Ford Fiesta Complaints

3,175 consumer complaints on file.

#10840126March 6, 2016
POWER TRAIN
MY CAR WILL NOT GO IN GEAR. I TOOK IT TO FORD ON 2/2/15 BECAUSE MY CAR WAS STALLING WHEN I PUT IT IN GEAR THEY RAN TEST AND SAID MY CAR WAS FINE.. IT NOT RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839481March 2, 2016
POWER TRAIN
INQUIRY FROM CONGRESSMAN COURTNEY ON BEHALF OF CONSTITUENTS RE A RECALL THAT SHOULD BE ISSUED FOR A 2012 FORD FIESTA. *SMD THE CONSUMER STATED OVER THE LAST TWO YEARS, THE TRANSMISSION BECAME A PROBLEM. THERE WAS A SHUDDER COMING FROM THE TRANSMISSION. THE TRANSMISSION CONTROL MODULE, AND TRANSMISSION OIL SEAL WERE REPLACED. ALSO, THERE WERE NUMEROUS REPROGRAMMING OF THE TCM. THE VEHICLE HAS BEEN TO THE DEALER 13 TIMES SINCE JANUARY 2014 TO ADDRESS THE TRANSMISSION ISSUE OR THE PERFORMANCE OF THE TRANSMISSION. ON ONE OCCASION, THE VEHICLE LEFT THE CONSUMER'S DAUGHTER STRANDED. THE TRANSMISSION FAILURE WAS UNPREDICTABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839161March 1, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHEN CAR IS STOPPED OR DRIVING THE TRANSMISSION FEELS LIKE IT IS GOING TO SLOP. FEELS LIKE IT IS GOING TO STALL. WENT T DEALERSHIP AND THEY SAID THIS IS NORMAL. THIS IS NOT NORMAL. JERKS AND FEELS LIKE CHOCKING WHEN DRIVING OR STOPPED. WHEN ACCELERATING JERKS AND FEELS LIKE THE TRANSMISSION SLIPS AND ISN'T SHIFTING. WENT TO DEALERSHIP SEVERAL TIMES AND THEY WILL NOT LOOK INTO THIS. LOOKED ONLINE AND NOTICED SEVERAL FORUMS AND OTHER PEOPLE HAVING THE SAME TROUBLES WITH THE CAR. NEEDS TO BE CORRECTED AS IT IS A SAFETY ISSUE. EXPRESSED. CONCERN WITH DEALERSHIP THAT IT WAS HAVING TROUBLES THAT IT WAS EITHER THE TRANSMISSION BUT LOOKED AT ME. LIKE I DID T KNOW WHAT I WAS TALKING ABOUT BECAUSE I'M A CHICK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839206March 1, 2016
POWER TRAIN
CLUTCH/TRANSMISSION SHUTTER ISSUES. VEHICLE LUNGING AND FAILING TO ACCELERATE FROM 1ST TO 2ND GEAR AND FROM A COMPLETE STOP. CLUTCH ENCASED IN A UNVENTED B ELL HOUSING AND SUBJECT OT OVER HEATING RESULTING IN BUCKING. HAVE BEEN IN NEAR ACCIDENTS FROM NOT ACCELERATING ON HIGHWAY AND SURFACE STREETS. VERY DANGEROUS AND UNSAFE SITUATION TO BE PLACED IN. HAVE TAKEN CAR IN 5 TIMES AND HAD MODULE REPLACED AND PROBLEM STILL EXISTS. UPSHIFT BOGS DOWN AND VEHICLE FEELS LIKE IT IS GOING TO STALL. THIS HAS BEEN AN ONGOING PROBLEM SINCE PURCHASE OF CAR IN APRIL 2014
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839238March 1, 2016
STEERING
STEERING WHEEL BECAME STUCK WHILE DRIVING. POWER STEERING ALARM TURNED ON. THEN IT WAS VERY DIFFICULT TO STEER THE CAR. I BRING THE CAR TO THE DEALER FOR SERVICE. PARTS OF THE POWER STEERING SYSTEM WERE REPLACED. BUT MY LIFE WAS AT RISK WHILE DRIVING WITH A STUCK STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838580February 26, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE RECEIVED A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS LINKAGES). THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE RECALL REPAIR. AFTER THE RECALL REPAIR WAS COMPLETED, THE CONTACT BEGAN EXPERIENCING A FAILURE. WHEN ATTEMPTING TO LOCK THE VEHICLE, THE WARNING LIGHT INDICATED THAT THE DOORS WERE SUCCESSFULLY LOCKED. WHILE DRIVING AT VARIOUS SPEEDS, THE DOORS UNLOCKED AND THE LIGHT INDICATED THAT THE DOORS WERE LOCKED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT COMPLETED A VIN SEARCH AND FOUND THAT NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS LINKAGES) WAS STILL REFERRED TO AS AN OPEN RECALL. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838117February 25, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE VIOLENTLY SHUTTERED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED WHILE DRIVING AT LOW SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837908February 24, 2016
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE THE VEHICLE IN IDLE, THE DRIVERS SIDE DOOR UNLATCHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT DIAGNOSED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES ) HOWEVER THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837934February 24, 2016
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED SPONTANEOUSLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE OCCURRED DUE TO THE VAST TEMPERATURE CHANGES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837989February 24, 2016
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED MONTHS LATER. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED UNDER A MANUFACTURER RECALL FOR THE CLUTCH. FOUR MONTHS LATER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837638February 22, 2016
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
FORD FIESTA 2012 TRANSMITION SHAKES EVERYTIME I GO FROM STOP TO FIRST AND SECOND GEAR, IT VIBRATES AND HESITATES HORRIBLE, AND THE DEALERS KEEP SAYING IT IS "NORMAL" EVEN THOUGH I TEST DROVE A NEW FORD FIESTA AND IT DOES NOT HAVE THE SAME ISSUE. I REALLY DO NOT KNOW WHAT TO DO NOW. I WOULD NOT BE ABLE TO SELL IT LIKE THIS, AND IT CAN NOT BE REPAIRED BECAUSE IT IS "NORMAL"!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837305February 20, 2016
FUEL/PROPULSION SYSTEM
THE TRANSMISSION IN MY 2014 FORD FIESTA HESITATES WHEN TAKING OFF. IT SOMETIMES GETS STUCK IN A HIGH OR LOW GEAR AND WON'T SHIFT. IT SOMETIMES WON'T ENGAGE AND WILL ROLL WHEN SITTING ON A GRADE. IT GRINDS AND MAKES RATTLING NOISES AT ALL SPEEDS, WORSE AT SHIFT POINTS. UNSAFE WHEN TRYING TO ENTER INTO TRAFFIC WITH THE HESITATION. HAVE ALMOST HIT OTHER VEHICLES WHEN IT DISENGAGES OR WON'T ENGAGE AS IT SHOULD. TRANSMISSION QUIT PULLING ON A GRADE ON BUSY INTERSTATE AND HAD TO BE TOWED. ASTORG FORD IN PARKERSBURG WV,WHERE I BOUGHT IT NEW , WORKED ON IT AND SAID THEY WOULD REIMBURSE ME FOR MY EXPENSES. NEVER GOT REIMBURSED. RECENTLY TOOK CAR BACK TO ASTORG FOR ONGOING TRANSMISSION ISSUES AND WAS TOLD BY JAMES SCIENCE, SERVICE MANAGER, THAT THEIR COMPUTER SHOWED IT TO BE IN SPECS AND THAT SOMEHOW THE WAY I WAS DRIVING WAS CAUSING THE PROBLEMS?? FORD HAS EXTENDED THE WARRANTY BUT HAS NO FIX FOR THIS FAULTY ,UNSAFE TRANSMISSION. FORD VEHICLES WITH THESE TRANSMISSIONS SHOULD BE RECALLED BEFORE THE INEVITABLE INJURY OR DEATH OCCURS CAUSED BY THEIR FAULTY ENGINEERING DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836868February 18, 2016
