Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10014368April 14, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
IGNITION WON TURN AND REWIRE AND REPLACED PASSENGER DOOR POWER LATCH. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015822April 14, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED WHEN IT WENT OVER A BUMP IN THE ROAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014315April 13, 2003
FUEL SYSTEM, GASOLINE
ENGINE STALLS OR SHUDDERS WHEN FUEL LEVEL REACHES A QUARTER OF A TANK. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014322April 13, 2003
ENGINE AND ENGINE COOLING:ENGINE
OVER THE PAST THREE MONTHS THE ENGINE HAS BEEN "CUTTING" OFF WITH NO NOTICE AND HAS INCREASED IN FREQUENCY AS TIME GOES BY. I HAVE HAD THE VEHICLE BACK TO THE DEALER AT LEAST THREE TIMES AND WAS TOLD THEY COULD FIND NOTHING WRONG WITH THE CAR. I WAS TOLD TO CALL THE TOW SERVICE THE NEXT TIME IT STALLS AND NOT TO RESTART THE CAR. THE VEHICLE IS DRIVEN IN CITY TRAFFIC AND I TOLD THEM I WAS NOT GOING TO BLOCK RUSH HOUR TRAFFIC AND RISK BEING REARENDED TO WHICH I WAS TOLD THERE WAS NOTHING THEY COULD DO. I CALLED THE FORD 800 NUMBER TWICE AND WAS TOLD THAT THEY STAND BEHIND THEIR DEALERS AND IF THEY SAY THERE IS NOTHING WRONG AND THAT THEY COULD NOT DUPLICATE THE PROBLEM THERE WAS NOTHING THEY COULD DO WHEN I ASKED THE FORD "TALKING HEAD" IF FORD WAS GOING TO PAY FOR MY FUNERAL WHEN THE CALL STALLED ON AN INTERSTATE EXIT RAMP AND WAS REARENDED BY A MAC TRUCK I WAS TOLD THAT I WOULD HAVE TO CONTACT MY INSURANCE COMPANY. A FRIEND OF THE FAMILY DID SOME RESEARCH ON THE INTERNET AND FORWARDED TO ME. TO MY SURPRISE AND CONTRARY TO THE IMPRESSION I RECEIVED FROM THE LOCAL FORD DEALER AND THE FORD 800 NUMBER THIS STALLING PROBLEM WAS NOT UNKNOWN AND COULD BE DANGEROUS. BELOW IS LISTED THE LATEST CASES OF STALLING. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014326April 13, 2003
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., TIRES, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING, VEHICLE SPEED CONTROL:CRUISE CONTROL, EQUIPMENT:ELECTRICAL, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE
AFTER ABOUT 10 DAYS OF BUYING MY 2000 FORD FOCUS THE PROBLEM. STARTED AND ONE YEAR LATER THE PROBLEMS ARE STILL COMING LIKE CLOCK WORK. FIRST MY BREAKS WERE SQUEALING I CALLED THE DEALER, HE SAID NOT TO WORRY ABOUT IT UNTIL I HAD TIME TO COME IN. 1 TO 2 MONTHS LATER, AFTER SEVERAL CALLS ASKING IF IT WAS STILL OKAY TO DRIVE, I TOOK MY CAR IN AND THE ROUTERS AND BREAKS WERE BAD, THEY SD I SHOULD HAVE BROUGHT MY CAR IN SOONER. WELL PER THERE REQUEST I TOOK MY TIME. I HAD TO PAY THE GET THIS TAKEN CARE OF. IT DIDN'T STOP THERE, MY TIRES KEPT GETTING FLATS SO I HAS TO ONCE AGAIN REPLACE AT MY OWN EXPENSES. NOW THE REAL PROBLEMS START, MY CRUISE CONTROL WAS JUST OUT OF CONTROL, MY CAR WOULD ACCELERATE EVERY TIME I WOULD PUT IN ON CRUISE. THE WINDSHIELD WIPERS WOULD NOT WORK AND MY RADIO KEPT TURNING OFF BY ITSELF. I HAD ONCE AGAIN AT MY OWN EXPENSES