Ford Focus Complaints (2003)

977 consumer complaints on file.

#10189071April 26, 2007
ELECTRICAL SYSTEM:IGNITION
IGNITION TURNED FINE, PARKED CAR OVERNIGHT AND WHEN I RETURNED (VERY LATE THAT NIGHT) TO LEAVE THE KEY WOULD NOT TURN. THE IGNITION WAS LOCKED. NOTHING WOULD FIX THIS. I SPENT NEARLY 30 MINUTES TRYING TO TURN THE KEY WITHOUT BEING ABLE TO START THE CAR. THE NEIGHBORHOOD WAS VERY SCARY, AND MY INABILITY TO DRIVE AWAY MADE ME FEEL EXTREMELY UNEASY, ESPECIALLY AT SUCH A LATE TIME OF NIGHT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188167April 17, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 FORD FOCUS ZX3. WHILE DRIVING 5 MPH ON 04/17/2007 A RAINY DAY THE DRIVER HIT A PUDDLE AND WATER WAS TRAPPED INSIDE THE SPORT INTAKE SYSTEM WHICH CAUSED THE ENGINE TO FAIL. THE OWNERS 60 DAY WARRANTY HAS NOT EXPIRED. HOWEVER, THE DEALER STATED HE WOULD HAVE TO PAY $6,000 TO REPAIR THE ENGINE. THE CURRENT AND FAILURE MILEAGE WERE 34760. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187718April 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2003 FORD FOCUS THAT I BOUGHT BRAND NEW AND DROVE OFF THE LOT WITH 60 MILES ON IT. NOT LONG AFTER WE PURCHASED THE CAR, IT STARTED TO ACT AS THOUGH THE TRANSMISSION WAS SLIPPING WHEN CHANGING GEARS. WE HAVE ALWAYS KEPT UP ON THE RECOMMENDED MAINTENANCE AND NO ONE HAS EVER BEEN ABLE TO FIND A PROBLEM WITH THE CAR. ABOUT 3 WEEKS AGO WE WERE DRIVING AROUND THE NEIGHBORHOOD, NOT ON A BUSY STREET THANK GOODNESS, WHEN THE CAR SHIFTED VERY HARD AS WE SLOWED DOWN FOR A STOP SIGN. WHEN WE ATTEMPTED TO BEGIN DRIVING AGAIN, THE CAR WOULD NOT SHIFT OUT OF FIRST GEAR. WE PROMPTLY TOOK IT TO A TRANSMISSION SHOP WHERE THEY HAVE BEEN WORKING ON IT FOR NEARLY 3 WEEKS. THEY HAVE PULLED THE TRANSMISSION OUT TO REBUILD IT TWICE AND HAVE STILL NOT FOUND WHAT IS CAUSING THE PROBLEM. THE MECHANICS HAVE EVEN TAKEN IT OVER TO THE LOCAL FORD DEALERSHIP AND THEY CANNOT FIGURE IT OUT. I NOW HAVE A 4 YEAR OLD CAR WITH 53000 MILES ON IT THAT DOES NOT RUN. IF THAT HAD HAPPENED WHILE WE WERE DRIVING ON THE HIGHWAY WE CERTAINLY WOULD HAVE BEEN HIT BY A CAR BEHIND US. THIS IS NOT NORMAL WEAR AND TEAR, THERE IS A SERIOUS PROBLEM WITH THE TRANSMISSION OR THE COMPUTER SYSTEM. IF THIS CAR EVER ACTUALLY GETS FIXED, I WILL CERTAINLY NOT FEEL SAFE DRIVING IT AS THE PERFORMANCE OF THE CAR IS UNRELIABLE AND THERE IS NO TELLING WHEN IT WILL SUDDENLY QUIT WORKING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186572March 30, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EXTERIOR LIGHTING:BRAKE LIGHTS