POWER TRAIN
THE CAR AT TIMES WILL ACT LIKE IT HAS BEEN PUT IN NEUTRAL WHEN IT IS STILL IN DRIVE. I HAVE HAD SEVERAL TIMES WHEN ALTHOUGH YOU PUT PRESS DOWN ON THE GAS PEDAL, THE CAR GOES NO WHERE. IT ACTS LIKE IT IS IN NEUTRAL. WHEN IT IS IN DRIVE. IT HESITATES TO GO AND I HAVE HAD SEVERAL INSTANCES WHERE I CAME CLOSE TO BEING REAR-ENDED DUE TO THE CAR BEHIND ME STARTING TO GO FORWARD WHEN THE LIGHT TURNS GREEN AND MY CAR GOES NO WHERE. THE TRANSMISSION CHATTERS LIKE A STANDARD SHIFT CAR. IT JERKS AND I TRULY FEEL IT JUST A MATTER OF TIME BEFORE I AM INVOLVED IN AN ACCIDENT FROM A CAR THAT FORD CAN'T SEEM TO FIX. I HAVE THE TRANSMISSION REPAIRED 3 TIMES AND I AM CURRENTLY WAITING ON PARTS TO COME IN FOR FORD TO TRY TO FIX FOR THE 4TH TIME. THIS HAS BEEN AN ONGOING PROBLEM THAT STARTED NOT LONG AFTER WE PURCHASED THE VEHICLE. AND THERE ARE MORE THEN ONE DATES THIS HAS HAPPENED. WHEN I CALLED CUSTOMER SERVICE, I WAS TOLD THAT THERE IS A BACK ORDER NATIONWIDE DUE TO THE MANUFACTURER. WHAT IS FORD WAITING FOR, PEOPLE TO GET KILLED BECAUSE OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836933February 18, 2016
UNKNOWN OR OTHER
I BOUGHT MY FIESTA LAST YEAR IN MARCH. SINCE THE DAY I GOT THE CAR IT HAS VIOLENTLY SHAKEN AND SHUDDERED WHEN PRESSING THE GAS AND MOVING THE CAR FORWARD. IT MAKES A HORRIBLE GRINDING NOISE. IT'S ALMOST AS IF THE TRANSMISSION IS GOING OUT BUT I'VE BEEN TOLD BY THE DEALER THAT I BOUGHT IT FROM THAT IT'S NOT THE TRANSMISSION AND THAT "IT'S SUPPOSED TO SOUND LIKE THAT." I DON'T THINK SO AND AFTER READING ALL OF THE SIMILAR COMPLAINTS FROM OTHER DRIVERS, I'M STARTING TO GET FRUSTRATED. THIS SOUNDS LIKE A SERIOUS ISSUE AND I WOULD LIKE TO SEE IT CORRECTED. MY CAR HAD SOMEWHAT STALLED SEVERAL TIMES IN ONCOMING TRAFFIC BOTH IN THE CITY AND ON THE HIGHWAY AND I FEAR FOR MY SAFETY AND FEAR FOR MYSELF FINANCIALLY IF THIS VEHICLE DIES BEFORE IT EVEN TURNS 5 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836636February 17, 2016
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836627February 17, 2016
STEERING
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING 45 MPH, THE CONTACT ATTEMPTED TO STEER THE VEHICLE IN BOTH DIRECTIONS AND HEARD AN ABNORMAL NOISE COMING FROM THE WHEEL. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE KNUCKLES IN THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836436February 16, 2016
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826077February 14, 2016
POWER TRAIN
