Ford F-Super Duty Complaints

417 consumer complaints on file.

#10126265June 22, 2005
UNKNOWN OR OTHER
UPON TRYING TO LEAVE PARKING LOT VEHCILE FAILED TO EXCELLERATE. THERE WAS NO REACTION WHEN THE EXCELLERATOR WAS PRESSED. PROBLEM WAS INTERMITTEN AND WE MADE IT HOME. BUT, THE PROBLEM COMES AND GOES WITH OUT NOTICE MAKING IT VERY DANGEROUS TO PULL OUT INTO TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126018June 21, 2005
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
CLUTCH DISENGAGEMENT NEEDING MORE TRAVEL UNTIL NEARLY TOUCHING THE FLOOR, OCCURED OVER A FEW WEEKS. THE CLUTCH STOPPED DISENGAGING WHILE TOWING A TRAILER OUT OF STATE AT A STOP LIGHT. IF THE IGNITION KEY WASN'T TURNED OFF IT WOULD HAVE PUSHED US INTO ONCOMING TRAFFIC. THE CLUTCH MASTER CYLINDER WAS REPLACED, THE OLD PART IS AVALIABLE. I UNDERSTAND THIS IS A COMMON PROBLEM WITH THE SUPER DUTY FORD PICKUPS WITH MANUAL TRANSMISSIONS. THIS IS THE SECOND TIME IT HAS HAPPENED. THE FIRST WAS ABOUT 43K MILES, NOW IT IS 83K MILES. SEVERAL OWNERS OF THE SAME TYPE TRUCKS (ALL WITH DIESEL ENGINES) HAVE HAD SIMILAR PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125222June 14, 2005
ELECTRICAL SYSTEM:WIRING
THE TRUCK STARTED TO HESTITATE ON EXCELERATION AND BEGAN TO BOG DOWN AND LOSE POWER UNTILL THE ENGINE STALLED AND COULD NOT BE STARTED. STALLED ON BUSY OAKLAND PARK BLVD. AT 10 PM. WAITED ONE HOUR TO BE TOWED TO HOME AND HAD TO BE TOWED AGAIN THE NEXT DAY TO DEALER. THE REPAIR STATED WIRE REPAIR TO FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116224April 1, 2005
TIRES:TREAD/BELT
BELTS SHIFTING IN TREAD OF TIRE, CAUSING TIRE TO BECOME OUT OF ROUND AND CAUSING VEHICLE TO SHAKE AND WONDER VERY BADLY. BOTH TIMES AT INTERSTATE HIGHWAY SPEEDS IN TRAFFIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110796February 19, 2005
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
1999 FORD F250 SUPER DUTY DIESEL PICKUP (63K MILES), TRUCK WOULD START WITH NO DASH CLUSTER GAUGES OR LIGHTS AND NO THROTTLE RESPONSE. I HAD THE TRUCK DIAGNOSED AT A LOCAL SHOP AND SCAN TOOL INDICATED THROTTLE CONTROL MODULE WHICH WAS REPLACED AND STILL SAME PROBLEM PERSISTS. HAD TRUCK TOWED TO LOCAL FORD DEALERSHIP AND DIAGNOSED AS A FUSE PANEL PROBLEM AND FORD HIGHLY RECOMMENDS REPLACEMENT OF FUSE PANEL DUE TO A HIGH RISK OF FIRE. I HAVE SPOKEN TO SEVERAL FORD TECHNICIANS AND TELL ME THIS IS COMMON WITH THE EARLY FORD SUPER DUTIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108161January 28, 2005
POWER TRAIN:AXLE HUBS
