Ford Focus Complaints (2004)

387 consumer complaints on file.

#10116221April 1, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I PARKED MY CAR TO GO WORK ONE EVENING,AND I CAME BACK AND IT FAILS TO WORK.NEITHER OF MY KEYS WILL TURN THE IFNITION.MY KEYS GO IN AND OUT OF THE THE IGNITION SWITCH ONLY. MY CAR HAS 40K MILES ON IT,AND IT NEEDS A RECALL IMMEDIATELY.I DO NOT HAVE MONEY TO FIX RIGHT NOW,SO I AM STRANDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116169March 31, 2005
SERVICE BRAKES, AIR:DISC:ROTOR
ROTORS GONE BAD HANSEL FORD SAID AT 9200 MILES THE SQUEAKING WAS NORMAL, THEN AT 13000 I CALLED THEY STILL SAID IT WAS NORMAL BUT NOW THE WARRANTY WAS UP, THEN AT 20000 MILES THEY CHECK IT BECAUSE IT WAS DOING IT MORE, NOW THE ROTORS HAVE GROVES BEYOND REPAIR, YET THE BRAKE PADS STILL HAD BETWEEN 65% AND 90% LEFT TO THEM, I HAD TO REPLACE BOTH ROTORS AND PADS FOR SAFETY FOR MY DAUGHTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115651March 23, 2005
AIR BAGS
VEHICLE WAS TRAVELING ON THE ROAD DURING INCLEMENT WEATHER WHEN ALL OF A SUDDEN THE DRIVER LOST CONTROL. THIS CAUSED THE VEHICLE TO FLIP OVER TWICE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10115278March 16, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
DRIVER'S SIDE WHEEL MADE A LOUD GRINDING NOISE WHEN APPLYING THE BRAKES. WHEN TAKEN VEHICLE TO DEALER FOR SERVICE THE FRONT LEFT BRAKE PAD WORE OUT FASTER THAN ALL OTHER THREE. THE CAUSE OF WHY THIS WAS HAPPENING WAS UNDETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114016March 13, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER MOTOR GOES IF IT GETS CLOGGED UP WITH A SMALL AMOUNT OF SNOW. THE WAY THE CAR IS DESIGNED WHEN YOU BRUSH THE CAR OFF FROM SNOW, SOME OF IT LODGES INTO AREA THAT IS HARD TO GET THE SNOW OUT OF, WHEN WIPERS ARE TURNED ON THE MOTOR DOES NOT WORK. HAD THIS REPLACED APPROX 4 OR 5 MONTHS AGO, AND NOW IT HAS HAPPENED AGAIN. I WAS TOLD BY THE FORD SERVICE DEPT THIS HAS HAPPENED TO OTHER FOCUS OWNERS. I HAVE OWNED MANY DIFFERENT CARS OF VARYING MAKES AND MODELS AND THIS IS THE FIRST TIME I HAVE EVER HAD THIS PROBLEM, IT IS DEFINATELY A DESIGN FLAW. SOME TYPE OF GUARD NEEDS TO BE INSTALLED TO PROTECT IT FROM SNOW AND ICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113154February 28, 2005
WHEELS:RIM
WHILE DRIVING 30 MPH VEHICLE HIT A POTHOLE, AND THE FRONT PASSENGER SIDE RIM BENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10112192February 26, 2005
ELECTRICAL SYSTEM:HORN
