Ford Focus Complaints (2007)

391 consumer complaints on file.

#11023822September 17, 2017
EXTERIOR LIGHTING
TAIL LIGHT ASSEMBLY ON BOTH SIDES ($200 EACH TO REPLACE) ARE MELTING FROM THE HEAT OF THE STOP/TAIL LIGHT BULB. I SEE MANY OTHER SIMILAR COMPLAINTS TO NHTSA. IT NECESSITATES PUTTING IN LOWER WATTAGE BULBS WHICH ARE NOT AS BRIGHT AS THE ORIGINAL. THIS WAS DISCOVERED WHEN REPLACING A BULB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020468August 29, 2017
SERVICE BRAKES
CAR IN MOTION, WHILE BRAKING AND MAKING A TURN WOULD LOSE BRAKE PEDAL PRESSURE IF GOING OVER ROUGH ROAD. ON 9/24/14, THIS SITUATION RESULTED IN AN ACCIDENT, COLLISION WITH ANOTHER VEHICLE DUE TO INABILITY TO STOP. INSURANCE REPAIRED THE CAR COSMETICALLY, BUT DID NOT ADDRESS OR REPAIR THE BRAKING ISSUE. FIRST TIME TO DEALER AFTER THE ACCIDENT, THEY TRIED BLEEDING THE BRAKES. THIS DID NOT FIX THE PROBLEM. I CONTINUED TO DRIVE CAR UNTIL LARGE AMOUNT OF BRAKE FLUID APPEARED IN DRIVEWAY. SECOND DEALER REPAIRED BY REPLACING THE ABS HYDRAULIC CONTROL UNIT AT A COST OF OVER $2000. BRAKE PEDAL PRESSURE PROBLEM WAS FINALLY RESOLVED. TODAY, 8/29/2017, WHILE DRIVING OFF AN EXIT RAMP, BRAKING AND TURNING ONTO A ROAD THAT WAS BEING RESURFACED (ROUGH ROAD TRANSITION), I LOST BRAKE PEDAL PRESSURE. PEDAL WENT NEARLY TO FLOOR. PEDAL WAS SOFT THROUGH THE NEXT FEW MILES. I PARKED THE CAR TO ATTEND AN EVENT. THEN I CONTINUED HOME, DRIVING INCLUDED A FEW MORE TRAFFIC LIGHT STOPS ON MY WAY HOME, THE BRAKE PEDAL PRESSURE SUDDENLY RETURNED. TONIGHT'S EVENT BRINGS BACK MEMORIES OF THE SAME SITUATIONS I EXPERIENCED WITH THIS CAR YEARS AGO. I HAVE ATTACHED A BRIEF INSURANCE SUMMARY ABOUT THE NATURE OF THE CLAIM. I WAS NOT ABLE TO FIND THE POLICE REPORT, BUT MAY BE ABLE TO REQUEST ANOTHER COPY SHOULD YOU WANT IT. COULD THIS PROBLEM ON MY 2007 FORD FOCUS BE RELATED TO NHTSA ACTION NUMBER: PE16017 WHICH DESCRIBES MY ISSUE BUT ON FORD FUSION'S BUILT DURING THE SAME YEAR? PLEASE INVESTIGATE IF SIMILAR OR THE SAME PARTS ARE SHARED BETWEEN THE FOCUS AND FUSION. WHILE TRYING TO SOLVE THIS PROBLEM YEARS AGO, I CAME ACROSS OTHERS EXPERIENCING THE SAME SYMPTOMS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11005905July 17, 2017
POWER TRAIN
IN JUNE 2013, I WAS DRIVING N ON I15 (APPROX 82 MILES FROM HOME. AFTER USING CRUISE CONTROL AROUND 80MPH, THE SPEED LIMIT CHANGED TO 65. AS I TAPPED THE BRAKE TO STOP CC, MY CAR ALMOST STOPPED TO A GRINDING HALT. THE CAR HAD 47000 MILES. AFTER I PANICKED FOR ABOUT A HALF HOUR BECAUSE I AM DISABLED, I FINALLY PUT IT IN D & IT WORKED. WHEN I RETURNED HOME, IT LITERALLY STOPPED PERMANENTLY IN MY DRIVEWAY. I CALLED A TOW TO TAKE TO FORD DEALERSHIP. I PAID FOR THE TOW AND OF COURSE ALMOST $200 TO TELL ME THE TRANSMISSION NEEDED REPAIRED! THIS WOULD COST AROUND $3600! FORD HAS BEEN IGNORING ME FOR YEARS BECAUSE I FEEL THEY SHOULD PAY FOR TOWING, DIAGNOSTICS, REPAIRS AND CAR RENTALS. I HAVE RECEIVED NOTHING. NOT A LETTER FROM THE DEALERSHIP'S OWNER, NOTHING. I BOUGHT THIS CAR WITH EIGHT MILES ON THE ODOMETER & TOOK CARE OF IT SO IT WOULD LAST MANY YEARS. FORD HAS TREATED ME EXTREMELY UNFAIRLY & I'M STILL VERY ANGRY ABOUT THE MONEY I HAD TO SPEND! THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005507July 15, 2017
STEERING, UNKNOWN OR OTHER
HAD TO REPLACE THE POWER STEERING UNIT, REPLACED COMPUTER CHIPS STILL COMES ON SAYING CHECK ENGINE, SECTION OF AIR CONDITIONER RUSTED THROUGH, A SMALL LEAK, HAVE TO KEEP GETTING IT RECHARGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004688July 11, 2017
AIR BAGS, UNKNOWN OR OTHER
