Ford Five Hundred Complaints (2007)

199 consumer complaints on file.

#10459820May 28, 2012
STRUCTURE:BODY, VEHICLE SPEED CONTROL
FOR SEVERAL MONTHS CAR HAS BEEN LUNGING FORWARD WITHOUT MY FOOT ON THE GAS. A COUPLE WEEKS AGO WHILE PULLING INTO MY DRIVING WAY IT LUNGED AND THE CAR RAN INTO MY CONCRETE STEPS CAUSING 3,500 WORTH OF DAMAGE. THIS IS VERY DANGEROUS AND COULD HAVE BEEN ONE OF MY DAUGHTERS. I REALLY HOPE YOU TAKE THIS SERIOUSLY BECAUSE ONCE LIVES ARE LOST YOU CAN'T GET THEM BACK. I JUST WANT FORD TO FESS UP AND TO TAKE RESPONSIBILITY FOR THIS PROBLEM, SO I MAY GET IT FIXED AND NOT KILL OR INJURE ANYONE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10458295May 14, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT CRASHED INTO A TREE. THE VEHICLE CRASHED HEAD FIRST, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A TOW YARD. THE CONTACT SUSTAINED BRUISING TO HER THIGH, ARM AND CHEST, AND ALSO EXPERIENCED SHORTNESS OF BREATH. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 94,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10458324May 14, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED . THE CONTACT WAS BRAKING FROM 15 MPH WHEN THE VEHICLE JERKED FORWARD WITH THE BRAKES APPLIED. THE VEHICLE WAS PARKED AND TURNED OFF FOR SEVERAL HOURS AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ADVISED THAT THE THROTTLE BODY NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 124,795.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458146May 11, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE DEALER ADVISED THAT OIL AND FREON WAS LEAKING FROM THE VEHICLE AND THE COMPRESSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452550March 21, 2012
ENGINE AND ENGINE COOLING
THERE IS A CHRONIC RECURRENCE OF THE ENGINE STALLING, JERKING, IDLE SPEED LOPING, IN LOW GEAR FOR THIS VEHICLE. AT START UP AND THE ENGINE IS COLD THERE IS LITTLE TO NO PROBLEM. HOWEVER, ONCE THE NORMAL OPERATING TEMPERATURE IS REACHED (PER THE READOUT GAUGE), AND UPON APPLYING THE BRAKES TO COME TO A STOP, AND AS THE TRANSMISSION DOWNSHIFTS THE ENGINE GOES DEAD OR STALLS, AFTER RE-STARTING AND AT IDLE, THE IDLE SPEED, PER THE INDICATOR, FLUCTUATES BACK AND FORTH FROM ABOUT 500 RPM'S TO 900 RPMS. PLACING THE GEAR SHIFT IN THE DRIVE POSITION CAUSES THE CAR TO JUMP PRIOR TO ACCELERATION. AT THIS POINT WHEN TAKING OFF THE CAR JERKS FORWARD. IT SMOOTHES OUT AFTER INCREASING THE SPEED, BUT PRIOR TO EACH STOP THE FLUCTUATING BEGINS AGAIN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451383March 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE WOULD LUNGE BACKWARD WHEN REVERSING OUT OF PARKING SPACES. THE VEHICLE WOULD ALSO LUNGE FORWARD WHEN DRIVING OUT OF PARKING SPACES. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000. UPDATED 04/11/12 *BF UPDATED 05/10121
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451467March 13, 2012
VEHICLE SPEED CONTROL
THE VEHICLE WILL SPEED UP ON ITS OWN. THIS VEHICLE HAS BEEN DOING THIS SEVERAL TIMES. IT SEEMS TO HAVE A MIND OF ITS OWN. MY WIFE HAS NAMED THE CAR [XXX] AND SHE WON'T DRIVE IT ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451070March 10, 2012
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
