Ford Fiesta Complaints

3,175 consumer complaints on file.

#11322403April 27, 2020
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL AS THE SERVICE ENGINE WARNING LIGHT FLASHED. THE MANUFACTURER SENT OUT A NOTIFICATION TO HAVE THE VEHICLE SERVICED UNDER A CUSTOMER SATISFACTION WARRANTY. THE VEHICLE WAS TAKEN TO KARL FLAMMER FORD (41975 US HWY 19 N, TARPON SPRINGS, FL 34689) WHERE HE WAS THEN INFORMED THAT THEY COULD NOT REPAIR THE VEHICLE UNTIL THEY RECEIVED A CERTAIN PART TO REPAIR THE TRANSMISSION. WHILE AT THE DEALER, THE CONTACT STATED THAT THE TRANSMISSION CONTROL MODULE WAS UPDATED ; DESPITE THE UPDATE, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED BY THE DEALER THAT HE WOULD BE NOTIFIED OF WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND CONFIRMED THE INFORMATION PROVIDED BY THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 161,000. *DT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322454April 27, 2020
POWER TRAIN
TL* THE CONTACT CALLED ON BEHALF OF HER SISTER WHO OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE HER SISTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE JERKED AND FAILED TO IMMEDIATELY STOP. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO TINDOL FORD (1901 E FRANKLIN BLVD, GASTONIA, NC 28054, 704-867-8341) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322212April 24, 2020
STRUCTURE:BODY, SEAT BELTS, UNKNOWN OR OTHER
MY VEHICLE IS A 2016 FORD FIESTA ST WITH A SUNROOF. I LIVE IN AN AREA WHERE THERE IS NOT MUCH FLAT LAND TO PARK VEHICLES. MY DRIVEWAY IS GREATER THAN A 20% GRADE. THIS COMPLAINT IS RELATED TO SUNROOF SEAL LEAKS IN ANY MODE OF OPERATION. THE SUNROOF SEAL IS A SINGLE STRIP OF RUBBER WITH A DISCONNECTED SEAM THAT IS ORIENTED AT THE TOP OF THE SUNROOF. AS THE RUBBER AGES, THE RUBBER SHRINKS AND THE SEAM CAN DEVELOP INTO A GAP THAT LETS WATER INSIDE THE SUNROOF DRAINAGE TRAY. IF THE SUNROOF SEAL LEAKS OR FAILS, THE CAR IS DESIGNED TO COLLECT THE WATER AND DRAIN IT TO A LOCATION NEAR THE FRONT WHEEL WELLS. THIS WORKS PERFECTLY AS LONG AS THE CAR IS LEVEL. IF THE CAR IS PARKED AT A 15% GRADE OR STEEPER WITH THE FRONT OF THE VEHICLE POINTING UPWARDS, THE SUNROOF SEAL WILL LEAK, BUT THE WATER COLLECTED WILL NOT DRAIN TOWARD THE INTENDED DRAINS. THE WATER WILL INSTEAD FLOW DOWN THE SIDES OF THE ROOFLINE INSIDE PLASTIC TROUGHS. THESE TROUGHS ARE NOT WELL DRAINED TO THE EXTERIOR. THE WATER WILL FLOW THROUGH THE TROUGHS AND EXIT INTO THE INTERIOR OF THE VEHICLE NEAR THE HEAD LINER AND THE REAR PLASTIC TRIM OF THE INTERIOR NEXT TO THE REAR WINDOW. THIS WILL EVENTUALLY FILL UP THE SEALED SPARE TIRE WELL, AND WILL CAUSE CORROSION OVER TIME. THIS CORROSION MAY AFFECT THE CAR'S STRUCTURAL INTEGRITY AND MAY AFFECT THE CAR'S CRASH WORTHINESS IF ALLOWED TO CONTINUE. THE WATER IS ONLY NOTICEABLE IF THE TRUNK SHELF IS REMOVED, WHICH IN MANY VEHICLES WILL NEVER HAPPEN. THE WATER ALSO HAS A TENDENCY TO COLLECT ON THE REAR SEATBELT SPOOL AND THE SPOOL SUPPORT FASTENERS. IF THE WATER IS LEFT ON THE SEATBELT SPOOLS FOR LONG ENOUGH TIME, THE SEATBELTS FOR THE REAR SEATS CAN BE WEAKENED OVER TIME BY CORROSION. THE SEATBELT ISSUE MAY NOT BECOME A SAFETY CONCERN UNTIL SOMETIME IN THE CAR'S FUTURE IN THE SECONDHAND MARKET. BLACK MOLD GROWTH MAY BECOME AN ISSUE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321993April 23, 2020
