Ford Fiesta Complaints

3,175 consumer complaints on file.

#11348815August 12, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING AT VARIOUS SPEEDS WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO ANDERSON FORD OF ST. JOSEPH (2207 N BELT HWY, ST JOSEPH, MO 64506) WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348816August 12, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH MALFUNCTIONED AND THE DOOR FAILED TO REMAIN CLOSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE LOCAL DEALER CHINO HILLS FORD LOCATED AT 4480 CHINO HILLS PKWY, CHINO, CA 91710 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348858August 12, 2020
UNKNOWN OR OTHER
RECEIVED SAFETY RECALL NOTICE 20S30 (20V-331). CALL MY DEALER TO TAKE IT IN. "NO ONE HERE TO TAKE CARE OF YOU. CAN YOU CALL BACK?" I RESPONDED, "IT'S FORD'S SAFETY RECALL - I SHOULDN'T HAVE TO CALL YOU BACK. I SHOULD BE ABLE TO LEAVE MY NUMBER AND YOU CALL BACK." NO, IT DOESN'T WORK THAT WAY. WHAT A LOUSY WAY TO RESPOND. [XXX] ON 8/12/2020 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348609August 11, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED THE DEALER, MOSES AUTO GROUP (1433 MACCORKLE AVE, ST ALBANS, WV 25177, (304) 722-4900) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO LATCH AND WAS UNABLE TO CLOSE SECURELY. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348614August 11, 2020
ELECTRICAL SYSTEM, POWER TRAIN
CAR WON'T START DUE TO ELECTRICAL ISSUES IN BATTERY JUNCTION BOX. TRANSMISSION SLIPS AND STOPS ENGAGING WHEN DRIVING DUE TO ELECTRICAL ISSUES IN THE BATTERY JUNCTION BOX. CAR STALLS WHEN DRIVING DUE TO ELECTRICAL ISSUES IN THE BATTERY JUNCTION BOX. ISSUES HAPPEN WHILE DRIVING IN CITY TRAFFIC, ALMOST WAS HIT FROM BEHIND AT A LIGHT WHEN THE CAR STALLED. I BELIEVE THIS SHOULD FALL UNDER CUSTOMER PROGRAM 17B16, STATING: REASON FOR THIS PROGRAM IN THE AFFECTED VEHICLES, AN OPENING BETWEEN THE BJB AND ITS COVER COULD ALLOW WATER AND DEBRIS CONTAINING ROAD DE-ICING SALTS TO ENTER INTO THE BJB. THIS COULD RESULT IN CORROSION INSIDE THE BJB FOR VEHICLES OPERATED EXTENSIVELY IN US CORROSION STATES. CORROSION IN THE BJB MAY CAUSE A VARIETY OF SYMPTOMS INCLUDING LOSS OF FUNCTION OF EXTERIOR LIGHTS, VEHICLE STALL, VEHICLE NO START, OR LOSS OF FUNCTION OF INTERIOR LIGHTS. I CALLED AND WAS GIVEN CASE NUMBER CAS-27331475 AND THEY TOLD ME MY VIN WAS NOT AFFECTED, BUT OBVIOUSLY IT IS. PLEASE HELP MAKE THIS RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343877August 7, 2020
POWER TRAIN
MY CAR TRANSMISSION DOESN'T WORK PROPERLY, THE INFO SCREEN DISPLAYS TRANSMISSION TROUBLES ,I TRIED TO ACCELERATE THE CAR ON DRIVE AND GOES TO 10 MPH AND DOESN'T CHANGE GEARS. THIS HAPPENS WHEN I FIRST TURN THE CAR ON, GOING ON A CITY STREET, AFTER THE CAR IS TURN ON FOR MORE THAN 10 OR 15 MINUTES THEN IT WORKS BETTER BUT THE MESSAGE ON THE INFO SCREEN STILL SHOWS TRANSMISSION FAILURE, OR TROUBLE SHUTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343144August 4, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE SHUDDERED AND FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BORGMAN FORD MAZDA (3150 28TH ST SW, GRANDVILLE, MI 49418) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,660.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342617July 31, 2020
