Ford Focus Complaints (2017)

907 consumer complaints on file.

#11612826September 5, 2024
POWER TRAIN
I bought this vehicle brand new, and shortly after purchase it started to shutter when I accelerated. I had the clutch replaced three times while under warranty. The vehicle is no longer under warranty and recently, it has been having trouble starting and it's been having shifting issues. It's revving and taking longer than it should to shift gears, shifting hard when it does shift, and doesn't act like its going to shift at all. I was on a busy roadway turning right. I made the turn and accelerated to the flow of traffic and the vehicle revved loudly and wouldn't move. I turned on my hazard lights and made my way to the center turning lane. I came to a full stop, put it in park, then back in drive, and proceeded to get back into the driving lane. It delayed shifting and shifted hard the rest of the way, but thankfully I made it home safely. It is at the mechanic shop right now and I'm being told it needs a new transmission. The mechanic also told me that he cannot find a transmission for this vehicle because as soon as they come in, they are bought up due to this reoccurring issue. I have to get this vehicle back to my house to just sit in the driveway until I can figure something out. This vehicle is only 7 years old with 120K miles on it. I just paid this vehicle off last year, and now I have to find a new vehicle. Ford really needs to recall these transmissions!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611794August 30, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact stated that while at a stop light, the vehicle failed to accelerate upon the depression of the accelerator pedal. Due to the failure, the vehicle was towed to a dealer where the vehicle was diagnosed with engine failure. The dealer failed to honor the vehicle warranty and the contact was provided an estimate for the repair. The vehicle was then towed to an independent mechanic where the engine was replaced. The contact then received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The failure mileage was 33,905. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610706August 25, 2024
FUEL/PROPULSION SYSTEM
My engine light came on. I went and had it scanned and it said it was the Canister purge valve. I see that 2017 ford focus has a recall on it and was wondering if this is connected to it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610763August 25, 2024
ELECTRICAL SYSTEM, POWER TRAIN
Wiring assembly, and tcm are a safety risk because of improper gear shifting and shuttering. The issue is reproduced with a battery swap on the vehicle it’ll cause improper grounding. No inspection, No warning signs until after improper shifting triggered limp mode no reverse and check engine along with transmission service message.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609708August 20, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608297August 13, 2024
ENGINE, FUEL/PROPULSION SYSTEM
car is shaking and wanting to drive less and less lately its not moving faster then 20 mph. I have no other way to work and I'm sure this will cause an accident soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606982August 7, 2024
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated while attempting to accelerate from being idle, the vehicle was lunging forward. The vehicle was taken to the dealer where it was diagnosed; however, the contact was unaware of the diagnostic result. The dealer informed the contact that the clutch needed to be replaced. The vehicle had been repaired. The failure occurred approximately 5 years after the repair. While driving at approximately 35 MPH, the vehicle experienced the failure and the transmission started to slip. The check engine warning light was illuminated. The vehicle had been taken to another dealer where it was diagnosed and DTC code: PO7A3 (Transmission Failure) was retrieved. The contact was informed that the transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606431August 5, 2024
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2017 Ford Focus. The contact stated that since purchasing the vehicle, the check engine light had remained on the instrument panel. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective engine hose. The contact was unable to repair the vehicle. Since the initial failure, the contact stated the engine Auto Stop/Start feature had failed to operate as needed and the engine failed to start as designed while at a stop light. In addition, the contact stated that the vehicle was jerking upon depression of the accelerator pedal. There was an abnormal knocking sound coming from the engine. The vehicle had been towed to several dealers where multiple repairs were performed; however, the failure returned after each repair. The vehicle was eventually diagnosed with engine failure and the contact was given an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606565August 5, 2024
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606307August 3, 2024
ENGINE
My car, which has just over 70,000 miles on it, has a malfunctioning transmission, often stalling, revving, failing to shift gears or reverse, and other issues, putting me and my passengers in potentially dangerous situations. I have taken my car to the mechanic twice and after replacing the clutches, the clutch motors, and the TCM, the problem has only worsened and he’s verified that the problem lies in the transmission itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606197August 2, 2024
ENGINE
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shut off. The contact stated that the check engine and oil pressure warning lights illuminated. The vehicle was not drivable and was towed to a dealer to be diagnosed. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605742July 31, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to the dealer where the vehicle was not diagnosed, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,462. VIN tool confirms part not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605496July 30, 2024
ENGINE
The transmission is failing , it says to service now. I went And got a quote and I might as well get a new car =(
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604938July 28, 2024
POWER TRAIN
Start transmission bucks under load and stalls out bad clutch forks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604107July 23, 2024
POWER TRAIN
The car was not picking up speed on the freeway; having issues shifting. Make me stop on the freeway putting me at risk of an accident. I was able to go to the shoulder. on the dashboard, I have a message saying the transmission overheated, wait for 5 minutes. I did wait and the car started again. I took it to the dealer and they told me it was a failure of the Module. AE8Z*7Z369*FMODULE - TRANSMISSION CONTROL. TR26 TCM - Replace/Program DPS6 This should not happen in a car with only 100K miles. Also, there should be a recall because it is dangerous for the people when the car almost stops in the middle of the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603434July 19, 2024
AIR BAGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
my transmission started slipping like it was in neutral and coming to a stop when it downshifted to low gear it would lunge forward the ford garage said it was tcm but didnt have the part i dont know what to do i need a car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603212July 18, 2024
ENGINE
The contact owns a 2017 Ford Focus. The contact stated while driving 50 MPH, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was steered to the side of the road before stalling. The vehicle was not able to be restarted. The contact attempted to jumpstart the vehicle however, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine had seized, and that an unknown part needed to be replaced. The vehicle was not repaired. The vehicle was towed to a dealer where it was determined that the engine needed to be replaced. The manufacturer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602259July 15, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602296July 15, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600813July 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 60 MPH, the vehicle stalled with the check engine warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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