Ford F-150 Complaints (2015)

1,746 consumer complaints on file.

#10790021November 12, 2015
POWER TRAIN
VEHICLE TRANSMISSION SLAMS OR BANGS WHEN SHIFTING FROM 4 TO 5 GEAR. IT ALSO HANGS IN 4TH GEAR WHEN AT SPEED THAT IS NEAR THE SPEED REQUIRED TO SHIFT UP FROM 4TH OR 5TH GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789713November 10, 2015
VEHICLE SPEED CONTROL
I PREVIOUSLY REPORTED THAT MY VEHICLE HAD REPEATED EXPERIENCED IMPROPER ACTIVATION OF THE ADAPTIVE CRUISE CONTROL (AND SOMETIME COLLISION AVOIDANCE SYSTEM) AND SUDDEN BRAKING AT HIGHWAY SPEED WHEN PASSING CERTAIN LARGE TRUCKS. RECENTLY FORD NOTIFIED ME OF THEIR (SAFTEY RECALL) FIELD SERVICE ACTION NUMBER: 15S29 AND ON 5 NOVEMBER 2015 I TOOK MY TRUCK TO MY LOCAL FORD DEALER WHERE THEY PERFORMED THE WORK FOR RECALL 15S29. I TOOK MY FIRST INTERSTATE TRIP FOLLOWING THE REPAIR ON 9 NOVEMBER, A TOTAL DISTANCE OF 74 MILES, DURING THIS TRIP THE ADAPTIVE CRUISE CONTROL AGAIN ACTIVATED MY BRAKES ONE TIME UNEXPECTEDLY WHILE PASSING A LARGE TRUCK. THE SAFETY RECALL REPAIR HAS NOT SOLVED THE PROBLEM WITH MY TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789206November 9, 2015
VEHICLE SPEED CONTROL
THE TRUCK'S ADAPTIVE CRUISE CONTROL SYSTEM WOULD BRAKE FOR NO APPARENT REASON. I HAD THE ISSUED SAFETY RECALL PERFORMED ON THE TRUCK NOV 2, 2015. THE DEALERSHIP REPORT SAID THAT THE RECALL WAS PERFORMED AND WORKING PROPERLY. THAT EVENING THE TRUCK AGAIN STARTED BREAKING FOR NO REASON. I HAD INSTALLED A DASH CAM THE SATURDAY PRIOR TO THE RECALL REPAIR. I HAVE VIDEO FOOTAGE OF WHAT WAS GOING ON IN FRONT OF THE TRUCK THAT CAUSED IT TO APPLY THE BREAKS. I HAD THE CRUISE CONTROL SET AT 51MPH, THE 2 DISTANCE SPACING, AND THE TRUCK SLOWED IT SELF DOWN TO 39 MPH THEN SPED BACK UP AGAIN. I KNOW I CANNOT ATTACH A VIDEO TO THIS REPORT, BUT I AM HAVE IT AVAILABLE TO EMAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786207October 27, 2015
STEERING
MY 2015 FORD F150 PLATINUM HAS A PROBLEM THAT IT KEEPS TELLING THE DRIVER TO PUT THEIR HANDS ON THE STEERING WHEEL. IT DOES NOT MATTER WHERE ON THE STEERING WHEEL THE DRIVER PUTS THEIR HANDS, IF IT IS ONE HAND OR BOTH HANDS, THE ERRORS KEEP POPPING UP ON THE SCREEN AND CAUSING A ALARM BELL TO SOUND. TO MAKE THE ALARM GO OFF, YOU MUST EITHER 1) TAKE A HAND OFF THE STEERING WHEEL TO HIT AN "OK" BUTTON OR 2) SHAKE THE STEERING WHEEL LEFT/RIGHT (QUICK SWERVE). THE PROBLEM HAPPENS AT ALL SPEEDS, IN CITY, COUNTRY, AND INTERSTATE DRIVING. IT CAN SOMETIMES IMMEDIATELY RE-TRIGGER (WITHIN MILLISECONDS) OF HITTING THE "OK" BUTTON. NO AMOUNT OF PRESSURE HOLDING THE STEERING WHEEL MAKES ANY DIFFERENCE, AND IT DOES NOT MATTER WHERE ON THE STEERING WHEEL YOU HOLD IT, IT WILL STILL TRIGGER. IT TRIGGERS AT ANY TIME OF THE DAY, SUNNY, CLOUDY, OR DARK. I VIEW THIS AS A SAFETY