MANY FORD FIESTA AND FORD FOCUS DRIVERS ARE EXPERIENCING ISSUES WITH TRANSMISSIONS. FORD CLAIMS THIS IS A PROBLEM WITH THE 'TRANSMISSION CONTROL MODULE (TCM)' AND IS TELLING ITS VARIOUS DEALERS AND SERVICE REPRESENTATIVES TO TELL CUSTOMERS IT'S 'NORMAL' FOR LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING. I RECEIVED A "SOFTWARE UPDATE PROGRAM 15B22" NOTICE FROM FORD IN AUGUST 2015 AND I FIRST TOOK MY FIESTA TO THE FORD DEALERSHIP ON SEPT. 22, 2015. I WAS TOLD MY VEHICLE DID NOT REGISTER AS 'SEVERE' AND THEY DID NOT REPLACE THE TCM. ON JAN. 19, 2016, MY CAR WOULD NOT START. FINALLY AFTER SEVERAL TRIES, THE CAR STARTED, AND A "TRANSMISSION MALFUNCTION SERVICE NOW" NOTICE APPEARED. AS I BEGAN TO DRIVE IT, I NOTICED IT SOUNDED LIKE IT WOULDN'T CHANGE GEARS (NEARING EXPLOSION SOUND) AND I HAD A HARD TIME STOPPING AT A LIGHT. IT WAS TAKEN TO THE SAME DEALERSHIP WHERE I WAS TOLD THE TCM HAD FAILED AND THEY REPLACED IT. ON FEB. 14, 2016, MY CAR WOULDN'T START AGAIN AND I THOUGHT IT WAS THE BATTERY THIS TIME. TOOK IT TO A CAR PARTS STORE AND IT WAS. BUT WHEN THE BATTERY WAS REPLACED, IT WOULDN'T START AGAIN. AFTER ANOTHER TRY IT STARTED ONLY TO FLASH THE "TRANSMISSION MALFUNCTION SERVICE NOW" MESSAGE REAPPEARED. ONCE AGAIN WHEN I TRIED TO DRIVE IT, I NEARLY RAN OUT INTO THE PATH OF AN ONCOMING TRACTOR TRAILER. IN LESS THAN A MONTH, THE TCM ON MY 2012 FORD FIESTA (LESS THAN 5 YEARS OLD) HAS SUPPOSEDLY FAILED, CAUSING MY VEHICLE TO LOSE TRANSMISSION ENGAGEMENT. TWICE NOW MY VEHICLE HAD A HARD TIME CATCHING THE BRAKE WHEN THIS HAS HAPPENED AND MY FIESTA NEARLY RAN OUT INTO THE PATH OF AN ONCOMING TRACTOR TRAILER IN THE LATTER INSTANCE. THIS IS A SAFETY ISSUE THAT NEEDS TO BE CORRECTED BY REPLACING ALL TRANSMISSIONS IN THE VEHICLES, NOT JUST THIS SUPPOSED TCM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825928February 13, 2016
POWER TRAIN
DOUBLE CLUTCH IS SLIPPING MOSTLY AT LOW SPEED/TAKE OFF. HAS BEEN REPLACED TWICE ALREADY; CURRENT MILEAGE AT 46813. BROUGHT IN FOR THIRD OCCURRENCE WAS ADVISED PARTS ON BACK ORDER FROM OCTOBER. WILL TAKE 2-3 MONTHS BEFORE PART(S) COME IN. PCM AND TCM REPROGAMMED, STILL SHUDDERING, COULD BE DANGEROUS IN TRAFFIC. NOT GETTING ECONOMY MPG AS ADVERTISED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825624February 11, 2016
VEHICLE SPEED CONTROL, STEERING, UNKNOWN OR OTHER
MY 2011 FORD FIESTA BEGAN GIVING ME PROBLEMS AT ABOUT 28,000 MILES. IT IS NOW 35,000 MILES AND I HAVE BEEN HAVING PROBLEMS ACCELERATING OUT OF A STOP. IT WILL JERK, REV AND SHUDDER GETTING UP TO 30 MPH. I HAVE TAKEN CARE OF A FEW RECALLS AND I HAVE NOTICED A 5 MILE DROP IN THE MPG. I TAKE GOOD CARE OF MY CAR, I HAVE THE OIL CHANGED REGULARLY AND I OFTEN TAKE IT TO A MECHANIC TO ENSURE IT IS IN GOOD WORKING CONDITION. THIS ONLY HAPPENS WHEN I AM DRIVING THE FIESTA FOR A WHILE IN A CITY SETTING SO I HAVE TO START AND STOP QUITE A BIT. ADDITIONALLY, THERE HAS BEEN A CONSISTENT CLUNKING NOISE WHEN I TURN THE WHEEL AT LOW SPEEDS. HAVE BROUGHT IT IN A FEW TIMES AND NO ONE HAS EVEN ATTEMPTED TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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