Ford Fiesta Complaints

3,175 consumer complaints on file.

#10980799April 26, 2017
STEERING, UNKNOWN OR OTHER
I HAVE BEEN TOLD THAT THE CLUTCHES, FORKS AND SEALANT NEED REPLACING TOTALING $3700 IN WORK. WHEN I GO OVER 3 RPM THE WRENCH SYMBOL COMES ON SAYING TRANSMISSION PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947148April 25, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO DOOR LATCH MALFUNCTION AND SEEKS REIMBURSEMENT FOR INSTALLATION OF RECALLED DOOR LATCH PART. *SMD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980527April 25, 2017
ENGINE
MULTIPLE PROBLEMS WITH TRANSMISSION, JERKING, SHUTTERING, LOSS OF POWER. THIS IS AN ONGOING PROBLEM THAT FORD SAYS IS BECAUSE OF THE AUTOMATIC CLUTCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979192April 19, 2017
STRUCTURE:BODY
WHILE OPERATING THE VEHICLE ON 04/18/2017, THE REAR PASSENGER DOOR OF THE VEHICLE INADVERTENTLY OPENED WHILE THE VEHICLE WAS IN MOTION. I RECEIVED SAFETY RECALL NOTICE 15S16 ON JANUARY 2016 REGARDING THIS ISSUE THAT STATED: "IT MAY BE POSSIBLE FOR THE PAWL SPRING TAB INSIDE ONE OR MORE OF THE SIDE DOOR LATCHES IN THE VEHICLE TO BREAK, PREVENTING THE DOOR FROM LATCHING". THIS IS EXACTLY WHAT OCCURRED TO ME TODAY ON 04/18. SHORTLY AFTER RECEIVING THE RECALL NOTICE, I CONTACTED A FORD DEALERSHIP IN THE KANSAS CITY METRO AREA WHERE I WAS LIVING AND THEY STATED THAT PARTS WERE SO BACK ORDERED AND "TO TRY AGAIN IN A FEW MONTHS". AS LIFE MOVED ON, I PUT THIS ON THE BACKBURNER AND RELOCATED TO OMAHA, NE FOR A NEW JOB. TODAY I BROUGHT THE VEHICLE IN REGARDING THIS CONCERN AND THEY APPEAR TO BE REPLACING THE FAILURE OF THE LATCHING MECHANISM, BUT DID NOT HAVE PARTS IN STOCK AND DID NOT OFFER A RENTAL VEHICLE WHILE MY VEHICLE WAS UNDER REPAIR AS THE WARRANTY NOTICE IMPLIES. I SHARE THIS COMPLAINT BECAUSE I AM HIGHLY CONCERNED FOR THE SAFETY OF OTHERS THAT DO NOT RESOLVE THIS PROBLEM. I WAS FORTUNATE ENOUGH THAT THE FAILURE OF MY DOOR LATCH TODAY DID NOT INJURE ANOTHER MOTORIST OR CAUSE INJURY, BUT I CAN GUARANTEE YOU IT MADE ME QUESTION THE RELIABILITY AND SAFETY OF MY VEHICLE WHICH IN WHICH I THOUGHT I COULD PLACE MY TRUST. IF ANYONE ELSE IS AFFECTED BY THIS MULTI-MILLION VEHICLE RECALL, PLEASE DO NOT DELAY OR ALLOW FORD DEALERSHIPS TO STALL ON REPAIRING THIS CRITICAL FAILURE THAT COULD LEAD TO SERIOUS SAFETY CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958131April 19, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2014 FORD FIESTA. CONSUMER WRITES IN REGARDS TO REAR DOOR LATCH ISSUE. *LD THE CONSUMER REQUESTED INFORMATION ON WHY THE VEHICLE WAS NOT INCLUDED IN THE DOOR LATCH RECALL(15V246000). *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979082April 18, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). AFTER THE REPAIR, WHILE DRIVING 45 MPH, THE REAR PASSENGER SIDE DOOR OPENED INDEPENDENTLY AND COULD NOT BE CLOSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AND THE FRONT PASSENGER SIDE DOOR OPENED INDEPENDENTLY AS WELL. THE VEHICLE WAS AGAIN TAKEN TO THE DEALER WHERE THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET AS THE RECALL REPAIR HAD ALREADY BEEN COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979125April 18, 2017
AIR BAGS, SERVICE BRAKES, SEAT BELTS