ISSUE FOR TWO REASONS: 1) THE ERROR ERONOUSLY TRIGGERS A LOT WHILE DRIVING AND 2) YOU MUST IRONICALLY DO THE OPPOSITE OF THE WARNING TO MAKE THE WARNING GO AWAY, TAKE YOUR HAND OFF THE STEERING WHEEL TO HIT AN "OK" BUTTON. THIS PROBLEM HAS BEEN HAPPENING ON MY 2015 FORD F150 PLATINUM SINCE I PURCHASED IT. MY FIRST DOCUMENTED COMPLAINT TO THE DEALER WAS THE 12TH DAY OF OWNERSHIP AT 493 MILES. I HAVE PURCHASED A CAR DVR TO RECORD THE TRUCK'S BEHAVIOR FOR THIS (AND ANOTHER) SAFETY PROBLEM. I HAVE MANY RECORDINGS OF THIS ISSUE. I HAVE HAD IT IN THE DEALER SHOP MANY TIMES, YET THEY HAVE EITHER SAID IT IS WORKING AS DESIGNED, OR THAT THERE IS NO WAY TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786205October 26, 2015
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
MY 2015 FORD F150 PLATINUM HAS HAD THE FORD RECALL 15S29 APPLIED SEPT 30, 2015. THE ABOVE MENTIONED 2015 FORD F150 PLATINUM HAS SINCE HAD THE ORIGINAL PROBLEM, HARD BRAKING WHILE PASSING A SEMI TRAILER WHILE ON THE INTERSTATE AT INTERSTATE SPEEDS. THIS SERIOUS EVENT HAPPENED OCT 2, 2015. THE RECALL DID NOT FIX THE PROBLEM. THE HARD BRAKING IS A VERY SUDDEN AND SERIOUS EVENT. IT TAKES THE TRUCK FROM 70 TO 55 OR LESS MPH WITHIN THE TIME IT TAKES ME TO REACT AND HIT THE GAS PEDAL TO STOP THE BRAKING (1 SECOND?). THIS PROBLEM HAS HAPPENED MANY TIMES SINCE I PURCHASED THE VEHICLE NEW ON MAY 29, 2015. I HAVE BEEN LUCKY SO FAR THAT NO ONE HAS BEEN CLOSE BEHIND ME WHEN IT HAS HAPPENED. THE PROBLEM HAS HAPPENED FOR MULTIPLE TYPES OF SEMI TRAILERS, BOX, TANKER, SHINY ALUMINUM, PAINTED WHITE, ETC. ONCE, IT APPEARED TO HAPPEN AS I WENT UNDER AN INTERSTATE OVER PASS (NO VEHICLES WERE ANYWHERE NEAR IN FRONT OF ME AT THE TIME). I HAVE PURCHASED A CAR DVR CAMERA, SPECIFICALLY TO TRACK THIS PROBLEM, AND A PROBLEM WHERE THE CAR VERY FREQUENTLY SAYS TO PUT MY HANDS ON THE STEERING WHEEL (WHILE THEY ALREADY ARE). THE CAMERA POWER CABLE HAD COME OUT (NO RECORDINGS) ON OCT 1, 2015, SO I DO NOT HAVE A RECORDING OF THE POST-RECALL HARD BRAKING EVENT. THE INTERSTATE HARD BRAKING EVENTS HAPPEN TO ME ABOUT ONCE EVERY 500 MILES (ONE TIME MANY TIMES IN SINGLE DAY). THERE IS NO DOUBT IN MY MIND THIS PROBLEM CONTINUES TO BE A SEVERE AND SIGNIFICANT SAFETY ISSUE WITH MY 2015 FORD F150 PLATINUM. THE CONSUMER REFERENCED RECALL # 15V614000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782050October 14, 2015
STEERING
SLIGHT STEERING VIBRATION FROM 30 MPH ON UP. PROBLEM IS MUCH WORSE WHEN TOWING A TRAILER (LOADED OR UNLOADED). STEERING WHEEL VIBRATION IS EXCESSIVE. HAS BEEN A PROBLEM SINCE NEW (4900 MILES CURRENTLY SINCE PURCHASE IN MAY 2015). HAS BEEN LOOKED AT SEVERAL TIMES NOW WITH NO RESOLUTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781333October 11, 2015
EXTERIOR LIGHTING
