Ford Five Hundred Complaints (2005)

510 consumer complaints on file.

#10209895November 26, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHEN THE VEHICLE WAS STARTED, ONLY THE WRENCH AND AIR BAG INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED WHILE IT WAS DARK OUTSIDE AND THE FUEL GAUGE AND SPEEDOMETER WERE NOT VISIBLE. THE RADIO WAS STILL OPERATING. AFTER 15 MINUTES, THERE WAS A POWER SURGE AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS STILL AT THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 45,200. UPDATED 01-30-08. *KB THE CONSUMER STATED TOOK THE VEHICLE TO THE DEALER ON JANUARY 11, 2008 AND STATED THERE IS A SERVICE BULLETIN TO PROBLEM AND RESET THE SYSTEM. UPDATED 01/30/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209992November 26, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2005 FORD FIVE HUNDRED INSTRUMENT PANEL TEMPORARILY STOPS WORKING AND ALL GAUGES GO TO ZERO. I WAS TOLD I NEEDED A NEW NODULE, BUT IT WAS NOT IMMEDIATE. THIS HAPPENS ALMOST DAILY FOR A FEW MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207730November 2, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DESIGN FLAW IN FORD 500 HEATED SEATS, WIRING TO HEATED SEAT FAILS DUE TO PROXIMITY WITH TORSION BAR. TSB 06211. ALSO WHEN YOU CALL CUSTOMER SERVICE YOU ARE NOT ALLOWED TO SPEAK TO HIGHER LEVEL MANAGEMENT. I REQUESTED AND WAS REFUSED AND WAS TOLD THAT THEIR NAMES AND PHONE NUMBERS WERE PRIVATE INFO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201600August 31, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER FAILURE. ALL GAUGES DROP TO ZERO. MULTIPLE DASH WARNING LIGHTS COME ON, DASHBOARD LIGHTS GO BLACK, TURN SIGNAL LIGHTS WILL NOT OPERATE. PROBLEM IS INTERMITTENT. PROBLEM BEGAN 8/3/07. OFF AND ON SINCE. DEALER CAN NOT FIND PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200968August 28, 2007
ENGINE AND ENGINE COOLING
I WAS DRIVING MY 2005 FORD FIVE HUNDRED TO WORK AND THE "FAIL SAFE MODE" MESSAGE CAME ON AND THE WRENCH LIT UP. THE ENGINE STARTS TO DIE AND THE CAR STARTS LURCHING FORWARD. I PULLED OVER, SHUT THE CAR OFF. WHEN I STARTED IT BACK UP, IT RAN FINE. I CALLED THE DEALER WHO SAID THEY WOULD NEED TO HAVE ME BRING THE CAR IN SO THEY CAN LOOK INTO IT. FORD HAS NO BULLETINS ON THIS - THIS SHOULD BE A RECALL. AS I RESEARCH ONLINE, THIS HAS HAPPENED TO MANY FORD VEHICLES, NOT JUST THE FIVE HUNDRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200377August 21, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR RANDOMLY STALLS. ON OCCASIONS WHEN THE ACCELERATOR IS DEPRESSED THE CAR DOES NOT MOVE IT STUTTERS, I EVEN TRIED TO DEPRESS THE GAS PEDAL TO THE FLOOR AND STILL NOTHING. I HAVE TAKEN MY CAR TO THE LOCAL FORD DEALER FOR SERVICE. THE ONLY THING THAT I WAS TOLD "THE COMPUTER CHIP IN THE TRANSMISSION NEEDED UPDATED." OK THIS HASN'T CORRECTED MY PROBLEM. I AM AFRAID THAT THIS COULD CAUSE ME TO GET INTO AN ACCIDENT. I HAVE TWO SMALL CHILDREN, I HOPE THAT THEY ARE NOT IN THE CAR WHEN IT HAPPENS. I AM ASSUMELY THAT THE REASON THIS HASN'T BEEN RECALLED YET, IS BECAUSE FORD DOESN'T HAVE A REPAIR FOR THIS. BESIDES THE OBVIOUS, REPLACING THE TRANSMISSION. PLEASE LOOK INTO THIS. YOU MAY NEED TO DRIVE ONE, I WILL LET YOU USE MINE. JUST SO THIS GETS TAKEN CARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198221August 1, 2007
SERVICE BRAKES, HYDRAULIC