TL*- THE CONTACT OWNS A 2003 FOR FOCUS WITH A CURRENT AND FAILURE ODOMETER READING OF 38,000 MILES. THE CONTACT STATED WHILE DRIVING AT ABOUT 35 MPH UNDER DRY CONDITIONS THE INSTRUMENT PANEL FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, THEY REPAIRED THE PROBLEM. BUT, WHEN SHE CONTACTED THE MANUFACTURER, THEY STATED THAT THEY WOULD NOT ASSIST HER WITH THIS PROBLEM. WHEN THE CONTACT HAD THE VEHICLE AT DEALER FOR SERVICE THE MECHANIC FOUND THAT THE THIRD BRAKE LIGHT ASSEMBLE MELTED, CAUSING THE BRAKE LIGHT TO FAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186597March 30, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TL*- CONTACT STATED WHILE DRIVING THE 2003 FORD FOCUS LX HE SAW SMOKE COMING FROM UNDERNEATH THE HOOD. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND NOTICED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT STATED THAT THE FIRE COULD HAVE STARTED FROM SOME FAULTY WIRE UNDERNEATH THE HOOD. THE CONTACT COULD PROVIDE PICTURES IF NEEDED. THE FAILURE MILEAGE AND CURRENT MILEAGE WERE BOTH 54,000.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10186151March 26, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL* - THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING A 65 MPH THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO SAFELY PULL THE VEHICLE OVER. THE VEHICLE WOULD NOT RESTART FOR AN HOUR. THE VEHICLE HAD LOST POWER FOUR TIMES. THERE WAS A WARNING LIGHT, BUT THE CONTACT WAS NOT ABLE TO REMEMBER WHICH ONE. THE FAILURE MILEAGE WAS 159,000. THE CONTACT HAD NOT TAKEN THE VEHICLE TO DEALER TO BE DIAGNOSED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186066March 24, 2007
ELECTRICAL SYSTEM:IGNITION
A FORD FOCUS WAGON 2003. WHEN I TRYING TO START THE VEHICLE THE IGNITION SWITCH CYLINDER LOCKEDE, WOULD NOT ENGAGE. THE KEY WOULD NOT TURN WHEN INSERTED IN THE LOCK & ICOULD NOT TURN ON THE CAR. THE VEHICLEWAS JUST OVER THREE YEARS OLD. *AK THIS PROBLEM HAPPENED TWO DAYS IN A ROW. CALLED FORD & THEY SAID THERE IS NO RECALL. I SEARCHED GOOGLE FOR ''FORD FOCUS IGNITION LOCKS''. PLEASE NOTE THE FOLLOWING RESULTS COPIED FROM THIS GOOGLE SEARCH ''RESULTS 1 - 10 OF ABOUT 455,000 FOR FORD FOCUS IGNITION LOCKS . (0.39 SECONDS)''. I WAS CONCERNED THAT A FAULTY IGNITION WOULD BE USED IF FORD REPLACED IT SO I CALLED A LOCAL LOCKSMITH. THE OWNER WAS VERY FAMILIAR WITH THE PROBLEM & HAS REPLACED A NUMBER OF FORD VEHICLE IGNITION LOCKS. I HAD THE LOCKSMITH REPLACED MY FOCUS IGNITION. THE COST WAS $240.75. I AM 59 YEARS OLD. MY FAMILY HAS OWNED NUMEROUS CARS & TRUCKS. I HAVE NEVER HAD TO REPLACE AN IGNITION KEY SWITCH IN ANY OTHER VEHICLE ESPECIALLY ONE JUST OVER THREE YEARS OLD. IRONICALLY TO ADD TO MY FRUSTRATION, I JUST PAID OFF THE 36 MONTH CAR LOAN ON THIS FOCUS. ALSO, SENT A LETTER TO FORD MOTOR COMPANY ABOUT THIS PROBLEM TO ATTN: ALAN MULALLY, PRESIDENT & CEO PLUS CC'ED TO WILLIAM CLAY FORD, JR., EXECUTIVE CHAIRMAN & NHTSA HEADQUARTERS, 400 SEVENTH STREET, SW, WASHINGTON, DC 20590 (SENDING VIA MAIL & EMAIL TO NHTSA)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185953March 22, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER SIDE REAR ELECTRIC WINDOW OF MY 2003 FORD FOCUS LS HAS MALFUNCTIONED & FAILED TO RESPOND TO SWITCH CONTROL. MOTOR FUNCTION SEEMED TO STILL BE INTACT BUT THE WINDOW DIDN'T RESPOND TO THE ELECTRICAL SWITCH ON THE DOOR PANEL. THIS RESULTED IN THE WINDOW BEING STUCK IN A HALF DOWN POSITION BUT COULD BE PULLED BACK UP MANUALLY WITH LITTLE RESISTANCE. 