Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10596505June 5, 2014
ELECTRICAL SYSTEM
THE KEY WILL NOT TURN. THE STEERING WHEEL AND IGNITION ARE LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592151May 17, 2014
TIRES, TIRES:SIDEWALL
COMPLAINT AGAINT GENERAL ALTIMAX RT TIRES, SIZE 195/60R15. EXTREAMLY LARGE BUBBLES IN SIDEWALLS IN 3 OUT OF 4 TIRES ON OUR 2000 FORD FOCUS. I JUST PURCHASED THE 2 FRONT TIRES 4/2/2014 AND THE BACK 2 TIRES JULY 2013.. 1 TIRE, RIGHT REAR WENT FLAT THE OTHER DAY, FOUND LARGE HOLE IN SIDEWALL OF TIRE, IT APEARED NOTHING HAD PUNTURED THE TIRE. I DID NOT THINK NOTHING OF IT AT 1ST. TOOK CAR TO FORD DEALER TO HAVE TIRE REPACED, WHICH THEY DID. WHILE AT THE FORD DEALER, THEY POINT OUT LARGE BUBBLES IN THE SIDEWALLS OF BOTH FRONT TIRES, THOSE 2 TIRES WERE JUST PURCHASED A LITTLE MORE THAN 1 MONTH AGO AND ONLY DRIVEN 2870 MILES. I CALLED GENEAL TIRE COMPANY AND THEY SAID TO CONTACT THE SELLER OF THE TIRE, TIRE SELLER SAYS TO SEE THE TIRE COMPANY TO GET ADDRESSED. THE TIRE BUBBLES ARE VERY LARGE AND A DANGEROUS CONDITION, THESE TIRES COULD EXPLODE AT ANY TIME, THE CAR COULD NOT BE DRIVEN WITH THESE TIRES. I JUST PURCHASED 2 TIRES OF A DIFFERENT BRAND FOR THE FRONT OF THE CAR, WHILE I FIGHT WITH GENERAL TIRE COMPANY. I WORKED AS A TECHNICIAN FOR A FORD DEALER FOR OVER 20 YEARS, AS MY PRIOR PROFESSION. I HAVE NEVER SEEN TIRES FOR HUGE BUBBLES LIKE THESE GENERAL TIRES. THESE GENERAL TIRES ARE SAFETY HAZZARD AND SHOULD BE RECALLED AND I WOULD NOT RECOMMEND THEM TO ANYONE. I WILL NEVER BUY GENERAL TIRES AGAIN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585519April 29, 2014
ELECTRICAL SYSTEM, POWER TRAIN:CLUTCH ASSEMBLY, EXTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, FUEL/PROPULSION SYSTEM
I HAVE OWNED THIS CAR SINCE DECEMBER OF 2003 AND IT HAS BEEN A VERY LARGE MONEY PIT. THIS TIME THE CAR JUST STOPPED RUNNING. I HAD TAKEN IT TO AUTOZONE AND THEY TOLD ME IT NEED AN EGR SENSOR OR HOSING FOR IT. WHEN I WAS TURNING AT A LIGHT THE CAR JUST STOPPED RUNNING WHEN I HAD JUST TURNED ONTO A MAIN HIGHWAY. THERE HAS BEEN MAJOR ELECTRICAL PROBLEMS WITH IT SINCE DAY ONE. THIS CAR HAS HAD 5 CLUTCHES IN IT AND I HAVE COMPLAINED ABOUT THAT ALL IN ITSELF BECAUSE A CAR SHOULD NEVER NEED THAT MANY CLUTCHES WITHIN 100,000 MILES. THAT IS RIDICULOUS AND VERY EXPENSIVE AND I HAVE GOTTEN NO WHERE WITH THAT EVEN THOUGH THERE ARE OTHER 2000 FORD FOCUS'S WITH THE SAME ISSUE. MY ONE HEAD LIGHT IS NOT RIGHT IT NEVER HAS BEEN THERE IS CORROSION ON THE INSIDE OF THE HEADLAMP. THE REAR DOOR LATCH DOES NOT WORK ON THE PASSENGER SIDE OF THE VEHICLE. THE PASSENGER SIDE FRONT DOOR ALSO DOES NOT LATCH CORRECTLY AND NO LONGER LOCKS AT ALL. THE TRUNK LATCH IS NOT RIGHT EITHER. IT WILL NOT ALWAYS UNLATCH AND THEN CLOSE AGAIN. IT OFTEN REQUIRES SEVERAL MORE TIMES OF PUSHING THE TRUNK RELEASE AND IT WILL FINALLY UNLOCK AFTER SEVERAL ATTEMPTS. I HAVE PUT THOUSANDS OF DOLLARS INTO THIS LEMON. I HAVE ALL THE REPAIR PAPERWORK, IT HAS A BRAND NEW BREAKING SYSTEM, BRAND NEW TRANSMISSION, BRAND NEW ENGINE, BRAND NEW CLUTCH, BATTERY. WE HAVE REPLACED EVERYTHING IN THIS CAR AND HERE WE GO AGAIN....THIS CAR HAS