WENT TO STOP HIT THE BRAKE PEDDLE AND THE CAR DID NOT SLOW DOWN, I PUMPED THE BRAKES THEN HIT THEM AGAIN STILL THE CAR DID NOT SLOW DOWN, I IMPACTED THE REAR OF A TRUCK, A FIRE STARTED UNDER HOOD IN FRONT OF THE DRIVER'S SIDE AT THE WINDSHIELD AREA, THE STEERING WHEEL AIR BAG DIDN'T DEPLOY NOR DID THE SEAT BELT LOCK, CAUSING ME TO HIT THE STEERING WHEEL WITH MY CHEST. CAR WAS TRAVELING APROX. 35 MPH.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10978777April 17, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971887April 11, 2017
STRUCTURE:BODY
THIS IS THE SECOND DOOR LATCH I HAVE HAD TO REPLACE IN TWO YEARS. I HAD ALL OF THE DOOR LATCHES REPLACED IN SEP 2015 ACCORDING TO THE RECALL FROM FORD. THE FRONT PASSENGER DOOR LATCH FAILED TO LATCH AGAIN ON 4/8/2017. THE DEALER AND FORD ARE CLAIMING THERE IS NO RECALL FOR THIS LATCH AND I WILL NEED TO PAY FOR THE NEW LATCH REPLACEMENT. THEY STATED THAT I HAVE ALREADY HAD THE RECALL TAKEN CARE AND THEY REPAIRED THE DOOR LATCH, THE SECOND TIME IT HAS BROKEN I AM REQUIRED TO PAY FOR THE PARTS AND LABOR. THE VEHICLE WAS STATIONARY AND IN THE DRIVEWAY WHEN THE DOOR LATCH PROBLEM OCCURRED. I HAD TO TIE THE DOOR SHUT AND TAKE IT TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971559April 10, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE IN AN INTERSECTION. THE FAILURE OCCURED WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OTHER OCCATIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971519April 9, 2017
ENGINE
MANUAL TRANSMISSION VEHICLE SEEMS TO HAVE OCCASIONAL HESITATION UNDER LOAD WHEN MAINTAINING SPEED, ALL OBSERVED SPEEDS, ALL OBSERVED GEARS (ROUGHLY 30MPH TO 70MPH IN GEARS 3-5). VEHICLE HAS DONE IS SINCE NEW, (DECEMBER 26, 2016 TO PRESENT) LESS THAN 4,500 MILES ON IT AT PRESENT. BRINGING TO DEALER IN NEXT WEEK OR TWO FOR FIRST SCHEDULED OIL CHANGE, WILL HAVE THEM CHECK IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897769April 7, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2011 FORD FIESTA. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO REPAIR DRIVER SIDE DOOR LATCH RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER RECALL BUT THE FAILURE RECURRED. UPDATED 04/07/16*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971000April 6, 2017
UNKNOWN OR OTHER
GOT THE CAR STATE INSPECTED ON APRIL 3 2017.THE TECH INFORMED ME THAT ALL 4 TIRES WERE SEPARATING AND CRACKING. ADVISED TO REPLACE TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970808April 5, 2017
ENGINE
VEHICLE SHUDDERS AND MAKES SHIFTING NOISES WHEN DRIVING. FORD ISSUED EXTENDED WARRANTY THAT REQUIRES OWNERS TO BRING THE CAR TO A FORD DEALERSHIP, WHICH I HAVE DONE MANY TIMES TO GET RID OF THE SHUDDERING PROBLEM. THIS HAS NOT FIXED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970525April 4, 2017
STEERING
STEERING WHEEL PLASTIC COVER CATCHES FINGER AT 5 O'CLOCK AND 7 O'CLOCK WHEN TRYING TO TURN. PLACING FINGER AND TURNING STEERING WHEEL CATCHES FINGER AND COULD LEAD TO AN ACCIDENT. PLASTIC STICKS OUT FROM THE BLACK BACK PLASTIC THAT IT TOUCHES. IN MY CAR IT'S A GRAY ACCENT U SHAPED THAT STARTS ON THE LEFT SIDE OF THE AIRBAG AND GOES DOWN AND AROUND TO THE RIGHT SIDE OF THE AIRBAG. THE TOUGH PART OF THE U-SHAPED GOES FROM THE LEFT AND YOU HAVE THE TELEPHONE BUTTONS RADIO BUTTONS ON ONE SIDE AND THEN YOUR CRUISE CONTROL BUTTONS ON THE OTHER IN THE CENTER OF THE TOP OF THE U-SHAP. DOWN ALONG THE BOTTOM WHEN IT TOUCHES THE OUTSIDE OF STEERING WHEEL THAT'S WHERE YOUR FINGER CAN GET CAUGHT WHEN TRYING TO TURN IT WHILE DRIVING. IF YOU REACH YOUR HAND IN THROUGH THE SMALL BOTTOM HOLES AND PULL OUT YOU CAN FILL THE EXTRA PLASTIC AND ALMOST A SHAPNESS DOWN ALONG THE BOTTOM WHEN IT TOUCHES THE OUTSIDE OF STEERING WELL THAT'S WHERE YOUR FINGER TO GET CAUGHT WHEN TRYING TO TURN IT WHILE DRIVING. IF YOU REACH YOUR HAND IN THROUGH THE SMALL BOTTOM HOLES AND PULL OUT YOU CAN FILL THE EXTRA PLASTIC AND ALMOST A SHARPNESS FROM IT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970109April 3, 2017