MY WIFE RECEIVED A NOTICE FROM FORD ABOUT A POSSIBLE SAFETY PROBLEM WITH THE REAR BRAKES. THE NOTICE WAS RECEIVED AFTER THE REPAIRS WERE MADE AND WE PAID FOR THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194258June 26, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT HAD TO REPLACE THE REAR BRAKES ON HIS VEHICLE. HE FOUND IT TO BE UNUSUAL SINCE THE VEHICLE IS FRONT WHEEL DRIVE AND ONLY HAD 19,500 MILES. THE MECHANIC AT THE DEALER STATED THAT THEY WERE RECEIVING SEVERAL COMPLAINTS REGARDING THE BRAKES FOR THAT MAKE OF VEHICLE. THE CURRENT MILEAGE IS 20,500 AND FAILURE MILEAGE WAS 19,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192944June 11, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE 2005 FORD FIVE HUNDRED HAD JUST UNDER 30000 MILES ON IT AND FOR THE LAST 5000 MILES THE DASHBOARD HAD BEEN ACTING UP TO THE POINT THAT IT DID IT ALMOST EVERY TIME WE USED IT. SYMPTOMS: AIB AG LIGHT WENT ON AND DASH LIGHTS WENT OFF, THE 4 GAUGES IN THE INSTRUMENT CLUSTER WENT TO ZERO, DIGITAL DISPLAY WENT OUT AND SOME TIMES RESET GALS USED & MILES TRAVELED, DIRECTIONALS WENT OUT WHEN DASH LIGHTSWENT OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191268May 20, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WENT THROUGH 3 PUDDLES OF WATER ,CAR STALLED HAD TO BE TOWED TO DEALER , DEALER FOUND FUEL LINE DETACHED. VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190915May 16, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE'S TWO REAR ROTORS HAVE FAILED. SHE HAD BOTH OF THEM REPLACED ALONG WITH THE BRAKE PADS. THE DEALER STATED THAT THERE WAS A GROOVE IN THE REAR ROTORS DUE TO A DESIGN FLAW THAT FORD HAS JUST RECENTLY NOTICED IN THE FORD FIVE HUNDREDS AND FREESTYLES. THE CONTACT HEARD A LOUD GRINDING NOISE WHEN DRIVING IN REVERSE. FORD STATED THAT THE VENDOR OF THE PARTS IS FOR THE FAILURE. THE CONTACT ALSO NOTIFIED THE BETTER BUSINESS BUREAU. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 40,400 AND FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190662May 14, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. ON MARCH 26, 2007, THE CONTACT HAD THE REAR BRAKES ON HIS VEHICLE CHECKED AND WAS TOLD BY THE MECHANIC THAT THE BRAKES WERE IN GOOD CONDITION. ON MAY 10, 2007, THE BRAKES BEGAN TO FAIL. WHILE DRIVING 35 MPH UNDER NORMAL CONDITIONS, THE CONTACT HEARD THE REAR BRAKES GRINDING METAL TO METAL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO REPLACED THE REAR ROTORS AND BRAKE PADS. THE CONTACT HAS THE REAR ROTORS TO SHOW THE UNUSUAL WEAR. THE CONTACT ALSO HAS THE REPAIR ORDERS FROM BOTH REPAIRS. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 38,585. THE DEALER STATED THAT THE RECALL FOR THIS CAR WAS PERFORMED ON THE LATCH OF THE DOOR FOR THIS VEHICLE. UPDATED 06/06/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189997May 7, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHILE DRIVING 55 MPH, THE CONTACT HEARD A NOISE AND PULLED INTO A PARKING LOT. SHE ATTEMPTED TO DRIVE BUT WAS UNABLE TO BECAUSE THE REAR BRAKES LOCKED AND RUINED THE ROTORS. THE VEHICLE WAS TOWED TO THE DEALER AND WAS REPAIRED. THE CURRENT MILEAGE IS 19,000 AND FAILURE MILEAGE WAS 17,736. THE CONSUMER HAS PROVIDED A COPY OF THE INVOICE. UPDATED 05/21/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188626April 23, 2007
AIR BAGS
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE AIR BAG INDICATOR LIGHT REMAINED ILLUMINATED. IN MARCH 2007 THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC, BUT THE RESULTS SHOWED NO AIR BAG FAILURE. THE VEHICLE HAD BEEN AT THE DEALER SINCE MARCH 27, 2007, AND THEY WERE STILL UNABLE TO DUPLICATE THE FAILURE. THE CONTACT CALLED THE DEALER ON APRIL 23, 2007, AND WAS INFORMED THAT A PART HAD BEEN ORDERED. THE DEALER DID NOT MENTION THAT THE FAILURE WAS COMMON WITH THE FORD FIVE HUNDREDS. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS , AND DEALER DETERMINED THAT THE AIR BAG INDICATOR LIGHT DID INDEED REMAIN ILLUMINATED. THE CURRENT MILEAGE IS 23,445, AND FAILURE MILEAGE WAS 23,261.