REPLACE MY WINDSHIELD WIPERS CALLING THE MAINTENANCE. DEPT. AT MERIDIAN FORD. THEY FIXED THE PROBLEM. WITH THE CRUISE CONTROL AND IT WAS WORKING FINE FOR ABOUT 2 MONTHS IT IS NOW HAPPENING AGAIN! NOW I HAVE PROBLEMS WITH THE KEY GETTING STUCK AND WILL NOT TURN, THE TRUNK WILL NOT SHUT, AND MY CAR WILL SHUT OFF WHEN THE CAR IS IN IDLE. IT TURNS OFF IF IN PARK OR DRIVE AFTER ABOUT ONE MIN. IDLE. THIS IS VERY FRUSTRATING. AND HAS CAUSED SO MANY FINANCIAL AND STRESS PROBLEMS. I DON'T FEEL SAFE IN THIS CAR AND I FEEL CHEATED! I WAS SOLD A LEMON! A LIST OF WHAT WAS WRONG WITH MY NEW CAR..BAD BREAKS, BAD ROUTERS, BAD WINDSHIELD WIPERS, BAD CRUISE CONTROL, BAD TRUNK, BAD TIRES, THE KEY GETS STUCK AND WILL NOT TURN, AND NOW IT TURNS OFF WHILE IN IDLE. ALL THESE THINGS ARE STILL WRONG WITH IT AND ITS COSTING ME MONEY, STRESS,TIME AND IT IS COSTING ME TO BE LATE ON MY CAR PAYMENTS AND OTHER BILLS BECAUSE I HAVE TO PAY FOR ALL THIS CRAP TO BE FIXED! WHY IS THIS HAPPENING! DO I NEED TO GET A LAWYER OR DO YOU NEED TO REPLACE OR FIX MY CAR AT YOUR EXPENSIVE. I HAVE LOST SO MUCH AND FEEL HELPLESS. I HOPE THIS DOES NOT FALL ON DEAF EARS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015301April 11, 2003
STRUCTURE:BODY:DOOR
THE KEY LOCK CYLINDER WAS REPAIRED AND IT FAILED AGAIN.*AK *JB *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015728April 11, 2003
AIR BAGS:FRONTAL
THE FRONT AIR BAGS DEPLOYED WITHOUT IMPACT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015600April 10, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
ALL 4 COIL SPRINGS FAILED WITHOUT WARNING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015481April 9, 2003
AIR BAGS
WHILE DRIVING 40 MPH THE DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING. THE DEPLOYMENT CAUSED DAMAGE TO THE VEHICLES WINDSHIELD. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014884April 9, 2003
SUSPENSION
THE RIGHT WHEEL BEARING NEEDED TO BE REPLACED. THE DEALER STATED THE BEARING HAD FELL OF WHEN THE WHEEL WAS REMOVED. THE LEFT WHEEL BEARING NEEDED TO BE REPLACED DUE TO A WOBBLE. IN ORDER TO STOP THE WOBBLE, THE CONSUMER HAD THE BEARING REPLACED ALONG WITH A PURCHASE OF FOUR NEW TIRES. MR SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015389April 8, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THE REAR BRAKE CYLINDER WAS CORRODED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014554April 8, 2003
ELECTRICAL SYSTEM, SUSPENSION:FRONT:WHEEL BEARING, STRUCTURE:FRAME AND MEMBERS, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CONSUMER RECEIVED POOR SERVICE FROM FORD MOTOR COMPANY, AS WELL AS FROM FOLLOWING LOCAL FORD DEALERS MORANDE FORD OF BERLIN, CT AND RAY SERAPHIN FORD OF VERNON CT, AND DIFFERENT OPINIONS FROM FORD EMPLOYEES CONCERNING MULTIPLE RECALLS ON A-FRAME/STEREO/WINDSHIELD WIPER MOTOR/REAR WHEEL BEARINGS, ELECTRICAL SYSTEM, AND SUDDEN ACCELERATION/LURCHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015427April 8, 2003
STRUCTURE
