Ford F-250 Complaints (2009)
77 consumer complaints on file.
- #10475402September 14, 2012WHEELS
TL* THE CONTACT OWNS A 2009 FORD F250 SD. THE CONTACT STATED THAT THERE WAS A CRACK IN THE FRONT PASSENGER SIDE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT TO PURCHASE ANOTHER WHEEL. THE FAILURE MILEAGE WAS 48,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10473294September 2, 2012SUSPENSION, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
DRIVING HIGHWAY SPEED, AFTER HITTING ROUGH AREA, FRONT END STARTS TO SHAKE VIOLENTLY CAUSING ALMOST LOSS OF CONTROL. TOOK TO FORD DEALER IN LAREDO, TX AND WAS REPAIRED. THIS LASTED ABOUT 8 MONTHS AND PROBLEM AROSE AGAIN AS I WAS DRIVING THE INTERSTATE IN MS. TOOK TO LOCAL REPAIR AND HAD KING PIN[?] REPLACED BUT DIDN'T STOP THE PROBLEM. CHECKED TIRE PRESSURE, SHOCKS, WHEEL BEARINGS...RESEARCH HAS PROVEN THIS IS VERY COMMON PROBLEM BUT NO REAL ANSWER. THIS TRUCK IS DANGEROUS TO DRIVE AND COST OVER $50,000. WHAT DO I DO NOW? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10468298July 30, 2012STEERING
TL* THE CONTACT OWNS A 2009 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE STEERING FAILED AND BECAME INOPERABLE. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE AND EXITED ONTO THE SHOULDER. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FAILURE WAS AT THE GEAR BOX. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 50,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10448431February 18, 2012FUEL SYSTEM, GASOLINE
CHECK ENGINE LIGHT CAME ON - THOUGHT IT WAS BAD SEALING GAS CAP. IT WASN'T. TOOK TO FORD DEALER AND THEY ENDED UP REPLACING FUEL CARBON FILTER AT FUEL FILL AREA - SAID IT WAS FOULED WITH GASOLINE. THEY DON'T KNOW HOW IT COULD HAPPEN AND IT PROBABLY WOULD NOT HAPPEN AGAIN. THIS WAS A NO CHARGE, UNDER WARRANTY FIX. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10440358December 19, 2011FUEL SYSTEM, GASOLINE
WHILE DRIVING WITH FUEL LEVEL BETWEEN 1/8 AND 1/4 TANK, TRUCK SHUT DOWN COMPLETELY. THE "50 MILES TO EMPTY" INDICATOR HAD ILLUMINATED APPROX. 2 MILES BEFORE FAILURE. HAD TRUCK TOWED TO DEALER AND WAS FORCED TO PAY APPROX. $250 FOR DIAGNOSTIC AND TOW. DEALER COORDINATED WITH FORD CORPORATE AND DETERMINED I DROVE TRUCK UNTIL FUEL WAS EMPTY. APPROX. 4 WEEKS LATER, TRUCK SHUT DOWN AGAIN. DEALER EXPLAINED I WOULD HAVE TO "PLACE A BET" THAT THE FUEL INDICATOR SENSOR WAS "OUT OF TOLERANCE." THEY WOULD HAVE TO REMOVE FUEL TANK AND CHECK SENSOR. PER TECH, IF SENSOR WAS WITHIN TOLERANCE, I WOULD HAVE TO PAY THE ENTIRE BILL. I TOLD THEM TO GO AHEAD AND PERFORM THE CHECK. SENSOR WAS IN FACT OUT OF TOLERANCE AND WAS INDICATING MORE FUEL THAN WAS ACTUALLY IN THE TANK. SENSOR WAS REPLACED AND THE DEALER, NOT FORD, REFUNDED THE ORIGINAL AMOUNT OF REPAIR. LAST FORD I WILL PURCHASE. GM/CHEVY WILL BE MY NEXT DIESEL PURCHASE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10438088December 2, 2011VISIBILITY
TL* THE CONTACT OWNS A 2009 FORD F-250. THE CONTACT STATED THAT WHEN THE SUN SHINED ON THE WINDSHIELD, IT WOULD EMIT A GLARE OF RANGING COLORS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,300.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10436892November 23, 2011ENGINE AND ENGINE COOLING
LEAKING RADIATOR HOSES CAUSING LOSS OF COOLANT FROM ENGINE. LEAK IS A HAZARD TO ENVIRONMENT AND WILDLIFE THAT MAY COME IN CONTACT WITH ETHYLENE GLYCOL. DEALER INDICATES A DESIGN ISSUE EXISTS WITH RADIATOR HOSE O-RINGS AND FORD HAS REDESIGNED THE HOSES TO USE DOUBLE O-RINGS VS. THE CURRENT SINGLE O-RING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10422527August 29, 2011TRAILER HITCHES