I OWN A 2004 FORD FOCUS ZTS, PURCHASED NEW IN JUNE, 2004. SINCE PURCHASE, I HAVE HAD THE HORN REPLACED TWICE,MEANING THE CAR HAS IT'S 3RD HORN. THE PROBLEM APPEARS TO BE WATER ENTRY INTO THE HORN ITSELF, POSSIBLY SHORTING OUT THE DEVICE. THE WATER COULD BE FROM A CAR WASH, OR FROM WATER ENTRY WHILE DRIVING IN RAIN. THIS IS A SAFETY DEFECT, IN THAT I HAVE NO IDEA WHETHER THE HORN WORKS OR NOT UNTIL I ATTEMPT TO USE IT. THIS COULD BE A MAJOR ISSUE IF I NEED TO WARN SOMEONE OF MY PRESENCE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112042February 23, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
CAR WAS PURCHASED NEW 6/15/04 WITH 317 MILES. THERE HAS BEEN OVER $1500 WORTH OF FACTORY WORK DONE ON THIS VEHICLE FROM BRAKE PADS, ROTORS, SENSOR BEING REPLACED ON TRANSMISSION. NOW THE CAR IS CONSTANTLY JERKING WHEN ACCELERATING AT 20 MPH AND STALLING. ON FEBRUARY 16TH, MY CAR WOULDN'T START AND WAS JERKING. I HAD IT TOWED TO MY HOME. ON FRIDAY, FEBRUARY 18TH THE RADIO CAME ON WITHOUT THE KEY BEING PLACED IN THE IGNITION. I HAVE FILED THE LEMON LAW AND SUGGEST OTHERS DO IT AS WELL IF THERE PROBLEMS AREN'T RESOLVED. I WAS TOLD MY CAR HAS AN ELECTRICAL SHORTAGE, BUT DON'T WANT IT BACK. I HAVE A SMALL CHILD AND AM AFRAID SOMETHING TERRIBLE WILL HAPPEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111881February 21, 2005
ELECTRICAL SYSTEM, SERVICE BRAKES, AIR:DISC:ROTOR
CAR WAS PURCHASED NEW IN 4-04 AT 4800 MILES BRAKES GROVED, DEALER SAID NO PROBLEM; ROTORS CUT & NEW PAD AT 10,000 AND AT 12000 GRINDING IS BACK, ALSO A FLOPPING RUBBING NOISE IN FRONT RIGHT WHICH I THINK IS BECAUSE THE ROTOR WERE CUT TOO FAR AND NOW THERE IS TOO MUCH PLAY BETWEEN PADS AND ROTOR, ALSO ELECTRICAL PROBLEMS, LIGHTS, DASH ICONS, DOOR LOCKS GO ON AND OFF EVEN WITHOUT A KEY. GEM MODULE & BATTERY REPLACED BUT INSTRUMENT CLUSTER DOES NOT WORK AND IS ON NATIONAL BACKORDER. NO SPEEDOMETER, NO ODOMETER, GAS GAUGE ETC. WHILE DRIVING, DOOR LOCKS LOCK AND UNLOCK AT WILL, DASH OCCASSIONALY FLASHED ON FOR 15 SECONDS AND THEN GOES OUT AGAIN. AGENCY THINKS IT'S THE INSTRUMENT CLUSTER BUT BECAUSE THEY CAN'T GET ONE TO REPLACE IT, WE CAN'T BE SURE. THE COMPUTER WAS KICKING OUT CODES FOR EQUIPMENT THAT ISN'T EVEN ON THE VEHICLE. DEALER SAYS NEVER SAW THIS PROBLEM BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110133February 8, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ABOUT 1 MONTH AFTER I BOUGHT MY CAR THE BRAKES STARTED TO SQUEAK EVERY TIME I WOULD APPLY THEY BRAKES. IT HAS CONTINUTED TO DO SO UP UNTIL EVEN THIS MORNING. THE ROTORS NOW HAVE GROOVES IN THEM ,AND THE BRAKE PADS STILL HAVE WELL OVER 50% OF THE PAD REMAINING. SO FAR NOTHING HAS BEEN DONE OTHER THAN TO SAY "IT MUST BE MOISTURE."*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108219January 29, 2005
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT
