Ford Focus Complaints (2002)

971 consumer complaints on file.

#10787701November 2, 2015
STRUCTURE:BODY
MY 89 YEAR OLD MOTHER BOUGHT A 2002 FORD FOCUS FROM LAUREL AUTO IN BOSWELL AND WHEN SHE WENT TO GET IT INSPECTED WAS TOLD THE FRAME (UNIBODY) IS RUSTED SO BADLY THAT IT CANNOT BE REPAIRED. THERE ARE HOLES ALL THROUGH IT. SHE PAID $5,000 AND HAS ONLY HAD THE CAR 1 YEAR. WAS THERE A RECALL ON 2002 FORD FOCUS FRAMES? THE GARAGE STATES THEY HAVE NEVER SEEN A FRAME IN SUCH BAD SHAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780660October 7, 2015
AIR BAGS
I HAVE A 2002 FORD FOCUS ZX5, MY DRIVER'S SIDE AIR BAG DEPLOYED WHILE DRIVING DOWN THE STREET AT A SPEED OF 35 MPH WITH ABSOLUTELY NO IMPACT TO THE CAR. DUE TO IT DEPLOYING AND GOING OFF IT HAD HIT MY LEFT SHOULDER AND CAUSED ME TO SWERVE TO THE RIGHT, IF IT WASN'T FOR THE FACT THAT I WAS ALREADY IN THE RIGHT HAND LANE I WOULD'VE CRASHED INTO ANOTHER VEHICLE AND CAUSED A SERIOUS ACCIDENT AS THIS ALSO HAPPENED IN THE MIDDLE OF "RUSH HOUR TRAFFIC". I HAVE READ ON OTHER WEBSITES WHERE 2004 AND 2006'S SAME AIR BAGS HAVE DEPLOYED FOR NO REASON W/O ANY KIND OF IMPACT. THE NOISE WAS SO LOUD IN MY LEFT EAR THAT I COULD NOT HEAR OUT OF IT FOR OVER 45MINS, I CAN ONLY IMAGINE WHAT THAT WOULD'VE DONE TO MY INFANT IF THEY WOULD'VE BEEN IN THE CAR AT THAT TIME. I FEEL THIS IS A SERIOUS MATTER AS I AM 5MONTHS PREGNANT AND IF THE FRONT AIR BAG WOULD'VE GONE OFF IT COULD'VE CAUSED MUCH MORE INJURY TO ME AND MY UNBORN CHILD. PLEASE INVESTIGATE AND CONSIDER HAVING THIS MODEL PUT ON THE RECALL LIST.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10764704September 17, 2015
UNKNOWN OR OTHER
IGNITION KEY WILL NOT TURN! THEY HAVE KNOWN (FORD) ABOUT THIS ISSUE AND ARE REFUSING TO ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762868September 10, 2015
ENGINE
TL* THE CONTACT OWNS A 2002 FORD FOCUS. WHILE AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER TWO ATTEMPTS. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748354August 13, 2015
VEHICLE SPEED CONTROL, ENGINE
I AM WRITING THIS FOR TWO INCIDENTS HAPPENED WITHIN A TWO WEEK TIME FRAME. 1. THE ENGINE HAD TO BE REPLACED SINCE ONE PISTON PIN HAD BROKEN DUE TO WHICH THE WHOLE PISTON HAD BROKEN INSIDE THE ENGINE. THE WHOLE ENGINE HAD TO BE REPLACED AS PER MECHANICS SUGGESTION. I HAVE THE INVOICE FROM THE MECHANIC SHOP AND THE MECHANIC WOULD GLADLY PROVIDE MORE DETAILS IF NEEDED. 2. THIS WAS SCARY ! WHILE DRIVING AT 70 MILES AN HOUR ON CRUISE,THE CAR WOULD NOT COME OUT OF CRUISE CONTROL AND CONSTANTLY ACCELERATED EVEN AFTER TRYING TO USE BRAKES. (IDEALLY WHEN YOU FIRST TOUCH THE BRAKES, THE CAR SHOULD COME OUT OF CRUISE) ONCE THE CAR REACHED AT A SPEED OF 80 MILES AND I COULD NOT DO ANYTHING. WHEN THE CAR WAS SHUT DOWN ABNORMALLY, AND RESTARTED THE ISSUE CONTINUED AND EVEN WHEN IT WAS IN NEUTRAL, IT CONSTANTLY RAVED UP. I SEE OTHER PEOPLE HAVE RECENTLY FILED COMPLAINS FOR THIS AND EXPECT THE NHTSA TO DO SOMETHING ABOUT IT URGENTLY AS IN MY OPINION IT IS A HUGE SAFETY ISSUE. THE MECHANIC MENTIONED THAT THE CRUISE CONTROL CABLE WAS STUCK IN THE HOUSING. CURRENTLY THE CRUISE CONTROL HAS BEEN DISCONNECTED BY MY MECHANIC AND I HAVE BOUGHT A NEW CRUISE CONTROL CABLE FROM THE DEALER AND HOPE TO GET IT FIXED SOON, HOWEVER EXPECT THE COMPANY TO TAKE CARE OF BOTH OF THE ABOVE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747822August 11, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR LATCH FRACTURED. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WAS INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES, LOCKS, LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724913June 12, 2015
ENGINE
TL* THE CONTACT OWNS A 2002 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700812March 21, 2015
VEHICLE SPEED CONTROL
WHILE DRIVING MY 2002 FORD FOCUS ABOUT 45 MPH VEHICLE SUDDENLY ACCELERATED UP TO 85 MPH. I TRIED TO REDUCE SPEED BY STEPPING ON THE BRAKES STILL WOULD NOT COME TO A COMPLETE STOP I HAD TO PULL THE EMERGENCE BRAKE , STEAM WAS COMING OUT OF VEHICLE AND TURN THE ENGINE OFF BUT WHEN I STARTED IT BACK UP THE ENGINE IS STILL REVVING UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691652March 2, 2015
ENGINE
TL* THE CONTACT OWNS A 2002 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 65 MPH, AN ABNORMAL NOISE WAS HEARD AND THE VEHICLE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ROD BEARING DETACHED FROM THE ENGINE. AS A RESULT, THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682911February 12, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR ONLY OPENED WHEN MOVED LEFT TO RIGHT. THE CONTACT ALSO STATED THAT THE DOOR WOULD NOT OPEN WHEN UNLOCKED. THE FAILURES OCCURRED ON SEVERAL OCCASIONS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681874February 7, 2015
FUEL/PROPULSION SYSTEM
CAR WOULD NOT SHIFT CORRECTLY TO 3RD OR 4TH GEAR. ENGINE FUEL LIGHT WOULD APPEAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680343February 1, 2015
AIR BAGS
AIR BAG LIGHT COMES ON BLINKS THEN STAYS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679422January 28, 2015
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT WHILE REPLENISHING THE WINDSHIELD WASHER FLUID, THE HOOD LID CLOSE WITHOUT WARNING. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE NUT BUSHING DETERIORATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 200,000. THE VIN NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664396December 15, 2014
ELECTRICAL SYSTEM
HATCH SWITCH FAILED .GHOST ELECTRICAL PROBLEM HAVING WIPER COME ON AT TIMES.WIRING HARNESS INSIDE RUBBER BOOT LOCATED WHERE HINGES BETWEEN HATCH AND VEHICLE BODY DEVELOPE BARE AND BROKEN WIRES. FOUND THIS AFTER CHECKING ALL FUSES AND SWITCHES. THIS IS APPARENTLY COMMON AS SEEN ON YOU TUBE AND SEEMS TO HAVE BEEN PREVIOUSLY REPORTED. PLEASE REPLY AS TO WHY THERE HAS BEEN NO RECALL. SURELY DEALERS HAVE ENCOUNTERED THIS DEFECT. LIKE ONE INDIVIDUAL SAID HIS DOG COULD HAVE FLEW OUT THE REAR GOING 70. NOT TO MENTION FIRE.MINE BLEW NO FUSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650895October 28, 2014
ELECTRICAL SYSTEM