THE FRONT HUBS ON MY F250 SUPER DURY PICK UP WOULD NOT WORK WHEN WE HAD OUR FIRST SLIPPERY ROADS IN NOVEMBER. I HAVE SHIFT ON THE FLY AND THE HUB TYPE ARE THE AUTO-LOCK TYPE. I SPOKE WITH TWO MECHANICS WHO BOTH SAID THIS TYPE HUB IS JUNK. WHEN I CALLED MY DEALER I OFFERED TO BRING THE HUB'S WITH ME SO THEY COULD SEE THAT THEY WERE FULL OF RUST. THE PARTS MANAGER SAID HE 'S SEEN PLENTY OF THEM AND DOESN'T NEED TO SEE THEM. THIS IS A SAFTY ISSUE FOR THOSE OF US WHO COUNT ON THE FOUR WHEEL DRIVE WORKING WHEN YOU NEED IT. THIS VEHICLE HAS NEVER BEEN UNDER WATER OR BEEN ABUSED. THIS ITEM HAS NOT BEEN RECALLED AT THIS TIME, AND CONTACTS WITH FORD MOTOR COMPANY HAVE BEEEN FRUITLESS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104135December 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CENTER SUPPORT BEARING FAILED AND NOW HAS CAUSED THE TRANSMISSION AND TORQUE CONVERTOR TO BE REBUILT. CALLED FORD AND THEY SAID SINCE NOT AT FORD REPAIR CENTER WILL NOT LOOK INTO COMPENSATION OF A TRANSMISSION WITH THE KNOW PRODUCTION FLAW. IT IS ALLOVER THE INTERNED, CENTER SUPPORT BEARING FAILURE, BAD DESIGN OF CASE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104166December 20, 2004
ENGINE AND ENGINE COOLING
2002 FORD F250 SUPERDUTY V10- ENGINE. DRIVING TO WORK AT ABOUT 15 MPH. HEARD A LOUD BANG FROM ENGINE COMPARTMENT, ENGINE STARTED TO IDLE ROUGH, EXHAUST SMELL AND LOUD POPPING NOISE FROM ENGINE, TOWED TO DEALER WAYSIDE FORD MARLBORUGH MA., VERIFIED SPARK PLUG BLOWN OUT OF HEAD. TRUCK HAS BEEN DEALER MAINTAINED. CURRENTLY HAS ABOUT $70K MILES. PLUGS ARE NOT SCHEDULED TO BE CHANGED UNTIL 100K MILES. TRUCK IS NOT DRIVALBE, ESTIMATE ABOUT $300.00 TO REPLCE HEAD AND COIL. WAITING FOR RESPONSE FROM FORD FOR HELP. THIS IS A COMMOM PROBLEM PER DEALER AND OWNERS GROUPS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100804November 30, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
NORMAL DRIVING RANSMISSION BROKE.FORD REPLACED TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098875November 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
F-250 SUPERDUTY 7.3 L DIESEL. WHEN APPLYING BRAKES, LEFT WHEEL WOBBLES AND SHAKES SEVERLY. WHEN TAKEN TO DEALER AND FRONT END REPAIR SHOP, THEY SAY ROTORS ARE WARPED AND NEED TO BE REPLACED ($700.00). WHY AFTER SEVERAL COMPLAINTS HASN'T SOMEONE DONE SOMETHING ABOUT THIS. I HAD A 1988 FORD 350 DIESEL WITH THE SAME PROBLEM. NOT BEING ABLE TO STOP SAFELY IS A SAFETY PROBLEM. I DON'T SEE A SAFETY INVESTIGATION ON FILE FOR THIS PROBLEM. IS ANYONE DOING ANYTHING ABOUT THIS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10095386October 5, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILURE. *BF THE CONSUMERS FATHER EXPERIENCED THE SAME DEFECT. THE ENGINE ALSO HAD RUN ROUGH. (1996 COACHMAN MOTOR COACH ON A FORD SUPERDUTY CHASSIS) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086810August 13, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