1 WEEK LATER THE PASSENGER SIDE REAR WINDOW EXHIBITED THE EXACT SAME SYMPTOMS. AFTER CALLING A FEW LOCAL DEALERSHIPS/REPAIR SHOPS, I WAS INFORMED THAT THE WINDOW(S) HAD PROBABLY COME "OFF TRACK" BUT THEY COULD NOT BE CERTAIN WITHOUT INSPECTION. I RECEIVED AN ESTIMATE OF $200 JUST TO LOOK AT THE PROBLEM, THE ESTIMATE DID NOT INCLUDE ANY ADDITIONAL FEE'S THAT MAY INCUR THEREAFTER. I CONTACTED TRIUMPH AUTO GLASS TO REPAIR THE PROBLEM AND WAS TOLD BY THE TECHNICIAN THAT THIS IS A VERY FREQUENT PROBLEM WITH THE FORD FOCUS MODEL & THAT HE HAS RAN INTO THIS PROBLEM SEVERAL TIMES IN RECENT MONTHS. HE WASN'T ABLE TO REPAIR THE PROBLEM AT THE TIME, BUT HE WAS ABLE TO IDENTIFY THE PROBLEM AS HE HAD RAN ACROSS IT NUMEROUS TIMES. HE STATED THAT BOTH REGULATORS FOR THE WINDOW MOTOR'S HAD FAILED & ESTIMATED THE REPAIR COST TO BETWEEN $500-$600.00 ! I WAS NOT ABLE TO AFFORD THAT EXPENDITURE AT THIS TIME & OPTED TO GLUE BOTH BACK WINDOWS SHUT IN THE UP POSITION. SO NOW I HAVE ESSENTIALLY NO REAR WINDOWS (AT LEAST WINDOWS THAT FUNCTION) & THERE IS DAMAGE TO THE CARPET & UPHOLSTERY FROM THE ELEMENTS. NOT TO MENTION THE FEAR OF POSSIBLY HAVING THE CAR BROKEN INTO OR STOLEN. I DID WISH TO MAKE YOU AWARE OF THIS ISSUE AS IT SEEMS TO BE QUITE FREQUENT. I HAVE CHECKED YOUR SITE & SEVERAL OTHERS FOR THE FORD FOCUS & WAS UNABLE TO FIND ANY RECALLS OR BULLETINS FOR THIS PROBLEM. BUT IT'S A BIG PROBLEM & A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY FORD AND I AM OBVIOUSLY NOT THE ONLY ONE AFFECTED BY THIS MECHANICAL FAILURE. THANK YOU FOR TIME AND ATTENTION TO THIS MATTER. SINCERELY, MARK WILLIAMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185557March 19, 2007
ELECTRICAL SYSTEM:IGNITION:MODULE
2003 FORD FOCUS - AN APPARENT "KNOWN DEFECT" YET STILL NOT A RECALL OR REIMBURSABLE EXPENSE TO FIX. WE ARE UNABLE TO START THE CAR. THE KEY GOES INTO THE IGNITION, BUT WON'T TURN THE SWITCH... FORD'S FIX IS TO REPLACE THE CYLINDER AT OVER $300.00 AND A NEW SECURITY KEY AT $150.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185419March 17, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT
