Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#9003122July 9, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL LINE SEPARATING AT THE FUEL PUMP CONNECTION ON THE TOP OF GAS TANK CAUSING A SEVERE GAS LEAK ON THE GROUND NEAR THE CATALYTIC CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892087July 6, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, PARKING BRAKE:CONVENTIONAL
WHILE DRIVING AT 35 MPH AND ATTEMPTING TO STOP BRAKES AND EMERGENCY PARKING BRAKE WOULD NOT ENGAGE TO SLOW VEHICLE DOWN. CONSUMER IMPACTED A VEHICLE IN FRONT, AND SUFFERED A BLOODY NOSE WHEN AIR BAGS DEPLOYED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#561876July 3, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
CONSUMER EXPERIENCED EXCESSIVE PLAY IN THE STEERING WHEEL WHILE DRIVING, VEHICLE WAS TOWED TO DEALER WHO FOUND THE LOCTITE WHEEL NUT LOOSE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891935July 3, 2001
AIR BAGS:FRONTAL
WHILE TRAVELING 10MPH IN BUMPER TO BUMPER TRAFFIC CONSUMER HAD A FRONT END COLLISION, CAUSING AIRBAGS TO DEPLOY AND BREAK WINDSHIELD ON PASSENGER'S SIDE. MANUFACTURER AND DEALER HAVE BEEN CONTATCED TO BUY BACK VEHICLE, BUT NO DECISION HAS BEEN MADE AT THIS TIME.*AK CONSUMER SUSTAINED FIRST AND SECOND DEGREE BURNS TO RIGHT ARM BECAUSE OF AIR BAGS. *SLC
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#747737July 3, 2001
STEERING: STEERING WHEEL/HANDLE BAR
ON SATURDAY, JUNE 30, 2001, THE STEERING WHEEL ON MY 2000 FORD FOCUS STATION WAGON BEGAN TO COME LOOSE. SPECIFICALLY, THE STEERING WHEEL WAS UNRESPONSIVE WHEN TURNED SLIGHTLY, AND WAS ONLY EFFECTIVE WHEN TURNED SHARPLY. THEN I NOTICED THAT THE STEERING WHEEL WAS WOBBLING AT THE BASE -- I.E., THE POINT WHERE THE STEERING COLUMN ENTERED THE DASHBOARD. I DROVE TO TED BRITT FORD (WHERE WE BOUGHT THE CAR) AND LEFT THE CAR FOR SERVICING. ON TUESDAY, JULY 3, 2001, THE SERVICE TECHNICIAN AT TED BRITT (JIM KIEFER OF THE BROWN TEAM) CALLED ME TO INFORM ME THAT THE STEERING COLUMN HAD BEEN ASSEMBLED IMPROPERLY BY THE MANUFACTURER. I UNDERSTOOD HIM TO EXPLAIN THAT THE BOLTS TO THE STEERING COLUMN HAD NOT BEEN SUFFICIENTLY TIGHTENED, AND HAD SIMPLY COME LOOSE OVER TIME. HE STATED THAT HE HAD NEVER SEEN THIS SAME PROBLEM BEFORE. I NOTE THAT THE CAR HAS BETWEEN 19,000 AND 20,000 MILES ON IT, AND IT TOOK APPROXIMATELY ONE YEAR SINCE WE BOUGHT THE CAR FOR THIS PROBLEM TO MANIFEST ITSELF. IT SEEMS LIKELY THAT MOST PEOPLE WHO BOUGHT 2000 FORD FOCUS STATION WAGONS HAVE NOT YET PUT 19,000 + MILES ON THEM, SO THIS PROBLEM (IF GENERAL TO ALL OR MANY FOCUSES) MAY STILL BE LATENT IN MANY CASES. THANK YOU FOR YOUR ATTENTION TO THIS INCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747745July 3, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
SMELL LIKE FIREWORKS COMES FROM UNDER HOOD AND IN PASSENGER AREA AFTER TRIPS OF 20 MILES OR MORE, 2 DEALERS FAIL TO FIND CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891844July 2, 2001
AIR BAGS:FRONTAL
WHILE TRAVELING 10 MPH IN TRAFFIC CONSUMER HAD A FRONT END COLLISION THAT CAUSED DRIVER'S AND PASSENGER'S AIRBAGS TO DEPLOY. PASSENGER SIDE OF WINDSHIELD WAS BROKEN FROM FORCE OF AIRBAG. CONSUMER RECEIVED 2ND DEGREE BURNS FROM AIR BAG DEPLOYMENT. MANUFACTURER HAS BEEN CONTACTED FOR PURCHASING VEHICLE BACK. NO RESULT HAS BEEN DECIDED AT THIS TIME.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#747571June 29, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747601June 29, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
1ST LUG BOLT FAILURE OCCURED FOLLOWING A FLAT TIRE ON RIGHT REAR. CHANGED TIRE FOLLOWING OWNER'S MANUAL AND THE LUG BOLT SHEARED OFF IN THE WHEEL. DEALER REPLACED PART & LABOR AT NO CHARGE TO ME. 2ND FAILURE TO LUG BOLT OCCURRED TO LEFT REAR WHILE DRIVING. DEALER REFUSED TO REPLACE SHEARED OFF BOLT AT NO CHARGE TO ME. DEALER STATED THAT WHEN THE TIRES WERE REPLACED AT 12,000 MILES, THAT THE NON-FORD TIRE SERVICER MUST HAVE USED AN INCORRECT TORQUE SPECIFICATION TO REMOVE/REPLACE TIRES. DEALER COULD NOT PROVIDE ME WITH THE TORQUE SPECIFICATION. DEALER DID NOT FIX THIS DEFECT & LET US LEAVE THE DEALERSHIP WITH ONLY 3 LUG BOLTS ON THE LEFT REAR WHEER. THE LUG BOLT ON THE FORD FOCUS ARE DEFECT AND BASED ON THE NUMBER OF OTHER CONSUMERS ON YOUR WEB-SITE EXPERIENCING LUG BOLT FAILURE, THE VEHICLES SHOULD BE RECALLED FOR REPLACEMENT OF THE WHEEL LUG BOLTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891535June 28, 2001
