Ford Five Hundred Complaints (2005)

510 consumer complaints on file.

#10576613April 2, 2014
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
INSTRUMENT CLUSTER INTERMITTENTLY WENT DARK AND/OR GAUGES WENT TO ZERO/OFF POSITIONS, WE PULLED OVER TO SEE IF EXTERIOR LIGHTS WORKED AND ALL DID, AS WELL AS BLINKERS AND FLASHERS, BUT WE NOTED THAT REVERSE LIGHTS WERE NOW ON. IT HAS RECURRED A FEW TIMES, ITS MOST NOTICEABLE AFTER DARK AS DASH LIGHTS GO BLACK. ONLY LIGHT ON DASH WAS THE AIRBAG LIGHT. I WENT ONLINE & FOUND INFO ON A TECHNICAL SERVICE BULLETIN "TSB 06-17-9 09/04/06 - INTERMITTENT INSTRUMENT CLUSTER", IT DOES NOT APPEAR TO BE A RECALL ITEM SO ASSUMING ANY REPAIRS ARE ENTIRELY OWNER COST ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566671March 2, 2014
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
APPROXIMATELY TWO MONTHS AFTER SERVICE PERFORMED UNDER NHTSA CAMPAIGN PE11018 THE VEHICLE BEGAN TO ACCELERATE IRREGULARLY AND THEN IT PLACED ITSELF INTO "FAIL SAFE" MODE AND ILLUMINATED THE CHECK ENGINE LIGHT. VEHICLE WAS RETURNED TO THE FORD DEALER THAT PERFORMED THE SERVICE AND THEY DETERMINED THAT THE ELECTRIC THROTTLE CONTROL WAS AT FAULT BUT WAS NOT ASSOCIATED WITH THE SERVICE THEY PERFORMED ON THE SAME COMPONENT JUST WEEKS EARLIER. DEALER CONTACTED FORD MOTOR CO AND THEY ALSO CLAIMED THE TWO WERE NOT RELATED REGARDLESS OF THE SIMILAR CLAIMS FOUND ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561255January 23, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT BOTH THE FRONT DRIVER AND PASSENGER'S SIDE DOORS FAILED TO LATCH DURING EXTREMELY COLD WEATHER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 06V383000 (LATCHES/LOCKS/LINKAGES) BUT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL. THE CONTACT STATED THAT THE REMEDY REPAIR HAD NEVER BEEN PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 02/24/14*LJ THE DEALER REPLACED THE LATCHES, AT NO CHARGE. UPDATED 02/25/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560463January 18, 2014
POWER TRAIN, STRUCTURE:BODY
I HAVE TAKEN MY 2005 FORD 500 TO MY LOCAL FORD DEALER SO MANY TIMES I CAN NOT COUNT FOR THE SAME RECURRING ISSUES. THIS VEHICLE ALWAYS LUNGES WHEN I PUT IN GEAR IN REVERSE OR FORWARD. THE CAR LUNGED BACKWARD STRIKING A PARKED CAR THE FIRST WEEK I GOT IT. I PAID FOR ALL DAMAGE CAUSE I DIDN'T WANT TO CLAIM NEW CAR ON MY INSURANCE. WHILE DRIVING ON HIGHWAY ENGINE STARTS TO DECELERATE WHILE TRYING TO PASS CAR OR CHANGE LANES..BIG PROBLEM IN TRAFFIC..HAVE TO FLOOR IT TILL IT KICKS INTO GEAR. DANGEROUS. THEN, EVERYTIME IT RAINS, ALL 4 DOORS FILL WITH WATER..I HAVE TO LIFT UP RUBBER AT THE BOTTOM..CLEAR THE HOLES..WAIT FOR 5 MINUTES EACH DOOR. EVERY WINTER THE DRIVER SIDE DOOR LATCH FREEZES UP AND I CAN'T CLOSE THE DOOR..I THOUGHT THEY DEALER FIXED THE DOOR LATCH DUE TO A SAFETY RECALL..THAT IS NOT THE CASE..SEVERAL TIMES, I HAVE HAD TO DRIVE TO WORK 15 MINUTES HOLDING THE DOOR SHUT WHILE DRIVING DOWN THE HIGHWAY.DANGEROUS. I HAVE HAD IT LUBED WITH SEVERAL