I NEED TO ACCELERATE BUT HAVE TO PRESS THE BREAKS OR LET OFF THE GAS UNTIL THE SHUTTERING/STAGGERING/SHAKING COMPLETELY GOES AWAY THEN HOW AM I SUPPOSED TO ACCELERATE TO AVOID SOMETHING, TO MERGE AND GET UP TO ONCOMING TRAFFIC SPEED? MY ANTICIPATION IS 5 OUT OF 5 FOR MY ACCELERATION RATINGS TO BE THE BEST POSSIBLE. MY VEHICLE IS UNSAFE FOR AVOIDING SAFETY HAZARDS AND DRIVING FROM A COMPLETE STOP INTO 1ST, AND 2ND GEAR. THE STEERING IS GREAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404501March 23, 2021
ENGINE, POWER TRAIN
2017 FORD FOCUS S, SHUDDERS/SHAKES WHEN ACCELERATING FROM A FULL STOP. THE CAR ACTS AS IF THE TRANSMISSION IS SLIPPING. THE CAR IS PARKED AND I REFUSE TO MOVE IT UNTIL THIS ISSUE IS ADDRESSED. FORD NEEDS TO FIX THIS ISSUE OR ISSUE EVERYONE WHO OWNS THIS VEHICLE A FULL REFUND OR A DIFFERENT MODEL! THIS IS NOT SAFE AND CAN CAUSE SERIOUS INJURIES TO ANYONE DRIVING IT, ESPECIALLY ON A HIGHWAY OR BELTWAY AT A GREAT AMOUNT OF SPEED AND THE CAR REFUSES TO ACCELERATE WITHOUT SHUDDERING OR SHAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403045March 15, 2021
FUEL/PROPULSION SYSTEM
THERE IS CURRENTLY A RECALL ON 2017 FORD FOCUS VEHICLES FOR AN ISSUE WITH THE CANISTER PURGE VALVE, WHICH CAUSES STALLING WHILE DRIVING AND SIGNIFICANT SAFETY CONCERNS. MY 2017 FORD FOCUS HAS THIS EXACT ISSUE. HOWEVER, WHEN I ATTEMPTED TO SCHEDULE A RECALL SERVICE REPAIR AT MY LOCAL DEALERSHIP, THEY STATED IT WOULD NOT BE COVERED DESPITE THE RECALL AND THAT I WOULD HAVE TO PAY OUT OF POCKET. SO FAR, I HAVE BEEN VERY LUCKY THAT MINE HAS ONLY STALLED WHILE ATTEMPTING TO START IT AND WHILE DRIVING ON CITY ROADS NEAR MY HOME, RATHER THAN WHILE I WAS ON THE HIGHWAY. I WAS ABLE TO DETERMINE THE PROBLEM BEFORE I ENDED UP IN A VERY DANGEROUS POSITION. I HAD BEEN HAVING INTERMITTENT ISSUES FOR SEVERAL WEEKS BEFORE I WAS ABLE TO FIGURE OUT WHAT THE ISSUE WAS. HOWEVER, BECAUSE THEY REFUSE TO REPAIR IT, MY VEHICLE IS STILL UNSAFE UNTIL I CAN GET IT REPAIRED MYSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403093March 15, 2021
STRUCTURE:BODY, VISIBILITY/WIPER, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING APPROXIMATELY 60 MPH, THE HOOD RELEASED AND CRACKED THE FRONT WINDSHIELD. THE DRIVER SUSTAINED INJURIES TO THE FACE AND NECK HOWEVER NO MEDICAL ATTENTION WAS PROVIDED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. *DT*JB*DT*JB*DT*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11400067March 9, 2021
ENGINE, WHEELS, UNKNOWN OR OTHER
THIS IS GETTING RIDICULOUS. MY FORD FOCUS NOT ONLY HAS WHEEL ISSUES EVERY OTHER DAY AFTER REPLACING THE TIRES SEVERAL TIMES, BUT THE STUTTERING PROBLEM I'VE REPORTED SEVERAL TIMES IS STILL A PROBLEM AND IS GETTING EVEN WORSE. NO ONE IS HELPING ME WITH THIS ISSUE. WHEN MY VEHICLE IS AT A STOP AND I PRESS THE GAS IS SHAKES AND STUTTERS. I WAS TOLD BY SEVERAL SHOPS THAT FORD HAS HAD LAWSUITS AND SEVERAL RECALLS OVER PEOPLE WHO HAD THE SAME EXACT ISSUE AND THEY REFUSED TO WORK ON THE CAR BECAUSE OF THIS ISSUE. THEY SAID THERE IS NO PART IS EXISTENCE THAT WILL FIX IT BECAUSE THEY CREATED IT THAT WAY. THIS IS BULL AND NEEDS TO BE LOOKED AT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399496March 6, 2021