THE KEY STUCK IN THE IGNITION SWITCH ON MY 2003 FOCUS PZEV. WHEN IT FINALLY RELEASED IT WOULD NO LONGER TURN. I HAD THE VEIHICLE TOWED BY AAA AND HAD A AAA LOCKSMITH COME TO REPAIR THE IGNITION WHICH I WAS TOLD IS NOT COVERED UNDER MY WARRENTY, AT A COST OF $300. THE LOCKSMITH SAID IT IS A COMMON PROBLEM ON THE FOCUS. ONE MONTH LATER THE LOCKSMITH HAD TO COME BACK OUT TO REPAIR IT AGAIN. A YEAR LATER I MUST TURN THE KEY BACK A NOTCH TO REMOVE IT FROM THE IGNITION. IT WILL COST ME ANOTHER $300 TO HAVE THE REPAIR REPEATED. THE LOCKSMITH SAYS THAT THE PROBLEM IS WITH THE PART ITSELF AND WILL CONTINUE TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184713March 10, 2007
POWER TRAIN:CLUTCH ASSEMBLY
MY DAUGHTER DRIVES A 2003 FORD FOCUS SVT. ON FEBRUARY 28, 2007 SHE WAS RETURNING TO EASTON, PA FROM STATE COLLEGE, PA WHEN THE TRANSMISSION DESTROYED ITSELF RESULTING IN A CATASTROPHIC FAILURE OF THE GEARBOX, FLYWHEEL,BELL HOUSING AND PRESSURE PLATE. THIS TOOK PLACE ON I-80 . I FEEL YOU SHOULD BE INFORMED DUE TO THE AMOUNT OF DAMAGE AND SEVERITY OF THE EXPLOSION. A FIRE DID RESULT FROM THE FAILURE/EXPLOSION. I HAVE CONTACTED FORD (STATE COLLEGE FORD) AND THEIR ESP REPRESENTATIVE HAS CLAIMED THE DO NOT COVER PRESSURE PLATE FAILURE PAST 12,000 MILES AND HAVE DECLINED TO ADMIT THIS IS A SERIOUS SITUATION. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10184017March 2, 2007
ELECTRICAL SYSTEM:IGNITION
I'VE HAD MY 2003 FORD FOCUS WAGON IN TWICE FOR REPAIR OF THE IGNITION LOCK. THE FIRST TIME I HAD THE PROBLEM THE STEERING WHEEL WOULDN'T RELEASE AS THE KEY WOULDN'T FIT INTO THE IGNITION. TOOK IT TO THE DEALER AND THEY REMOVED THE LOCK CYLINDER. IT WAS CLEANED AND LUBED AND OPERATING NORMALLY ON 26 JANUARY 2007. ABOUT A MONTH LATER I WAS HAVING THE SAME PROBLEM. THIS TIME I HAD TO HAVE IT TOWED TO THE DEALER. THIS CAR ONLY HAS 13,000 MILES ON IT! THEY HAD TO DRILL OUT THE IGNITION LOCK CYLINDER AND REPLACE IT. I HOPE THIS TIME IT WILL LAST LONGER THAN A MONTH! THIS WAS A VERY COSTLY SERVICE! $267.00 FOR LABOR AND $99.91 FOR THE PART! I HAVEN'T SEEN ANY RECALLS ON THIS YET BUT IF THEY DO HAVE ONE I'M HOPING TO GET MY MONEY BACK AS THIS HAS BEEN A VERY COSTLY SERVICE TO ME - ALMOST $600.00 TOTAL FOR BOTH INSTANCES! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183898March 1, 2007
ELECTRICAL SYSTEM
TL*- THE CONTACT STATED THAT WHEN DRIVING THE 2003 FORD FOCUS THE VEHICLE SHIFTED INTO NEUTRAL, THEN SHIFTED BACK INTO DRIVE. THIS WOULD LAST ANYWHERE FROM A FEW SECONDS TO A COUPLE OF MINUTES. THE CONTACT STATED THAT THE DASHBOARD LIGHTS AND RADIO WOULD FLICKER ON AND OFF, AS WELL AS THE LIGHTING SYSTEM, INCLUDING THE HEADLIGHTS. THE CONTACT STATED THAT THE DOORS WILL ALSO LOCK AND SHE WASUNABLE TO EXIT THE VEHICLE. WHEN THIS HAPPENED SHE ATTEMPTED TO GET OUT OF THE VEHICLE BY MANUALLY HITTING THE UNLOCK SWITCH. THE VEHICLE LOCKS FINALLY OPENED AFTER APPROXIMATELY TWENTY MINUTES. THE MECHANIC ADVISED THE CONTACT TO HAVE ELECTRICAL SYSTEM REPROGRAMMED, WHICH WAS DONE IN NOVEMBER 2006, BUT SHE CONTINUED TO HAVE THE SAME PROBLEMS. THE VEHICLE STALLED WHEN EXITING THE INTERSTATE WHILE DRIVING AT 45 MPH. THERE WERE NO WARNING LIGHTS