PRODUCTS, DOESN'T WORK..THE SERVICE MANAGER AT MY LOCAL FORD DEALER SHOWED ME HOW TO HOLD THE DOOR HANDLE OPEN WHILE USING A SCREWDRIVER TO FREE THE LATCH..HANDY LITTLE TRICK. I KEEP SILICONE LUBE SPRAY, SCREWDRIVER, PLIERS, AND A JUMPER BOX IN THE CAR AT ALL TIMES.I HAVE CALLED FORD MOTOR CO. MANY TIMES..ALWAYS GOT RUN AROUND AND NO STRAIGHT ANSWERS. FINALLY LAST WEEK AFTER CALLING 5 TIMES, I WAS TRANSFERRED TO A SUPERVISOR THAT EXPLAINED TO ME THAT THE OTHER 10 TIMES I CALLED.NO COMPLAINT WAS FILED AND INFORMED ME ON THE COMPLAINT PROCESS..I JUST PURCHASED A NEW TAURUS AND AM HOPING TO LET MY SON USE THE 500 TO DRIVE TO COLLEGE DAILY..I AM CONCERNED ABOUT HIS SAFETY IN THIS CAR..SO UNLESS THESE ISSUES ARE ADDRESSED AND CORRECTED, I DON'T KNOW WHAT TO DO..I HAVE PUT A LOT MONEY INTO THIS CAR.WHAT HAPPEN TO THE LEMON LAW. THIS CAR IS A LEMON. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10560355January 17, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING UPHILL AT 40 MPH . THE VEHICLE WAS TAKEN TO DEALER FOR INSPECTION BUT A CLEAR DIAGNOSIS WAS NOT GIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560016January 15, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT SHE ATTEMPTED TO CLOSE THE DRIVER'S DOOR BUT THE DOOR LATCH WOULD NOT CATCH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE LATCH NEEDED TO BE SPRAYED WITH A SOLUTION TO LOOSEN IT. THE DEALER THEN STATED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551875November 12, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FIVE-HUNDRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICE UNDER A MANUFACTURER'S RECALL WHERE THE THROTTLE BODY WAS CLEANED AND THE PCM WAS REPROGRAMMED. AFTER THE RECALL SERVICE WAS PERFORMED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN REPLACED THE THROTTLE BODY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,903. THE CURRENT MILEAGE WAS 100,797. UPDATED 12/24/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551609November 9, 2013
VEHICLE SPEED CONTROL, POWER TRAIN, FUEL/PROPULSION SYSTEM
WHEN I STARTED IT UP AND TRIED TO TAKE OFF IT STALLED OUT AND THE WRENCH LIGHT CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551388November 7, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER DIMMED INTERMITTENTLY WHICH MADE IT DIFFICULT TO SEE THE DISPLAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551091November 6, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT RECEIVED A SERVICE NOTICE FROM THE MANUFACTURER ABOUT A THROTTLE BODY REMEDY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND ROUTINE SERVICE. THE THROTTLE BODY WAS CLEANED BUT THE CONTACT STATED THAT THE VEHICLE BEGAN TO IDLE AT VARIOUS SPEEDS. THE CHECK ENGINE LAMP ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. UPDATED 01/07/2014*LJ THE CONSUMER STATED THE DURING THE TEST DRIVING THE VEHICLE IT WENT INTO FAIL SAFE MODE. THE TECH RESET THE LIGHT AND RETURNED THE VEHICLE. N THE WAY HOME THE VEHICLE WENT INTO FAIL SAFE MODE AGAIN ALMOST CAUSING AN ACCIDENT. UPDATED 01/22/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550435October 31, 2013