WE HAVE A 2009 FORD F250 SUPERDUTY TRUCK. IT HAS A FACTORY INSTALLED FORD CLASS FIVE HITCH. THE UNIT FAILED-- THE HITCH WELD SEPARATED AT THE RECEIVER AND CROSSMEMBER FRAME. YOU CAN SEE THE 3/8 INCH GAP FROM WHERE WELD DID NOT ADHERE AND WHERE THE BOTTOM AND TOP PLATE HAVE LARGE CRACKS. WE TOWED OUR BOAT ABOUT 350 MILES TO LAKE POWELL AND THEN HOME. ABOUT 6 WEEKS AFTER WE GOT HOME WE NOTICED THE HITCH WAS NOT ON CENTER. UPON INSPECTION I SAW THE HITCH WAS DAMAGED AND CALLED HOLMES TUTLE FORD. THEY SAID BECAUSE MY MILEAGE EXCEEDED THE WARRANTY ALLOWANCE, IT WAS OUT OF WARRANTY. I REMOVED HITCH AND TOOK IT TO JIM CLICK FORD. BECAUSE IT WAS OUT OF WARRANTY ON MILES ON THE TRUCK, THE SERVICE MANAGER SAID I SHOULD NOT EXPECT A CALL. TOUNGE WEIGHT IS APPROX 400# AND TOTAL WEIGHT ON THE TRAILER AND BOAT IS NOT MORE THAN 6,000 LBS WE WANT THE MANUFACTURER TO REPLACE THE HITCH. WE HAVE THE UNIT READY FOR INSPECTION AND I BELIEVE IT WILL BE OBVIOUS TO ALMOST ANYONE THAT THE WELD FAILED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10399889May 10, 2011ENGINE AND ENGINE COOLING
ENGINE FIRE IN MY 2009 F250. I WAS DRIVING ALONG AND STARTED TO SEE SMOKE AND WENT TO STOP AND PULL OVER. WHEN I WENT TO APPLY THE BRAKES THEY WERE HARD TO PUSH AND BARELY STOPPED THE VEHICLE. THE BACK TIRE LOCKED UP AND SKIDDED ON THE GRASS, BUT THE FRONT TIRE DID NOTHING EVIDENT. THERE WERE BURNING FLAMES DROPPING DOWN FROM THE FIREWALL ON THE GROUND AS WE EXITED THE VEHICLE. MY INSURANCE COMPANY IS INVESTIGATING A CAUSE, BUT THE FIRE CHIEF COULD NOT DETERMINE ANYTHING. THE ONLY FAILURE I HAD IN THE TRUCK WAS THE BRAKES AND SMOKE. MY WIFE AND I HAD 4 KIDS IN THE TRUCK WITH US AND GOT OUT JUST ON TIME. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10394300April 5, 2011ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2009 FORD F250 SD. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE NOISE WAS A NORMAL CHARACTERISTIC OF THE MOTOR BUT THEY DECIDED TO REPLACE THE CAM SHAFT AND VCT SOLENOIDS AS A TEMPORARY FIX. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 16,460. UPDATED 1/12/11 *CN UPDATED 2/1/12 *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10379544January 29, 2011ENGINE AND ENGINE COOLING:ENGINE
DURING WET WEATHER CONDITIONS (HUMIDITY AND RAIN ESPECIALLY) AND AFTER APPROXIMATELY 30-40 MINUTES OF STEADY STATE DRIVING ON AT FREEWAY SPEEDS; THE TRUCK WILL HESITATE WHEN THE ACCELERATOR PEDAL IS PRESSED TO THE FLOOR. THE ENGINE RPM WILL INCREASE WITH THE TRANSMISSION DOWNSHIFT, THEN THE ENGINE RPM WILL IMMEDIATELY FALL BACK DOWN BY ABOUT 500 RPM FOR APPROXIMATELY 5-7 SECONDS BEFORE RETURNING TO A FULL THOTTLE ENGINE SPEED. DURING THIS TIME OF RPM FLUCTUATION IT FEELS/SOUNDS LIKE A STUMBLE AND/OR MISS IN THE ENGINE. THIS IS A COMMON OCCURRENCE AND WHEN WEATHER CONDITIONS ARE AS DESCRIBED ABOVE CAN BE DUPLICATED EASILY. THIS ISSUE IS OF REAL CONCERN WHEN MERGING INTO TRAFFIC OR ATTEMPTING TO PASS ANOTHER CAR. THE TRUCK FEELS LIKE IT IS GOING TO ACCELERATE INTO TRAFFIC, THEN ALL OF A SUDDEN MOMENTARILY LOOSES POWER LEAVING THE DRIVER AND PASSENGERS OF THE TRUCK VULNERABLE TO A COLLISION WITH ANOTHER VEHICLE. SO FAR MY TRUCK HAS BEEN TO THE FORD DEALERSHIP MULTIPLE TIME FOR MULTIPLE DAYS. THEY HAVE NOT BEEN ABLE TO CURE THE PROBLEM. THEY HAVE HOOKUP UP VEHICLE DATA RECORDERS MULTIPLE TIME WITHOUT SUCCESS. THEY DID FIND INCONSISTENCIES IN THE MAP SENSOR READINGS WHICH WAS SUBSEQUENTLY REPLACED, HOWEVER THE PROBLEM PERSISTS. *LN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10379349January 27, 2011ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2009 FORD F250. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE POWER SUDDENLY BECAME EXTREMELY LOW WITH NO PRIOR WARNING. THE CONTACT NOTICED WHITE AND BLUE SMOKE EMITTING FROM THE EXHAUST PIPE. THE FAILURE OCCURRED SPONTANEOUSLY WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER ON 16 TIMES FOR THE FAILURE. THE TECHNICIANS WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10362871October 29, 2010ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