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:UNIT
BLINKER AND HAZARD LIGHT SYSTEM INTERMITTENTLY BECOMES INOPERABLE ,CAUSE HAS NOT BEEN DETERMINED. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891542June 28, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
INTERMITTENTLY VEHICLE WILL STALL OUT WITHOUT WARNING AT VARIOUS SPEEDS AND VARIOUS ROAD CONDITIONS. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND HAD NOT BEEN ABLE TO CORRECT THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891380June 27, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CONSUMER STATED WHEN COMING TO A STOP OR WHEN DOWNSHIFTING VEHICLE WILL STALL/ LOSE POWER STEERING. ALSO, HAS TO KEEP VEHICLE ROLLING IN ORDER TO START VEHICLE BACK UP WHICH TAKES AWHILE. CONSUMER HAS CONTACTED DEALER. DEALER REPROGRAMMED PCM TO SET BASE THE IDLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891485June 27, 2001
VEHICLE SPEED CONTROL, PARKING BRAKE:CONVENTIONAL:MECHANICAL
WHILE DRIVING VEHICLE CRUISE CONTROL REMAINED IN AN OPEN POSITION AND FAILED TO DISENGAGE. IN ADDITION, EMERGENCY BRAKE RELEASE HANDLE UNDER DASHBOARD CAME LOOSE, AND COVERED BRAKE PEDAL WHICH CAUSED CONSUMER TO RUN A RED LIGHT. DEALERSHIP HAS NOT EXAMINED VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#891308June 26, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE WAS PARKED AND WOULDN'T START. GASOLINE WAS SPRAYING ALL OVER ENGINE, AND COMING FROM UNDERNEATH VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890917June 21, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
INTERMITTENTLY, AT HIGHWAY SPEEDS, VEHICLE WILL STALL OUT WITHOUT WARNING. DEALER HAS REPLACED FUEL PUMP THREE TIMES, AND INJECTOR PRESSURE SENSOR. HOWEVER , PROBLEM STILL EXISTS. DEALER REINSPECTED VEHICLE, AND HAS DETERMINED THAT SOMETHING IN FUEL TANK WAS CAUSING VEHICLE TO STALL OUT. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890957June 21, 2001
VEHICLE SPEED CONTROL:LINKAGES
WHILE DRIVING STEPPED ON THE ACCELERATOR PEDAL, BUT VEHICLE DID NOT SPEED UP. THEN, TOOK VEHICLE TO DEALER. DEALER DISCOVERED ACCELERATOR CABLE WAS BROKEN. PLEASE PROVIDE MORE INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747137June 20, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE NOT ACCELERATING WHILE STEPPING ON GAS PEDAL IN HOT DAYS. FUEL PUMP FAILS AFTER BEING USED FOR 30,000 MILES, HESTITATE TO SPEED UP AT 3,000 RPM AT 4TH GEAR; COULD BE DANGEROUS WHILE TRAVELING UPHILL ON A HIGHWAY AND MIGHT CAUSE A CRASH FROM VEHICLES BEHIND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747086June 19, 2001
TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
7 NEW STEREOS, 2 IGNITION CYLINDERS, A FEW TRUNK LATCHES, TRANSMISSION TROUBLE(DEALER CANNOT DUPLICATE), 20,000 MILES I HAVE TO REPLACE 4 TIRES AND 4 BRAKE PADS, HORRIBLE GRINDING NOISE WHEN STOPPING, SHAKES ON THE FREEWAY WHEN BRAKING, MISASSEMBLED INTERIOR RAILS, AND MANY OTHERS. I AM COMPLETELY DISSATISFIED WITH THIS VEHICLE, I WILL NEVER, EVER BUY ANOTHER FORD VEHICLE AND I WILL CERTAINLY NEVER RECCOMEND A FORD TO ANYONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890544June 18, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HAS STALLED 4 TIMES AT SPEEDS BETWEEN 45 - 75 MPH IN HOT/ DRY WEATHER. CONSUMER TOOK VEHICLE TO DEALER 3 TIMES SO FAR, AND DEALER COULD NOT REMEDY PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746826June 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR WOULD ONLY GO INTO REVERSE, WHEN PUT INTO DRIVE OR OTHER FORWARD GEAR IT WAS AS IF THE AUTO WAS IN NEUTRAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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