LATELY I HAVE BEEN DOING MORE DRIVING AT NIGHT AND I HAVE FOUND WHEN I AM BEHIND A NEW F150 THE RUNNING LIGHTS ARE VERY HARD TO SEE. ALL YOU CAN SEE FROM THE REAR OF THE CAR IS A HINT OF RED A THE BOTTOM AND TOP OF THE LIGHT, UNLESS YOU ARE LOOKING AT THE CAR FROM A SIDE ANGLE THE REAR RUNNING LIGHTS ARE PRETTY MUCH USELESS. I ALMOST HIT A BLACK F150 THE OTHER DAY WHEN IT WAS RAINING HARD, BECAUSE I COULDN'T SEE ITS RUNNING LIGHTS. THIS NEEDS TO BE FIXED IMMEDIATELY WEATHER FORD ADDS A CENTER LIGHT UNDER THE TAILGATE OR RECALLS THESE LENSES FOR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779207October 2, 2015
AIR BAGS
PICKUP CRASHED INTO SIDE OF PASSENGER CAR (T-BONE) AT 50MPH. AIR BAGS FAILED TO DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10779386October 2, 2015
VEHICLE SPEED CONTROL
WHEN USING THE ADAPTIVE CRUISE CONTROL, AND WHEN PASSING LARGE TRUCKS, THE F-150 SUDDENLY AND WITHOUT WARNING BRAKES AS IF IT WERE ABOUT TO CRASH, YET THERE IS NOTHING IN FRONT OF THE VEHICLE. THIS HAS OCCURRED THREE TIMES AT FULL HIGHWAY SPEEDS WHEN PASSING LARGER VEHICLES IN AN INSIDE LANE OF INTERSTATE HIGHWAYS. THIS SUDDEN AND UNEXPECTED BRAKING HAS ALMOST CAUSED THREE ACCIDENTS AND VERY NEARLY CAUSED ME TO LOSE CONTROL OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779387October 2, 2015
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING APPROXIMATELY 55 MPH, THE ESC INDICATOR ILLUMINATED AND THE VEHICLE PULLED TOWARDS THE RIGHT. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767271September 22, 2015
UNKNOWN OR OTHER
AIR COOLED SEATS DO NOT WORK. BOTTOM OF SEATS BARELY COOLS ON HIGHEST SETTING AND LOWER BACK PART GETS HOTTER AND DOESN'T COOL AT ALL. I DO HEAR THE FANS RUNNING. IT WORKED FOR ONLY A WEEK AFTER I BOUGHT IT AND IT HAS NOT WORKED AFTER THAT FOR 3 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767273September 22, 2015
EQUIPMENT ADAPTIVE/MOBILITY, VEHICLE SPEED CONTROL
WHEN PASSING A SEMI TRUCK ON THE LEFT (SEMI IS TO THE RIGHT OF ME) USING THE ADAPTIVE CRUISE CONTROL FUNCTION, THE TRUCK SLAMMED ON ITS BRAKES AND SAID COLLISION WARNING. CAR BEHIND ME ALMOST REAR ENDED ME. THIS HAPPENS INTERMITTENTLY LIKE 6 TIMES IN 3 MONTHS AND ONLY HAPPENS WHEN PASSING A LARGE SEMI AND THE SEMI IS TO MY RIGHT. ONLY HAPPENS IN DAY TIME AND EVEN THEN, ONLY SOMETIMES HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761245September 3, 2015
SEATS
AIR COOLED BUCKET SEATBACKS DO NOT COOL BUT INSTEAD DANGEROUSLY OVERHEAT. PROBLEM IS PARTICULARLY BAD IN REAR SEATBACK POCKETS WHEN COOLING FUNCTION IS ACTIVATED. INFRARED TEMPERATURE MEASUREMENTS HAVE BEEN DOCUMENTED IN YOU TUBE VIDEOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761281September 3, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED THAT THE SEAT BELT ON THE REAR DRIVER SIDE FAILED TO UNLATCH. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED, BUT THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,700....UPDATED 10-13-15 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760563August 31, 2015