SOME MONTHS AGO, MY CAR STARTED TO OSCILLATE IN RALENTI FROM 700 TO BELOW 500 RPM, WHEN BRAKING EVEN STOPS. SOME TIMES DECELERATE SUDDENLY, FREQUENTLY SLOW RESPONSE WHEN ACCELERATE, ETC. FORD LOCAL DEALER TOLD ME THIS IS A REGULAR PROBLEM WITH THIS THROTTLE BODY ON THIS ENGINE MODELS, AND I HAVE TO REPLACE IT. I AM AWARE THIS IS A COMMON ISSUE ON 3.0L V6 ENGINES DUE TO I HAVE A FRIEND WITH A MONTEGO 2005 WITH SAME PROBLEMS. SO FAR, NO FORD COMPANY RECALL WAS ADVISED. I DO NOT AGREE INTO REPLACE THIS PART, SHOULD BE FORD RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449403February 27, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED SEVERAL INSTANCES OF UNINTENDED ACCELERATION. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS PLACED INTO DRIVE OR REVERSE AND ALSO WHEN THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 60,000. UPDATED 03/16/12 *BF THE CONSUMER STATED THE VEHICLE LUNGED FORWARD WHEN HE SHIFTED THE GEAR FROM PARK TO DRIVE OR FROM PARK TO REVERSE. IT CAUSED A LOUD BANGING NOISE IN THE TRANSMISSION. UPDATED 05/10/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446866February 6, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE BEGAN TO ACCELERATE ABNORMALLY. THE VEHICLE EVENTUALLY CAME TO A STOP AFTER THE SECOND ATTEMPT. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443515January 11, 2012
ENGINE AND ENGINE COOLING
THROTTLE BODY CAUSED SURGING AND THEN AFTER COUPLE MONTHS JUST STARTED STALLING OUT AND DYING EVERYTIME THE CAR WOULD SLOW DOWN FOR A STOP OR COMING TO A STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440192December 16, 2011
FUEL SYSTEM, GASOLINE, POWER TRAIN
WAS STOPPED AT A DRIVE-THRU WINDOW AND WHEN I WENT TO PULL UP TO RECEIVE MY FOOD, THE CAR LURCHED AHEAD OF THE WINDOW. I PUT THE CAR IN REVERSE TO PICK UP MY FOOD AND IT LURCHED SO FAST BACKWARD THAT I HAD NO CONTROL OF IT, EVEN WITH MY FOOT ON THE BRAKE. THIS CAUSED A CRASH INTO THE FRONT OF ANOTHER CAR. I HAVE NEVER HAD AN ACCIDENT AND I AM A CAREFUL DRIVER. I RECEIVED A MOVING VIOLATION AND THERE WAS DAMAGE DONE TO BOTH CARS. ENOUGH DAMAGE THAT OUR INSURANCE COMPANY IS INVOLVED. FORD SHOULD DO SOMETHING ABOUT THESE LURCH PROBLEMS BEFORE SOMEONE IS KILLED. THANK GOODNESS NO ONE WAS IN FRONT OF ME OR THEY WOULD HAVE BEEN KILLED, PLEASE, FORD, DO SOMETHING ABOUT THESE FORDS THAT HAVE THIS PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10439966December 14, 2011
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
AT A STOPLIGHT WITH THE BRAKE ON THE ENGINE REVVED UP AND THE CAR JUMPED FORWARD ABOUT 20 FEET BEFORE I COULD STOP IT. AT THE NEXT LIGHT THE SAME THING HAPPENED. AT MY FINAL DESTINATION APPROXIMATELY 2 MILES AWAY MY SON (WHO WAS WITH ME THE WHOLE TIME = I WAS TAKING HIM BACK TO COLLEGE) TOLD ME TO LET THE CAR RUN TO SEE IF IT WOULD DO IT AGAIN. WITH THE CAR IN DRIVE AND MY FOOT ON THE BRAKE (HARD) IT REVVED UP 2 MORE TIMES IN LESS THAN 2 MINUTES TO AT LEAST 1500 RPM AND WAS VERY DIFFICULT TO HOLD BACK. I TOOK IT IN TO THE DEALER THE NEXT DAY AND THEY REPLACED THE THROTTLE BODY AT A COST OF $800. AFTER CALLING FORD AND REPORTING THE SITUATION THEY REFUSED TO DOCUMENT THIS OR MAKE A CASE NUMBER UNTIL I TOLD THEM I KNEW THERE WAS A TECHNICAL BULLETIN ON THIS ACCORDING TO THE DEALER. THEY GAVE ME A CASE NUMBER [XXX] BUT WERE RUDE TO ME AND COULD NOT ANSWER IF THE REPLACEMENT PART ADDRESSED THE ISSUE AND HAS BEEN FIXED. I DO NOT KNOW IF IT WILL HAPPEN IN THE NEXT MILE, NEXT 100,000 MILES, OR NEVER AGAIN IF THEY WILL NOT SAY IF REPLACEMENT PARTS HAVE CORRECTED A PROBLEM. IF A CAR OR PEDESTRIAN WERE IN FRONT OF ME WHEN THIS HAPPENED I WOULD HAVE HAD AN ACCIDENT WITHOUT DOUBT. THIS CAR HAS A SAFETY PROBLEM AND THE INCIDENT HAPPENED ON NOV. 27, 2011. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436151November 16, 2011