BEFORE THE VEHICLE LOST POWER. THE CONTACT WAS UNABLE TO RESTART VEHICLE, AND HAD VEHICLE TOWED TO A MECHANIC. THE MECHANIC INFORMED CONTACT HE DID NOT KNOW WHY THE VEHICLE LOST POWER. THE VEHICLE CURRENTLY HAD 57000 MILES. *AK UPDATED 03/30/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182894February 18, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE OWNED 3 FORD FOCUS: ONE 2000 AND TWO 2003. ALL THREE VEHICLES HAVE HAD AN IGNITION CYLINDER FAILURE WHICH COST IN EXCESS OF $300 EACH TIME. THE KEY WILL NOT TURN IN THE IGNITION AND THIS HAPPENS WITHOUT WARNING. ON THREE OCCASIONS I HAVE BEEN STRANDED AND HAD TO CALL AAA TO GET BE TO A GARAGE FOR REPAIR. I HAVE CITED ONLY THE MOST RECENT INCIDENT IN THIS COMPLAINT. THIS IS A KNOWN PROBLEM AND I FAIL TO SEE WHY A RECALL WAS NEVER ISSUED. FORD SHOULD BE HELD ACCOUNTABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181257January 31, 2007
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2003 FORD FOCUS. THE FAULT IS THAT WHEN I PUT THE KEY IN THE IGNITION, THE KEY WILL NOT TURN AT ALL. IT IS LOCKED IN PLACE. IT HAPPENED ONCE THIS SUMMER ON THIS CAR AND ON A 2002 FOCUS I SOLD TO A FRIEND WHOM WORKS WITH ME. I CALLED THE FORD DEALERSHIP TO SEE IF THEY HAVE SEEN THIS PROBLEM, WHICH THEY HAD. THEY TOLD ME I COULD TAP IT WITH A RUBBER HAMMER TO GET IT TO UNLOCK. SURE THING, IT DID. I CHECKED FOR RECALLS, WHICH NONE WERE FOUND. I CHECKED FOR TSB'S, SURE ENOUGH, THERE ARE NUMEROUS REPORTS OF THIS PROBLEM. THIS APPEARD TO BE A MAJOR DEFECT. I BELIEVE THIS COULD BE A SERIOUS SAFETY PROBLEM IF FOR INSTANCE SOMEONE WENT FOR A DRIVE DURING THE WINTER IN THE REMOTE MOUNTAINS AND STOPED TO GOT FOR A WALK. UPON RETURN, THE DEFECTIVE IGNITION WOULDN'T WORK AND THEY'RE STRANDED. FORD DIDN'T APPEAR TO WANT TO LISTEN TO MY COMPLAINTS. LOOK AT THE TSB'S AND YOU'LL REALLY GET A GOOD PICTURE OF THE VOLUME OF IGNATION PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179524January 23, 2007
ELECTRICAL SYSTEM:IGNITION
MY KEY STOPPED WORKING, OR WOULD ONLY WORK INTERMITTENTLY FOR THE PAST MONTH. I STARTED CARRYING MY SPARE KEY AT ALL TIMES SO I WOULDN'T GET STRANDED. I FINALLY HAD A 2ND KEY MADE ($125 AT DEALERSHIP). THE NEW KEY FAILED TO WORK LATER THE SAME DAY. MORE INTERMITTENT IGNITION PROBLEMS FOR NEXT 2 WEEKS. THIS PAST SATURDAY BOTH KEYS FAILED. WHEN I COULD FINALLY GET THE CAR TO START I CAME HOME AND STARTED RESEARCHING ON WEB. FOUND THIS IS A WIDESPREAD WELL-KNOWN PROBLEM. HAVE APPT. AT DEALERSHIP TOMORROW FOR TOTAL IGNITION REPLACEMENT, MY TIME, MY DIME. IT WILL BE A FEW HUNDRED DOLLARS. I ALREADY WORK A FULL TIME AND PART-TIME JOB TO MAKE ENDS MEET. I CANNOT AFFORD THIS. I CAN'T AFFORD TO BE STRANDED SOMEPLACE IN THE MIDDLE OF THE NIGHT, EITHER. FORD DAMNED WELL KNOWS ABOUT THIS, AND JUST IGNORES THEIR CUSTOMERS. THIS IS THE 5TH FORD