Ford Fiesta Complaints

3,175 consumer complaints on file.

#11163308December 24, 2018
ENGINE, FUEL/PROPULSION SYSTEM
AFTER FILLING THE CAR WITH FUEL, CAR TRIES TO STALL AND DROP RPM'S WHILE IDLING. CAR STALLED TWICE WHILE ROLLING TO A RED LIGHT AFTER FILLING UP. PROBLEM GOES AWAY AFTER 10-15 MINUTES OF DRIVING. RPM WHILE IDLING IS HIGHLY UNPREDICTABLE AFTER FILLING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162644December 20, 2018
UNKNOWN OR OTHER
MY VEHICLE WAS STATIONARY, I OPENED MY DRIVER SIDE PASSENGER DOOR TO LET MY YOUNG SISTER INTO THE BACK SEAT AND THE DOOR WOULD NOT CLOSE AND LOCK INTO PLACE. THERE WAS NO VISUAL ISSUES WITH THE DOOR, BUT FROM THIS POINT ON I WAS UNABLE TO SECURELY CLOSE MY DOOR. I BELIEVE THIS IS A DOOR LATCH SAFETY ISSUES, WHICH HAS BEEN IDENTIFIED IN OTHER FORD MODEL CARS. *DT *TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162123December 17, 2018
ENGINE
FORD IS SAYING THAT THEY HAVE THE PARTS TO COVER THIS RECALL, BUT THEY ARE ON BACKORDER AND HARD TO GET, AND THE DEALERS DO NOT RECEIVE ADEQUATE PARTS TO DO THE JOB, NOR ARE THEY GETTING THE PROPER INSTRUCTIONS OR TRAINING TO DO THE JOB. MY CAR HAS BEEN IN FOR 25 DAYS, ON A JOB THAT IS SUPPOSED TO TAKE 5 HOURS, AND THERE IS NO WORD ON WHEN OR IF IT WILL EVER BE COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161819December 16, 2018
STEERING
INTERMEDIATE STEERING SHAFT FAILURE AT 42,000 MILES. UPPER JOINT HAS FAILED.THIS COMPRISES STEERING GREATLY. NEW PART ORDERED REPLACING MYSELF AS THIS IS NO LONGER UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161750December 15, 2018
STRUCTURE:BODY
DOOR LATCH DOES NOT WORK, MAKING THE DOOR FOR THIS VEHICLE UNABLE TO CLOSE. PRIMARY FUNCTIONS SUCH AS CLOSING THE DOOR WON'T BE ABLE TO BE DONE AS IT DOES NOT CLOSE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161321December 14, 2018
UNKNOWN OR OTHER
TAKATA RECALL ON MONDAY, SEPTEMBER 17, 2018, MY HUSBAND AND I HAD OUR CAR TOWED TO FRIENDLY FORD. IT BROKE DOWN WHILE DRIVING 35 MILES AN HOUR. IT HAD LESS THAN 21,000 MILES ON IT. OUR SERVICE ADVISER SAID WOULD BE ABOUT FRIDAY OR SATURDAY OF THAT WEEK BEFORE WE COULD GET A DIAGNOSIS. HE INITIALLY TOLD US THAT THERE WAS NO MORE BUMPER TO BUMPER WARRANTY LEFT ON THE CAR (IT HAD EXPIRED ON JUNE OF 2018), BUT THAT IT PROBABLY WOULD BE COVERED WITH THE POWERTRAIN WARRANTY SO WE LEFT THE CAR AT FRIENDLY FORD. HE DETERMINED THAT THE ENGINE BELT JUMPED 45 DEGREES WHICH CAUSED IT TO GET CAUGHT IN THE PULLEY OF THE TIMING BELT AND THAT IT WAS NOT COVERED BY THE POWERTRAIN WARRANTY. I CALLED THE FORD CORPORATION AND WAS TOLD THAT IF IT WAS NOT COVERED BY A WARRANTY THAT THEY WOULD BE ABLE TO FURNISH A CUSTOMER SATISFACTION WARRANTY ESPECIALLY WITH SUCH A LOW MILEAGE ON THE CAR, BUT WHEN I CALLED BACK TO ASKED THEM ABOUT IT, I WAS TOLD THERE WAS NOTHING AVAILABLE. WHEN WE BOUGHT THE CAR IT ONLY HAD 10,093 MILES ON IT AND WE DIDN'T EVEN PUT 11,000 MILES ON IT BEFORE ALL OF THIS HAPPENED. AFTER WE HAD IT TOWED TO AUTO AIR AND MORE, THEY CHECKED IT OUT AND FOUND THAT SAME PROBLEM. WE WERE TOLD THAT THIS WAS THE THIRD FORD FIESTA THAT