POWER TRAIN
I JUST PAID $2,333.00 FOR A TRANSMISSION BECAUSE THE BEARINGS WERE OUT AND IT MADE A LOUD ROARING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321885April 22, 2020
ELECTRICAL SYSTEM
PASSENGER SIDE WINDOW CONTROL DOES NOT WORK PROPERLY. BLUETOOTH AUDIO SOMETIMES PAUSES FOR NO REASON. CONDITIONS HAPPEN WHILE DRIVING OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321955April 22, 2020
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNED A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING ABOUT 45 MPH, THE SECOND VEHICLE IN FRONT SLAMMED ON THEIR BRAKES CAUSING THE VEHICLE IN FRONT TO ABRUPTLY STOP AS A RESULT THE CONTACT REAR END THE VEHICLE IN FRONT. THE BRAKE WAS STIFF AND WAS UNABLE TO BRAKE. THERE WERE NO WARNING LIGHTS. THE HOOD, HEADLIGHT, RADIATOR, AND FRONT BUMPER WERE DESTROYED BUT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MUSCLE ACHES AND PAINS AND WAS TAKEN TO THE EMERGENCY CENTER. THE CONTACT MENTIONED THAT THERE WAS NO BROKEN BONES BUT SUFFERS FROM PANIC ATTACKS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY HELP. THE CONTACT ALSO MENTIONED THAT IN FEBRUARY OF 2020 A DEER JUMPED IN FRONT OF THE VEHICLE CAUSING THE CONTACT TO HIT THE DEER. THE AIR BAGS ALSO FAILED TO DEPLOY ON THAT OCCASION. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11321485April 18, 2020
POWER TRAIN
MY TRANSMISSION SEEMS TO BE OFF, I'M HAVING TROUBLE WHEN DRIVING WITH IT "SKIPPING" ITS HARDER FOR IT TO ACCELERATE WHEN DRIVING. YOU HEAR A FEW THUDS AND THEN MY RPMS WILL GO UP BEFORE THE CAR WILL MOVE. I DON'T REALLY KNOW THE PROPER TERMS. IT CAN HAPPEN ANYTIME REGARDLESS IF I'M AT A STOP LIGHT OR JUST DRIVING DOWN THE ROAD. IT HAS HAPPENED ON MULTIPLE OCCASIONS. I'VE NEVER HAD A TRANSMISSION DO THIS. IT CAN BE SCARY WHEN I START TO DRIVE AND THEN MY CAR DOESN'T MOVE BUT INSTEAD MAKES THE THUDDING NOISE BEFORE EVENTUALLY TAKING OFF FASTER THAN EXPECTED. I CAN FEEL IT IN THE CAR WHEN THE THUDDING HAPPENS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321226April 15, 2020
ENGINE, POWER TRAIN
WHILE DRIVING THE AUTOMATIC TRANSMISSION SHUTTERS WHEN GOING INTO SECOND GEAR AND STALLS BEFORE ACCELERATING. SOME TIMES THE CAR WON'T START AND IT'S NOT RELATED TO THE BATTERY OR THE STARTER. IT ALSO HAD A PURGE VALVE REPLACEMENT THREE MONTHS AFTER PURCHASE. A FEW MONTHS LATER I HAD TO REPLACE IT AGAIN THIS TIME IT WASN'T UNDER WARRANTY. I PURCHASED THIS CAR BRAND NEW IN 2018 AND IT HAD ALL THESE ISSUES IN 2018 AND OCTOBER OF 2019 IS WHEN THE TRANSMISSION BEGAN TO SHUTTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320632April 9, 2020