SAT MORE THAN IT HAS BEEN DRIVEN!!! I HONESTLY FEEL THAT WE SHOULD BE REIMBURSED FOR THE MONEY WE SPENT ON BUYING THE CAR BECAUSE IT WAS AND IS STILL A LEMON SINCE DAY ONE...... *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584489April 23, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH ON A CURVED ROAD, A LOUD NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT MOVED OFF THE ROADWAY TO INSPECT THE FAILURE AND DISCOVERED THAT THE DRIVER'S SIDE SUBFRAME HAD BECOME COMPLETELY DETACHED FROM THE VEHICLE DUE TO CORROSION. THERE WAS ALSO A LARGE HOLE UNDER THE CARRIAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 54,140.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577877April 7, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SEATS
A HOLE APPEARED IN THE DRIVER'S SEAT UPHOLSTERY, NEAR THE DRIVERS LEFT HIP. DISASSEMBLY OF THE SEAT CUSHION REVEALED A BROKEN WELD WHICH ALLOWED A SHARP METAL PIECE TO PUNCTURE THE UPHOLSTERY. I ALSO OBSERVED THIS ON REPLACEMENT SEATS I PURCHASED FROM A 2002 SVT FOCUS. PHOTOS (OF THE 2000 SEAT) AT HTTPS://FLIC.KR/P/MLE2FP; HTTPS://FLIC.KR/P/MLDUYH; HTTPS://FLIC.KR/P/MLE5W6. I WAS AWARE OF THE HOLE WHEN I PURCHASED THIS CAR IN 2005, BUT DID NOT DISCOVER THE CAUSE UNTIL RECENTLY, WHEN THE SEAT FOLDING MECHANISM FAILED, AND I HAD TO REPLACE THE SEATS, AND NOTICED A SIMILAR HOLE IN SEVERAL THAT I SAW. I THEN DISASSEMBLED THE ORIGINAL SEAT AND FOUND THE CAUSE OF THE PROBLEM. THIS ISSUE IS DANGEROUS IN THAT IT EXPOSES THE DRIVER'S BODY TO A SHARP METAL PROJECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574036March 21, 2014
ENGINE
ENGINE STALLS WHILE MOVING AT SPEEDS UP TO 20MPH. DIFFICULT TO RESTART. THIS HAS HAPPENED MULTIPLE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574031March 21, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, ENGINE
CAR WAS DRIVING NORMALLY, PARKED MY CAR, TRIED TO RESTART IT AND KEY WOULD NOT TURN. POSSIBLY A BROKEN IGNITION SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567341March 4, 2014
AIR BAGS
AUTO ACCIDENT ON 8/26/2013 IN FREDERICKSBURG, VA, CORNER OF HWY 1 AND HWY 208 AT 9:15 AM. DRIVING BETWEEN 5-7 MPH DUE TO STOP AT RED LIGHT TO MAKE RIGHT TURN. DRIVER IN FRONT STARTED THROUGH THE RED LIGHT AND STOPPED. I HIT HER CAR BUT NO CAR BODY DENTS ON EITHER CAR. MY 2000 FORD FOCUS UPON IMPACT DEPLOYED (2) AIR BAGS, EVEN THOUGH I WAS THE ONLY PERSON IN THE CAR AND NO WEIGHT ON PASSENGER SEAT. THE AIR BAGS CAUSED ALL THE CAR DAMAGE AND SECOND DEGREE BURN ON MY RIGHT HAND. THE PASSENGER AIR BAG LID SMASHED THE CAR WINDSHIELD. THE CAR WAS DRIVABLE BUT UNSAFE TO DRIVE AWAY FROM ACCIDENT. I TOWED IT TO LOCAL FORD DEALER (PURVIS) ON HWY 1 FOR DIAGNOSTICS TEST TO CHECK THE SENSORS. THE DEALER REPORT SAID THAT THE CAR OPERATED AS DESIGNED AND BOTH AIR BAGS SHOULD DEPLOY AND CAUSE ALL THAT DAMAGE (CAR/BODY) ESTIMATED $4914.00 AT LOW SPEEDS. THE REPAIR COST IS MORE THAN THE VALUE OF THE CAR.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10562675February 3, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE FAILED TO RETURN TO AN IDLE POSITION. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 00V302000 (VEHICLE SPEED CONTROL). THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536860August 23, 2013