UNKNOWN OR OTHER
THE AUTO START FEATURE OF THE 2.7L ENGINE CAUSES THE ENGINE TO ALMOST STALL WHEN LEAVING A STOP SIGN OR LIGHT. IF THE AUTO START IS ON AND SHUTS DOWN THE ENGINE AS YOU WANT TO GO, THE ENGINE WILL ALMOST STALL OUT CAUSING YOU TO BE IN THE INTERSECTION WITHOUT BEING ABLE TO ACCELERATE. THIS FEATURE CAN BE TURNED OFF BUT IT MUST BE DONE EVERY TIME THE VEHICLE IS STARTED. STALLING IN THE INTERSECTION IS A BIG PROBLEM. FORD WILL NOT TURN OFF THIS FEATURE AND I FEEL THIS IS A BIG SAFETY ISSUE. I WOULD LIKE TO SEE FORD OFFER THE OPTION TO TURN THIS FEATURE OFF PERMANENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760200August 30, 2015
ELECTRICAL SYSTEM, SEATS
COOLED SEATS DO NOT COOL. INSTEAD THE BACK OF THE SEATS, THE PART THAT TOUCHES MY BACK, GETS HOT ALL THE TIME. IT'S A FIRE HAZARD. IT FEELS AS IF THE HEATED SEATS WERE ON ALL THE TIME. OTHER CUSTOMERS HAVE REPORTED TEMPERATURES UP TO 150 DEGREES: HTTP://WWW.CARCOMPLAINTS.COM/FORD/F-150/2015/ACCESSORIES-INTERIOR/SEAT_TEMPERATURE_CONTROL_NOT_WORKING_PROPERLY.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759739August 27, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
AFTER MORNING STARTUP, VEHICLE STUMBLED, HESITATED ON ACCELERATION INTO TRAFFIC. VEHICLE STALLED AFTER APPROXIMATELY DRIVING 1 MILE. WOULD RE-START, ONLY IDLE, THEN STALL WHEN PUT INTO DRIVE AND ATTEMPTED TO RE-ENTER TRAFFIC. I HAD TOWED TO CLOSEST FORD DEALERSHIP FOR WARRANTY REPAIRS. MY VEHICLE WAS RETURNED OVER TWO WEEKS LATER. THE SERVICE INVOICE OUTLINED THAT THE LOW PRESSURE FUEL PUMP WAS FOUND BAD, SHORTED AND CONNECTING PLUG TO HARNESS MELTED. THEY REPLACED FUEL PUMP AND REPAIRED HARNESS PLUG. VEHICLE WAS NOT FIXED. OVER THE TWO WEEK PERIOD THE VEHICLE WAS AT THE DEALERSHIP, THE FUEL PUMP DRIVER, BODY CONTROL MODULE, AND LAST THE ENGINE CONTROL MODULE WAS REPLACED TO REPAIR THE PROBLEM. MY MAJOR CONCERN IS THE MELTED FUEL PUMP PLUG. I WOULD THINK THERE WOULD BE ADEQUATE FUSIBLE LINK PROTECTION TO KEEP THIS KIND OF PROBLEM FROM HAPPENING ESPECIALLY WHEN AFFECTING AN IN TANK FUEL PUMP. THIS MIGHT LEAD TO FUEL FIRES AND ALSO ACCIDENTS DUE TO LOSS OF POWER FROM THE ENGINE. I WAS FORTUNATE TO BE ABLE TO SAFELY GET MY VEHICLE ON THE ROAD SHOULDER, AND THEN ONTO A SIDE STREET WITH MINIMAL TRAFFIC. ANOTHER ISSUE IS THAT ONE DEVICE FAILURE CREATING FAILURES IN MULTIPLE VEHICLE CONTROL SYSTEMS THAT WOULD COST THE CONSUMER THOUSANDS OF DOLLARS OUT OF WARRANTY TO REPAIR. I WAS TOLD THAT A FORD FIELD ENGINEER WAS SENT TO ASSIST THE DEALERSHIP, AFTER HIS VISIT, THE ECM WAS