HAD HAD THE SAME PROBLEM BUT OURS WAS BY FAR THE WORST CASE. FRIENDLY FORD TOLD US THAT THEY DID NOT KNOW WHY THE TIMING JUMPED 45 DEGREES BUT THERE HAS TO BE AN REASON WHY IT JUMPED. A CAR WITH LESS THAN 21,000 MILES DOES NOT JUMP ON IT'S OWN WITHOUT SOME REASON FOR IT. IT HAPPENED REAL FAST TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161341December 14, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 5 MPH, THE MAINTENANCE WARNING AND MAJOR ENGINE MALFUNCTION INDICATORS ILLUMINATED. THE VEHICLE FAILED TO SHIFT IN DIFFERENT GEARS. THE VEHICLE WAS TAKEN TO ELDER FORD OF TAMPA (9560 N FLORIDA AVE, TAMPA, FL 33612, (813) 498-0779) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE CLUTCH WARRANTY EXPIRED AFTER SEVEN YEARS. THE APPROXIMATE FAILURE MILEAGE WAS 68,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161471December 14, 2018
POWER TRAIN
TRANSMISSION WILL NOT CHANGE GEARS. FORD HAS EXTENDED WARRANTY BUT IT EXPIRES AT 100000 MILES. ITS A KNOW PROBLEM WITH FORD FIESTA AND FOCUS DURING A FEW YEARS THAT FORD HAS NOT ADDRESSED. CAR WAS PARKED AND AS I STARTED DRIVING IT WAS JERKY AND GEARS WOULD NOT SHIFT CORRECTLY. PROBLEM IS NOT CONSTANT. IT COMES AND GOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160922December 12, 2018
POWER TRAIN, UNKNOWN OR OTHER
FORD COMPANY KNOWINGLY PUT FAULTY A TRANSMISSION IN THEIR VEHICLES. TO REMEDY THE SITUATION THEY THEN GAVE AN EXTENDED WARRANTY FOR THE TRANSMISSION, BUT WHEN TAKE YOUR CAR TO A FORD DEALERSHIP THEY REFUSE TO REPAIR THINGS THAT PART OF THE TRANSMISSION. THIS IS VERY MISLEADING TO CONSUMERS AND A HAZARD FOR ME AND MY CHILDREN SAFETY ON THE ROAD. THE GEARS SHIFT WHILE IN MOTION, WHICH HAS ALMOST SEVERAL TIMES CAUSED OTHER VEHICLES TO HIT ME. WHEN AT A STOP PULLING OFF IT WILL BARELY ACCELERATE OR GIVE A JERKING ACCELERATION, WHICH IS AWFUL WHEN PEDESTRIANS ARE NEAR. ALL OF WHICH HAPPENS SPORADICALLY ON THE HIGHWAY OR IN CITY TRAFFIC. THIS HAS BEEN A CONTINUOUS PROBLEM 2 YEARS AND THUS FAR I'VE TAKEN MY VEHICLE TO THREE DIFFERENT FORD DEALERSHIP AND NONE ARE WILLING TO UPHOLD THE FORD WARRANTY AND/OR ADDRESS THE ISSUE THAT FORD KNOWS IS A HAZARD. IN CLOSING, I RECEIVED NOTICE ABOUT AN SETTLEMENT REGARDING THIS VEHICLE, I RECEIVED NOTHING AND I'M STUCK WITH A VEHICLE NO ONE WILL REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161017December 12, 2018
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT BOTH OF THE HEADLIGHTS FAILED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN TSB NUMBER: 17B16. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT THE FUSE BLOCK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157214December 10, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
DOOR LATCHES TO NOT WORK WHEN I WAS DRIVIN MY LEFT DOOR IN THE BACK OPEN WIDE HAD ONE ACCIDENT OF IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156921December 7, 2018
SERVICE BRAKES, UNKNOWN OR OTHER