WATER LEAKED IN THE VEHICLE THROUGH THE PASSENGER WINDOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013994April 5, 2003
SERVICE BRAKES, HYDRAULIC
MY 2000 FORD FOCUS HAS UNREASONABLY HIGH WEAR ON THE FRONT BRAKES. WE WERE TOLD BY THE DEALER THAT WE NEED TO REPLACE THE ENTIRE FRONT BRAKE SYSTEM @ LESS THAN 25,000.00 MILES, TO THE TUNE OF $500.00 ALL PAID BY ME. WHEN I ASKED ABOUT THE WARRANTY I WAS TOLD THE BRAKE WEAR WAS DUE TO MY DRIVING, BUT I HAVE SINCE FOUND OUT THERE HAVE BEEN MULTIPLE COMPLAINTS ABOUT THE SAME PROBLEM FROM OTHER OWNERS OF THE SAME CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015271April 4, 2003
SERVICE BRAKES, HYDRAULIC, EQUIPMENT:APPLIANCE:AIR CONDITIONER, TIRES, SUSPENSION:REAR
NAR 04/07/2003 MR. WHILE DRIVING, THE REAR TIRE DISCONNECTED FROM THE VEHICLE DUE TO A FAILED WHEEL BEARING.. THE AIR CONDITION REPEATEDLY LEAKED WATER IN THE VEHICLE. THE BRAKES WERE WORN WHICH REQUIRED NEW ROTORS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012392April 3, 2003
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE, VISIBILITY:WINDSHIELD, SUSPENSION:FRONT
THE SEAL ON WINDSHIELD CAME OFF AND THERE WAS A NOISE IN THE FRONT END OF THE VEHICLE. *AK THE ENGINE STALLED, AND THE VEHICLE EXPERIENCED A FUEL SYSTEM PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013882April 3, 2003
ENGINE AND ENGINE COOLING
CAR STALLS FOR NO REASON - HAS HAPPENED REPEATEDLY SINCE JANUARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011706April 2, 2003
ELECTRICAL SYSTEM:WIRING, POWER TRAIN, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, VEHICLE SPEED CONTROL
THE VEHICLE EXPERIENCED PROBLEMS WITH THE WIRING, TRANSMISSION-(JUMP OUT OF GEAR), FUEL GAUGE LEVEL IS INOPERATIVE, AND THE MOTOR WOULD RACE. THE SHIFTER AND CABLE WAS REMOVED, AND THE CENTER CONSOLE WAS REMOVED TO REPLACE THE SHIFTER ASSEMBLY. THE DEALER COULD NOT DUPLICATE THE FUEL GAUGE PROBLEM. MR SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014903April 1, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE CONSUMER RECEIVED A NOTICE FOR RECALL REMEDY 02V288000. PRIOR TO RECEIVING NOTICE, CONSUMER TOOK THE VEHICLE TO THE SERVICE DEALER REGARDING THE FRAYING OF THE BATTERY CABLES. ONCE THE RECALL NOTICE WAS RECEIVED, THE CONSUMER TOOK THE CAR BACK TO DEALER AND THEY TRIED TO FORCE THE CONSUMER TO FILE A WARRANTY CLAIM FOR REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013758April 1, 2003
ELECTRICAL SYSTEM:IGNITION
KEY WOULD NOT GO INTO IGNITION. CALLED EMERGENCY ROAD SERVICE. THEY COULD NOT HELP. THEY TOLD ME THIS WAS A COMMON PROBLEM AND THAT THEY WERE CONSIDERING A RECALL. WITH ALL OF THE COMPLAINTS REGISTERED AND THE NUMBER OF ISSUES ON THE INTERNET, I AM SURPRISED IT HAS NOT BEEN DONE. IGNITION ALREADY REPLACED ONCE. THIS IS STARTING TO GET TO BE RIDICULOUS. FINALLY TAPPED THE KEY IN THE CAR STARTS BUT THE KEY WILL NOT COME OUT OF THE IGNITION SWITCH RESULTING IN A SECURITY PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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