STRUCTURE:BODY
PASSENGER DOOR WILL NOT LATCH. IT WILL JUST SWING BACK OPEN ONCE CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342411July 30, 2020
STRUCTURE:BODY, SERVICE BRAKES, EXTERIOR LIGHTING
I HAVE THREE OR MORE RECALLS ON MY VEHICLE WENT A COUPLE YEARS AGO TO HAVE THEM REPAIRED I WAS TOLD I HAD PAID 120 JUST FOR THEM TO LOOK AT THE CAR SO I DIDN'T HAVE THEM REPAIRED I WENT TO YOUR SYSTEM AND SAW THAT IT WAS REPORTED THAT ALL MY RECALLS HAVE BEEN REPAIRED AND THAT'S A FALSE STATEMENT NONE OF MY RECALLS HAVE BEEN REPAIRMAN ON LASHES HAVE FALLEN OFF MY INSIDE WITH MY GAUGES IT IS COMING APART MY PHONE AREAS DON'T WORK ANYMORE MY AXLE OR STUDS IN THINGS HAVE BEEN MESSED UP THAT MESSED UP MY LIGHTS IN THE INSIDE OF THE CAR KEEPS FLICKERING.NOW MY ENGINE LIGHT HAS COME ON IT WON'T GO OFF THE CAR HAS 214,000+ MILES ON IT AND I DON'T WANT TO BREAK APART I JUST PAID IT OFF.I'VE HAD TO REPLACE THE SERPENTINE BELT TWICE THE RUBBER AROUND THE INSULATION OF THE DOORS IS COMING OFF THE AREAS WHERE YOU CAN SEE YOUR RADIO IN SPEEDOMETER AND FOGGED UP. THE DEALERSHIP TOLD ME I COULDN'T GET THE EGGS AND RADIO FREE FOR SIX MONTHS I HAVE THE SENSOR BUT THEY SAID THEY CAN ACTIVATE IT IN A STANDARD MODEL THE TIRE EXPLODED THREE WEEKS AFTER HAVING THE CAR I REPORTED THE RUBBING SOUND WHEN I FIRST BOUGHT THE CAR AND THEY TOLD ME THAT'S WHAT NEW CARS SOUND LIKE AND THEN WANTS TO TIRE EXPLODED THE FORD DEALERSHIP I TOOK IT TO SEND IT TO THE CORPORATION THEY CLAIM THEY SAID IT WAS ROUTE HAS IT BUT I DIDN'T HIT ANYTHING.THE TRANSMISSION HAD TO BE REPAIRED AFTER SIX MONTHS AND NOW IS ACTING UP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342175July 29, 2020
UNKNOWN OR OTHER
I CHECKED RECALL STATUS ON FORD OFFICIAL WEBSITE AND THERE'S NOTHING ON FORD FIESTA 2011. IT'S ONLY ON YOUR DATABASE WHICH FAILURES ME TO LIST MY CARS ONLINE. PLEASE DOUBLE CHECK THE SAFETY RECALL. NUMBER DOOR LATCH REPEAT REPAIR (NHTSA #20V331) AN IMAGE (SCREENSHOT) FROM THE DEALERSHIP IS ATTACHED. PLEASE FIX IT AS SOON AS POSSIBLE BECAUSE IT'S UNFAIR FOR BUYERS TO WAIT. THANK YOU IN ADVANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342073July 29, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHTS DO NOT WORK ON THE LOW BEAM SETTING. FOUND THE HEADLIGHT RELAY TO HAVE HEAVY CORROSION. THE FRONT MOST TERMINAL HAS CORRODED OFF OF THE RELAY ENTIRELY AND IS NOW STUCK IN THE ELECTRICAL BOX UNDER THE HOOD OF THE CAR. I NOTICED THIS CONDITION WHEN I WAS DRIVING HOME ON THE HIGHWAY IN THE EARLY EVENING JUST BEFORE SUNSET. I WAS ABLE TO ARRIVE AT HOME BEFORE THE LACK OF LIGHT CAUSED ANY UNSAFE DRIVING CONDITIONS. THE FUSE IS DESIGNATED R11 ON THE ELECTRICAL BOX. IMPROPER SEALING OF THE ELECTRICAL BOX HAS LED TO MOISTURE BE ALOUD IN CAUSING DAMAGES. FAULTY CONSTRUCTION FROM MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341584July 27, 2020
SERVICE BRAKES, ENGINE, POWER TRAIN