TYPE OF AUTOMOBILE IS A 2004 FORD FOCUS. ON SEVERAL OCCASIONSX IGNITION LOCKS UP AND CANNOT START CAR. I HAVE RESEARCHED THE INTERNET AND FOUND THIS IS A COMMON PROBLEM IN THE FORD FOCUS DATING BACK TO THE 2000 MODEL AND YET FORD HAS DONE NOTHING TO CORRECT THE PROBLEM. THIS COULD BE A DANGEROUS PROBLEM FOR A MOTHER WITH CHILDREN IF SHE WERE TO TRAVEL AT NIGHT AND WHEN RETURNING TO THE CAR COULD NOT START HER ENGINE. IT IS NOT COVERED BY INSURANCE FOR REPAIR OR UNDER WARRANTY IF EXPIRED AND IT IS A MANUFACTURING DEFECT ON THE PART OF FORD AND THE CONSUMER SHOULD NOT BE RESPONSIBLE FOR REPAIRS THAT AFTER RESEARCHING HAS BEEN EVIDENT SINCE THE RELEASE OF THE FORD FOCUS. IT IS TIME THAT FORD DID SOMETHING ABOUT THIS INSTEAD OF LEAVING IT UP TO THE CONSUMER TO REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107870January 25, 2005
TIRES
JUNE 2004, I PURCHASED A NEW 2004 FOCUS WITH P195.60.15 GOOD YEAR EAGLE RSA TIRES. I ASSUME THIS IS A STANDARD TIRE USED BY FORD FOR THIS MODEL, AS I WAS NOT ASKED BY THE DEALERSHIP IF I WOULD LIKE TO UPGRADE OR CHANGE THE TIRES. I NEVER DREAMED A CAR WOULD BE SOLD IN THIS AREA WITHOUT AN ADEQUATE FUNCTIONAL TIRE ON. I AM UNABLE TO CONTROL THIS VEHICLE IN WINTER WEATHER. WITH NO WARNING, THE CAR WILL VEER OUT OF CONTROL. I HAVE DRIVEN IN THIS TYPE WEATHER CONDITIONS FOR YEARS, BUT NEVER HAVE I EVER HAD A CAR WITH THIS TYPE OF HANDLING PROBLEM. I DO NOT HAVE ANY DIFFICULTY WITH IT IN RAIN OR DRY CONDITIONS, SO IT IS NOT A MECHANICAL MALFUNCTION. I HAVE HAD MULTIPLE FAILURES IN DECEMBER & JANUARY. I WAS TOLD BY GOOD YEAR TIRE DEALER THAT THE TIRES ARE A HIGH-PERFORMANCE TIRE AND ARE NOT MEANT FOR WINTER DRIVING. THERE ARE NO GRIPPING TREADS FOR SNOW AND ICE. I HAVE TO REPLACE THE TIRES ON THIS CAR WITH 5,600 MILES ON THEM FOR SAFETY PURPOSES SO THAT I DO NOT RISK INJURY OR DEATH TO MYSELF OR SOMEONE ELSE. I JUST DO NOT UNDERSTAND WHY FORD HAS PUT THIS TYPE OF A TIRE ON THE VEHICLE. I SHOULD HAVE BEEN TOLD BY FORD THE TIRES ARE NOT ADEQUATE FOR CERTAIN CONDITIONS. I AM VERY UPSET THAT I HAVE TO REPLACE A SET OF NEW TIRES ON A NEW VEHICLE SO THAT I CAN FEEL SAFE AND NOT HAVE AN ACCIDENT DUE TO INCORRECT TIRES. I CONTACTED THE DEALERSHIP WHERE I PURCHASED THE CAR, HOWEVER, THEY ARE NOT BEING VERY COOPERATIVE WITH MY COMPLAINT. THE ONLY EXPLANATION I RECEIVE FROM THEM IS THAT THEY DON'T KNOW WHAT I AM TALKING ABOUT, OR THEY HAVE NEVER HAD THAT KIND OF A COMPLAINT, OR I AM USING BAD DRIVING JUDGMENT FOR THE CONDITIONS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108849January 25, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY
THE VEHICLE WANDERED ACROSS THE ROAD WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER INFORMED THE CONSUMER THAT THE STEERING TIE ROD WAS BENT AND NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105472January 24, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING, THE CONSUMER HEARD A LOUD BOOM. UPON MAKING A RIGHT TURN, THE FRONT OF THE VEHICLE COLLAPSED. THE BALL JOINTS WERE LYING ON THE GROUND, THE TIE ROD WAS BROKE IN HALF AND THE BRAKE HAD ALSO BROKE IN HALF. THE VEHICLE WAS COMPLETELY INOPERABLE. THE CONSUMER STATED SHE DID NOT HIT ANYTHING. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108673January 21, 2005