POWER TRAIN
2017 FORD FOCUS - TRANSMISSION SHUTTERS AND HESITATES IN LOW GEARS UPON ACCELERATION. STARTED AT LESS THAN 20K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399111March 4, 2021
ENGINE, POWER TRAIN
ENGINE TIMING CHAIN COVER IS SEEPING OIL AFTER APPROXIMATELY 130,600 MILES. VEHICLE HAS BEEN MAINTAINED PER THE FORD MAINTENANCE MANUAL AND HAS NEVER MISSED A SCHEDULED MAINTENANCE EVENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398564March 1, 2021
POWER TRAIN
THE TRANSMISSION SHUDDERS WHEN ACCELERATING FROM FULLY STOPPED, SUCH AS WHEN DEPARTING FROM A STOP LIGHT OR STOP SIGN. IT ALSO SHUDDERS WHEN ACCELERATING FROM LOW SPEED, SUCH AS COMING OUT OF A PARKING LOT AND ACCELERATING AFTER SLOWLY TURNING ONTO A STREET. THE ENTIRE CAR SHAKES AS IT TRIES TO PICK UP SPEED. THIS HAPPENS WHETHER THE ENGINE IS COLD OR WARM. I HAVE READ DOZENS UPON DOZENS OF IDENTICAL ACCOUNTS FROM OTHER 2017 FORD FOCUS OWNERS. SOMETHING IS INHERENTLY WRONG WITH THE POWERTRAIN SYSTEM THROUGHOUT THE FLEET AND THE MANUFACTURER SHOULD FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398099February 26, 2021
ENGINE, POWER TRAIN
I PURCHASED MY FORD FOCUS MAY 2017 AS A BRAND NEW VEHICLE WITH ONLY 12 MILES ON IT. IN TWO YEARS, I BEGAN TO FEEL A SHUDDER WHENEVER I STARTED TO DRIVE FROM A STOP. THE SHUDDER WAS ON AND OFF FOR A MONTH AND INCREASINGLY GOT WORSE. I TOOK MY VEHICLE INTO FORD, JULY 2019. THEY STATED THAT MY CLUTCH WENT BAD AND I NEEDED TO HAVE IT REPAIRED. IT WAS COVERED UNDER WARRANTY. SINCE THIS IS A BRAND NEW VEHICLE I WAS SURPRISED IT WAS ALREADY HAVING SUCH A MAJOR ISSUE. THE SERVICE DEPARTMENT STAFF NOTIFIED ME THAT THIS PROBLEM IS COMMON WITH FORD FOCUS'S. A YEAR IN A HALF LATER, I BEGAN TO HAVE THE SAME ISSUES AND SYMPTOMS AGAIN. I CALLED FORD TO NOTIFY THEM IN DECEMBER 2020, HE STATED IT MAY BE THE SAME PROBLEM BUT THEY HAVE TO TAKE A LOOK AT IT. I MADE AN APPOINTMENT AND GOT MY VEHICLE REPAIRED FOR THE SAME CLUTCH ISSUE THAT WAS REPLACED ORIGINALLY. THIS WAS COVERED UNDER WARRANTY. I WAS INFORMED THAT ONCE MY WARRANTY EXPIRED THEY WILL NO LONGER COVER THE COST FOR MY REPAIRS ON THE CLUTCH IF IT WENT BAD AGAIN. THIS WOULD RESULT IN ME PAYING $2,300 EACH TIME IT NEEDED A REPAIR. GIVEN THE TWO CLUTCH REPLACEMENTS WITHIN 3.5 YEARS OF HAVING THIS BRAND NEW CAR, I WAS UPSET SINCE THIS SEEMED TO BE AN ISSUE THAT SHOULDN'T BE OCCURRING. I LOOKED UP RECALLS ON 2017 FORD FOCUS'S AND FOUND THE RECALL NUMBER 18V845000 & 18V169000 (18S07). THESE TWO RECALLS SPECIFICALLY MENTION THE TYPE OF ISSUE I'VE HAD TWICE WITH THIS NEW VEHICLE WITHIN 1.5 YEARS OF EACH OTHER. ITS STATES THE SNOWBALL EFFECT OF DAMAGE TO THE VEHICLE WITH THE CLUTCH FRACTURS. I CALLED 800 NUMBER TO FORD REGARDING THIS MATTER AND THEY ARE UNABLE TO ASSIST ME UNTIL THIS PROBLEM HAPPENS THREE TIMES. I AM APPALLED SINCE A NEW VEHICLE SHOULDN'T HAVE TO HAVE THE SAME PROBLEM THREE TIMES FOR ASSISTANCE. THIS IS A SERIOUS LIFE-THREATENING MANUFACTURES DEFECT, I SHOULD NOT HAVE TO KEEP PAYING, EVEN AFTER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397922February 25, 2021
ENGINE