THE AIRBAG WARNING LIGHT FOR THE DRIVER'S SIDE AIRBAG ON THE DASHBOARD GOES ON AND OFF AND HAS BEEN DOING THIS FOR THE PAST COUPLE OF YEARS. (I AM NOT SURE EXACTLY WHEN IT BEGAN, SINCE WHEN THE LIGHT WENT OFF, I THOUGHT THE PROBLEM WAS OVER) I HAVE HAD A CAR REPAIR SHOP TRY TO FIX IT SEVERAL TIMES, BUT THE PROBLEM HAS CONTINUED. THE WARNING LIGHT COMES ON AND STAYS ON (IN EVERY SEASON OF THE YEAR) WHEN THE WEATHER IS HUMID OR DAMP AND GOES OFF WHEN THE AIR IS DRIER. THE MECHANICS SAY THE AIRBAG WILL NOT DEPLOY WHEN THE AIRBAG LIGHT IS ON AND THAT I HAVE TO REPLACE THE AIRBAG AT A COST OF AROUND $400. I DO NOT BELIEVE IT IS A TAKATA AIRBAG, BUT AM NOT SURE. STILL, IT IS DEFECTIVE AND I THINK THESE AIRBAGS SHOULD BE INSPECTED IN OTHER FORD FOCUS MODELS IN WHICH THEY ARE INSTALLED. ALSO THE AUTOMATIC DOOR LOCK (LOCKING FROM THE DRIVER'S SIDE FRONT DOOR) STOPPED WORKING FOR THE FRONT PASSENGER'S SIDE DOOR MORE THAN A YEAR AGO. I NOW HAVE TO LOCK AND UNLOCK IT MANUALLY FROM THE INSIDE, REQUIRING THE PASSENGER TO WAIT OUTSIDE THE CAR WHILE I (DRIVER) GET INTO THE CAR AND UNLOCK THE PASSENGER SIDE DOOR. THIS POSES A SAFETY ISSUE FOR THE FRONT SEAT PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002492June 30, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING 70 MPH, THE ENGINE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND IT WAS TOWED TO HIS RESIDENCE. THE DEALER (J.D. BYRIDER LOCATED AT 1801 GORDON HWY, AUGUSTA, GA 30904; (706) 736-5543) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 803-359-4114 AND STATED THAT THERE MAY BE AN OPEN RECALL. THE MANUFACTURER ADVISED THE CONTACT TO CHECK FOR ANY RECALLS BEFORE THEY COULD INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995752June 18, 2017
UNKNOWN OR OTHER
CAN'T REMOVE KEY CAN'T REMOVE KEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990795May 21, 2017
AIR BAGS
WHILE DRIVING 70 ON THE TURNPIKE THE DRIVER SIDE SIDE AIRBAG DEPLOYED OUT OF THE SEAT WITHOUT ANY TYPE OF IMPACT OR ACCIDENT CAUSING IT TO DO SO. THE DEPLOYMENT CAUSED NUMEROUS INJURIES. THERE ARE NO SIGNS OF ANY DAMAGE TO THE VEHICLE THAT WOULD HAVE CAUSED THE AIRBAG TO DEPLOY. RESPONDING OFFICERS/DEPUTIES DID NOT FILE A POLICE REPORT BECAUSE THERE WAS NO ACCIDENT. THE FORD COLLISION CENTER CANNOT FIND THE REASON FOR DEPLOYMENT AND THE SENSOR BOX IS BEING SHIPPED TO FORD FOR INVESTIGATION. THE CAR REMAINS I REPAIRED.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10970642April 5, 2017
AIR BAGS, POWER TRAIN
THE AIRBAG LIGHT ON THE DRIVER SIDE CAME ON AND WON'T GO OUT. FORD FOCUS 2007 POWER STEERING MOTOR IS GOING OUT. I HAD MY CAR SERVICED IN 2016 AND FOUND OUT ABOUT THE POWER STEERING WAS GOING OUT . THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968601March 27, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE SLOWING DOWN TO 5 MPH TO APPROACH AN INTERSECTION, THE VEHICLE DROVE OVER A POTHOLE. THE CONTACT LOST CONTROL OF THE VEHICLE, BUT MANAGED TO APPLY THE BRAKES TO STOP THE VEHICLE. THE CONTROL ARM ASSEMBLY WAS RUSTED AND SPLIT IN HALF, THE PLASTIC SHROUD WAS RIPPED, AND THE FENDER ON THE PASSENGER SIDE WAS PUSHED INTO THE FRONT PASSENGER DOOR, WHICH MADE THE DOOR DIFFICULT TO OPEN AND CLOSE. THE VEHICLE WAS TOWED TO A RESIDENTIAL HOME WHERE IT WAS DIAGNOSED. THE INDEPENDENT MECHANIC DETERMINED THAT THE LOWER CONTROL ARM FAILED. THE CONTROL ARM FAILURE WAS REPAIRED BY THE INDEPENDENT MECHANIC. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000. ..UPDATED 06/08/17 *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956703February 24, 2017
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
