Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11457235March 18, 2022
POWER TRAIN
My 2018 Ford F150 Raptor has major transmission shifting issues. The dealer re-flashed the transmission but issue are still there. I have researched the internet and I see lots of other owners have issues with these 10 speed transmissions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457138March 17, 2022
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was parked, he noticed that the tailgate had unexpectedly opened. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 21V983000 (Latches/Locks/Linkages) however, the VIN was not included in the recall. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456940March 16, 2022
UNKNOWN OR OTHER
Electronic tailgate opens on its own while driving or parked. Happened several times while driving @ a month ago (today is 3/16/22) when after 3 different stops my tailgate was down. 1st time I thought my son may not have come it tightly. I closed it both times afterwards. Next morning it was down and almost obstructed garage door. I did some trial and error (below) before contacting salesperson at Ford Dealership where purchased describing the issue and the numerous recalls similar model tailgates and set up service appt. While in garage where it is quiet-you can hear the latch constantly unlocking - sometimes rapid fire. Doesn't matter if keys are near it, inside the vehicle, or nowhere close/out of range. Doesn't seem to be an issue whether wet or dry. I tried changing batteries in key FOB as well. Due to the numerous recalls for the F250-450 in the US, F150 recall in Canada, & now the F150 recall for 2021 models all having the exact same issue, I had a 9:00AM service appt at a SE Michigan dealership this morning and was told it didn't fit the recall/hasn't been formally recalled. Fortunately I did not lose anything put of the back when it happened but it's an obvious safety issue. Seems ridiculous that the 2018 F150s (& other yrs aligning with 250 recalls/F150s in Canada) haven't been recalled as well. All share same latch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456947March 16, 2022
ELECTRICAL SYSTEM, ENGINE
On Jan 1st-I was returning to SE Michigan from Cincinnati and driving thru rain most of the way back that has turned to snow shortly after I crossed into Michigan. I was on M23 doing about 70MPH just south of I96 interchange (Brighton, MI) when my vehicle shuddered three different times in about a minute for maybe 2-3 seconds. Then a warning light flashed on my dashboard and went off before I could read it. Then it appeared again and flashed off again. Then vehicle shuddered again and my entire dashboard lit up with every warning light seemingly possible and all type of warning/error messages started circling thru main dash info center. My engine turned off and I had no power steering, brakes, etc. I pulled off to the side of the road safely but in a very congested area with left & right merging lanes. I shut engine off and waited 5 minutes and turned it back on and proceeded the test of the 30 minutes home w/o incident. I haven't had the issue since. However, I went online and saw numerous reports of other situations from F150 owners-most seemed to be a one time occurrence. Others, it was constant or would happen at specific speeds. Unfortunately, most don't report these incidences. I had an appt scheduled to run codes but had to reschedule and had it in this morning for a tailgate issue (separate recall issue). While I was able to get it to the side of the road, had my 17 year old daughter been driving this, it could have been a very unfortunate incident (new driver, petite girl with limited strength to turn or compress brakes with no power assist to either or panicking with no experience in such a situation). This needs to be investigated due to numerous complaints/reports on online forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456780March 15, 2022
ENGINE
I own a 2018 RWD Ford F-150 3.5L ecoboost engine. Over the last few months I’ve noticed increased engine noise, particularly with cold start ups (in the morning) and more recently every time I start the engine, which may be a result of the cam phaser CSA/FSA recall currently out for my model truck/engine. Along with this, a couple weeks ago the cold start rattling is accompanied with a low whistle. Now, my primary complaint and major safety concern is with the transmission/engine. Roughly 6-7 weeks ago the engine start upshifting quite hard, I learned that the RPMs will skyrocket to 4.5-6.5k to let me know it’s about to hardshift, with a lack of gear shift or gain of speed regardless of gas-pedal pressure until the engine suddenly upshifts to the 5th or 6th gear. This usually ends up with a squealing of my rear tires. Now, over the last 3-4 weeks it has now progressed to poor gear shifting in general; it feels like I’m in a stick shift vehicle with someone who can’t drive a stick shift properly. Also, been gears 1-3 the upshift and downshift will be accompanied with abnormal shift and a “shuddering” of the engine felt throughout the truck. The one, and hopefully last, and reason for my complaint was a scary experience with this poor, extremely hard/aggressive, upshifting nearly causing me to have an accident. I was first in line to turn left at an arrow; the turn would end with my forward direction being near true westbound. It turned green, pressed the gas pedal, and the engine remained in 2nd gear for roughly 8-10 seconds before it vehemently upshifted to 6th gear causing my tires to burn out and actually turned my truck so that the tailgate was nearly facing the southbound traffic/direction…the entire scenario took long enough for the southbound light to turn green. I’ve never had such horrendous malfunctioning of a vehicles engine/transmission before and I know my complaint(s) are one of near thousands of similar Ford models. This needs to be a major Ford recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456832March 15, 2022
POWER TRAIN
Initially, gears 1-4 had a very harsh shifting sequence. Vehicle has been inspected by Ford and they calibrated/adjusted the computer program. Vehicle remained the same, shifting hard, especially during a downshift to stop. In the last year, the transmission does NOT engage a gear when accelerating from a stop or coasting while on the freeway during a traffic jamb. This situation is very dangerous when making a left hand turn and trying to accelerate through the intersection and you do not have a gear engaged. Also, there have been instances where the transmission shifts from 1-3 and back down 3-1 multiple times in a matter of seconds and then disengages completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454893March 2, 2022
ELECTRICAL SYSTEM
The A/C unit does not blow hot or cold. This seems to be a common problem for years with a lot of the FORD F-150 based on a lot youtube videos. No one can seem to understand where the problem is originating from. When I got it diagnosed that they suspected the grounding wire is exposed and touching metal at some point in the system. Overall, I think electrical wire that is not working can have a knock on effect to other parts of the car system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454395February 27, 2022
POWER TRAIN
