Ford F-150 Complaints (2015)

1,746 consumer complaints on file.

#10881611June 29, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING AT VARIOUS SPEEDS, THE "TRAILER DISCONNECTED" WARNING LIGHT ILLUMINATED. THE CONTACT PRESSED THE OK BUTTON TO CLEAR THE MESSAGE AND THE "BRAKE GAIN" WARNING LIGHT ILLUMINATED. THE DEALER STATED THAT THE VEHICLE WAS OUT OF RANGE RESISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. UPDATED 09/27/16*LJ UPDATED 10/18/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876822June 27, 2016
VEHICLE SPEED CONTROL
VEHICLE W/ LESS THAN 3,800 MILES. PLACED VEHICLE IN DRIVE AND THE RPMS SPIKED AND VEHICLE TOOK OFF. HARD BRAKED TO GAIN CONTROL OF VEHICLE THE TIRES CONTINUED TO SPIN ON ROAD SURFACE. FORCED THE VEHICLE INTO PARK UNTIL THE RMPS DROPPED TO NORMAL RANGE THAN PLACED INTO DRIVE AGAIN, BUT WITH OUT INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876594June 25, 2016
FUEL/PROPULSION SYSTEM
ELECTRONIC THROTTLE BODY ASSEMBLY (ETB) FAILED. VEHICLE HAS 8206 MILES ON IT. BOUGHT BRAND NEW. WHILE DRIVING ON A FAIRLY UNTRAVELED ROAD THE ENGINE POWER WAS CUT AND I HAD TO COAST TO A SAFE LOCATION. THE ACCELERATOR ONLY ALLOWED FOR A SPEED UNDER ~4 MPH WHICH I NEEDED TO GET ON THE SIDE STREET. THIS HAPPENED AGAIN AS I WAS EXCITING MY DRIVEWAY WHICH IS ON A DANGEROUS STREET DUE TO CURVES (LUCKILY THERE WERE NO CARS COMING FROM EITHER DIRECTION). THIS HAS BEEN AN ISSUE WITH FORD AND MERCURY VEHICLES SINCE AT LEAST 2010 BASED ON MY RESEARCH. NTSB HAS FAILED TO HAVE FORD RECALL THEIR VEHICLES TO REPLACE THIS SYSTEM. THIS ISSUE RESULTS IN (MY EXPERIENCE) COMPLETE LOSS OF POWER TO THE ENGINE. IT MAY ALSO LEAD TO FULL POWER TO THE ENGINE. IF EITHER OCCURS IT HAS A POTENTIAL TO RESULT IN INJURY OR DEATH (SUDDEN SLOWDOWN IN HIGH SPEED TRAFFIC OR SUDDEN INCREASE IN VELOCITY IN AN AREA WITH PEDESTRIANS). I DO NOT UNDERSTAND WHY THE NTSB HAS NOT MADE FORD CONDUCT A RECALL CONSIDERING THE POTENTIAL DANGER THIS MAY CAUSE. NTSB HAS KNOWN ABOUT THIS ISSUE BUT HAS FAILED TO FORCE FORD TO CORRECT IT. THE ISSUE APPEARS TO HAVE STARTED WITH THE FUSION/ESCAPE (PLUS TWO MERCURY VEHICLES) AND IS NOW HAPPENING IN F-150 TRUCKS. I DO NOT KNOW IF IT IS HAPPENING IN OTHER FORD/MERCURY LINES. FORD HAS FAILED TO ADEQUATELY PREPARE FOR THEIR "WE'LL FIX IT AS IT HAPPENS" (SO MUCH FOR CUSTOMER CARE) AND I AM NOW OUT OF A VEHICLE FOR AT LEAST TWO WEEKS. VERY DISAPPOINTED IN THIS COMPANY AS I FELT IT WAS WORTH PURCHASING AN AMERICAN TRUCK AND THAT FORD WAS THE NUMBER ONE WORLD WIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876359June 24, 2016
SERVICE BRAKES