FUEL SYSTEM, GASOLINE
AUTOMOBILE LUNGED FORWARD WITHOUT TOUCHING GAS WHEN AIR CONDITIONER OR HEAT ON. TOOK CAR TO DEALERSHIP AND THEY CLEANED THROTTLE PLATE, FUEL INJECTION THROTTLE BODY AND REPROGRAMMED POWERTRAIN CONTROL. SEEN ONLINE OTHERS HAD THIS SAME PROBLEM . CAR ONLY HAS 47,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435186November 10, 2011
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC BUT THERE WERE NO FAILURE CODES GENERATED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WOULD BE TAKEN BACK TO THE DEALER FOR DIAGNOSTICS BUT THE DEALER WAS NEVER ABLE TO LOCATE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR POSSIBLE REPAIRS AND ANSWERS TO ANY FURTHER QUESTIONS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,030. UPDATED11/29/11 *BF UPDATED 12/12/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434439November 7, 2011
STEERING, WHEELS, SUSPENSION
MY FORD BEGAN ACTING STRANGELY WHEN TURNING, AND WOULD HYDROPLANE BADLY WHEN RAINING. I TOOK IT TO MY INDEPENDENT GARAGE AND THEY FOUND THAT THE LEFT LOWER BALL JOINT RETAINING NUT HAD WORKED LOOSE. THAT CAUSED THE LEFT FRONT WHEEL TO MOVE IN TOWARD THE BALL JOINT AND THE JOINT OR NUT TORE THE TIRE DOWN TO THE STEEL BELT. THE SERVICE MANAGER INDICATED THAT IT APPEARED THAT THE NUT WAS NOT TORQUED CORRECTLY AT THE FACTORY. OF COURSE, I HAD TO HAVE THE BALL JOINT REPLACED AND TWO NEW TIRES. I DID NOTIFY FORD MOTOR CO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433160October 28, 2011
ENGINE AND ENGINE COOLING
WHEN I SHIFT FROM A STOPPED POSITION, EITHER INTO DRIVE OR REVERSE, THE CAR LUNGES OR JUMPS FORWARD. IT MAKES IT VERY DIFFICULT TO CONTROL. THE DEALER KNOWS ABOUT THE PROBLEM AND SAYS THAT FORD KNOWS ABOUT THE PROBLEM, BUT REFUSES TO FIX IT UNLESS A GOD AWFUL AMOUNT OF MONEY IS PAID IN REPAIR COSTS. THEN HE SAYS IT MAY HAPPEN AGAIN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432422October 22, 2011
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
FORD FIVE HUNDRED STARTED LURCHING OR LUNGING WHEN PLACED IN GEAR. FROM A PARKED POSITION.. THE CAR LURCHED BACK INTO THE WALL OF THE CARPORT CRUSHING THE BACK BUMPER. ON ANOTHER OCCASION THE CAR LURCHED WHEN THE DOOR WAS OPEN AND KNOCKED INTO THE CARPORT POST. VERY DANGEROUS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10432260October 20, 2011
POWER TRAIN
THE VEHICLE LUNGES WHEN SHIFT LEVER IS MOVED FROM PARK TO DRIVE OR REVERSE UPON STARTING. IT DOES NOT HAPPEN EVERYTIME, BUT WHEN IT DOES HAPPEN, IT IS A MARKED MOVE, ENOUGH TO GO THRU A GARAGE, JUMP A CURB OR HIT A PASSERBY. IT SEEMS TO HAPPEN MORE OFTEN WHEN THE CAR IS STARTED, AND THEN WAITING A FEW SECONDS BEFORE MOVING THE SHIFT (TIME TO PUT ON SEAT BELT). PUT YOUR FOOT ON BRAKE, SHIFT TO GEAR AND WONDER IF IT WILL JUMP OR NOT. IT BECAME NOTICABLE AT ABOUT 65,000 MILES AND HAS BECOME WORSE. THE CAR HAS ABOUT 76,000 MILES ON IT NOW. IT SEEMS OTHER FORD 500 OWNERS ARE EXPERIENCE SIMILAR PROBLEMS. I WOULD HOPE FORD DOES SOMETHING TO RECTIFY THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428053September 30, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE ALTERNATOR WAS USING MOST OF THE VEHICLE POWER AND CAUSING THE BATTERY TO FAIL. THE CONTACT HAD TO PURCHASE TWO BATTERIES IN A ONE MONTH PERIOD AS A RESULT OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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