I'VE OWNED IN 20 YEARS. IT WILL BE MY LAST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178692January 15, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY WILL NOT TURN INSIDE THE IGNITION. THIS HAPPENED SEVERAL WEEKS AGO AS WELL, BUT I WAS ABLE TO JIGGLE IT LOOSE. THIS TIME IT IS STUCK AND 40 MINUTES OF JIGGLING, WD40, AND FRUSTRATION DID NOT WORK. I AM STILL WORKING ON WHAT TO DO ABOUT IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178498January 12, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE KEY INSERTION CYLINDER (LOCATED NEXT TO THE STEERING WHEEL): IT WILL EVENTUALLY LOCK INTO PLACE AND WILL NOT TURN -- MAKING IT IMPOSSIBLE TO TURN THE KEY AND DRIVE. THE SAFETY HAZARD: WHEN MY 2003 FORD FOCUS LOST POWER AND NEEDED TO BE RESTARTED ON THE ROAD, THE KEY INSERTION CYLINDER LOCKS INTO PLACE, MAKING IT DANGEROUS TO TURN THE WHEEL -- BECAUSE THE STEERING WHEEL LOCKS WHEN THE KEY CYLINDER IS IN THE "KEY INSERT/BEGIN" POSITION. THERE ARE SEVERAL HORROR STORIES, ON THE INTERNET, ABOUT FORD FOCUS VEHICLE OWNERS WHO HAVE BEEN STRANDED BECAUSE OF A FAULTY KEY IGNITION CYLINDER; OR THEIR CAR WILL NOT TURN OFF BECAUSE THEIR KEY IS STUCK IN THE START POSITION. FORD DEALERSHIPS WILL ONLY COVER THIS ITEM IF IT WARRANTED, BUT NEGLECT THE PRODUCT DESIGN AND REFUSE TO CONSIDER A PRODUCT RECALL. THIS TYPICAL ITEM COST OVER $250 WITH LABOR. EVENTUALLY, EVEN WITH A NEW KEY CYLINDER, THE PROBLEM WILL START TO EXIST AGAIN, COSTING THE CONSUMER AND CREATING A SERIOUS HAZARD FOR OUR CITIZENS ON AMERICAN ROADWAYS. THE PROBLEM IS CURRENT IN MY VEHICLE AND I AM AUTHORIZING THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION TO USE MY VEHICLE AS AN INVESTIGATIVE TOOL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178424January 11, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
FORD FOCUS 2003 FOR SEVERAL OCCASIONS THE IGNITION LOCK KEY CYLINDER HAD NOT WORKED, I WAS NOT ABLE TO TURN THE KEY AND GET THE CAR TO START. CONSEQUENCES, FIRST I WAS NOT ABLE TO TAKE MY CHILD TO THE EMERGENCY ROOM UNTIL ANOTHER VEHICLE ARRIVED, ANOTHER CONSEQUENCE, I WAS LATE TO WORK, THEN IT WAS IN THE MIDDLE OF THE NIGHT ON A DANGEROUS AREA OF TOWN, RISKING MY LIFE. FINALLY IT GOT STUCK AT THE AIRPORT AND HAD TO CALL A TOW TRUCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178146January 8, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
FORD FOCUS 2003: THE IGNITION MECHANISM STOPPED WORKING WITH NO WARNING. THE KEY COULD NOT BE FULLY INSERTED INTO THE IGNITION OR TURNED. SUBSEQUENTLY, THE CAR COULD NOT BE STARTED. AT FIRST, THE KEY COULD BE TAPPED INTO THE IGNITION, BUT THAT ONLY WORKED A FEW TIMES. EVENTUALLY I HAD TO HAVE THE WHOLE TUMBLER MECHANISMS REPLACED IN THE IGNITION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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