2018 - F 150 3.5 twin turbo 10 speed transmission Truck 28K miles: After starting my acceleration from a stop light my transmission just stopped working as if it was not engaged and as I pushed the accelerator nothing was happening. The truck was not moving forward and since I was on a hill the truck started to roll backwards almost contacting the vehicle behind me before pushing the breaks. I was stuck at a busy intersection and had no response out of my truck what felt like 40 seconds before the transmission engaged and the truck to move forward again. This has not happened in the last two weeks but at times it feels like the transmission is grinding when I accelerate from a stop. I plan to bring it into the dealer but need to have my truck and it's been taking the dealers around my area weeks even months to get serviced for repairs. After finding reviews on the web about 10 speed transmissions Ford is using I'm not encouraged by this defect that can be a real safety problem. If a person was walking behind me expecting the truck to go forward and it rolls backward, it could be a fatal mishap. I live in an area with steep hills so Im not feeling very confident in the fixes Ford is doing for other customers who have this same problem as Im starting to experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454158February 25, 2022
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I’ve been having whistling/rattling in my truck for the last couple of weeks. Tried to make an appointment with my local dealer for the Cam phaser CSP out by Ford for 2018, and other, year models with this issue among other transmission/powertrain issues/problems/defects. I was at a stop light with a red light and waiting for my green left turn arrow. Left turn arrow turned green and I stepped on the gas; my RPMs skyrocketed, stayed in gear 2, and was traveling between 5-10 mph. After roughly 100ft, the transmission switched gears from 2 to 6th gear and the turbos kicked in and I ended up slamming my head in to my steering wheel. This was the last/final straw. The engine has been questionable at best the last couple months and this was the first time I’ve felt like I am no longer driving the safe, reliable vehicle I thought I had purchase. I have a service appointment scheduled with one of my local dealerships. I hope they fix this issue because if they don’t/these life endangering transmission/powertrain issues persist I will be hiring a lawyer and fighting for lemon law.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453092February 20, 2022
ELECTRICAL SYSTEM
The passenger side door would not lock. The door appeared to be closed, but when I drove about 300 feet, the door flew open. I had to keep hitting the lock button and slam the door closed before the door actually locked. The outside temperature was 22 degrees Fahrenheit. This happened to me one another time, also when the outside temperature was below freezing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452734February 18, 2022
UNKNOWN OR OTHER
Ford sync , navigation became off after update. Would send to wrong address, exit off highway only to turn around , tell me to exit after being able to safely change lanes , said I was in Michigan when in delaware. System was so bad that I would consider it to be unsafe. Ford is charging customers to update system even though it was their update that is causing isses.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451860February 14, 2022
POWER TRAIN, STEERING, ENGINE
When accelerating to pass another vehicle the truck started shaking violently engine rpms were erratic and I lost almost all forward momentum. This incident almost caused a head on collision. Truck has shifted erratic since purchased and has undergone the lastest ford updates/repairs to no avail. Four-wheel drive is also engaging randomly and has also been repaired to no avail. It would be great if something would be done about these issues before someone gets killed. You just never know how the truck is going to drive on any given day...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451678February 12, 2022
AIR BAGS
02/08/2022 Complaint Airbag steering wheel assembly when deployed detached like a rocket into my face and then blew out the rear window i am assuming or it was from the collision. Front end collision into the wall of the 101 southbound fwy in Mesa arizona all airbags deployed. i suffered air bag burns and bruising and my glasses frame were broken in half cutting my right eye lid. My concern is the steering wheel airbag deployed and the whole steering wheel airbag assembly detached from the steering wheel struck my face and possibly blew out the rear window. My investigation when steering wheel air bag deploys the airbag assembly remains attached to the steering wheel. i uploaded pictures of steering wheel airbag assembly notice the back was melted. in the collision the battery was damaged and post was severed possibly saving me from a electrical fire.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11451250February 9, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 21V983000 (Latches/Locks/Linkages) however, the VIN was not included in the recall. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450972February 8, 2022
STRUCTURE:BODY
I have AC condensation leaking into passenger side floor. I pulled the carpet and there is mold all over. I’m concerned about the mold health hazard to my two young kids and myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450639February 6, 2022
UNKNOWN OR OTHER
Lug nuts swelling and deformed. Issue was noted during routine maintenance at certified Ford service center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450585February 5, 2022
STRUCTURE:BODY
Continuing issue with the door latches freezing. 20deg weather truck sat all day in car port. Opened driver door and would not latch closed. Lock would not operate. Had to drive holding the door shut. Finally got home and repeatedly worked lock plunger to get in lock position. Door then latched and then would NOT open. Next day heated door latch thru side hole with heat gun to get to work. After sitting 2 hrs again could not get door to latch closed. Drove holding door closed. If lock will move door will latch but then can not be opened from inside or outside. Truck has had two recalls have been completed to fix issue. Still having major issue. In Midwest area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450256February 3, 2022
AIR BAGS
I pushed my horn and the cover that goes over horn and airbag broke/cracked. You are able to see the white from the airbag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449758February 1, 2022
POWER TRAIN
Transmission slips gears and loses acceleration. Very dangerous when pulling out onto the road and have had a couple close calls with oncoming vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449151January 27, 2022
POWER TRAIN
10 speed Transmission has severe jerking and clunking while going through the sequence from 1 to 10 on dash board. It almost sounds like something is bound or about to break. The amount of noise and clunking happens most often. I’ve been told by the dealer it’s a normal occurance. My truck has 22,000 and has done it from day one(Nov 2018).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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