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
DRIVING AT 30 MPH ON SECONDARY STREET WHEN VEHICLE LOST POWER AND SERVICE ENGINE LIGHT CAME ON. COASTED TO SIDE OF ROAD TRIED TO PUSH ACCELERATOR TO RAISE RPM. RPM REMAINED AT 1000 AND NOT ENOUGH POWER TO PULL BACK ON THE ROAD. I TURNED VEHICLE OFF AND STARTED THE ENGINE BACK UP WHEN POWER WAS RESTORED AND SERVICE ENGINE LIGHT WENT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547295October 8, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING AT 55 MPH WHEN THE CAR SPUUTERED AND LOST ALL POWER. AT THAT POINT THE CAR WOULD ONLY IDLE WHICH BARELY ALLOWED ME TO PULL OFF THE ROAD INTO A DRIVEWAY. I TURNED IT OFF AND RESTARTED. THE CAR RAN FINE FOR A FEW MILES THEN ,WHILE TURNING OFF A MAIN ROAD THE CAR LOST ALL POWER AND ALMOST CAUSED AN ACCIDENT. I TURNED IT OFF AND ON AGAIN AND WAS ABLE TO GET IT HOME. WHEN I GOT HOME I CHECKED IT FOR CODES AND IT BROUGHT UP A P212 AND P2104 CODE. I HAD THE CAR TOWED TO TRACY FORD WHERE THEY REPLACED THE THROTTLE BODY AT $690+/- PLUS LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547129October 7, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A MANUFACTURER'S RECALL. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545581September 26, 2013
POWER TRAIN
MY 2005 FORD 500 WHILE DRIVING 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED OFF ROAD AND RESTARTED, BUT NO POWER. THE VEHICLE WAS CHECKED WHERE IT WAS DIAGNOSED AS A THROTTLE BODY FAILURE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538123August 30, 2013
EXTERIOR LIGHTING
REPLACED LOW BEAM HEADLAMP ON DRIVER SIDE, NOTED ELECTRICAL BURN MARKS ON ONE TERMINAL. REPLACEMENT BULB DID NOT WORK, HAD TO WIGGLE TO GET IT TO WORK. QUIT WORKING DAILY WITHOUT WIGGLING WHOLE LIGHTING SOCKET , TOOK APART NOTICED THAT THE SOCKET HOUSING WAS BRITTLE AND CRACKED WITH BURN MARK ON METAL FEMALE LEAD. TWO TO THREE WEEKS LATER PASSENGER LOW BEAM HEADLIGHT WOULD NOT WORK, WIGGLED PASSENGER SIDE LIGHT, CAME BACK ON. SOMETIMES BOTH LIGHT WOULD GO OUT AT SAME TIME. PROBLEM KEPT OCCURRING THROUGH AUGUST. FOUND THIS HAS OCCURRED ON OTHER FORD FIVE HUNDREDS DUE TO SOCKETS OVERHEATING. CHECKED PASSENGER SOCKET AND COMPARED TO DRIVER SIDE AND BOTH SOCKETS AND LIGHT BULBS LOOK IDENTICAL IN DAMAGE. BURNED/MELTED PLASTIC ON BULB BASE AND CRACKED BURNED SOCKETS. REPLACED BOTH SIDE BULBS AND SOCKETS LAST WEEKEND, BOTH LIGHTS WORKED FOR THREE DAYS BEFORE APPARENTLY FUSED THE SOCKET WITH THE BULB ON THE DRIVER SIDE. GUESSING THE PASSENGER SIDE WILL DO THE SAME WITHIN NEXT MONTH LIKE IT DID BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537424August 27, 2013
STRUCTURE:BODY
GALVANIC CORROSION, WHERE HOOD LATCH BAR ATTACHES TO HOOD, IS EATING AWAY THE HOOD METAL. CONNECTION WILL EVENTUALLY FAIL ALLOWING HOOD TO BLOW OPEN WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531901July 25, 2013
VEHICLE SPEED CONTROL