STEERING
RANDOMLY MY STEERING WHEEL WILL GET LOCKED UP WHEN DRIVING. IT MAKES IT HARD TO TURN. THE SAFETY WARNING COMES ON. SOMETIMES I CAN TURN THE VEHICLE OFF AND BACK ON A HALF HOUR LATER AND THE PROBLEM JUST DISAPPEARS. SOMETIMES IT TAKES LONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320637April 9, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR DOOR LOCK WAS INOPERABLE. THE CONTACT STATED THAT A ROPE WAS TIED ACROSS THE VEHICLE IN ORDER TO SECURE THE DOOR. THE CONTACT CONTACTED QUICK LANE AT VILLAGE FORD OF BELLEVIEW LOCATED AT (11660 US-441, BELLEVIEW, FL 34420, (352) 233-2950) AND THE CONTACT WAS INFORMED THAT THE DOOR LOCKS NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES), 17V210000 (LATCHES/LOCKS/LINKAGES), OR 20V177000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. *BF CONSUMER STATED DUE TO THE DOOR LATCH FAILURE DOOR WILL NOT STAY CLOSED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320108April 3, 2020
POWER TRAIN
THE BEARINGS IN THE TRANSMISSION NEED REPLACED. THE TRANSMISSION MAKES A ROARING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319723March 30, 2020
STRUCTURE:BODY
THE PASSENGER SIDE DOOR WILL NOT STAY SHUT. THERE IS A DOOR LATCH RECALL ON MANY 2011 FIESTA'S BUT THIS CAR IS NOT LISTED AS AN AFFECTED VIN. THE TWO REAR DOORS WERE REPAIRED AROUND THE END OF 2018 FOR THE SAME ISSUE. THIS IS A HUGE SAFETY ISSUE AND FORD JUST SAYS THAT IT IS NOT AFFECTED BY THE RECALL. THIS IS EXACTLY WHAT THE RECALL IS FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319569March 28, 2020
STRUCTURE:BODY
REAR PASSENGER DOOR WILL NOT STAY CLOSED. THIS IS THE SAME ISSUE NOTED IN NHTSA CAMPAIGN NUMBER: 15V246000. VEHICLE WAS REPAIRED IN 2015 AND AS NOTED, DOOR IS AGAIN BROKEN - WILL NOT STAY CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319540March 27, 2020
STRUCTURE:BODY
THE LATCH TO OPEN THE CAR FROM THE DRIVERS DOOR BROKE FROM OPENING. THE MATERIAL DOES NOT DO WELL WITH THE HEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319296March 26, 2020
STRUCTURE:BODY
IF BATERY IS DEAD THERE IS NO OTHER WAY TO UNLOCK THIS CAR. ONE BUTTON TO UNLOCK OR LOCK ALL 4 DOORS IF SOME WAS TO LOOSE POWER WHILE DRIVING OR WHILE INSIDE VEHICLE THEY WOULD BE STUCK UNLESS THEY BREAK A WINDOW. THAT I SEE AS A MAJOR WAY OF SOMEONE DEATHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318343March 16, 2020
POWER TRAIN
WE BOUGHT THE CAR FEBRUARY, 2016. AS WE DROVE THE CAR MORE, WE BEGAN TO NOTICE SHUTTERING AND CHATTERING. AN ASE CERTIFIED MECHANIC TEST DROVE OUR CAR. HE SAID IT HAD A BAD TORQUE CONVERTER SHUTTER THAT GETS WORSE THE MORE YOU DRIVE THE CAR. WHEN IN SPORT MODE, WHEN YOU SHIFT FROM 1ST, IT SKIPS 2ND, AND GOES STRAIGHT TO 3RD. THERE WAS LOUD CLATTERING NOISE WHILE DRIVING. THE TRANSMISSION SLIPPED WHEN GEARING DOWN AND TRYING TO