9501 MILES. I FILLED THE FUEL TANK THE FUEL GUAGE WENT TO FULL WHEN I TURNED THE KEY ON THEN A COUPLE OF MINUTES LATER THE NEEDLE WENT DOWN PAST EMPTY AND STAYED THERE UNTIL ABOUT HALF A TANK OF FUEL WAS USED THEN THE NEEDLE CAME BACK UP. I TOOK THE PICKUP TO FENTON FORD IN MCALASTER OK. THEY RESET THE COMPUTER, THIS DID NOT FIX THE PROBLEM. I TOOK THE PICKUP TO FUTURE FORD IN CLOVIS CA WHEN I RETURNED HOME AND THEY COULD NOT REPROGRAM THE COMPUTER DUE TO FORD NOT HAVING THE COMPUTER UPDATE AVAILABLE AT THAT TIME. AT APROX. 16500 MILES I TOOK THE PICKUP IN TO FREEDOM FORD IN FRESNO CA. AFTER REPLACING THE INSTRUMENT CLUSTER ON THE DASH, THE FUEL SENDING UNIT AND THE PART IN THE TANK IS FIXED SO FAR. THIS TOOK FIVE TRIPS TO THE DIFFERENT SHOPS TO FINALLY GET REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086278August 5, 2004
SUSPENSION:FRONT:WHEEL BEARING
2000 F-250 4X4 FRONT HUB: I HAD TO CHANGE BOTH FRONT HUBS ON MY 2000 4X4 F-250 WITH ONLY 62,790 MILES AND THE BEARING LOCKED-UP ON ONE SIDE AND THE OTHER WAS LOOSE. IT COST ME $ 1,225.00 TO REPLACE THE HUBS AND SEALS, EACH HUB COST 408.00 AND EACH SEAL COST 38.00 FROM FORD. I TALKED TO 2 OTHER PEOPLE WITH A FORD 4X4 AND THAY HAD THE SAME PROBLEM. I THINK FORD SHOULD PAY FOR THE COST BECAUSE IT HAS ONLY 62,790 MILES ON MY TRUCK AND THE OTHER PEOPLE ,ONE HAD 46,000 MILES AND THE OTHER HAD 74,000 MILES . THE BEARING COULD BE CHANGED @ AROUND 40.00 TO 60.00 BUT FORD HAS ON THE BEARINGRETANER NUT PART DO NOT REMOVE. TO ME I THINK FORD JUST WANT TO MAKE MORE MONEY ON THE WHOLE HUB WITH THE BEARINGS . PS ALSO GLAD I WASN'T GOING TO FAST WHEN IT LOCKED UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080558July 7, 2004
TIRES, TIRES:TREAD/BELT
I HAVE PREVIOUSLY COMPLAINED TO THIS SITE AND THE FIRESTONE CUSTOMER RELATIONS OF MY STEELTEX A/T TIRE CRACKING ON THE SIDE WALL. I WAS TOLD TO HAVE THEM CHECKED AT A FIRESTONE DEALER AND I WAS TOLD THE INTEGRITY OF THE TIRE WAS NOT COMPROMISED. ON JULY 7, 2004, MY FAMILY AND I WERE ALMOST KILLED (MINOR INJURY) WHEN THE RIGHT FRONT FIRESTONE STEELTEX A/T TIRE EXPLODED, THE TREAD SEPARATED FROM THE TIRE AS WE WERE TRAVELING 70 MILES AN HOUR ON I-85 NORTH. THIS IS A BAD PRODUCT AND I BELIEVE MY SUSPICIONS WERE CORRECT WHEN I PREVIOUSLY COMPLAINED TO EVERYONE.*AK
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10073194May 26, 2004
SUSPENSION:FRONT:WHEEL BEARING
FRONT WHEEL HUB BEARING, CATASTROPHIC FAILURE. WITH ALMOST NO PRECEDING EVIDENCE OF A PROBLEM, THE RIGHT FRONT WHEEL HUB BEARING FAILED, CAUSING THE TOW VEHICLE, FORD F350 DRW 6X6, TO ABRUPTLY VEER FROM SIDE TO SIDE. THE STABILIZING ANTI-SWAY EQUIPMENT THAT CONNECTED THE TRUCK TO THE 34' TRAVEL TRAILER ENABLED ME TO KEEP FROM INADVERTENTLY EXITING A 200' HIGH BRIDGE. EVENTS LEADING UP TO THE ABRUPT FAILURE WAS THE APPEARANCE OF THE ABS WARNING LIGHT. WE STOPPED TO CHECK THE WHEELS FOR EXCESSIVE HEAT, AND NOTED NO PULLING OR NOISE. ALL BRAKE APPLICATIONS WERE SMOOTH AND NO DIRECTIONAL CONTROL PROBLEMS