Ford F-250 Complaints (2018)

400 consumer complaints on file.

#11563394January 3, 2024
UNKNOWN OR OTHER
We're we driving about 70mph. The truck starts violently shaking, we're were barely able to steer to the shoulder of the highway. We put it in park check all the tires and undercarriage, seeing no visible issues we resume driving. About 2 miles down the road going about 60 mph the violent shaking occurs AGAIN. We slowed down to about 30 mph and the truck snaps out of it. There was absolutely nothing on the road that could have caused this. Truck is regularly serviced and barely has 21000 miles. It's an occasional driver not daily used.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557293November 28, 2023
BACK OVER PREVENTION
The contact owns a 2018 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted while reversing. There was no warning light illuminated. The vehicle was taken to the dealer, where it was determined that the failure was related the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553260November 2, 2023
AIR BAGS
Vehicle has been involved in 2 major accidents and no airbags deployed either time. In the most recent accident, the vehicle struck a light pole (splitting it in half) and then went into a ditch.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11552900October 31, 2023
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
Leaving stop sign turning right onto cross street. Touched accelerator pedal and truck lurched forward under what seemed to be full throttle. (Unintended Acceleration) Jammed on the brake pedal stopping vehicle. Engine still revs still high and rear tire started to squeal/spin on pavement. Grabbed shifter and threw into park then immediately grabbed key and turned vehicle off. Upon restart normal operation resumed. No mats in area of accelerator pedal. No ODBC error codes. Did not have foot on both pedals. Scheduled to go to dealer for investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551509October 24, 2023
SERVICE BRAKES
With a 5th wheel plugged in and in tow the trailer brake module failed. There were no trailer brakes while pulling the trailer. This made driving extremely dangerous as the trailer weighs 15,000 lbs. and I only had the truck brakes working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543560September 9, 2023
STEERING
Violent Death Wobble in front end of vehicle to the point of almost losing control unless you slow way down or start break, sometimes doesn’t seem like it’s going to stop. Most of the time applying the breaks makes this issue worse. This is not a some of the time thing this happens on a daily basis multiple times a day while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536048August 2, 2023
STEERING
I am now experiencing the second instance of the "death wobble". The first instance was at approximately 20,000 miles. Ford repaired this previously but now the problem has returned; at 50,000 miles. I reported the first instance to nhtsa. My vehicle's left front wheel began shaking violently, as if I had a blow out, upon driving over a rough pavement joint. I was driving 65 mph in lane two of a three lane highway. I luckily was able to slow down to about 15 mph, cross one lane of heavy traffic without being involved in a life threatening accident. Being rear ended was a real possibililty. We all know this happens frequently with these larger pickups, especially the ones with the camper package. I think it is time your organization addressed this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532908July 18, 2023
BACK OVER PREVENTION
The contact owns a 2018 Ford F-250. The contact stated that the rear-view camera became inoperable. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526762June 13, 2023
BACK OVER PREVENTION
The contact owns a 2018 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525956June 8, 2023
ENGINE, FUEL SYSTEM, DIESEL
The contact owns a 2018 Ford F-250. The contact stated that while driving at approximately 65 MPH, the vehicle started shaking abnormally as if there was a blowout of one of the rear tires. The contact released the accelerator pedal and noticed there was no blowout. The contact then depressed the accelerator pedal and the shaking returned. The Engine Power Reduced message was displayed before the vehicle inadvertently shut off. The vehicle was coasted to the side of the road and started leaking fuel. The vehicle was towed to the dealer who diagnosed that the high-pressure fuel pump had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525803June 7, 2023
STEERING
The contact owns a 2018 Ford F-250. The contact stated that while driving at highway speeds above 50 MPH, the vehicle experienced violent shaking and vibration after driving over a bump in the roadway and while driving onto uneven pavement. The vehicle was taken to the local dealer who replaced the steering dampener under an Extended Service Campaign. The contact stated that the replacement part used to repair the vehicle was the same part that was originally installed during the manufacturing of the vehicle. The contact was concerned that the part would eventually fail again. The manufacturer was not yet contacted regarding the failure. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520612May 5, 2023
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
The contact owns a 2018 Ford F-250. The contact stated while driving approximately 5 MPH from a stop, the vehicle stalled without warning. The vehicle failed to restart. The vehicle was towed to the dealer who diagnosed that the high-pressure fuel pump had failed and caused the engine failure. The contact was informed that the fuel system needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 93,348.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519144April 26, 2023
BACK OVER PREVENTION, EXTERIOR LIGHTING
The contact owns a 2018 Ford F-250. The contact stated that while the vehicle is in reverse, the rearview camera continuously displayed a white blur, obscuring the camera view. The contact received notification of NHTSA Campaign Number: 19V808000 (Exterior Lighting) and 22V644000 (Back Over Prevention) however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unavailable. Part distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516789April 12, 2023
STEERING, WHEELS, UNKNOWN OR OTHER
I loaned my F250 to my son to move his furnishings from his apartment in Chicago back to Iowa. Once he got on the interstate, the truck began to shake violently causing him to feel he would lose control of the vehicle. The only way to stop it was to pull over and stop the vehicle. This could have resulted in severe injury or worse. I am beyond furious, upset and am going to escalate this known problem in any way I can including media watchdogs, social media, etc. After a short search on the web, I find out it is a known defect but nothing has been done by Ford or your organization. My truck had 12,000 miles on it…nothing should be worn out and in no way should there have been a safety danger to my son by driving it. I would like communication from your organization immediately as Ford tells me it is up to you to issue a recall and you have not done so. This is unconscionable in every possible way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516813April 12, 2023