ACCELERATE, ESPECIALLY UPHILL. MARCH 1, 2016, THE TRANSMISSION WAS WORKED ON AT RAMEY FORD, PRINCETON, WV. MAY 31, 2016, THE TRANSMISSION WAS WORKED ON AT RAMEY FORD, PRINCETON, WV. MAY 9, 2017, THE TRANSMISSION WAS WORKED ON AT MOUNTAINEER AUTOMOTIVE, BECKLEY, WV. NOVEMBER 28, 2017, THE TRANSMISSION WAS WORKED ON AT MOUNTAINEER AUTOMOTIVE, BECKLEY, WV. MARCH 3, 2020, I TOOK THE CAR TO MY MECHANIC AT ACT AUTO, BECKLEY, WV BECAUSE THE CAR HAD BEEN MAKING A WHINING SOUND THAT CONTINUED TO GET LOUDER. I WAS TOLD THAT THE FRONT PUMP OF THE TRANSMISSION NEEDED REPLACED. MY WIFE AND I ARE AFRAID TO DRIVE, FOR FEAR THAT THE CAR WILL STALL OUT OR CAUSE US TO HAVE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317873March 13, 2020
UNKNOWN OR OTHER
WHEN I PUT GAS IN MY 2016 FORD FIESTA IT WANT START RIGHT AFTER THE CAR STALL WHICH I'M TOLD BY MY MECHANIC THAT THE VAPOR CANISTER PURGE VALVE IS NOT WORKING PROPERLY AND FORD HAS THIS SAME ISSUE WITH THE FORD FOCUS BUT WANT PUT THE FIESTA ON THE TO BE RECALLED LIST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317496March 11, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
TUVE PROBLEMA CON LA COMPUTADORA Y TRANSMISIN AUTOMTICA, DESDE QUE SE ADQUIRI LA UNIDAD REPORTE PROBLEMA CON LOS ELEVADORES DEL AUTO YA QUE NO SE TRABAN A SUBIR Y BAJAR, NO HAN DADO SOLUCIN A ESTE PROBLEMA Y SOLO LO 'RESUELVEN CON LUBRICANTE' . LA INTENSIDAD DEL TABLERO CAMBIA CONSTANTEMENTE, AL TRATAR DE SUBIR O BAJAR EL VOLUMEN DEL ESTERO NO LO HACE DE MANERA CORRECTA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317584March 11, 2020
SERVICE BRAKES, STEERING
I HAVE A 2015 FIESTA THAT HAS 811 MILES ON IT. THE VIN # [XXX]. I BOUGHT FOR MY DAUGHTER AND SHE HAS HAD THREE ACCIDENTS. SHE HAS NOT DRIVEN THE LAST 1 YEARS, AS THE HIDE ORIGINAL MESSAGE POLICE SAID IT WAS HER FAULT, ALTHOUGH SHE SAID THAT THE CAR JUST MOVED FORWARD! AT THAT TIME WE DID NOT HAVE ANY IDEA THAT THE FIESTA HAD ANY PROBLEMS. SHE ALSO HAS NOT BEEN ABLE TO WORK BECAUSE THIS WENT AGAINST HER RECORD. I HAVE HAD THE CAR IN MY GARAGE, AND HIRE SOMEONE ABOUT EVERY SIX MONTH TO COME AND SERVICE THIS CAR. MAY I ASK THAT YOU CONSIDER REFUNDING TO ME THE PRICE I PAID AND YOU CAN THEN HAVE THIS CAR BACK. THANKING YOU IN ADVANCE FOR ANY CONSIDERATION. KIND REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11316983March 9, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VEHICLE WAS PARKED WHILE WE ATE DINNER. WHEN WE STARTED IT, HEADLIGHTS WOULD NOT COME ON. DROVE HOME USING HIGH BEAMS. UPON INSPECTION DISCOVERED HEADLIGHT RELAY WAS CORRODED. RESEARCH YIELDED A RECALL IN ATLANTIC CANADA FOR THE SAME ISSUE (19S28) BUT FORD USA DOES NOT RECOGNIZE THE ISSUE. WHEN WE TOOK OUR VEHICLE TO THE DEALERSHIP, THE TECH SAID HE'D SEEN THE ISSUE BEFORE. RESOLVED BY REPLACING THE BATTERY JUNCTION BOX AT GREAT EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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