WERE NOTED. UNTIL WE BEGAN THE CLIMB UP AND OVER THE JACKSONVILLE FLA I-295 BYPASS BRIDGE OVER THE ST JOHNS RIVER. AS WE BEGAN THE DESCENT [CENTER LANE] THE VEHICLE BEGAN TO VIOLENTLY LURCH FROM SIDE TO SIDE, THE STEERING WHEEL DRIVEN TO FULL LEFT AND THEN FULL RIGHT ROTATION--THE VEHICLE/RIG WOBBLING FROM LANE TO LANE. WE NOTED NO EVIDENCE OF SMOKE, HOT BRAKES. I APPLIED BRAKES TO SLOW US DOWN AS WE ENTERED THE EXIT RAMP, WE LOST ALL TRUCK BRAKES AND I USED THE JORDAN TRAILER BRAKE CONTROLLER TO BRING THE RIG TO A HALT. 2. UPON DELIVERY TO A FORD DEALERSHIP, THE TECHNICIANS DISCOVERED A TOTAL FAILURE OF THE RIGHT FRONT WHEEL HUB BEARING. HAD THE TRUCK BEEN DRIVEN WITHOUT THE AIRSTREAM TRAVEL TRAILER AND REESE STRAIT LINE DUAL CAM SWAY SYSTEM, WE WOULD HAVE BEEN CERTAIN FATALITIES. 3. THE MIKE SHAD FORD TRUCK CENTER REPLACED THE DAMAGED EQUIPMENT [AXLE, HUB ASSEMBLY, BEARINGS, ALL ELECTRONICS RELATED, NEW BRAKE ASSEMBLY AND RE-ALIGNED THE FRONT END. ] A DISCUSSION WITH THE TRUCK CENTER MANAGER REVEALED THAT 1. HAVING GONE 95.570 MILES AND NOT HAVE INCURRED A FAILURE OF THE HUB BEARINGS WAS UNIQUE FOR THE COLLECTIVE EXPERIENCE OVER DECADES SHOWS THESE FACTORY SEALED BEARINGS FAIL AROUND A MEAN MILEAGE OF 40,000 MILES... *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062433March 17, 2004
SUSPENSION, SERVICE BRAKES, HYDRAULIC
WITH A LIGHT TAP AND RELEASE ON THE BRAKES, THE ENTIRE FRONT END STARTS VIOLENTLY SHAKING AND THE STEERING WHEEL BEGINS TO VIOLENTLY STEER IN LEFT AND RIGHT VIOLENT MOTIONS. REFUSES TO STOP SHAKING UNTIL THE TRUCK COMES TO A COMPLETE REST. DURING THIS TIME I HAVE NO STEERING, OR BRAKING. THIS MOST NOTABLY HAPPENS WHILE HAULING A TRAILER (5TH WHEEL OR BUMPER TOW), BUT HAS BEEN DUPLICATED BY DEALER WITHOUT A TRAILER. WHILE NOT BEING ABLE TO STOP, HAD TO USE THE TRAILER BRAKES (ELECTRONIC), AND DOWNSHIFTING, AND SOME VERY TRICKY DRIVING TECHNIQUES TO COME TO A SAFE STOP. THIS HAS HAPPENED NUMEROUS TIMES, VEHICLE WAS IN FOR SERVICE TO THE FRONT END EARLIER ON DO TO EXCESSIVE FRONT TIRE WEAR WHICH I BELIEVE WAS THE ONSET OF THIS HIDDEN PROBLEM. A VERY DANGEROUS SITUATION, AS THIS HAS HAPPENED TO ME ON SEVERAL MOUNTAIN DOWNGRADES. EACH TIME AN ACCIDENT WAS AVOIDED DO TO MY SUPERIOR DRIVING SKILLS. DEALERSHIP, FORD, AND EXTENDED WARRANTY COMPANY REFUSE TO REPLACE PART THAT THEY ADJUSTED AND COVER UNDER WARRANTY.(STEERING BOX, AND LINKAGE), THAT MOST DEFINITELY WOULD HAVE SEEN SOME EXCESSIVE WEAR DURING THE TIMES THAT IT WAS DOING THIS. VERY DEADLY SITUATION, THAT NEEDS TO BE ADDRESSED. SEVERAL WITNESSES TO THIS ARE AVAILABLE AT REQUEST. HAPPENED ON FEB 29, FEB 27, MARCH 14, MARCH 12, MARCH 15, AND SO ON... TOOK THE DEALER NEARLY 3 DAYS WITH THE VEHICLE TO FIND THIS PROBLEM! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060904March 10, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
