Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11470500June 22, 2022
WHEELS
lug nuts were swelled on during tire rotation. If I had a flat, I could not of been able to get them off to change the tire. The dealer suggested to replace them at my cost, yet the vehicle is still under warranty. I was out of pocket for $126.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470040June 20, 2022
WHEELS
Swollen wheel lug nuts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470081June 20, 2022
UNKNOWN OR OTHER
On multiple occasions there is an error displayed which states, “Hood opened”. Upon inspection the hood in latched shut. This warning will not show for weeks at a time and then it will return unexpectedly although the hood is still latched closed. Investigation on F150forums.com shows this has occurred to multiple F150 models. I spoke with a dealership and they stated they are not aware of any hood latch issues. This issue also causes the alarm to trigger as it detects someone tampering with the hood. In addition when attempting to verify the vehicle is locked (by clicking the lock button twice) the truck will sometimes honk the horn twice which means something on the vehicle is not closed properly. Finally, this issue does not allow the truck to remote start as it does not identify as the truck being completely secured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469732June 17, 2022
AIR BAGS, SEAT BELTS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I had a front end collision with my truck. The damage was a direct hit on the airbag sensor, and my airbags nor my seatbelts deployed. I was going about 45 to 50. The pre-collision warning appeared right before I hit the vehicle but no automatic braking. The body shop that has my vehicle had safety concerns because my vehicle took the brunt of the crash right on the airbag sensor. No airbags or anything deployed, but the sensor was broken in the accident. The concern is if the sensor was hit directly, why didn't it send a signal to through the system to deploy safety restraint systems. I called Ford to inform them of my concerns. After going through several people, I was finally given a case number CAS37213430 after days of trying to get them to take me seriously. They told me to take it to a Ford dealer to have it checked, but it is wrecked so how will they check it. My concern is that it didn't deploy the restraints because obviously wasn't working properly. I couldn't get all my pics to load so have more.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11469429June 15, 2022
POWER TRAIN
Vehicle makes sudden lunging motion when vehicle is being shifted from part to drive or reverse. After vehicle is in motion from being parked it has random intermittent losses of power. Transmission does not shift properly while the vehicle is in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469190June 14, 2022
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving 70 MPH, the vehicle inadvertently downshifted and then accelerated unintendedly. There were no warning lights illuminated. The contact took the vehicle to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469234June 14, 2022
POWER TRAIN
Issue is with the transmission. Shifts erratic and slammed into gear at times. Safety concern is on 7 occasions now it has went into neutral like state after starting in traffic which has nearly caused me to be rear ended. While in this state with no forward acceleration the gear indicator switches between several different gears but not going into any one gear. I am now unable to pull into oncoming traffic for fear of the vehicle not accelerating. Truck has 37k miles and I'm the second owner. Vehicle is at ford dealer now since 06/13/22. I have read several forums with many complaints about this 10 speed adaptive transmission. I am severely worried for my and my families safety and was told by ford dealer they have had similar complaints. Have not been in a crash yet but extremely close with a semi on one occasion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469241June 14, 2022
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2018 Ford F-150. The contact stated upon completing a tire rotation, the dealer informed him that the lug nuts were deformed and had failed, which made it impossible to rotate the tires. The dealer informed the contact that it was a known failure and advised the contact to purchase new lug nuts that were not manufactured by the Ford manufacturer from a local Pep Boys. The contact purchased the new lug nuts and the dealer repaired the vehicle. The manufacturer was notified of the failure and referred the contact to the NHTSA. The vehicle was repaired. The failure mileage was 56,354.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469059June 13, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
After towing a trailer for a few hours, the truck has difficulty cranking over after the truck has been turned off for refueling. It seems like the battery or alternator are bad, but I have had both checked and they are in good shape. This only happens when pulling a trailer. This has happened multiple times. The safety concern is being stranded on a road trip. Others have this issue on the 2018 f150 as well. I have read about this. Some have said a wire is overheating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468843June 12, 2022
ENGINE, ELECTRICAL SYSTEM
At 9,000 miles the oil ran dry in the engine. No warning lights came on. The vehicle had routine oil change at 5,000 miles. I was stranded on the road with no transportation. After several oil consumption test Ford agreed to replace the motor with a long block. After 1,000 miles on the second motor the oils was over 2 quarts low on oil. Ford remedy was a longer dipstick with wider oil range. After two oil consumption tests Ford change the motor again with short block. After 20 miles the one of the heads went bad. Ford replaced one head. After 75 miles the vehicle stopped running and is in the shop again. The vehicle has been in the shop for over 6 weeks at a time. I have requested a buy back twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467976June 7, 2022
POWER TRAIN, UNKNOWN OR OTHER
The vehicles transmission randomly malfunctions slamming into and dropping out of gear and slamming back into gear causing vehicle to lose responsiveness. The dealer has informed me its 2018 F150s and Expeditions and they do not have a fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468042June 7, 2022
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