BRAKES WENT OUT WHILE DRIVING. PEDAL WENT COMPLETELY TO THE FLOOR. A WARNING LIGHT CAME ON INDICATING LOW FLUID. I TOOK THE TRUCK TO A LOCAL GARAGE AND THEY DETERMINED THAT THE MASTER CYLINDER HAD FAILED AND ALSO BRAKE FLUID HAD LOOKED INTO THE BOOSTER. THE BRAKE FLUID RESERVOIR WAS COMPLETELY EMPTY. THE VEHICLE HAD BEEN PARKED FOR A FEW DAYS. WE DROVE THE VEHICLE 5 MILES WITHOUT ISSUE. VEHICLE WAS TOWED TO NEAREST FORD DEALER NEARLY 40 MILES AWAY. THAT FORD DEALER HAS FAILED TO BEGIN REPAIRS, CLAIMING THEY ARE BUSY AND CONSEQUENTLY IT WILL TAKE 4 OR MORE DAYS TO REPAIR. WE ARE 12 HOURS FROM HOME AND STRANDED BY THIS NEW PICKUP. THIS IS PRECISELY THE SAME ISSUE AS RAISED IN THE COMPLAINT WITH NHTSA ID NUMBER 10873438
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876418June 24, 2016
SEATS
I HAVE COOLED FRONT LEATHER SEATS. WHEN TURNED ON, THE SEAT BACKS BECOME VERY HOT INSTEAD OF BEING COOLED. THIS HAS BEEN REPORTED ON A NUMBER OF WEBSITES BY QUITE A FEW PEOPLE AND FORD HAS ISSUED A SERVICE BULLETIN. THIS IS ONE SITE WHERE NEARLY 700 PEOPLE REPORT A SIMILAR PROBLEM HTTP://WWW.F150FORUM.COM/F118/COOLING-SEATS-ISSUE-TSB-FEEDBACK-304154. THIS OCCURS WHEN THE VEHICLE IS BOTH STATIONARY OR IN MOTION, ON THE HIGHWAY OR ANY OTHER CONDITION IN THE NOTE BELOW. THE COOLED SEATS JUST NEED TO BE ON FOR THIS TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876308June 23, 2016
VEHICLE SPEED CONTROL
WHILE DRIVING ON THE HIGHWAY USING THE ADAPTIVE CRUISE CONTROL, THE VEHICLE MAY FALSELY DETECTS AN OBSTACLE IN ITS PATH AND MAY UNEXPECTEDLY APPLY THE BRAKES. THIS ISSUE HAS BEEN ADDRESSED BY NHTSA CAMPAIGN NUMBER: 15V-614, BUT MY VEHICLE WAS NOT PART OF THE RECALL. I BELIEVE MY (AND PERHAPS OTHER PEOPLES) VEHICLE SHOULD HAVE BEEN INCLUDED IN THE CAMPAIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875173June 20, 2016
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE ABRUPTLY DECELERATED. THE WRENCH AND LIMP MODE WARNING LIGHTS ILLUMINATED WHILE THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO COAST ON TO THE ROAD SHOULDER AND RESTARTED THE ENGINE HOWEVER; THE VEHICLE DID NOT REGAIN ACCELERATION. THE VEHICLE WAS TOWED TO THE DEALER WHOM PERFORMED A DIAGNOSTIC THAT LOCATED A FAILURE CODE AT THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875067June 19, 2016
SEAT BELTS
PASSENGER SIDE SEATBELT RETRACTOR DOES NOT WORK PROPERLY IF OCCUPANT IS LEANING FORWARD, AS IN A SLOW BRAKING SITUATION FOLLOWED BY HARDER BRAKING. I'VE SAVED MY FACE DOZENS OF TIMES FROM HITTING THE DASHBOARD, EVEN AFTER THE ORIGINAL SEATBELT RETRACTOR WAS REPLACED. THE 2ND ONE PROVIDES PROTECTION ONLY IN STRICTLY HARD BRAKING SITUATIONS, NOT SLOW-THEN-HARD BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874863June 17, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
"CHECK BRAKE OR CHECK BRAKE CONTROLLER" APPEARS ON DASH. HAS OCCURED TWICE IN FIRST 8,000 MILES. DEALERS CLEAR CODE THE BRAKES SEEM TO BE FINE. NOW " CHECK HILL DECENT" HAS APPEARED AND TRUCK WILL NOT ACCELERATE MORE THAN 2-3 MPH. THIS HAS OCCURED TWICE IN FIRST 8,000 MILES ON CITY STREETS IN MOTION OR WHEN STARTING FROM A STOP LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874572June 16, 2016