EVER SINCE I HAVE HAD THIS CAR AND SINCE THE WARRANTY RAN OUT IN 2005, I HAVE NOTHING BUT REPAIRS. FIRST, THE RADIO NEEDED TO BE REPLACES, THEN THE BRAKES, THEN THE LOCKS ON BOTH DOORS AND THEN THE BRAKES AGAIN, HIGH BEAM LIGHT NEVER GOES OFF, ALWAYS ON AND NOW THE RADIATOR. THIS CAR IS 12 YEARS OLD, HAS LESS THAN 50,000 MILES ON IT AND IT HAS BEEN NOTHING BUT TROUBLE. I LIVE ON A LIMITED INCOME AND CANNOT AFFORD ALL THESE REPAIRS AND FORD COULD CARE LESS. IF I EVER BUY ANOTHER CAR, IT WILL NOT BE A FORD. THIS IS WHY THE NAME STANDS FOR: FIX OR REPAIR DAILY. I AM NOT ASKING FOR MONEY BUT IF YOU WANT TO THROW SOME MY WAY THANKS AND IF NOT THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650384October 27, 2014
AIR BAGS
I SIMPLY WANT TO KNOW IF MY CAR IS INCLUDED IN THE CURRENT MASSIVE AIR BAG RECALL. I ALREADY CHECKED BY VIN NUMBER. HOWEVER, I AM NOT SURE IF I WENT THROUGH THE CURRENT SOURCE OF INFORMATION REGARDING THE CURRENT BIG AIRBAG RECALL. THANK YOU FOR YOUR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644968October 15, 2014
ELECTRICAL SYSTEM
IGNITION CYLINDER IN STEERING COLUMN IS FROZEN. KEY INSERTS BUT WILL NOT TURN AT ALL. CANNOT START THE CAR, SHIFT INTO NEUTRAL, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640189September 30, 2014
FUEL/PROPULSION SYSTEM
IN TANK ELECTRIC FUEL PUMP FAILURE DUE TO MANUFACTURING DEFECT FAILED AND CAUSED THE CAR TO STOP DEAD. FORTUNATELY THE DRIVER HAD NOT AS YET ENTERED THE MOVING TRAFFIC LANE! FORD KNOWS THERE IS A PROBLEM WITH THIS FUEL PUMP AND YET WOULD RATHER SPEND MILLIONS IN TV ADS THEN REPAIR OR REPLACE FAULTY SAFETY HAZARD ITEMS IN THEIR PRODUCTS! JUST TAKE A COUNT OF ALL THE AUTOS MADE BY FORD WITH THIS FAULTY FUEL PUMP AT AN AVERAGE DOLLAR COST ( SO FAR NO LOST OR CRIPPLED LIVES) OF $1000 PER AND DETERMINE THAT BY NOT RUNNING ONE PRIME TIME HALFTIME NATIONAL FOOTBALL GAME AD THEY COULD EASILY REPAIR ALL THOSE VEHICLES, HAVE A CLEAR CONSCIENCE ABOUT THE SAFETY OF THEIR PRODUCT USERS AND GAIN PRICELESS VALUE WORTH MAYBE 10 TIMES THE COST OF THE SINGLE AD? THEY DID IN FACT ALLEGEDLY ISSUE AN EXTENDED WARRANTY FOR MY 2002 FORD FOCUS THAT STATED REPLACE ON FAILURE UP TO 100,000 MILES BUT ALAS THEY NOW DENY THIS. I ALSO WONDER WHY AN ELECTRIC ITEM WOULD BE SUBMERGED IN A FUEL CELL AND WONDER WHY THEY HAVE BEEN SO LUCKILY AS TO NOT HAVE ANY FUEL TANKS EXPLODE AS OF NOW? " MY POINT" DRIVING AN AUTO THAT MAY STOP RUNNING (WITHOUT WARNING) DUE TO A DEFECTIVE PART SHOULD BE (AT THE VERY LEAST) REPAIRED AT COMPANY COST NOT PASSED ON THE OWNER WHO MAY HAVE ALREADY SURVIVED A NEAR DEATH EXPERIENCE WHEN THEIR CAR DIED AT 60 MPH WITH SEMI TRUCKS ALL AROUND? NOT OUR CASE BUT NEXT TO WORST CASE AFTER TANK EXPLOSION! JUST BECAUSE IT HASN'T HAPPENED YET IS NO EXCUSE TO NOT TAKE FULL RESPONSIBILITY FOR THE REPAIR. NO PART ON ANY MODERN AUTO (DUE TO NORMAL USE) SHOULD FAIL ( AS IF IT HAD A CLOCK BUILT IN) JUST PAST THE 60,000 MILE MARK EVEN IF IT TOOK 12 YEARS TO REACH THE MILES UNDER THE 36 MONTH 60,000 MILE SO CALLED FACTORY WARRANTY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629111August 28, 2014
ELECTRICAL SYSTEM
ALTERNATOR PULLING TO MUCH FIRE FROM THE BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616804July 28, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT AFTER STARTING THE IGNITION THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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