While traveling on a straight and level interstate freeway with the cruise-control set to 75mph. A huge loss of power followed by a hard downshift from 10th to 7th, up to 9th and attempting to shift back into 10th before I decided to reduce speeds and pull over because it was very dangerous surging/uncontrollable for moments for myself and those driving around me. I noted smoke pouring out from behind the vehicle and that the transmission temp was at 226F. NO WARNING LAMPS/MESSAGES OR OTHER SYSMPTOMS NOTED. Once pulled over, I inspected the underside of the vehicle and noted the whole underside coated in automatic transmission fluid (Red in color). The fluid seemed to trace back to just before the engine/transmission interface. Transmission was serviced 7k miles prior. Dealer advised (through email correspondence) that I let the vehicle/transmission cool down and can then continue to drive the vehicle as the ATF foams up/ expanding and spills out of the transmission vent tube. If problems persist to bring in the vehicle for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467807June 6, 2022
VISIBILITY
The contact owns a 2018 Ford F-150. The contact stated while driving approximately 40 MPH, there was a flickering in the rearview mirror. There was no warning light illuminated. The contact noticed that the rear window was detached from the body of the truck. The contact related the failure to a manufacturer defect with the tape connection of the window. The vehicle was taken to the local dealer and diagnosed; however, no failure was found. The vehicle was not repaired. The manufacturer was notified of the failure; however, no assistance was provided. The approximate failure mileage was 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467811June 6, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Ford F-150. The contact stated that while towing a trailer, the tailgate opened without warning. The tailgate was dented during the failure. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 21V983000 (Latches/Locks/Linkages) after the failure occurred. The manufacturer was notified of the failure but provided no additional assistance. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467293June 3, 2022
WHEELS
Ford dealer states the lug nuts are swelling. A known build/design quality issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467072June 2, 2022
ENGINE
I purchased a new Ford F150 with the 5.0 L V8 engine in April 2018. After the third oil change, I recognized what seemed to me to be an excessive oil consumption problem. After checking my dipstick every 300-400 miles, it appeared the consumption was about 1 quart of oil per 1000 miles. I reported this to the dealer and they applied TSB 18-2354 in April 2020. This included a reprogramming of the PCM and a new dip stick. Initially this TSB appeared to reduce some consumption. However, now in May 2022, it appears that my consumption is around 24 ounces per 1000 miles, which I feel is still excessive. My use of the vehicle is for local transportation and I have only towed 3 small trailers over the last 4 years. Therefore, the vehicle has always been operated well within the manufacturers specifications. I always use Ford motor oil 5W-20. I know there is a Class Action lawsuit against Ford over this issue. There are numerous complaints on the internet. I submit this complaint to document my problem before the 5 year engine warranty expires. I can also report the "decelleration rattle" that occurs when the engine is at low RPM, generally when cold. This rattle is not always present but I have seen it described in other complaints. To date, it does not seem to affect engine performance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466595May 29, 2022
POWER TRAIN, VEHICLE SPEED CONTROL, SERVICE BRAKES
While driving down the highway at the speed limit (75 mph), my truck suddenly lost power and partially lost braking. The engine was still running but was running at an idle speed RPM. Both an audible voice and a message on the driver information panel said "drive mode not available, service is needed" Braking power was partially lost at the same time. Steering power seemed normal but braking power was also partially lost at the same time. My truck started slowing down, obviously, and as soon as a shoulder was available, I pulled over onto the shoulder and let my vehicle speed decrease. I only had partial braking power (I estimate less than 30%) so was unable to quickly come to a full stop. As my truck slowed to a speed of about 5 mph, it suddenly started working again, although an icon shaped like a wrench appeared at the bottom center of the driver information panel. At the same time of the issue described above, the air conditioning and air blower fully stopped at the same time, and the multifunction display used for audio and navigation went blank for a moment and reset itself. When it came back on the navigation portion of the screen gave a "GPS faulted" error. I was able to finish driving to work, where I parked the vehicle. Later, after work, and after the vehicle had been parked for several hours, the truck behaved normally, the wrench icon was gone and there was no indication at all that there had been any issue. I was in congested traffic at the time of the event and it could have resulted in a serious highway traffic accident involving multiple vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466227May 26, 2022
ENGINE, UNKNOWN OR OTHER
The contact owns a 2018 Ford F-150. The contact stated while checking the oil level, he noticed that there was no oil on the dipstick. There were no warning lights illuminated. The contact had added oil several weeks ago. The contact drove the vehicle to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466276May 26, 2022
WHEELS:LUGS/NUTS/BOLTS/STUDS
Lug nuts swelled making removal impossible without damaging them and rendering them unsafe for reuse per the tire shop (Plaza Tire Service). Required replacement of 5 initially and all at a later date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465565May 21, 2022
VISIBILITY/WIPER
The rear window spontaneously shattered while stopped at traffic light in South Florida I heard a loud bang and discovered the rear window was shattered. It was temporarily held in place by the laminate in the glass and window tint. It was approximately 90° outside, and the air conditioner was on. I inspected both interior and exterior surfaces of the window. They were unmarked. We called our insurance agent and they directed us to get it repaired by one of two companies they dealt with. The vehicle is currently undrivable. When I closed the driver’s door upon exiting the vehicle the window pushed out further towards the truck bed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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