ENGINE
THE THROTTLE BODY FAILED WHILE TRAVELING ON I-94 IN A SINGLE LANE CONSTRUCTION ZONE DURING A SEVERE RAINSTORM. THE THROTTLE BODY IS A PART THAT CONTROLS THE AIR INTAKE ON THE ENGINE AND WHEN IT FAILS THE ENGINE LOSES POWER AND CANNOT PULL A TRAILER. THE ENGINE DOES NOT STALL, BUT IT DOES SHUDDER ENOUGH TO SHAKE THE VEHICLE. I TURNED THE VEHICLE OFF AND UPON RESTART COULD MOVE OUT OF TRAFFIC. THIS OCCURRED TWO MORE TIMES TILL I COULD MAKE IT TO A DEALERSHIP. THIS IS A KNOWN PROBLEM AND THE PART IS BACKORDERED DUE TO DEMAND. WHEN THIS PART FAILS IT COULD PUT THE DRIVER AND OTHER VEHICLES IN A LIFE SITUATION AS I WAS WITHOUT AN AREA TO PULL OFF AND SEMIS ON THE ROAD WITH POOR VISIBILITY. I HAVE BEEN WAITING AT A DEALERSHIP FOR 3 DAYS FOR THE PART STUCK IN MY TRAILER AND NO KNOWN TIMEFRAME FOR WHEN THE PART WILL ARRIVE. LEARNED THIS MORNING THAT THE PART WAS SHIPPING WAS CANADA, BUT NO DELIVERY TIMEFRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874319June 15, 2016
SEAT BELTS
THE FRONT DRIVER SIDE SEAT BELT TENSIONER FAILED. IT IS STUCK IN TENSION MODE, IT WILL NOT RETRACT NOR EXPAND. THERE IS A RECALL ON F150S BUILT JANUARY 22ND 2015 TO MARCH 17TH 2015 SUPERCREW MODELS BUT MINE IS BUILT IN JUNE OF 2015 WITH THE SAME PROBLEM. DEALER RECOGNIZED THE ISSUE AND I'M BRINGING IT TO THE DEALER FOR REPAIR TODAY JUNE 15TH, 2016. THIS SHOULD BE AN FYI THAT OTHER PRODUCTION MIGHT BE AFFECTED AND NOT JUST THE MODELS LISTED IN THE ORIGINAL RECALL. I WAS BACKING UP THE TRUCK WHEN THE SEAT BELT TIGHTENED UP AND THEN STAYED THAT WAY. IT WON'T EXPAND NOR RETRACT. SERIOUS SAFETY ISSUE. I WILL TAKE A VIDEO OF IT WITH MY PHONE SHOULD YOU WANT THAT EVIDENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874112June 14, 2016
VEHICLE SPEED CONTROL
WHILE USING ADAPTIVE CRUISE CONTROL THE CAR WILL INEXPLICABLY BREAK WHEN IT SEES SHADOWS IN THE ROAD. USUALLY HAPPENING WHILE TRAVELING UNDER A BRIDGE ON HIGHWAY. CAR WILL DROP SPEED FROM 70 MPH TO APPROXIMATELY 40 MPH WITH SUDDEN BREAKING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874042June 13, 2016
ENGINE
10,600 MILES ON THIS NEW 2015 FORD F-150 ECOBOOST 3.7 ENGINE. WHILE DRIVING HOME FROM WORK AT 5:15PM ON HIGHWAY 84, THE TRUCK LOST ALL POWER AND COASTED TO A STOP IN HEAVY TRAFFIC. THE TRUCK SHOOK AND VIBRATED, THE ENGINE LIGHT, ANTI SLIP AND TOOL ICON LIGHT ALL CAME ON. THE TRUCK SHOWED THE ENGINE WAS AT 1000 RPM BUT WOULD NOT MOVE OR REACT TO MY PUSHING THE GAS PETAL. I WAS ABLE TO TURN OFF AND THE TRUCK AND RESTART TO GET MOVING AGAIN BEFORE IT REPEATED THE SAME EVENTS 5 MORE TIMES. I WAS ABLE TO GET ON A SERVICE ROAD AND LIMP I THE TRUCK HOME. THE TRUCK DYING WITH HIGHWAY SPEEDS IS DEADLY. $45,000 2015 FORD F-150 SUPERCREW 4X4 10,600 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873606June 10, 2016
UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY I HEARD A LOUD POP, I THOUGHT SOMETHING HAD HIT THE FRONT WINDOW BUT NOTHING. I TURNED TO LOOK AT THE BACK OF THE TRUCK AND ALL OF THE REAR WINDOW WAS SHATTERED (SPIDERWEBS) . NOTHING COULD'VE HAVE HIT THE GLASS BECAUSE I WAS DRIVING ON THE HIGHWAY. I TOOK IT TO THE DEALERSHIP ON A TUESDAY AND THEY FILED THE CLAIM WITH FORD. FORD DID NOT RESPOND UNTIL 10 DAYS LATER STATING THEY WOULD NOT FIX IT BECAUSE THE DEALERSHIP DID NOT FIND A CAUSE FOR THE SHATTERED WINDOW. WTF!!!! IT SHATTERED ON ITS OWN THAT'S THE FREAKING CAUSE...I CALLED THE SERVICE MANAGER WAS TOLD HE WOULD RETURN MY CALL AND UNTIL NOW I HAVEN'T HEARD FROM HIM. I DO NOT UNDERSTAND WHY IS THERE NO RECALL IF THERE HAS BEEN SO MANY COMPLAINTS, FORD NEEDS TO DO SOMETHING ABOUT THIS ASAP!! WORST SERVICE EVER, LAST FORD I EVER BUY!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873352June 9, 2016
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
WHILE DRIVING - COMPLETE SHUT DOWN OF VEHICLE - LOSS OF STEERING AND ACCELERATION. SYSTEM WARNING SAYS ADVANCE TRAC WARNING AND SHOWS A PICTURE OF A WRENCH. STOPPED THE VEHICLE - RESTARTED AND CONTINUED TO HAPPEN. VERY DANGEROUS AS IT HAPPENED WHILE DRIVING - HAD TO COAST TO THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873438June 9, 2016
UNKNOWN OR OTHER
BRAKE FAILURE. PEDAL WENT COMPLETELY TO THE FLOOR. WARNING LIGHT INDICATED LOW FLUID. TOOK IMMEDIATELY FOR SERVICE AND IT WAS DETERMINED THAT THE MASTER CYLINDER HAD FAILED AND ALSO BRAKE FLUID HAD LEAKED INTO THE BOOSTER. BRAKE FLUID RESERVOIR WAS COMPLETELY EMPTY. THE VEHICLE HAD BEEN STATIONARY FOR A COUPLE OF DAYS BEFORE DRIVING. WARNING LIGHT CAME ON AFTER FIRST ATTEMPT TO APPLY BRAKES. VEHICLE WAS DRIVEN TO FORD DEALER WITH VERY MINIMAL BRAKING ABILITY BUT NOT COMPLETE LOSS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873151June 8, 2016
UNKNOWN OR OTHER
2015 FORD F150 PURCHASED NEW, LESS THAN 6 MONTHS OLD WHILE OPERATING AT HIGHWAY SPEED, HEARD A LOUD "CLUNK" SOUND LOSES ALL POWER, ALL WARNING LIGHTS ACTIVATE ON THE PANEL. HAS OCCURRED THREE TIMES IN THE PAST WEEK. FORTUNATELY ABLE TO PULL TO THE SIDE OF THE ROAD. ABLE TO RESTART THE VEHICLE. IS CURRENTLY AT DEALERSHIP AND THEY ARE ATTEMPTING TO IDENTIFY THE ISSUE. SIGNIFICANT HIGHWAY SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873217June 8, 2016
STRUCTURE:BODY, SEAT BELTS