THE AIRBAG LIGHT IN THE DASHBOARD STAYS ON ALL OF THE TIME. THE DRIVER AND PASSENGER SEAT BELT COMES UNBUCKLED SOMETIMES FOR NO APPARENT REASON, AND HAS BEEN DOING THIS SINCE I ACQUIRED THE CAR IN 2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947595January 25, 2017
AIR BAGS, SEAT BELTS
THE AIR BAG LIGHT STAYS ON ALMOST ALL THE TIME AND THE PASSAGER SEAT BELT WILL COME UNLASHED AT TIMES, THIS HAS HAPPENED MORE THEN ONCE WITH IN THIS LAST YEAR 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938487December 29, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR BEFORE THE VEHICLE STOPPED. THE FAILURE RECURRED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER WHO STATED THAT THERE WAS NOTHING WRONG WITH THE BRAKES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937523December 27, 2016
AIR BAGS
SIDE AIRBAG, CONTAINED INSIDE MY SEAT ON MY LEFT SIDE AS I DROVE, INFLATED SUDDENLY AND VIOLENTLY AND UNPROMPTED BY ANY COLLISION EVENT. THE VEHICLE WAS IN MOTION AT THE TIME, TRAVELLING 50 MPH IN A STRAIGHT LINE IN THE CENTER LANE ON AN OTHERWISE EMPTY ROAD.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10926991November 18, 2016
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHEN THE BRAKE PEDAL WAS DEPRESSED AT 30 MPH, THE VEHICLE CONTINUED TO ACCELERATE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. AFTER THE FAILURE OCCURRED, THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. UPDATED 05/30/17*LJ UPDATED 7/9/18*JB *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10924216November 4, 2016
LATCHES/LOCKS/LINKAGES
THE FRONT DRIVER'S SIDE DOOR LATCH MECHANISM WILL NOT CATCH ALL THE TIME AND REQUIRES SEVERAL TIMES SHUTTING THE DOOR BEFORE IT WILL CATCH. ALSO, OCCASIONALLY WHILE DRIVING THE DOOR WILL BECOME UNLATCHED AND OPEN ON ITS OWN. I'VE SEEN MANY COMPLAINTS ABOUT THIS ONLINE AND THERE HAS BEEN A RECALL ON OTHER YEARS WITH THE SAME PART BUT NOT ON THE 2007 FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908690September 22, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS ABLE TO RETRIEVE AN ERROR CODE FOR THE FRONT DRIVER SIDE AIR BAG MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 11/29/16*LJ UPDATED 12/06/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899309August 29, 2016
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE AIR BAG LIGHT INDICATING THAT THE PASSENGER AIR BAG EVEN WHEN THERE'S A PASSENGER ON BOARD WILL INDICATE THE AIRBAG IS OFF. IT HAS BEEN DOING THIS EVERYSINCE I GOT THE CAR 4 YEARS AGO. NOW I HAVE A CHILD AND PEOPLE WHO RIDE IN THE PASSENGER SEAT AND SAFETY HAS BECOME A HUGE CONCERN THERE ARE MANY REPORTS ONLINE OF THIS ISSUE INCLUDING ON HERE. MY FAMILY AND I CANNOT AFFORD TO REPLACE THIS OR FIX THIS OUR SELVES TO MY KNOWLEDGE THE ONLY AFTERMARKET PARTS ON MY CAR OUR THE TIRES AND ALL OF THE MOUNTS. FOR THE ORIGINAL MANUFACTURED MOUNTS FAILED AND BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875829June 22, 2016
AIR BAGS, SEAT BELTS
FORD HAS PUT OUT A RECALL ON THE AIRBAG SENSOR AND IT'S NOT WORKING SO MY LIGHT FOR MY AIRBAG STAYS ON INDICATING THE AIRBAG IS DISABLED AND I CAN'T AFFORD TO GET IT FIXED AND I'VE READ ONLINE THAT A LOT OF PEOPLE HAVE BEEN COMPLAINING ABOUT THE PROBLEM WITH THE AIRBAG SENSOR NOT WORKING PROPERLY FOR THE 2007 FORD FOCUS YOU NEED TO DO AN INVESTIGATION ON THIS PROBLEM ASAP WHEN I START MY CAR UP THE LIGHT FOR THE AIRBAG POPS ON AND STAYS ON THE WHOLE TIME I'M DRIVING IT IS TOTALLY DISABLED AND THAT'S NOT GOOD AT ALL THERE NEEDS TO BE A RECALL ON THIS ASAP I HAVE GONE TO A LOT OF WEBSITES AND SEEN MANY PEOPLE COMPLAINING ABOUT THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875830June 22, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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