2009 FORD SUPER DUTY: THIS VEHICLE COMPLETELY SHUT DOWN ENGINE ON (3) DIFFERENT OCCASIONS WHILE I WAS DRIVING IT. NO STEERING, BRAKES OR CONTROL OF VEHICLE WAS COMPLETELY LOST. I HAVE TAKEN IT TO FORD DEALER ON EVERY OCCASION AND THEY SAID THEY CANNOT DUPLICATE THE PROBLEM. DANGEROUS. WE INSTALLED A FLIGHT DATA RECORDER ON THE VEHICLE TODAY TO MONITOR AND RECORD THIS SO WHEN IT HAPPENS AGAIN FORD CANNOT DENY THE FACTS ND EVADE THE RESPONSIBILITY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10358080September 28, 2010TIRES
TL* THE CONTACT OWNS A 2009 FORD F-250 SUPERDUTY. WHILE DRIVING APPROXIMATELY 65 MPH, THE TIRE PRESSURE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND INSPECTED THE TIRES. THE REAR PASSENGER SIDE TIRE PRESSURE, WHICH WAS ALSO THE SPARE TIRE, WAS LOW. THE CONTACT ADDED AIR BUT CONTINUED TO NOTICE THE SAME PROBLEM. THE CONTACT READ THE OWNER'S MANUAL AND IT STATED THAT THE LIGHT WOULD TURN OFF WHEN AIR WAS ADDED. THE CONTACT STATED THAT THE LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO SENSOR IN THE SPARE TIRE AND THAT IT WAS CAUSING THE LIGHT TO STAY ILLUMINATED. THE DEALER ADVISED HIM TO PURCHASE A SENSOR. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD CONTACT THE MANUFACTURER AND CALL HIM BACK. WHEN HE SPOKE WITH THE MANUFACTURER, THE INFORMATION BY THE DEALER WAS VERIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,500. THE CURRENT MILEAGE WAS APPROXIMATELY 6,600.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10313382February 23, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
APPROXIMATELY 3 DAYS AGO, AUTOMATIC TRANSMISSION SLIPPED BRIEFLY, OCCURRED AGAIN ON 2/22/10. SELF-CORRECTED BOTH TIMES. VEHICLE WAS HAULING ENCLOSED CARGO TRAILER CONTAINING 3 ATV'S. PARKED VEHICLE AND SHUT OFF IGNITION, VEHICLE WAS IN PARK. APPROXIMATELY 3 MINUTES LATER NOTICED SMOKE FROM UNDER HOOD. FIRE SPREAD TOO RAPIDLY FOR EFFECTIVE USE OF FIRE EXTINGUISHER. ENGINE COMPARTMENT WAS FULLY INVOLVED UPON FIRE DEPT ARRIVAL, WITH RADIANT HEAT AND SMOKE DAMAGE TO THE PASSENGER COMPARTMENT. THE VEHICLE IS CONSIDERED A TOTAL LOSS. UPON INVESTIGATION THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT AND MOST LIKELY WAS DUE TO FAILURE OF THE AUTOMATIC TRANSMISSION OR A COMPONENT OF THE TRANSMISSION. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10286306October 5, 2009ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2009 FORD F-250. WHILE DRIVING 65 MPH THE CLEANING EXHAUST AND STOP ENGINE, WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN REPLACED THE HEAT SENSOR. THE FAILURE AND CURRENT MILEAGES WERE 2300. UPDATED 10/23/09 *CN THE CONSUMER STATED THE PARTICLE FILTER CHAMBER WAS DEFECTIVE, WHICH CAUSED THE VEHICLE TO SHUT DOWN COMPLETELY. UPDATED 10/27/09
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10256883January 29, 2009EXTERIOR LIGHTING
ON 1/3/09 WHILE DRIVING DOWN HIGHWAY AT NIGHT, HEADLIGHTS TURNED OFF. A FEW SECONDS LATER THE LIGHTS CAME BACK ON. AFTER DRIVING ABOUT 25 - 30 MILES THE LIGHTS DID THE SAME THING. IT WAS -50 DEGREES OUTSIDE AT THE TIME. I HAVE NOT HAD ANY PROBLEMS SINCE EXCEPT THE VEHICLE BURNED UP ON 1/21/09 FOR UNKNOWN REASON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0