CAR SHUT OFF IN THE FREEWAY, SHUTTERS AND SHAKES WHEN TURNED ON AND RPM GOES UP TO 4,000 TO ACCELERATE. I CALLED MULTIPLE PLACES AND TALKED TO MULTIPLE FORD REPRESENTATIVES THAT WONT HELP ME AND OBVIOUSLY MY CAR IS A DANGER TO THE ROAD AND MYSELF. THEYRE MAKING ME PAY OUT OF POCKET FOR A FORD PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397165February 21, 2021
UNKNOWN OR OTHER
HAVE CONTACTED SEVERAL PEOPLE WITH NO SOLUTION. SHUDDERING PROBLEM WHEN ACCELERATING FROM A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396785February 18, 2021
UNKNOWN OR OTHER
BROKE DOWN WOULDN'T START OVERHEATING WOULD GO PAST 30 TOOK TO SHOP SAYING IT'S CLUTCH MOTORS FOR TRANSMISSION 1900.00$
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396316February 15, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
I PURCHASED THIS CAR NEW AND WITHIN A WEEK IT BEGAN SHUDDERING, STUDDERING, JERKING DURING ACCELERATION. FOR A WHILE I THOUGHT IT WAS JUST ME GETTING USED TO THE CAR AND PRESSING THE GAS PEDAL ODDLY. OVER THE YEARS THE PROBLEM HAS BECAME WORSE AND APPROXIMATELY 12-15 MONTHS AGO I TOOK IT IN TO BE CHECKED OUT. I HAD TO CONTACT THE DEALERSHIP AND COMPLAIN ABOUT THE WAY MY CAR WAS DRIVING NUMEROUS TIMES BEFORE THEY ALLOWED ME TO BRING IT IN. I CANNOT REMEMBER IF THERE WAS A RECALL ON THE TRANSMISSION OR IF THE "REPAIR" WAS COVERED UNDER WARRANTY. EITHER WAY, THE DEALERSHIP TRIED EVERYTHING THEY COULD TO AVOID ME- SO MUCH THAT I PASSED THE MAXIMUM MILES COVERED IN THE MANUFACTURER WARRANTY BEFORE I WAS ALLOWED TO BRING IT IN BUT THEY DID STILL HONOR IT, CONSIDERING MY COMPLAINT WAS WELL BEFORE THE THRESHOLD WAS SURPASSED. WHEN I PICKED MY CAR UP I WAS TOLD A NEW ELECTRONIC COMPONENT WAS INSTALLED IN(?) THE TRANSMISSION THAT WOULD RECORD AND ADAPT TO MY DRIVING STYLE, ALLOWING A MUCH SMOOTHER TRANSITION BETWEEN GEAR SHIFTS, SOLVING THE SHUDDERING. WHATEVER THEY DID WORKED FOR ABOUT A WEEK, JUST LONG ENOUGH TO ENSURE THE MANUFACTURER WARRANTY EXPIRED. NOW IT IS WORSE THAN EVER- SEVER SHUDDERING AND JERKING BETWEEN GEARS, TAKING LONGER THAN IT SHOULD TO SHIFT GEARS, EVEN SLIPPING GEARS SOMETIMES, OCCASIONAL UNINITIATED ENGINE REVVING AND BOGGING DOWN, HESITATING TO ACCELERATE- BOTH AT A STOP AND WHILE IN MOTION, ROLLING BACKWARDS ON AN INCLINE WHILE IN DRIVE. I'M AFRAID TO PULL OUT ONTO A ROAD IF THERE'S ANY TRAFFIC COMING, AFRAID TO CROSS AT A MEDIAN, MERGE INTO TRAFFIC FROM AN OFF RAMP. I'VE KNOWN FROM THE BEGINNING THAT SOMETHING ISN'T RIGHT WITH THIS CAR, AND READING THROUGH THE CLASS-ACTION LAWSUIT AGAINST FORD FOR THIS SAME MODEL CAR YEARS 2012-2016, I BELIEVE FORD KNOWS, TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396047February 13, 2021
POWER TRAIN
2017 FORD FOCUS SHUDDERS WHEN SHIFTING FROM 1ST TO 2ND GEAR WHEN HOT. WHEN COLD, NO ISSUES. AFTER A LONG ROAD TRIP ON THE HIGHWAY, WE STOPPED FOR A QUICK BREAK AND STARTED THE CAR UP AGAIN. THIS TIME, I NOTICED A VERY HARSH SHUDDER AND SHAKE AS I ACCELERATED FROM A STOP. NO INDICATORS ON THE DASH, NORMAL PRESSURE AND TEMP LEVELS, OIL LEVEL PERFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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