Ford F-350 Complaints

87 consumer complaints on file.

#11535328July 30, 2023
ENGINE, POWER TRAIN
Transmission shifts erratically and sometimes completely doesn’t work. Has left me in traffic with no ability to negotiate vehicle and was almost hit on multiple occasions. There is a recall on vehicles built before 8-20 Kentucky but my vehicle build date is 11-20. The local dealer said nothing they can do until my 11-20 Kentucky build date truck is included. No offer of loaner and truck is NOT SAFE TO DRIVE !!!!! This has left me without.... transportation..... faith in Ford trucks Also. ..... same vehicle has the 7.3 ( Godzilla ). Dead miss in 1 cylinder. Internet information says not common but it has happened on multiple occasions. Stuck lifter which causes loss of oil pressure and scoring of cylinder walls. Local Ford dealership said replace 1 head with remanned parts and new pistons. My F350 has 58000 miles one would think it should last longer than that My thoughts. LEMON LAW Thank you for posting of this message. I have spoken personally with several people who have had the same issues and with similar results. Basically nothing from Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514054March 27, 2023
TIRES:TREAD/BELT
The contact owns a 2021 Ford F-350 equipped with AMP Tires, Tire Line: Terrain Pro A/TP, Tire Size: P35/12/R24, DOT Number: 04N9MATTW. The contact stated that while driving 70 MPH, the vehicle began to shudder. There was no warning light illuminated. As the vibration continued, the contact began to lose control of the vehicle and the vehicle nearly swayed off the road. The contact was able to pull to shoulder of the highway. Upon inspection of the vehicle, the contact's wife discovered a bulge on the center tread of the front driver's side tire. The contact replaced the tire with a spare tire and drove to the residence. However, the same failure occurred on the front passenger's side tire two weeks later. The contact notified the tire shop who had sold him the tires, and a mechanic was sent to his residence to inspect the tires. The mechanic diagnosed that the failure occurred as both tires' belts popped up. The driver's side tire was replaced but the passenger's tire was not replaced. The tire failure mileage was 9,000. The vehicle failure mileage was 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511708March 14, 2023
VISIBILITY/WIPER
Turned on wiper and passenger side wiper assembly only moved an inch. Does not clear windshield. Wiper arm assembly failure, striped. Can not safely drive vehicle. Manufacturer Recall Number 22S26. NHTSA Recall Number 22v087I was told by the dealership that parts are still not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511226March 10, 2023
POWER TRAIN
The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number: 21V536000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499060December 27, 2022
VISIBILITY, VISIBILITY/WIPER
The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving approximately 30 MPH while it was sleeting, the windshield wipers were engaged on intermittent speed mode; however, the passenger’s side wiper blade stopped functioning. There were no warning lights illuminated. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the parts were on a national back order. The failure mileage was approximately 22,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498766December 24, 2022
ENGINE
The cable connecting the engine block heater caught on fire near the plug. My right hand, thumb and index finger were burned while disconnecting the cable. I was able to stop fire from consuming the vehicle. How ever cable is burned near the 3 pronged connector.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11491815November 1, 2022
SUSPENSION
While driving on a road with moderate potholes at about 45 miles per hour the steering wheel and front end stared violently shaking and did not stop until i came to a stop. I took it to the local ford dealership (Cavender Ford) and the service manager said it is a known issue and there is not a real solution for it. Apparently upon research it has been a known issue called Death Wobble. If I had been on a curve, in traffic or in bad weather there would have most certainly been an accident. I was referred to another Ford dealership 90 miles away to see if their more experienced technicians could fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491801November 1, 2022
VISIBILITY/WIPER
VIN [XXX] Ford has not fixed the recall. This is a work truck. The truck has been sitting on the driveway for 6 months as we are not able to drive it with a safety recall. Company policy is that even if it's not a tragic safety recall, they don't allow people to drive the truck. We need Ford to fix this recall ASAP INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489820October 18, 2022
VISIBILITY
The contact’s boss owns a 2021 Ford F-350. The contact stated that her boss received notification of NHTSA Campaign Number: 22V2500000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified of the issue, but no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486740September 27, 2022
VISIBILITY/WIPER
The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced the failure listed in the recall and the wipers operated erratically while randomly stopping and starting while activated. The failure mileage was 10,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478786August 11, 2022
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On 7 Aug 2022, I lost cruise control, Navigation function (GPS0 and had problems with other elecrical functions on instrument cluster. I took truck to my local ford dealer; they rand Ford diagnostics on truck and it had 3 module errors listed. They cleared the codes and tried to get me to accept the vehicle. Road tested it and there efforts of clearing the codes did not fix any thing. Brought back in shop on 10 Aug 2022. Diagnostics ran again now narrowed it down to APIM failing 3 times in 2 days. Now deallership says they have to order part from California if they have them in stock. This truck only has 22,000 miles on it. Has had multiple failures of equipment for fuel system listing codes P0191 2 and threee times per day. Dealer will NOT attempt to fix that problem. Just says deal with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475328July 22, 2022
