Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#9002496May 10, 2001
SERVICE BRAKES, HYDRAULIC
BRAKES HAVE BEEN MAKING NOISE, DEALER SAID DUE TO WEAR AND TEAR ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745080May 8, 2001
TIRES:SIDEWALL
THIS SPRING MY DAUGHTER HAD TWO TIRES BLOW WITH SIDEWALL PROBLEMS. THE FIRST TIME, SHE HIT A POTHOLE GOING ABOUT 25 MPH AND THE SIDEWALL WENT OUT. SHE REPLACED THIS TIRE. THEN ABOUT ONE MONTH LATER, SHE WAS DRIVING ON AN INTERSTATE HIGHWAY. SHE HAD PASSED TWO TRUCKS AND WENT BACK INTO HER LANE WHEN SOMETHING DID NOT FEEL RIGHT. BY THE TIME SHE COULD SLOW DOWN AND STOP, THE TREAD OF THE TIRE CAME OFF IN A LARGE CIRCLE AND DENTED THE SIDE OF HER CAR. THE WHEEL WAS ALSO DAMAGED. SHE CLAIMS THAT SHE DID NOT HIT ANYTHING. THERE IS NO DAMAGE TO THE TREAD OF THE TIRE TO INDICATE THAT SHE DID. HOWEVER, THE SIDEWALL WAS SHREDDED. NOW WE ARE CONCERNED ABOUT THE TIRES. I DID NOT SEE THE FIRST TIRE, HOWEVER, SHE SAID THAT THE SIDEWALL HAD A HUGE HOLE IN AND THE TIRE COULD NOT BE REPAIRED. HAVE THERE BEEN OTHER REPORTS OF PROBLEMS WITH THESE TIRES? ON THE OTHER HAND, AFTER SEEING THE DAMAGE DONE TO THE TIRE, WE FEEL THAT THE FORD FOCUS HANDLED VERY WELL, ALLOWING HER TO GET OFF THE ROAD SAFELY AND AVOID AN ACCIDENT.*AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887757May 8, 2001
TIRES, WHEELS:RIM
FRONT DRIVER'S SIDE TIRE BLEWOUT AT END OF TREAD AND SIDEWALL WITH SIZE ABOUT 3 INCHES. ALSO, ON MAY 8, 2001, REAR DRIVER'S SIDE TIRE BLEWOUT. DEALER ADVISED THAT TIRES BLEWOUT DUE TO ALUMINUM RIMS.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887585May 7, 2001
SUSPENSION:MULTIPLE AXLE
DRIVER'S SIDE REAR WHEEL BEARINGS WENT OUT WHILE DIVING 60 MPH. CONSUMER HEARD A NOISE FROM WHEEL, AND VEHICLE WAS HARD TO CONTROL. ON 6 MAY 2001, THIS HAPPENED AGAIN WITH PASSENGER SIDE REAR WHEEL BEARINGS. THERE WAS A RECALL ON WHEEL BEARINGS, BUT THIS VEHICLE WAS NOT AFFECTED DUE TO VIN. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887526May 4, 2001
WHEELS, TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
BRAKE SYSTEM HAS HAD SHOES/BEARINGS/ DRUMS REPLACED DUE TO OVERHEATING OF WHEEL. REAR DRIVE'S SIDE TIRE IS BECOMING TOO HOT TO TOUCH AFTER NORMAL OPERATION OF VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744903May 3, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WOULD LIKE TO SUBMIT A COMPLAINT AGAINST CROSSROADS FORD IN RALEIGH, NC WHO HAS ME DRIVINIG A DEATH TRAP. I LEAST THIS VEHICLE LAST YEAR (2000 FORD FOCUS) AND ONLY PUT 9000 MILE ON IT TO DATE. EVEN SO, IT HAS BEEN SHUTTING OFF WHILE DRIVING AT 45+ MILES PER HOUR. WHEN IT SHUTS OFF I DO NOT HAVE STEERING CAPABILITIES. MORE THAN ONCE I WAS IN THE FAST LANE AND WAS IN VERY DANGEROUS SITUATIONS. ONCE I WENT INTO A DITCH WITH MY FOUR YEAR OLD SON IN THE CAR AND TO THIS DAY, HE STILL REMEMBERS IT. FORD HAS REFUSED TO TAKE OWNERSHIP OF THIS PROBLEM AND HAS NOT FIXED IT. THIS IS MY SIXTH LEASE OR PURCHASE FROM FORD AND I AM APPAULED AT THE TREATMENT. I THINK THEY ARE WAITING FOR ANOTHER