Ford F-550 Complaints (2019)

18 consumer complaints on file.

#11757739August 18, 2026
STEERING
The complaint was filed on behalf of the contact's employer. The contact's employer owns a 2019 Ford F-550. The contact stated that while the driver was driving at an undisclosed speed, the vehicle was swerving from side to side. No warning lights were illuminated. The vehicle was driven to the shoulder of the road. The vehicle was taken to the dealer several times; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The failure was a persistent failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,563.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742936June 9, 2026
FUEL/PROPULSION SYSTEM
The secondary fuel filter. There was a loud boom and the engine compartment caught on fire. Within 10 minutes the whole truck was engulfed in flames. The truck is completely burnt. The insurance company has inspected the vehicle. No warning lights on the console lit up, no prior symptoms or failure. All happened very suddenly.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11737551May 13, 2026
TIRES, TIRES:SIDEWALL
Between August 5 and August 9, 2025 we purchased 46 Nebula brand 245/70R 19.5 16PR tires. We experienced a complete tire failure on one of our trucks while operating on the highway. Fortunately, our driver was able to safely steer the truck to the shoulder with minimal damage to the tow truck. Upon closer inspection of the tires we noticed 32 of the tires installed on our fleet began showing a seem all the way around the sidewall. It was the same seem location for all tires. The seem showed visual signs of deterioriation almost as if it was coming undone. We removed the tires from service and have been working with the distributors on a warranty claim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680198August 12, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The contact owns a 2019 Ford F-550. The contact stated that upon noticing an abnormal burning odor, the vehicle was taken to an independent mechanic, where the wiring underneath the driver's side of the dashboard was replaced; however, the failure recurred. The mechanic replaced the wiring a second time; however, the failure persisted. The power train and the check engine warning lights were illuminated. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V894000 (Engine). The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672519July 10, 2025
ENGINE, FUEL/PROPULSION SYSTEM
While driving down the road a passerby got our drivers attention to tell them the truck was on fire. When he pulled over and got out the truck went up in flames fast from under the hood. Due to the heavy damage we are unsure where the fire started. It has not been inspected by anyone yet. It was towed to our shop. The driver reported there was an odd smell but that was it.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11635660January 13, 2025
ENGINE
The contact owned a 2019 Ford F-550. The contact stated while the vehicle was parked, turned on, and unoccupied, there was smoke coming from the vehicle. The contact stated that the front of the engine compartment had caught fire. The vehicle was extinguished by the Fire Department. A fire report was filed however, the cause for the failure was not yet determined. A police report was filed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed and towed back to the contact's work location. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11625217November 14, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
A clogged fuel filter caused an engine fire. There were no warning lamps, messages or other symptoms prior to the failure. The fuel filter has been known to be problematic for these trucks, in yet there has been no recall. A simple google search shows these fires are common. The vehicle has been in for service at the dealership many times but no one checked on the faulty fuel filter positioned above the hot engine components.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11620282October 17, 2024
STRUCTURE:BODY
Purchased truck used and discovered frame was cracked shortly after I had taken it in to Ford several times because alignment wouldn’t keep vehicle from feeling bouncy (hopping) going down the road. At no point did anyone tell me of a customer satisfaction program that was in place for my vehicle for a frame repair/replacement. Instead they strung me along telling me to take it to a frame shop. 2 days after the program expired I was told that there was a program for the issues which I no longer qualified for. Then they told me to reach out to corporate who said there was nothing they could do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615950September 23, 2024
ENGINE
The operator was driving on the highway when the instrument cluster illuminated with a variety of warnings. The vehicle was pulled to the side of the highway and the operator exited to see the engine compartment was on fire. The vehicle was towed back to the yard and an initial inspection was completed. It was found that the fire was primarily located on the driver side engine compartment, similar to previous fires that we have experienced in our fleet this year.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11605627July 31, 2024
STRUCTURE
The contact owns a 2019 Ford F-550. The contact stated while driving at various speeds, there was an abnormal sound coming from the subframe. The contact stated that the failure recurred increasingly while driving on a bumpy road surface. The contact stated that while inspecting the frame, he noticed that the frame rail behind the cab was fractured. The vehicle was taken to the dealer, where it was determined that the frame needed to be reinforced or replaced. The vehicle was not repaired. The contact stated that the vehicle was previously taken to the dealer to be repaired under Ford Campaign Number: GB2021003; however, the dealer informed the contact that the vehicle was not experiencing the failure at the time. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer covered. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594882June 17, 2024
ENGINE
Operator was completing an inspection of their secondary fuel filter and found that the newly replaced fuel filter was leaking fuel. The filter had been replaced on 5/31/24.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592496June 4, 2024
ENGINE
Our company has been proactively replacing some of the older fuel filters in our fleet as part of a safety campaign. A fuel filter on VIN [XXX] was replaced yesterday (XXX) with a Ford Motocraft filter. Today (XXX), the operator was driving the unit when they started to smell smoke in the cab. By the time they pulled over, the cab had smoke inside and the operator had to get out. The operator opened the hood to let it vent and called the garage to have the unit towed. After inspection by the garage, they found that the secondary fuel filter was leaking extensively from the seam. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526933June 14, 2023
STRUCTURE:BODY
The contact's company owns a 2019 Ford F-550. The contact stated while the vehicle was stationary, an employee noticed that the cab and chassis was in a V-shape. The contact stated that a mechanic arrived at the location; upon inspection, the mechanic stated that the frame rail was fractured. The vehicle was not drivable. The contact spoke to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526935June 14, 2023
STRUCTURE:BODY
The contact's company owns a 2019 Ford F-550. The contact stated that the vehicle was inspected by a mechanic, and the contact was informed that the frame rail was fractured. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506381February 9, 2023
TRAILER HITCHES
Trailer hitch is forming cracks around hitch receiver, Backing plate that the hitch is welded to is separating from the body of the utility box. this truck tows a trailer with a GVWR of 10,000 pounds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496379December 7, 2022
STEERING
Vehicle was being driven at 50MPH when truck encountered pothole in road. Steering wheel began to shake back and forth violently and vehicle was uncontrollable. Truck veered to left and crashed into guardrail while being slowed to a stop.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11478168August 8, 2022
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2019 Ford F-550. The contact stated that two to three minutes after the engine was revved, a ticking noise was heard in the engine. The sound would stop then a rattling noise was heard. The contact stated that he works as an independent mechanic and diagnosed the vehicle and stated that the #3 cylinder had a low oil pressure. Additionally, the camshaft and follower needed to be replaced. The vehicle was not repaired. The dealer was not notified. The manufacturer was not notified of the failure. The failure mileage was 133,151.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175026February 7, 2019
ELECTRICAL SYSTEM
TRAILER CONNECTION WIRING FAULT CAUSES DASH BOARD TO FLASH MULTIPLE TIMES INDICATING TRAILER DISCONNECTED OR TRAILER LIGHT BULBS ARE NOT WORKING AND WILL REPEATEDLY FLASH ON DASH MAKING DINGING SOUNDS. THIS IS HAPPENING WITHOUT A TRAILER CONNECTED AS WELL. (TAKE NOT PREVIOUS YEARS OF FORD VEHICLES HAVE HAD THE SAME ISSUE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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