MULTIPLE ISSUES: THE AIR BLEND DOOR ACTUATOR FAILED AND IS A KNOWN PROBLEM ON ALL FIESTAS AND FORD REFUSES TO FIX WITHOUT CHARGING $800. IT FAILED AT 37,000 MILES, 1000 MILES OVER THE BUMPER TO BUMPER WARRANTY. ADDITIONALLY, THE SLIDE PINS ON THE BREAK CALIPERS FREEZE OFTEN AND NEED TO BE GREASED TWICE A YEAR IN ORDER TO PREVENT BREAKS BEING STUCK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156517December 6, 2018
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD NOT CLOSE AND REMAIN SHUT. THE VEHICLE WAS TAKEN TO DE PAULA FORD (1101 CENTRAL AVE, ALBANY, NY) AND THE DOOR LATCH WAS REPLACED. THE FAILURE WAS REMEDIED, BUT THE SAME FAILURE RECENTLY OCCURRED ON THE FRONT DRIVER SIDE DOOR. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000(STRUCTURE). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALLS. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155669December 3, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 40 MPH, THE VEHICLE WOULD JERK WITHOUT WARNING. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO MULLINAX FORD (LOCATED AT 1551 E SEMORAN BLVD, APOPKA, FL 32703, (888) 218-7505), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154898November 30, 2018
POWER TRAIN
TAKATA RECALL, PROBLEMS WITH TRANSMISSION DO NO SHIFT AS IT SUPPOSED, BAD NOISE BETWEEN SHIFTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154808November 29, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION MALFUNCTIONED. WHILE DRIVING 20 MPH, THE VEHICLE HESITATED AND WOULD NOT REVERSE. THE DEALER (SANTA MONICA FORD LINCOLN, 1230 SANTA MONICA BLVD, SANTA MONICA, CA 90404, (310) 451-1588) STATED THAT THE WARRANTY FOR THE RECALL HAD EXPIRED. THE MANUFACTURER WAS CONTACTED AND STATED THE SAME THING AS THE DEALER. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154534November 28, 2018
STEERING
WHILE DRIVING THE POWER STEERING SUDDENLY FAILED MAKING STEERING EXTREMELY DIFFICULT NARROWLY AVOID ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152879November 20, 2018
POWER TRAIN
TCM CIRCUIT FAILURE. FAULTY TRANSMISSION THE SOFTWARE HAS BEEN UPDATED ON THIS VEHICLE TWICE AND I AM STILL AS OF NOVEMBER 20, 2018 , HAVING DIFICULTY WITH THE SHIFT TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152538November 19, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD FIESTA. ON SEVERAL OCCASIONS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RELEASE WHEN THE CONTACT'S FOOT WAS REMOVED FROM THE BRAKE PEDAL AND SEIZED. THE VEHICLE WAS TAKEN TO B.J. MAUER MOTOR COMPANY (LOCATED AT 327 ALWINE RD, BOSWELL, PA 15531, (800) 322-1924) WHERE IT WAS DIAGNOSED THAT THE BRAKE HOSE AND BRAKE CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *TT CONSUMER STATED HYDRAULIC CONTROL UNIT, MASTER CYLINDER WAS REPLACED. ROTORS, CALIPERS AND HOSES CHANGED TO TROUBLE SHOOT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150900November 12, 2018
ELECTRICAL SYSTEM, POWER TRAIN
MILEAGE 48000 NOW ON 3RD RADIATOR COOLING FAN. FAN STOPS WITHOUT WARNING LEADING TO OVERHEATING AND LOSS OF AC. TRANSMISSION- CLUTCHES SLIPPING CAUSING ERRATIC ACCELERATION. UNSAFE TO DRIVE ON HIGHWAYS. 3RD SET OF CLUTCHES IN CAR NOW AND REVERSE IS BECOMING ERRATIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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