ON ACCLERATION FROM A COMPLETE STOP,SINCE PURCHASE.I GET A CLUNK OR A JOLT.NOT ALWAYS BUT OFTEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056975February 11, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE A 2000 F-250 WITH 62,000 MI. AND HAD ONE OF THE SPARK PLUGS BACK OUT AND STRIP OUT THE LAST FEW THREADS. I SPOKE TO A MECHANIC WHO TOLD ME THAT THE 5.4 ENGINE IS KNOWN FOR THIS AND THAT FORDS ONLY FIX TO IT WAS TO REPLACE THE HEAD AT @ $1500.00 PER HEAD. HE REFERRED ME TO ANOTHER MECHANIC THAT DEVISED A CHEAPER FIX OF RETAPPING THE PLUG HOLE. THIS MECHANIC SAID THAT HE PERSONALLY HAS DONE 5 TO INCLUDE MY TRUCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052650January 8, 2004
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
I WAS DRIVING A 2001 FORD F250 SUPER DUTY TRUCK WITH A DIESEL MOTOR, I WAS DRIVING ON A RURAL ROAD GOING ABOUT 55 MPH WHEN THE MOTOR DIED FOR NO REASON. I COASTED TO THE SIDE OF THE ROAD AND CALLED FOR HELP BECAUSE THE TRUCK WOULD NOT START. I HAD THE TRUCK TOWED TO THE DEALER AND THEY SAID THE CAM POSITION SENSOR WENT BAD. WHEN THIS PART GOES BAD THE ENGINE GOES DEAD. THE PROBLEM IS THESE TRUCKS ARE MADE FOR TOWING TRAILER AND WHEN THE MOTOR DIES FOR NO REASON YOU HAVE NO POWER TO STEER THE TRUCK AND THE BRAKE NO LONGER WORK. THIS PART NEEDS TO BE RECALLED AND FIXED. I HAVE TALKED WITH SEVERAL PEOPLE WHO HAVE HAD THIS HAPPEN TO THEM AS WELL. THIS IS A VERY DANGEROUS PROBLEM THAT IS GOING TO GET SOMEONE HURT OR KILLED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052535January 6, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT LOW SPEED, SPARK PLUG BLEW OUT OF ENGINE, CAUSING LOUD EXHAUST NOISE AND GASOLINE FUMES WERE IMMEDIATELY SMELLED INSIDE PASSENGER COMPARTMENT. IF THIS WERE TO HAPPEN AT HIGH SPEED WITH ENGINE UNDER LOAD WHEN IMMEDIATE ENGINE SHUTDOWN WAS NOT SAFE OR POSSIBLE, THIS CONDITION WOULD CAUSE LARGE AMOUNTS GASOLINE/AIR MIXTURE TO BE EXPOSED TO HOT EXHAUST COMPONENTS, CAUSING FIRE HAZARD. IF THIS OCCURRED WHEN POWER WAS CRITICAL (PASSING OR TURNING IN FRONT OF TRAFFIC), THE LOSS OF POWER COULD ALSO CAUSE AN ACCIDENT. IF THIS OCCURRED WHEN DRIVING ON SLICK ROAD CONDITIONS, IT COULD CONTRIBUTE TO LOSS OF CONTROL OF VEHICLE. THIS IS CONSIDERED A "HEAVY DUTY" ENGINE, BUT DOES NOT USE A HARDENED THREADED INSERT IN THE CYLINDER HEADS TO STRENGTHEN THE THREADS THAT THE SPARK PLUGS SCREW INTO. SEARCHING ON THE INTERNET FOR (TRITON BLEW SPARKPLUG) REVEALS THAT THIS IS NOT AN ISOLATED INCIDENT. ALSO, THE MANUFACTURERS TORQUE SPECIFICATION FOR THE SPARK PLUGS IS QUITE LOW - PROBABLY DUE TO THE ALUMINUM THREADS IN THE HEAD. THIS COULD BE A CAUSE FOR THE SPARK PLUGS LOOSENING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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