THE RESIVOUR CAP, SIEZED UP FIRST TIME I WAS TRYING TO ADD COOLANT. IT TOOK ALONG TIME GET IT OFF! LITTERLY HAD TO BREAK CAP INTO PIECES. AND WITH OEM PART CAP. FROM THE FORD DEALERSHIP REPLACED IT? IN NOW IT'S, OVERHEATS AND NO VISIBLE COOLANT LEAK. AND THIS HAS BEEN GOING ON FOR SEVERAL MONTHS.. THE MOTOR MAKES A CLACKING SOUNDS. THE 1.0 TURBOCHARGE 3-CYL TURBO IS NOT WORKING PROPERLY. PLUS IT'S ENGINE BAY FUSE BOX SAYS ENGINE FAN IS 60 AMPS IN RECENTLY I NOTICED IT HAS HAD A 40 GAGE AMP. THANK THAT THE UNDER THE HOOD ENGINE FAN. WASN'T PERFORM AT THE RECOMMENDED FUSE.. IT ALSO AT START UP AND SITTING STILL AT MOTOR BOG'S DOWN LIKE IT'S ABOUT TO CUT OFF. KNOW THE OVERHEAT PROUBLEM'S. IF I'M SITTING STILL IN NEUTRAL AND I TURN THE AC ON FULL-BLAST IT STAYS AT 4 BARS WHICH IS NORMAL FOR AS LONG AS I WANT AND IT DOESN'T OVER HEAT ? BUT, SOON AS I PUT IT IN 1ST GEAR AND TRY TO DRIVE IT WILL OVERHEAT, NOT EVEN GOING 10FT AND I HAVE TO TURN OFF THE AC AND PUT IT ON THE HEAT. FULL BLAST! WITHIN A FEW MINUTES IT SLOWLY GOES DOWN. BUT KNOW THAT IT'S JULY IF IT'S ANYTHING OVER 90 DEGREES OUTSIDE I HAVE TO TURN HEAT ON FULL BLAST BEFORE MAKING IT 1-BLOCK OR IT OVERHEATS. IN I HAVE KEPT A CLOSE WATCH ON THE COOLANT LEVEL, AND I HAVE WATCHED YOUTUBE VIDEOS AND ETC? TRYING TO FIGURE OUT WHAT'S WRONG. IN ALL MY PARTS STORE LOCATION DON'T HAVE ANY THING FOR MY YEAR MAKE MODEL NOTHING. I GOT THIS CAR FROM A DEALERSHIP A YEAR AGO OF THE MONTH JULY. IN IT GETS REGULAR OIL CHANGES, BUT I'M LOST TRYING TO FIGURE OUT WHAT IS WRONG, AND WHAT TO DO ABOUT IT AND OTHERS I KNOW OF HAVE HAD SAME PROUBLEM WITH THERE'S .. AND I HAVE TO HAVE HEAT ON FULL HOT ON 1-2 LEVEL IN 70 DEGREE WEATHER, AND IF I GET ONTO THE INTERSTATE AND GO TO 55-70 MPH I TURN HEAT LEVEL TO 4 FULL BLAST AND IT WILL STILL GO UP TO 1 BAR AWAY FROM IT TELLING ME THAT ENGINE IS OVERHEATED. & AT 2500 RPMS IT OVERHEATS! SMH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341749July 27, 2020
UNKNOWN OR OTHER
CLICKING SOUND JUST RANDOMLY STARTED FROM INSIDE THE DASHBOARD,WITHIN FEW SECONDS OF STARTING THE ENGINE. A QUICK YOUTUBE SEARCH CAME BACK WITH HVAC BLEND DOOR MOTOR AS THE CULPRIT. SEEMS LIKE A COMMON ISSUE BUT A HUGE NUISANCE AS THESE SMALL PARTS STARTS RANDOMLY WEARING OUT IN LESS THAN 100K MILES / WITHIN 6 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341386July 24, 2020
POWER TRAIN, UNKNOWN OR OTHER
THE CLUTCH PEDAL GETS STUCK ABOUT AN INCH OFF THE FLOOR AFTER BEING DEPRESSED AT SEEMINGLY RANDOM TIMES USUALLY IN THE WARMER WEATHER MONTHS. THIS HAS CAUSED ME TO LOSE THE ABILITY TO CHANGE GEARS AND LOSS OF ABILITY TO ACCELERATE. IT DOES NOT COME OUT OF THIS POSITION UNTIL I PHYSICALLY PULL THE PEDAL OFF THE FLOOR. I HAVE HAD INCIDENTS WHERE I HAVE BEEN STUCK IN THE MIDDLE OF AN INTERSECTION UNABLE TO MOVE WHERE I HAVE ALMOST BEEN HIT BY ONCOMING TRAFFIC. THIS IS NOT AN UNCOMMON ISSUE AND IS NOTED IN MANY FIESTA ST FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341040July 23, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