SERVICE BRAKES, HYDRAULIC
WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR THE VEHICLE STARTED SHAKING UNCONTROLLABLY WITH OUT WARNING. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE PROBLEM CAN NOT BE DUPLICATED. THE DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND HAS NOT BEEN RESOLVED. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107424January 18, 2005
STEERING:COLUMN, ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH AND STEERING COLUMN WAS LOCKED. THE OWNER WILL CONTACT MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106993January 7, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHEN BRAKING AT ANY SPEED CONSUMER HEARD A SQUEAKING NOISE COMING FROM BRAKE ROTORS/PADS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105602January 2, 2005
AIR BAGS:FRONTAL
MASSIVE HEAD ON COLLISION OF A 2004 FORD FOCUS FAILED TO DEPLOY THE AIRBAGS. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10094011December 15, 2004
SERVICE BRAKES, HYDRAULIC
WHILE APPLYING THE BRAKE PEDAL CONSUMER HEARD A SQUEAKING NOISE COMING FROM THE REAR AND THE VEHICLE JERKED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AN D MECHANIC DETERMINED THAT THE BRAKE PADS NEEDED TO BE REPLACED. *AK THE VEHICLE WAS TAKEN BACK TO THE DEALER ON OCTOBER 7, 2004 TO HAVE THE REAR BRAKES REPLACED. THE DEALER INDICATED THAT THE REPLACEMENT OF THE REAR BRAKES WOULD MAKE THE NOISE SUBSIDE. AS OF NOVEMBER 5, 2004 THE VEHICLE STILL MAKES NOISE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102742December 11, 2004
TIRES:SIDEWALL
I WISH TO REPORT A POSSIBLE DEFECTIVE TIRE. ON NOV 20, 2004,I PURCHASED A 2004 FORD FOCUS SE. WITH 5.914 MILES. ON 12/9/04, WHILE DRIVING ALONG THE INTERSTATE FREEWAY, MY CAR'S TIRE BLEW OUT. UPON EXAMINATION, THERE WAS SEVERAL BLOWOUT TEARS ALONG THE OUTER SIDES OF THE TIRE. I REPORTED THE INCIDENT TO THE LOCAL FORD DEALER WHO REFERRED ME TO GOODYEAR. GOODYEAR SAID THEY BELIEVED THE TIRES FAILURE WAS CAUSED BY TIRE "UNDER PRESSURE" AND A NAIL PUNCTURE. THE GOODYEAR TECHNICIAN MADE A DETERMINATION UPON VISUAL INSPECTION BASED ON RIPPLES ALONG THE TEAR MARKS WERE CAUSED BY UNDER PRESSURE. THE FORD DEALER MADE THE SAME EXPLANATION AS DID GOODYEAR. HOWEVER, I DISAGREE WITH THE OPINIONS OF BOTH FORD AND GOODYEAR. REQUEST AN EXAMINATION OF MY TIRE TO DETERMINE IF THERE IS ANY TIRE OR BELT MANUFACTURE DEFECTS. MY TIRE IS A GOODYEAR EAGLE, RSA VERSION, SIZE P195/60/R15. MY TIRE IS AVAILABLE FOR INSPECTION TO DETERMINE FAILURE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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