FIRESTONE INCIDENT, FOR ME TO LOSE MY LIFE, BEFORE THEY RECOGNIZE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560949April 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CONSUMER STATES THAT WHEN VEHICLE WAS STARTED, AND PUT THE VEHICLE IN REVERSE THERE WAS A LOUD CLUNKING SOUND AND THE VEHICLE REFUSED TO MOVE, CONSUMER TURNED OFF THE VEHICLE AND GOT OUT TO SEE IF ANYTHING WAS LODGED BEHIND THE WHEELS THERE WAS NOTHING THERE SO CONSUMER RESTARTED THE VEHICLE PUT IT IN REVERSE AND THERE WAS A CRUNCHING SOUND THEN A SUDDEN SURGE AS THE VEHICLE MOVED AS CONSUMER BACKED OUT OF DRIVEWAY AND DROVE AWAY, VEHICLE SEEMED SLUGGISH, CONSUMER TOOK VEHICLE IN TO BE INSPECTED AND WAS ADVISED THAT SINCE THE BRAKE LININGS IN FORD PRODUCTS HAD BEEN CHANGED TO METAL PARTICLE FROM ASBESTOS THAT THE LININGS FLAKED OFF DUST AND THE DUST COLLECTS INSIDE THE DRUMS WHEN IT IS HUMID, THE DUST TENDS TO CLUMP AND FREEZE UP THE DRUMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560966April 30, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS, AIR BAGS
THE FRONT LEFT WHEEL SNAPPED OFF PRIOR TO RECALL NOTICE 00V-303 CAUSING THE VEHICLE TO ROLLOVER 3-5 TIMES FINALLY LANDING UPSIDE DOWN FACING ONCOMMING TRAFFIC, THE DRIVER SUFFERED NO INJURIES, ALTHOUGH THE FRONT OF THE VEHICLE WAS IMPACTED THE AIR BAG FAILED TO DEPLOY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887161April 30, 2001
SUSPENSION:MULTIPLE AXLE
CONSUMER HEARD NOISE, VEHICLE WAS VIBRATING. TOOK IT TO DEALER, AND DEALER SAID VEHICLE NEEEDED WHEEL BALANCE. CONSUMER GOT IT BACK, NOISE GOT LOUDER. THEY COULDN'T FIND ANYTHING ELSE WRONG. THIRD TIME WHEN VEHICLE WAS TAKEN IN A SERVICE PERSON WENT OUT WITH CONSUMER ,AND BEFORE THEY COULD LEAVE THE LOT CONSUMER TURNED AROUND. THEY HAD BEEN TELLING CONSUMER IT WAS SAFE TO DRIVE BEFORE CONSUMER WENT ON LONG DISTANCE TRIP. DEALER DETERMINED IT TO BE REAR WHEEL BEARING. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887163April 30, 2001
TIRES
TIRE WENT FLAT. CONSUMER TOOK IT TO DEALER, AND DEALER COULD NOT FIND HOLE. THEY REPLACED FRONT TIRES 4 MONTHS LATER, ANOTHER HOLE IN TIRES, WAS FLAT AND COULDNT FIND LEAK. DEALER BLAMED PROBLEM ON BRAKES. CONSUMER WENT TO INDEPENTENT SHOP FOUND OUT TIRES WERE WARPED. CONSUMER WENT BACK TO DEALER, AND REMOVED TIRES. TOOK CARE OF WARPING PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887034April 30, 2001
VEHICLE SPEED CONTROL
VEHICLE WILL STALL OUT AND DIE WITHOUT WARNING AT 40MPH, RESULTING IN A COLLISION. DEALER COULD NOT DUPLICATE OR CORRECT THE PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#744714April 29, 2001
POWER TRAIN:AXLE ASSEMBLY, TIRES