REPLACED WHICH MADE THE VEHICLE FUNCTIONAL AGAIN. ADEQUATE OVERCURRENT PROTECTION ON THE FUEL PUMP SHOULD HAVE PREVENTED DAMAGING THE OTHER CRITICAL PARTS. FORD HAS PUT A LOT OF THESE VEHICLES ON THE ROAD WITH THE FUEL EFFICIENCY NEW ENGINEERING AS A MAJOR MARKETING TOOL. I FEAR THE VEHICLE MAY HAVE BEEN RUSHED TO PRODUCTION WITH INHERENT FLAWS THAT COULD BE A DANGER TO OWNERS AND THE PUBLIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759793August 27, 2015
SEATS
FRONT SEAT BACK COOLING SYSTEM (TED) IS MALFUNCTIONING. WHEN SEAT COOLING IS SELECTED, AFTER ~15 MINUTES, THE BACK OF THE FRONT SEATS REACH EXTREME TEMPERATURES, RESULTING IN BURNING EVERYONE THAT TOUCHES THE BACK OF THE FRONT SEATS. I'VE MEASURE THE TEMPERATURES, AT THE TOP OF THE MAP POCKET, AT OVER 115 DEGREES, WHEN AMBIENT TEMPERATURES WERE AT 75 DEGREES. WHEN AMBIENT TEMPERATURES RISE ABOVE 90 DEGREES, THE FRONT SEAT BACK TEMPERATURE CAN REACH UP TO 150 DEGREES OR MORE! PLEASE REFERENCE F150 OWNERS COMMENTS AND THERMAL PICTURES PROVING THIS IS A SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED ASAP, AT THE WEB ADDRESS: HTTP://WWW.F150FORUM.COM/F118/COOLIN...OPERLY-304154/
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10759391August 26, 2015
SEATS
THE AIR-CONDITIONED "COOLED" LEATHER SEATS IN MY F-150 DO NOT WORK PROPERLY. THE SEAT BOTTOMS DO COOL, BUT THE SEAT BACKS, WHICH SHOULD ALSO COOL, DO NOT. THERE IS A NEGLIGIBLE AMOUNT OF COOL AIR THAT COMES OUT, BUT EVENTUALLY IT STOPS COOLING, AND GETS HOT. THE BACK OF THE FRONT SEATS (IN THE AREA IN AND ABOVE THE MAGAZINE POCKET) DOES GET HOT. SO HOT I WOULD BE CONCERNED IF A CHILD WERE TO BE SEATED IN THE BACK SEATS, AND REACHED INTO THE MAGAZINE POCKET TO RETRIEVE A BOOK. I IMAGINE IF I PUT A LARGE 'MAP BOOK' IN THE MAGAZINE POCKET, IT WOULD COMPLETELY RESTRICT THE EXHAUST AIRFLOW FROM THE TED (DEVICE THAT'S SUPPOSED TO PROVIDE COOL AIR TO THE FRONT SEAT PASSENGER). FORD CUSTOMER SERVICE AND THE DEALERSHIPS HAVEN'T BEEN MUCH HELP ON THIS. THERE IS SUPPOSEDLY A TSB IN THE WORKS, AND NEW PARTS TO HELP GET COOL AIR TO THE TED, AND PROPERLY EXHAUST THE HOT AIR, BUT ANY SUCH FIX HAS BEEN FAR TOO SLOW IN COMING. IN THE MEANTIME, I FEEL THIS IS A SAFETY HAZARD, IN ADDITION TO THE COMPLAINT THAT MY COOLED SEATS DON'T COOL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749043August 17, 2015
VEHICLE SPEED CONTROL
WHEN PASSING A LARGE TRUCK ON A 4 LANE ROAD, ADAPTIVE CRUSE DETECTED A COLLISION AND APPLIED FULL BRAKING. THIS OCCURRED AS I WAS IN THE TRUCKS FULL SHADOW. AGAIN LAST WEEK WHILE ON THE EXPRESSWAY AND PASSING A SEMI, MY VEHICLE DETECTED A COLLISION AND APPLIED FULL BRAKING, AGAIN WHILE IN THE SEMI'S SHADOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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