STEERING, SUSPENSION
We bought our truck brand new in 2018 and within two months I started experiencing violent shaking and an inability to control the vehicle when hitting even uneven payment. I reported this to Ford and they told me everything checked out fine. This happened again 2 more times and at that point was being told that my warranty was expired and there was nothing they could do. The 4th time I nearly crashed into another car then a concrete wall, I was scared for my life driving that vehicle at that point. I decided to try a different Ford dealership 1 town over and thankfully they agreed it was the dreaded death wobble that ford knew about the problem and they replaced I believe my steering linkage damper and said this would solve the issue. A few weeks after replacement death wobble was back just not as violent as before, I was able to have greater control of the truck when it happened but it was still scary and continued up to present day which seemed to start getting worse a few months ago again. Today my husband and I leave our home to run down to the grocery doing about 10-15 miles an hour when we hear a loud pop, suddenly there was no steering at all, we ended up in the middle of a strangers front yard because we didn’t even have enough steering to make it off the road in a normal fashion. After inspecting the truck we see the drag link has completely popped off the sleeve by the passenger tire. Right before all this happened we had just driven down the interstate doing 70mph, if this had happened while doing those speeds I don’t believe I’d be alive right now to write this complaint. There is a real safety issue going on with these trucks steering components. I’m scared I’m going to die in my truck because of these issues and I have 3 kids, not to mention the amount of money I paid for this truck and the fact that this has been a reported issue from day 1. Everything said here was verified by a licensed mechanic. Calling Ford tomorrow with prob no fix. Please help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515263April 3, 2023
BACK OVER PREVENTION
The contact owns a 2018 Ford F-250. The contact received a recall notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer nor the manufacturer was made aware of the issue. The contact stated that the camera lens became cloudy. VIN tool confirms parts not available. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515264April 3, 2023
STEERING, SUSPENSION
Driving truck and pulling horse trailer at 70-75 mph and crossed a bridge on interstate highway which caused a bump and then front end of truck began to shake very hard and the truck pulled hard to the left. Managed to get it under control and moved to side of road and called dealership...who advised to continue trip and keep speed under 55. No further problems on that trip while staying under 55 mph. Dealer put a new steering dampener on Jan. 2, 2023. No further issues until Mar. 31, 2023 - while pulling a trailer and UTV - again hit a bump on interstate at about 75-80 mph and the severe wobble happened again. Truck pulled left but I braked immediately and was able to pull over and it stopped around 30 mph so I resumed trip. 20 minutes later, while driving closer to 65 mph, I went over a bridge on the interstate and the wobble started again suddenly as we exited the bridge. This time the shaking was so violent it took all of my strength to control it as it as the truck surged left and almost hit another car. The vehicles around me all braked hard to avoid me while I was braking hard to keep from hitting the car to my left. It was by far the most violent of the three incidents. I did not tow the trailer home from this trip and instead drove along at 55-63 mph. Twice I got the truck up to around 70 and you could feel vibration in both the steering wheel and the body floorboard - especially the right side. As long as I stayed below 55 it seemed to operate ok. This truck is primarily a tow vehicle for my wife and her horse trailer. I can say with certainty that if she were driving and the 'death wobble' happened to her, there is no way she could have held that truck straight. THIS IS A SERIOUS PROBLEM!!! Now that I have looked and read online I cannot believe it hasn't been formally addressed yet by Ford. Its back at the dealer and we'll see what bandaid they come up with next. THIS IS A REALLY SERIOUS PROBLEM THAT NEEDS ATTENTION!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514822March 31, 2023
STEERING
The contact owns a 2018 Ford F-250. The contact stated while driving 60 MPH over a bump on a bridge, he lost control of the steering wheel. The contact stated no warning light was illuminated. The contact was able to continue driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the steering damper to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the steering dampers to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505964February 7, 2023
SUSPENSION, STEERING
I have experienced the Death Rattle with my 2018 F250-SD on 3 occasions: First was in late summer of '22, the second time was in November of '22 and the third time was on Feb. 5, 2023. In all 3 instances the weather was clear, no rain or snow on the road and I was traveling at 65 mph. The first & second time I thought it was due to a rough patch of road surface on the highway. On Sunday I was hauling my 14' GN trailer with one horse in it and drove over a minimal rough patch on the 2 lane county highway when it froze up. In the first example I was in city traffic and drifted over to the left shoulder. In the 2ed & 3ed examples there were no other passenger vehicle beside me so I was able to drift over to the closest shoulder to reset the truck. All 3 instances happened with no warning and no warning light appeared on the dash- just clatter and a freeze up. I have an appointment on 2/15/2023 with the Ford dealership where we purchased the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504350January 30, 2023
SUSPENSION
I bought brand new in 2018 a 2018 ford f250 this vehicle now has 39,000 miles and no upgrades of any kind other than a 5th wheel hitch installed in the bed. after going above 45mph and hitting a bump I get a massive wheel wobble that will only stop if I pull to the side and stop, this has happened 10-12 times since i have owned it. I do not believe I need to pay for this because i paid 65,000 dollars for it to be a safe vehicle. I only buy fords and my family only buys fords. if this can't get corrected you will lose ford owners for life. I can be reached at 931-905-8240
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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