POWER TRAIN
2013 FORD FIESTA - CLUTCH PACKAGE REPLACED TWICE - 20,000MILES AND AGAIN AT ABOUT 60,000 MILES. "TRANSMISSION FAILURE - SERVICE NOW" MESSAGE APPEARED SEVERAL DAYS AFTER SECOND REPAIR/REPLACEMENT WHILE DRIVING CAR ON A CITY SIDE ROAD; GOING ABOUT 35 MPH; THREE PEOPLE IN CAR; SIGNAL WENT OFF AND ON SEVERAL TIMES, BUT WAS ABLE TO DRIVE IT; TOOK IT TO A FORD DEALER WHO SAID THERE WAS CORROSION AND A REPLACEMENT CONNECTOR WAS ORDERED -"WE'LL CALL WHEN IT COMES IN...". SEVERAL DAYS LATER IN A DIFFERENT LOCATION, SAME MESSAGE APPEARED, BUT STAYED ON; DRIVING ABOUT 35MPH ON RESIDENTIAL AREA OF CITY; THEN ENGINE RACED BUT DID NOT SHIFT GEARS; CAR SHUTTERED; BUT DID NOT SEEM TO GET POWER; COASTED TO SIDE OF ROAD AND CALLED FOR HELP. CAR TOWED TO A DIFFERENT DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970125April 3, 2017
STRUCTURE:BODY
MY MOTHER BORROWED MY CAR AND WENT TO PICK UP PET FOOD ABOUT 15 MINUTES AWAY FROM OUR HOME. SHE CAME OUT OF PET STORE AND OPENED REAR PASSENGER SIDE DOOR,LOADED THE ITEMS THEN WENT TO CLOSE DOOR. MY MOTHER SAID THE DOOR JUST BANGED BACK OPEN. SHE TRIED SEVERAL ATTEMPTS TO CLOSE THE DOOR. SHE CALLED ME IN A PANIC,STATING THE MY CAR DOOR WOULDN'T CLOSE. I TOLD HER TO GO INTO THE DOLLAR TREE AND GET SOME ROPE OR BUNGEE CORD. SHE CALLED ME BACK,AND WAS STILL IN DISTRESS THAT SHE COULDN'T DRIVE THE CAR HOME. I ASKED HER WHY,SHE SAID THAT THE INTERIOR LIGHTS STAYED ON,AND SHE WOULDN'T BE ABLE TO SEE. IT WAS 8:30 AT NIGHT ON JANUARY 11TH,2017. I HAVE HAD SEVERAL PEOPLE LOOK AT THE DOOR,AND SAID THAT IT LOOKS LIKE THE SPRING CAME OUT. I'VE BEEN DRIVING AROUND WITH THE DOOR RATCHET STRAPPED SINCE THE INCIDENT HAPPENED. I'M NOT IN A POSITION TO FIX THE DOOR,AS I AM UNEMPLOYED. I HAVE HAD THIS VEHICLE FOR 3YEARS NOW,AND I'VE HAD NOTHING BUT PROBLEMS WITH IT. FAN BELT,TRANSMISSION,TIRES AND NOW DOOR. THE CUAR WAS STATIONARY AND HAS HAD NO ACCIDENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970006April 2, 2017
STRUCTURE:BODY
PLACED A CASE OF WATER IN THE REAR SEAT ON THE PASSENGER SIDE AFTER GROCERY SHOPPING. DOOR MADE A WORRYING "THUNK" WHEN CLOSED AND CAME RIGHT BACK OPEN. INSPECTED LATCH; NO LONGER LOCKS IN PLACE WHEN CLOSED. LUCKILY WIFE WAS WITH ME AND ABLE TO HOLD THE DOOR CLOSED ON THE WAY HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969505March 30, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE HESITATED UNTIL IT SHIFTS GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A TRANSMISSION FAILURE. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED TO A HYBRID TRANSMISSION. THE CLUTCH WAS REPLACED TWICE ALONG WITH THE TRANSMISSION COMPUTER WAS RESET FOUR TIMES. THE FAILURE PERSISTED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968746March 27, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT LOW SPEEDS OR ACCELERATING FROM A STOP, THE VEHICLE VIOLENTLY SHUTTERED AND STALLED. THE SERVICE ENGINE AND CHANGE OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC ON SEPARATE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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