ON JULY 8TH 2020 MYSELF AND MY NEPHEW WAS IN MY CAR AFTER GROCERY SHOPPING DOING ABOUT 70 MILES PER HOUR ON THE FREEWAY A DOOR POPPED OPEN ALL FOUR DOORS THIS WAS THE SECOND TIME THAT I HAD THIS RECALL FIX MY NEPHEW ALMOST FELL OUT THE CAR FORD IS VERY AWARE THEY SENT AROUND AN INTERNAL EMAIL AT THE BEGINNING OF THIS YEAR ABOUT JANUARY ABOUT THE DOORS POPPING OPEN EVEN AFTER BEING FIXED AND THEY DID NOT ALERT THE PUBLIC MY TRANSMISSION IS CAUSING PROBLEMS AGAIN MY TRANSMISSION AND MY CLUTCH AND OTHER PARTS OF THE TRANSMISSION HAVE BEEN FIXED MORE THAN 32 TIMES THE CAR IS LITERALLY A DEATHMOBILE FORD SO THIS CAR KNOWING THAT ALL OF THESE PROBLEMS COULD HAPPEN I ALMOST DIED IN THIS CAR I AM AFRAID TO PICK THE CAR UP FROM FIVE STAR FORD NORTH RICHLAND HILLS PLEASE HELP ME FORD SHOULD HAVE TO RETURN MY $15,226 I PAID FOR THIS CAR BRAND NEW MY CAR HAS LESS THAN 60,000 MILES ON IT MY CAR STILL LOOKS BRAND-NEW MY CAR RARELY GETS DRIVEN THIS CAR IS SCARY I'M AFRAID TO DRIVE IT THE DOORS CONTINUE TO POP OPEN WHILE YOU'RE DRIVING PLEASE HELP ME I CAN BE REACHED AT [XXX] MY IS [XXX] PLEASE HELP ME MY CAR IS AT NORTH RICHLAND HILLS FIVE STAR FORD RIGHT NOW AND FORD IS REFUSING TO PAY FOR THE CLUTCH TO BE FIXED AGAIN THEY KNEW THAT THIS CLASS WAS BAD THING WITH THE TRANSMISSION WAS BAD THEY KNEW THAT THE COMPUTER SYSTEM AFTER 30,000 MILES WOULD FORCE THE DOORS TO KEEP POPPING OPEN THEY KNEW THIS FORD SHOULD BE PUNISHED FOR DOING THIS THINK ABOUT HOW MANY PEOPLE ARE ON THE HIGHWAY IN THIS CAR ME AND MY NEPHEW COULD HAVE DIED I AM TRAUMATIZED REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341002July 22, 2020
ENGINE, POWER TRAIN
THE TRANSMISSION ON THIS FORD FIESTA WAS DEFECTIVE FROM THE DAY IT WAS BUILT. FORD HAS BEEN SUED AND MUST TAKE CARE OF THE BILLIONS OF CUSTOMERS WHO BOUGHT THESE VEHICLES. THE ENGINE IS NOT EQUIPT TO HANDLE THIS TRANSMISSION AND EVENTUALLY BLOWS THE ENGINE, BEFORE ALL THAT HAPPENS THE TRANSMISSION STALLS, AND LEAVES YOU ON THE SIDE OF THE ROAD. I HAVE BEEN TREATED HORRIBLY BY THE DEALER WHO SOLD ME THE CAR. THEY KNOW THIS IS A LEMON AND YET THEY CONTINUED TO SELL THIS CAR. LOOK AT THE VARGAS VS FORD TRANSMISSION CASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340694July 21, 2020
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340322July 20, 2020
POWER TRAIN
I TRIED TO START MY CAR TO GET TO WORK AND IT MADE SOME FUNNY NOISES AND WOULD NOT START. AFTER ABOUT THE FIFTH TIME IT STARTED AND IMMEDIATELY A TRANSMISSION SERVICE NOW WARNING CAME UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339284July 14, 2020
STRUCTURE:BODY
COMING BACK FROM GROCERY SHOPPING, I ENTERED A PARKED CAR, PULLED OUT AND THE BACK PASSENGER SIDE DOOR SWUNG OPEN. I PULLED BACK IN, AND WAS UNABLE TO LATCH CLOSE THE DOOR. NOT BLOCKED IN THE LOCKED POSITION, BUT UNABLE TO FASTEN WHEN THE DOOR IS COMPLETELY CLOSED. I HAD TO BUY DUCT TAPE TO KEEP IT CLOSED. I LATER LEARNED THAT FORD HAS SEVERAL COMPLAINTS AND A PRE-RECALL NUMBER THAT REFLECTS MY ISSUE. 20S15. I AM REPORTING THIS AS IT IS A HIGHLY DANGEROUS SITUATION AND I CAN NOT COPE LONG WITH THE BACK DOOR SEAT BELTED BY THE ARM. PLEASE BRING ENFORCEMENT PRESSURE TO THE FORD COMPANY. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338312July 8, 2020
POWER TRAIN:AUTOMATIC TRANSMISSION
AT A RED LIGHT MY CAR BEGAN ACTING FUNNY WHEN THE LIGHT TURNED GREEN THE CAR WAS HESITANT TO GO IT WAS HAVING TROUBLE SHIFTING AND ACCELERATING THE CHECK ENGINE LIGHT CAME ON THE NEXT DAY AND THE CODE CAME BACK FOR A CLUTCH SENSOR I HAVE A DUAL TRANSMISSION FORD FIESTA THE CAR WONT TURN OVER SOMETIMES AND HAS TROUBLE STOPPING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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