NOT HAVING PROBLEMS WITH CAR UNTIL AFTER RECALL 12N03. RETURNED 3 DAYS LATER FOR REPAIR. STILL HAVING PROBLEMS. TOOK TO ANOTHER FORD DEALERSHIP. THEY WANT TO REPLACE THE PART THAT WAS RECALLED AND CHARGE ME APPROXIMATELY $800.00. MAIN FORD CUSTOMER SERVICE HAS BEEN CONTACTED NUMEROUS TIMES AND HAVE NOT HEARD BACK FROM THEM WITH ANY INFORMATION CONCERNING MY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526367July 23, 2013
ENGINE, POWER TRAIN
I BOUGHT THIS CAR A YEAR AGO THROUGH RONDUPRATT USED CARS IN JANUARY 2012 CAR SEEMED TO DRAG A LITTLE BUT DIDN'T PAY MUCH ATTENTION TO IS AS SUMMER CAME AROUND TRIED TO USE THE AC IT ONLY BLEW COLD ON THE FREEWAY I JUST THINKING IT NEEDED TO BE SERVICED BUY THE TIME I GOT THE AC CHARGED IT WAS WINTER AGAIN. BUY MARCH OF NEXT YEAR THE CAR STARTED DOING THIS WEIRD SHAKING AT EVERY STOP LIGHT AND EVERY STOP SIGN THE CAR WOULD START TO SHAKE IN APRIL A LETTER COMES IN THE MAIL EXPLAINING THE CAR WAS BEING RECALLED DUE TO THE CARS RPM IDLE SURGING TOOK THE CAR TO FAIRFIELD FORD AN WHEN I GOT THE CAR BACK IT WAS WORSE THEN IT. HAD EVER BEEN SO I DECIDED TO GO PAY RONDUPRATT TO DIAGNOSTIC THE CAR THE SAID WHERE I TOOK THE CAR TO DIDN'T PERFORM THE RECALL AND THE CAR NEEDED AN AC COMPRESSOR AND AN EGR VALVE I HAVE GOTTEN THE EGR VALVE REPLACED AN THE SAME DAY THE CAR WOULDN'T GO IN TO GEAR SO CONFUSED ON WHY THEY ARE ALLOWED TO SELL CARS THAT THEY KNOW ARE EXPERIENCING THESES PROBLEMS AND RANT WILLING TO DO ANYTHING TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525988July 21, 2013
VEHICLE SPEED CONTROL
A THROTTLE BODY WARRANTY REPAIR WAS DONE ON THIS PART ON 1-26-13. ON 6-6-13 VEHICLE LOST THE ABILITY TO GO FORWARD AS I DROVE TO WORK. PUT CAR IN REVERSE AND GOT IT OFF THE ROAD. WRENCH LIGHT CAME ON AND ATTEMPTED TO DRIVE AND CAR STILL DID NOT RESPOND. AFTER A FEW MINUTES OF STAYING IN PARK I PUT THE CAR IN DRIVE AND IT DID MOVE WITHOUT A PROBLEM. GOT AN APPOINTMENT AT FORD DEALERSHIP TO GET THE PROBLEM FIXED. WAS TOLD AFTER CAR WAS PUT ON DIAGNOSTIC TEST THAT THE THROTTLE BODY WAS STICKING, AND NEEDED REPLACED.. SERVICE ADVISOR ATTEMPTED TO GET BODY REPAIRED UNDER LAST RECALL BUT WAS UNSUCCESSFUL . I THEN APPLIED FOR THE FORD SERVICE CREDIT CARD AND PUT THE REPAIR ON IT.. I THINK REPAIR OF PART SHOULD OF BEEN COVERED UNDER RECALL.. IF THIS ISN'T REGARDED AS A SAFETY ISSUE, PLEASE DIRECT ME TO THE THE CORRECT PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525654July 18, 2013
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
CAR DRIVES ON ITS OWN! IF I DO NOT HAVE FOOT ON GAS ON BREAK IT WILL CONTINUE TO MOVE. SAID FAILSAFE MODE THEN CHECK ENGINE LIGHT ILLUMINATED, DASH BOARD SAID CHECK ENGINE CHECK TRANSMISSION THEN THE LIGHT WENT OUT THE FOLLOWING DAY. NOW DRIVING BACK TO NORMAL. I TOOK TO AUTO ZONE THE DAY IT WENT HAYWIRE & THEY ADVISED ME ITS A POSSIBLE RECALL SEVERAL PPL SAID THE SAME ISSUE WITH THEIR FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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