THE VEHICLE IS A 2015 FORD F-150 EXTENDED CAB. MY VEHICLE HAS NOT BEEN INVOLVED IN AN INCIDENT, BUT THERE IS A DEFECT IN THE DESIGN OF THE SEATBELT/DOOR LATCHES. DESIGN OF THE REAR DOORS AND THE LATCHES TRAPS THE REAR SEAT PASSENGER IN THE EVENT OF THE INCAPACITATION OF THE FRONT SEAT PASSENGER. THE REAR DOOR CANNOT BE OPENED UNLESS THE FRONT DOOR IS OPENED FIRST. THERE IS NO WAY FOR A REAR SEAT PASSENGER TO BE ABLE TO OPEN THE FRONT DOOR IN THE CASE OF AN ACCIDENT, AND THERE IS NO ALTERNATIVE METHOD OF EGRESS FOR REAR SEAT PASSENGERS. THIS IS A DESIGN DEFECT AFFECTING ALL 2015 F-150 CREW CAB PICKUPS. SO FAR THERE I HAVE NOT HAD AN ACCIDENT, BUT THE PROBLEM SHOULD BE ADDRESSED BY FORD BEFORE THERE ARE TRAGIC RESULTS FROM THE DESIGN ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873287June 8, 2016
ENGINE
WINDSHIELD COWL PANELS LEAK RAIN WATER INTO TOP OF THE ENGINE WHERE THE TWO COWL PIECES MEET IN THE MIDDLE. I SUSPECT LOOKING AT OTHER 2015 AND 2016 F150 MODELS THEY HAVE OR WILL HAVE THE ISSUE OF LEAKING WATER ONTO THE ENGINE. BESIDES POSSIBLE CORROSION OR DAMAGE TO ENGINE, THIS COULD CAUSE THE ENGINE TO STALL AND MAYBE A SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871357May 28, 2016
STRUCTURE:BODY
DURING TEMPERATURES BELOW FREEZING (32 F) ONE OR MORE OF THE DOOR LOCKS AND/OR LATCHES WILL FREEZE AND BECOME INOPERABLE. POWER LOCK BUTTONS WILL NOT FUNCTION TO UNLOCK THE DOOR AND DOOR HANDLES WILL NOT OPEN THE DOORS (FROM THE OUTSIDE). DOORS HAVE TO BE UNLOCKED FROM THE INSIDE, BY MANUALLY CYCLING THE PULL KNOB MULTIPLE TIMES TO LOOSEN THE FROZEN LOCK. FROZEN DOOR LATCHES ARE ONLY ABLE TO BE OPENED FROM THE INSIDE (USING THE INSIDE HANDLES). AT TIMES, THE FROZEN DOOR LOCKS AND LATCHES WILL NOT RE-SECURE THE DOORS AND THE DOORS WILL NOT LOCK OR THE LATCH WILL NOT SECURE AND THE DOOR WILL REMAIN UNSECURED/OPEN AND/OR UNLOCKED. SPOKE TO DEALER ABOUT THIS ISSUE IN FEB. 2016 AND WAS ADVISED THAT FORD ISSUED A TEMPORARY FIX FOR THE ISSUE AND A PERMANENT FIX WOULD BE COMING IN THE NEXT 90 DAYS. CHECKED BACK WITH THE DEALER IN THE END OF MAY 2016 - WAS ADVISED THAT FORD STILL HAS NOT ISSUED A PERMANENT FIX FOR THE DOOR LOCK/LATCH ISSUE AND THEY COULD GIVE ME NO FURTHER INFORMATION - OTHER THAN THE TEMPORARY FIX THAT FORD ISSUED OVER THE WINTER ONLY SEEMED TO BE A PARTIAL SOLUTION AND WAS NOT A PERMANENT FIX. I FIND THIS TO BE A SIGNIFICANT PROBLEM AND DEFECT FOR ANY NEW FORD F150 BEING DRIVEN IN A NORTHERN CLIMATE. HAVING DOORS THAT ARE UNABLE TO BE OPENED FROM THE OUTSIDE PRESENTS A SAFETY ISSUE AS WELL AS HAVING DOOR LOCKS THAT ARE FROZEN SHUT AND HAVE TO BE MANUALLY MANIPULATED FROM THE INSIDE IN ORDER TO RELEASE THE LOCK. ADDITIONALLY, THE FACT THAT THE DOORS AND LOCKS MAY NOT RE-SECURE THE DOOR WHEN CLOSED, LEAVES YOU NOT KNOWING IF YOU VEHICLE IS LOCKED OR IF YOUR DOORS WILL COME OPEN WHILE DRIVING. IN ADDITION TO BEING EXTREMELY FRUSTRATING, THIS IS CERTAINLY A SAFETY ISSUE FOR OWNERS OF NEW F150'S AS THE DOORS MAY NOT BE ABLE TO BE OPENED OR UNLOCKED DURING BELOW FREEZING TEMP.'S. THE TRUCK IS NOW ONE YEAR OLD AND STILL NO FIX/SOLUTION FROM FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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