POWER TRAIN, SUSPENSION
The rear axle repair was not completed and yet they reported that the dealer fixed it. Not true. The truck was taken in for repairs but the dealer was not able to fix it and told me that. They said I will have to get it fixed on my own. The rear axle is a known flaw and was required to repair or replace by the NHTSA. I wonder how many other trucks have also had incomplete repairs and then reported as fixed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473541July 12, 2022
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Check engine light comes on almost everyday. After at least 5 minutes driving, this trucks engine will shut down with out notice. Usually when making a turn or coming to a stop light. When this happens you loose all steering control. You have to shift to neutral and try and restart. This has caused me to almost rearend a highway patrol vehicle. Very dangerous. I have had this vehicle in to the local Ford dealership on numerous occasions; however they will NOT run diagnostics to see what is happening. Have ad independant mechanic and my scan tool run tests and it always shows code P0191 fuel pressure rail faault. Maintenance is always uptodate ad fuel filters changed by dealer every 5,000 miles. Dealer and MF not honoring warrenty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469066June 13, 2022
UNKNOWN OR OTHER
Windshield leaking and wind noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463536May 5, 2022
STRUCTURE:BODY:TAILGATE, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2021 Ford F-350. The contact stated that while the vehicle was hauling a trailer with a tractor, the tailgate unintendedly opened, causing damage to the tailgate. The vehicle was taken to the dealer where it was diagnosed that since there was no water leaking under the front passenger's side floor mat, the contact needed to pay out-of-pocket for tailgate replacement. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462415April 27, 2022
POWER TRAIN
I have owned the truck for just over a year and in that time occasionally when I put my vehicle in park and get out of the truck it will start moving without me touching it. It has happen 5 or 6 times within the year. I took it to the dealer and they told me there is nothing they can do unless the could recreate the problem. This situation is extremely dangerous especially if someone is in the way. One time when it did it the truck ran into my camper and broke the tongue jack. Another time it took off and ran into my hunting camp gate severely bending a solid steel gate. I was just about to step in front of the truck to go unlock the gate when it happened. One second longer I would have probably been killed. The last time it happened was about 2 months ago and after putting it in park twice it continued to roll and I had to put my plow down to keep it from moving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455814March 9, 2022
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2021 Ford F-350. The contact stated while driving 65 MPH, the trailer disconnected warning light illuminated. The contact disconnected the trailer and drove the vehicle to the dealer. The dealer could not duplicate the failure with the trailer being disconnected. A diagnostic test was performed however, no failure was found. The manufacture was made aware of the failure. The failure mileage was 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448243January 20, 2022
STEERING, POWER TRAIN:DRIVELINE:DRIVESHAFT
The contact owns a 2021 Ford F-350. The contact stated that while driving at an undisclosed speed, the steering wheel was vibrating. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the driveshaft. The vehicle was taken to the local dealer who informed the contact that there needs to be weight in the truck. The contact attached a trailer to the vehicle however, the failure still occurred. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 89.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446844January 10, 2022
SEATS, SEATS:CRITICAL FASTENERS
The contact owns a 2021 Ford F-350 towing a boat. The contact stated while driving 60 mph, applied the brakes however crashed head-on with a 2015 Toyota Scion. The contact stated the rear seats failed to lockdown. The contact had the tools under the seat and was released into the vehicle during the crash. The air bags deployed. The passenger sustained broken ribs, right ankle sprain or fractured, and the seatbelt bruised the chest. The driver struck the steering wheel and sustained chest pains, lower, mid, and upper back issues, and neck injuries. Medical attention was provided for both occupants. The driver of the Toyota succumbed to his/her injuries. A police report was filed. There was no reported fire. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mile was approximately 6,600.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11440834November 17, 2021
ENGINE, FUEL/PROPULSION SYSTEM
This truck on a daily basis, shuts down with out warning. Check engine light comes on some time, some times get P0191, P0171 and other codes dealing with fuel rail and pressure. Vehicle had less than 10000 miles when started. Dealer don't know what to do. Shuts off when you are in a turn and leaves you with out steering, and shuts off when coming to a stop sign, or trying to park. Fuel filters have been changed 2 times in 2 months. Truck is not safe to drive because it keeps surging and cutting off. Idle speed varies as much as 250 rpm when sitting still. Now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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