Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11692425October 9, 2025
UNKNOWN OR OTHER
The reverse Camera assist and alerts are faulty. The camera when you put the car into Reverse is upside down all of a sudden. The alerts continue to beep when I put the car in reverse as well. It's very dangerous because you think something is behind you even though there is nothing. Because the camera is upside down you can see anything behind you as well it just beeps non stop with no assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686017September 9, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
erratic shifting and eratic slipping gears , first happened while on highway and then it wouldnt go in any gear besides reverse and would say transmission overheat wait 5 min . caused another veihcal behind me to slam on there brakes and they ended up getting rear ended from the car behind them ..... all becouse of my cars tcm or transmission issues>!!!! also not too mention ` random unusual noises coming from clutch or shifter when not even start car yet _delayed start and delayed shifting .. i could go on and on this car is a nightmare
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11681687August 19, 2025
ELECTRICAL SYSTEM, STEERING
While driving, the electric power steering went out. I purchased this vehicle on Aug 15 2025 and the Carfax report did not have any information pertaining to an issue with EPAS. To have this repaired will cost me over $3k which I was not prepared for. Being that other Ford vehicles have this EPAS recall, shouldn't a recall be made on the 2013 Ford Focus as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679967August 11, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission after finding metal shavings inside the transmission fluid. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677529July 31, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2013 Ford Focus. The contact stated while driving approximately 20 MPH on two occasions, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was steered to the side of the roadway and restarted. The contact stated that after the first failure, the vehicle was taken to a dealer however, the failure could not be replicated; however, the failure recurred. The contact stated that on the second failure, the vehicle was able to restart; however, the failure persisted upon restarting the vehicle. The vehicle was towed to another unknown dealer, where it was diagnosed that the Transmission Control Module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675667July 23, 2025
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal before the vehicle lost automotive power. The vehicle was shifted into park and restarted. The transmission warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with PCM failure. The contact stated that the PCM had been reprogrammed before. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670195June 30, 2025
POWER TRAIN
Transmission not shifting properly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670310June 30, 2025
POWER TRAIN, ENGINE
The contact owns a 2013 Ford Focus. The contact stated that while attempting to accelerate from a stop, the transmission was slipping, with the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667397June 17, 2025
ENGINE, POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666683June 13, 2025
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated that while driving 70 MPH, the transmission unexpectedly shifted into neutral(N), and the message “Transmission Overheated - Pull Over for 5 Minutes” was displayed. The contact coasted to the side of the road and waited before continuing to drive. The contact stated that while attempting to restart the vehicle, the vehicle failed to start immediately, causing the contact to make several attempts to restart the vehicle. The contact stated that while driving at an undisclosed speed, the transmission was hesitating, and the vehicle was jerking while downshifting. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed failures with dual clutch, engine failure, Clutch A failure, and a failure with the Transmission Control Module(TCM). The vehicle was not repaired. The dealer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 13V523000 (Power Train). The contact drove the vehicle to work and while attempting to restart the vehicle, the vehicle failed to immediately start, and the vehicle became inoperable. The manufacturer was informed of the failure and confirmed that VIN was not included in NHTSA Campaign Number: 13V523000 (Power Train). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 169,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666591June 12, 2025
UNKNOWN OR OTHER, POWER TRAIN
The car shows a warning transmission fault service now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663878May 30, 2025
ELECTRICAL SYSTEM
Power steering randomly stops working when vehicle is running. It happens most often right after I start the vehicle. I can turn the vehicle off and back on a couple times to get it to work. I am worried that it will happen while active driving. Power steering light comes on dashboard. It has happened many times.i will list the last date that it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662950May 24, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
When I drive my car it takes time before it kicks in to drive correctly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661478May 16, 2025
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated that occasionally upon starting up the vehicle, the transmission was difficult to shift into gear. The contact stated that while attempting to reverse, the vehicle failed to respond. The contact shifted into neutral and was able to push the vehicle because the reverse(R) was inoperable. The contact stated that the check engine warning light illuminated and remained illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661152May 15, 2025
UNKNOWN OR OTHER
Power train or speed control. The transmission acts up and it’s a common problem in this model and it’s almost caused an accident and I haven’t had a reliable source of transportation since this issue arose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659320May 6, 2025
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated while driving on several occasions at various speeds, the transmission was slipping, and the vehicle lost motive power. There were no warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657624April 29, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2013 Ford Focus. The contact stated that the check engine warning light remained illuminated. The contact received notification of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); and the vehicle was taken to a local dealer where the recall repair was performed. The contact was concerned that the dealer had not properly completed the recall repair. The contact stated that the recall remedy was incomplete, and that the powertrain control module (PCM) should have been updated, and the evaporative emissions canister purge valves and the evaporative emission canister should have been replaced; however, the dealer had not performed the additional repairs. The manufacturer was contacted, and the contact was informed that no additional repairs were available because the recall repair had been deemed completed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652011April 1, 2025
POWER TRAIN
The transmission seems like it doesn’t want to go right away. It gives off a twitch which doesn’t allow me to start up right away and causes my tires to spin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648101March 13, 2025
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated after driving approximately 35 MPH, the contact attempted to shift to reverse; however, the vehicle failed to respond. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the clutch needed to be replaced. The contact researched and became aware of an unknown NHTSA Campaign Number; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647156March 8, 2025
ENGINE, VEHICLE SPEED CONTROL
I have a current recall on my transmission I notify for it. I went up there to get the recall fixed. They plugged it up to the machine to see about my transmission, and they said it came back with a cold that was not associated with the recall for my transmission, but it did say something was wrong with my transmission, I looked into that popped up on the cold reader and it’s it. I gave them the number and they said that Ford will be unable to pay for it and they told me I would have to pay $175 in order to hook it up to the main machine to see what exactly the code is if it match the cold that will pay for me new transmission. I explained to them that if I have a recall on the car for my door, lash and my transmission , why would I have to pay for so he kept running around loops not trying to give me a correct response basically just making me trying to pay for them to hook up something that should be for free so my car is accelerating is not accelerating speed, it keeps on clicking is something to do with my transmission, which it has a recall on it before in Orange will not fix it Paid paid off so I need someone to help me solve this matter because Ford and Orange is trying to make me pay for something that is a recall that should be fixed and free if someone call me back at [XXX] thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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