REAR TIRES HAVE BEEN REPLACED FOUR TIMES WITH 60000 MILE TIRES AND IT IS EATING THE TIRES IN LESS THAN 20000 MILES. THE REAR OF THE CAR IS VIBRATING AND BOUNCING AT ALL SPEEDS BUT IS WORST AT 55 TO 65 MPH. I HAVE TRIED TO GET IT FIXED SEVERAL TIMES AND THE DEALERSHIPS KEEP SAYING IT IS THE ALIGNMENT. ALIGNMENT HAS BEEN CORRECTED AND VERIFIED SEVERAL TIMES WITH NO RESULT. ALL RECALL WORK TO DATE HAS BEEN COMPLETED BY DEALERSHIPS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744687April 28, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE PROBLEMS: THERE IS ALOT OF NOISE WHEN APPLYING THE BRAKES. THIS HAS BEEN AN ON GOING THING SINCE ME AND MY HUSBAND PURCHASED THE FOCUS. WE HAVE CONTACTED THE DEALER SHIP ON SEVERAL OCCASSIONS TO REPORT THE PROBLEM AND TO THIS DAY NOTHING HAS BEEN DONE TO RESOLVE THE ISSUE. ALL THEY HAVE TO SAY IS THAT ITS SUPPOSE TO DO THAT. WE NOW HAVE TO TOTALLY REPLACE THE WHOLE BRAKE SYSTEM AND HAVEN'T EVEN HAD THE CAR FOR MORE THAN A YEAR AND A HALF. DEALERSHIP IS VERY UNPROFESSIONAL AND UNWILLING TO HELP AT ALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886937April 27, 2001
VEHICLE SPEED CONTROL:CABLES
WHILE DRIVING AT ABOUT 20 MPH RPM'S WENT TO 7, ENGINE REVVED LOUDLY. LINKAGE CABLE HAD POPPED OUT OF BRACKET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886887April 26, 2001
SEATS
BOLT THAT ATTACHES SEAT TO VEHICLE FLOOR BROKE, AND THE SEAT WAS COMING APART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886890April 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ANY MPH TRANSMISSION SLIPPED OUT OF GEAR. HAD TAKEN VEHICLE FOR REPAIRS, BUT PROBLEM COULD NOT BE DUPLICATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886905April 26, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL LINE CAME LOOSE, A CLIP RETAINER BROKE AND OUTPUT FUEL LINE DISCONNECTED, PUMPING FUEL ON HEAT SHIELD/CATALYTIC CONVERTER. FIRE DEPARTMENT WAS CALLED OUT WHEN DAUGHTER WENT TO START VEHICLE , AND SHE NOTICED THAT GASOLINE WAS ALL ROUND AND UNDERNEATH VEHICLE ON THE GROUND. *AK THE DESIGN OF THE FUEL PUMP OUT PUT LINE WAS DEFECTIVE. WHEN THE FUEL LINE RETAINING CLIP BROKE, THE FUEL WAS SPRAYED ON TO THE CATALYTIC CONVERTOR. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886627April 24, 2001
STEERING: STEERING WHEEL/HANDLE BAR
STEERING MECHANISM HAS LOCKED UP, LEAVING CONSUMER'S DAUGHTER STRANDED IN GEORGIA. A DEALERSHIP WAS REPAIRING DEFECT, AND STATED THAT PROBLEM WAS IN CODING OF KEY THAT LOCKED STEERING UP. A SPECIALIST HAS TO COME IN, AND DECIDE ABOUT LOCKING MECHANISM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744493April 24, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
CONSTANT LOUD REAR BRAKE SQUEALS. VEHICLE HAS BEEN BROUGHT BACK TO DEALER 3 TIMES. SHOES HAVE BEEN REPLACED WITH SO-CALLED UPDATED VERSION, DRUMS HAVE BEEN GROUND ALL TO NO AVAIL. DEALER AND FORD CUSTOMER SERVICE SAYS THAT ENGINEERING IS WORKING ON THIS ISSUE. I'VE HEARD THIS STORY FOR WELL OVER A YEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886443April 23, 2001
SEATS
MANUFACTURER'S RECALL 00S55; CONSUMER HAS TAKEN VEHICLE TO DEALER TWICE. BUT, BOTH TIMES DEALER,GRAHAM FORD IN DIXON ,TN TELE#615-740-7957, CLAIMED THERE WERE NO PARTS AVAILABLE, AND HAS BEEN WAITING SINCE JANUARY 2001. IN MEANTIME, CONSUMER WAS DRIVING AN UNSAFE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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