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188120April 17, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I PURCHASED A 2005 FORD 500 NEW IN SEPTEMBER 2005. ON APRIL 17, 2007, 20 MONTHS I TOOK IT TO THE FORD DEALER FOR A ROUTINE OIL CHANGE AND THE 16,000 MILE CHECK UP AND I WAS TOLD IT NEEDED NEW REAR BRAKES. THERE WAS ABSOLUTELY NO REASON WHY REAR BRAKES SHOULD BE REQUIRED SINCE I DRIVE VERY LITTLE, AND I TOOK EXTREMELY GOOD CAR OF THE VEHICLES. I OWN TWO OTHER CARS. THIS APPEARED TO BE A MANUFACTURING OR AN ENGINEERING FLAW. I WAS SURPRISED ON HOW QUICKLY THE FORD DEALER KNEW TO LOOK AT THE BRAKES FOR PROBLEMS. THEY MUST BE DOING THIS ON A REGULAR BASIS. I CALLED FORD, AND THEY SAID THAT THE WARRANTY ON THE BRAKES WAS ONLY FOR 12 MONTHS, VERY CONVENIENT. NHTSA SHOULD START AN INVESTIGATION GIVING THE NUMBER OF COMPLAINTS ON THIS PROBLEM.AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187802April 13, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FORD FIVE HUNDRED HAD REAR BRAKE PAD AND ROTOR FAILURES AFTER ONLY 22,137 MILES. THIS REQUIRED REPLACING THE PADS AND ROTORS AT MY EXPENSE. MY LAST CAR REQUIRED NEW BRAKES AT 53,000 MILES. IN ADDITION ONLY THE REAR BRAKES WERE WARN OUT. THE FRONT PADS WERE STILL OKAY. IN MY OPINION THIS WAS CLEARLY EITHER A DESIGN FAILURE OR A MATERIALS FAILURE. I CONTACTED FORD, AND WAS TOLD THAT BRAKES WERE A WEAR ITEM, AND THEY WILL DO NOTHING. FROM THE NUMBER OF CASES OF THIS TYPE FAILURE ON THE FORD FIVE HUNDRED AND THE MERCURY MONTEGO, ON THIS WEB SITE I WOULD THINK AN INVESTIGATION WOULD BE STARTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187664April 12, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* - THE CONTACT OWNS A 2005 FORD FIVE HUNDRED WITH A CURRENT MILEAGE OF 29,345 MILES. AFTER DRIVING THE VEHICLE FOR 191 MILES THE CONTACT HEARD A THUMPING NOISE COMING FROM THE REAR BRAKES. SHE TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THAT THERE WAS CORROSION BETWEEN THE BRAKE PADS AND ROTORS. BOTH REAR BRAKES WERE REPLACED. THE CONTACT DROVE THE VEHICLE FOR ANOTHER 9,319 MILES. WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE SHE WAS TOLD THAT THE REAR BRAKES WERE 90% CORRODED. THE CONTACT REPLACED THE BRAKES. THE CONTACT CALLED FORD, AND WAS TOLD NOT TO USE THE BRAKES AS FREQUENTLY. *AK THE CONSUMER STATES DOOR LATCH FREEZES AT TIMES, DEALER PERFORMED RECALL ON VEHICLE. UPDATE 05/04/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187189April 6, 2007
TIRES:SIDEWALL, TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT NOTICED THAT CONTRITRACT TOURING CT 95 TIRES, SIZE P215/60 R17 WERE MISSING CHUNKS OF RUBBER. THERE WERE 6,000 MILES ON THE TIRES. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE, AND THE TIRES WERE REPLACED. APPROXIMATELY SIX MONTHS LATER THE CONTACT ONCE AGAIN NOTICED MISSING CHUNKS OF RUBBER. THE NEWLY REPLACED TIRES HAD 2,000 MILES ON THEM. THE MANUFACTURER STATED THAT IT WAS NORMAL WEAR AND TEAR. THE CONTACT STATED THAT THE VEHICLE WAS ONLY DRIVEN ON PAVED ROADS. THE CURRENT AND FAILURE MILEAGE WERE 8,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186512March 29, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
LOST POWER WHILE DRIVING; WOULD SPUTTER ON TAKE OFF FROM A STOP; WOULD HESITATE WHILE PRESSING ACCELERATOR; STALLED; TOOK VEHICLE TO FORD DEALER -- THEY REPLACED THE FUEL PUMP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186217March 26, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE VEHICLE WAS TAKEN TO DEALER FOR ROUTINE MAINTENANCE ON MARCH 26, 2007. THE CONTACT BELIEVES THERE WAS A DEFECT WITH THE BRAKE ROTORS AND REAR BRAKES. THE CURRENT AND FAILURE MILEAGE WERE 19600.*AK THE CONSUMER TOOK THE VEHICLE TO DEALER AND THE DEALER FIXED THE REAR BRAKES AND ROTORS. CONSUMER IS CONCERNED THAT THERE WAS NO INDICATION THAT THE REAR BRAKES AND ROTORS WERE WORN AND STATES THAT POSES A SAFETY ISSUE. *4/17TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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