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
I WAS PULLED OVER ON MY WAY HOME FROM WORK ALMOST MIDNIGHT, AND WAS NOTIFIED BY THE OFFICER THAT I HAD NO TAILLIGHTS, BUT MY TURN SIGNALS AND HAZARD LIGHTS WERE WORKING. THE LICENSE PLATE LIGHT AND RUNNING LIGHTS ARE NOT WORKING EITHER. IN ADDITION, SEVERAL MONTHS AGO THE DASHBOARD LIGHTS BLEW A FUSE, AND HAVE REPEATEDLY BLOWN THE SAME FUSE. I SAW THAT THE WIRES ON TOP OF THE HATCHBACK, INSIDE THE RUBBER TUBE, ARE CRACKED AND BROKEN. I SAW ONLINE THAT THIS IS A RECURRING PROBLEM. THERE COULD HAVE BEEN AN ACCIDENT, AS I WORK SECOND SHIFT AND ALWAYS DRIVE IN THE DARK. I DON'T KNOW HOW LONG THE LIGHTS HAVE BEEN OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535795August 16, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE SUSPENSION DROPPED TO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BALL JOINT HAD BECOME DETACHED FROM THE CONTROL ARM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534975August 12, 2013
AIR BAGS
I HAVE A 2000 FORD FOCUS, I HIT A CAR FROM THE BACK, BECAUSE THEY SLAMMED ON THEIR BRAKES. MY AIRBAGS DID NOT DEPLOYED. I WAS GOING 25-30 MPH. THE FRONT OF THE CAR IS TOTALLY TOTALED. BUT THE AIRBAG SENSOR IS VISIBLE TO THE HUMAN EYE! I AM WONDERING WHY MY AIRBAG DO NOT DEPLOYED? AIRBAG DEFECTS? MY FACE SMASH THE STEERING WHEEL. ME AND MY PASSENGER HAVE NECK, BACK, SHOULDER CONTUSIONS. I HAVE SEVERE PAIN IN THOSE AREAS. I DID SOME RESEARCH ON WHY MY AIRBAG DIDN'T DEPLOYED BECAUSE IT DID NOT SEEM RIGHT TO ME. AND I DISCOVERED A CASE AND WHICH THE SAME CAR MODEL, MAKE AND YEAR, SIMILAR TO MINES WHICH STATED, "FORD ADMITTED THAT IT DIDN'T EVEN KNOW THE ACTUAL AIR BAG NON-DEPLOYMENT THRESHOLD WHEN IT STARTED SELLING THESE CARS TO ITS CUSTOMERS! THEY LATER CHANGED THE AIRBAG SYSTEM DESIGN TO INCREASE THE THRESHOLD BEGINNING IN 2002, BUT THEY NEVER RECALLED THE 2000 AND 2001 FORD FOCUS CARS TO FIX THIS PROBLEM." *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10524775July 14, 2013
AIR BAGS, SERVICE BRAKES
I HAD TURNED ON MY VEHICLE AND THE AIRBAG LIGHT CAME ON AND STAYED ON. ORIGINALLY, THE AIRBAG LIGHT WOULD COME ON WHEN I STARTED THE CAR IN THE MORNINGS AND THEN SHUT OFF WHEN THE CAR HAD BEEN DRIVEN FOR A SHORT PERIOD. I HAD AN INDEPENDENT MECHANIC THAT I HAVE USED FOR 8 YEARS INVESTIGATE THE ISSUE AND HE SUGGESTED I FILE A COMPLAINT, AS IT IS DIFFICULT FOR HIM TO PINPOINT THE FAULT FOR THE AIRBAG LIGHT. THIS VEHICLE HAS OVER A DOZEN RECALLS ON IT ALREADY THAT HAVE BEEN FIXED OVER THE YEARS. SOME OTHER ISSUES HAVE NOT BEEN ADDRESSED EVER, EXCEPT FOR THE SAME VEHICLE SOLD IN CANADA. ALSO, I NEVER RECEIVED COMPENSATION FOR THE BRAKE DISC REPLACEMENT THAT HAD OCCURRED AFTER 22,000 MILES HAD BEEN ON THE VEHICLE. I NEVER HAD TO REPLACE DISC AT SUCH SHORT TIME OF DRIVING A VEHICLE. LASTLY, THE CENTER CONSOLE IS UNSTABLE AND DETACHED FROM THE REAR AT THE BASE OF THE ARM REST, WHICH WAS POORLY SECURED WITH THREE 1/4 INCH WELDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519495June 12, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE INDEPENDENTLY INCREASED ACCELERATION TO 90 MPH. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE BRAKE PEDAL WAS ENGAGED WHEN SHIFTING INTO BOTH NEUTRAL AND PARK, WHICH CAUSED THE VEHICLE TO COME TO A STOP. THE VEHICLE DRIVEN CAUTIOUSLY TO THE DEALER, WHO STATED THAT THE THROTTLE BODY WAS STUCK IN AN OPEN POSITION. IN ADDITION, THE SPEED CONTROL CABLE WAS FRAYED. THE VEHICLE WAS REPAIRED. THERE WERE TWO RECALLS ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBERS: 00V302000 (VEHICLE SPEED CONTROL) AND 99V346000 (VEHICLE SPEED CONTROL). THE CONTACT'S VIN WAS NOT INCLUDED IN EITHER RECALL CAMPAIGN. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. UPDATED 07/16/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505391April 2, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:TAIL LIGHTS
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE PASSENGER SIDE TAIL LIGHT WOULD NOT ILLUMINATE. SHE ALSO EXPERIENCED OTHER ELECTRICAL FAILURES ON THE PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE BULB WAS CHANGED BUT THE FAILURE RECURRED. THE MANUFACTURED WAS NOTIFIED BUT THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 224,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499879February 24, 2013
ELECTRICAL SYSTEM
VERY HARD TO PUT KEY INTO OR REMOVE FROM IGNITION, HAVE NOT REMOVED KEY IN 8 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493397January 18, 2013
ELECTRICAL SYSTEM
I WAS STARTING MY CAR, ON FIRST START DID NOT START WHEN RETRIED STARTING THERE WAS NOTHING TRIED AGAIN NOTHING OPENED HOOD AND SMOKE WAS COMING OUT FROM BATTERY COVER. REMOVED COVER AND BATTERY CABLES AND BATTERY WERE VERY HOT THE POSITIVE AND NEGATIVE CABLES STARTED MELTING. WHEN HAD COOLED ENOUGH TO TOUCH REMOVED POSITIVE CABLE AND WHEN TRIED REPLACING CABLE THERE WAS A LOT OF SPARKING, CALLED MY MECHANIC WHO PICKED THE CAR UP INSPECTED CABLES FOUND THEM TO BE DEFECTIVE CONTACTED FORD AND THE SAID THEY KNEW OF THIS PROBLEM BUT BECAUSE OF THE DATE AND MANUFACTURING PLACE OF THE CAR IT IS NOT COVERED UNDER THE RECALL FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488698December 13, 2012
AIR BAGS
WAITING AT A LIGHT, DRUNK DRIVER ESCAPING POLICE REAR ENDS FORD FOCUS. FORD FOCUS HITS FIRE TRUCK. AT NO TIME DID THE AIRBAGS DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10486107November 26, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 FORD FOCUS. WHILE PARKED, THE CONTACT INSERTED THE KEY IN THE IGNITION BUT THE KEY COULD NOT BE TURNED. THE VEHICLE WAS TOWED AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING HOWEVER, THE MECHANIC ADVISED THAT THE VEHICLE WOULD HAVE TO BE TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 01/09/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484540November 13, 2012
ENGINE
UPON STARTING MOTOR, NOISE AS ROCKS IN A BLENDER AND ENGINE WOULD NOT RUN. I HAVE LEARNED THIS A COMMON PROBLEM WITH THIS MOTOR. VALVE SEAT IS DEFECTIVE AND VALVE FALLS INTO PISTON, RUINING ENGINE. FORD KNOWS OF THIS DEFECT, BUT IGNORES IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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