Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11190890March 22, 2019
VISIBILITY/WIPER
REAR WINDOW SHATTERED DESPITE NO IMPACT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190948March 22, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT CALLED LEHIGHTON FORD AT 877-870-5755 (LOCATED AT 54 BLAKESLEE BLVD DR E, LEHIGHTON, PA 18235) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190959March 22, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE POWER TRAIN. STIVERS FORD LINCOLN (4000 EASTERN BLVD, MONTGOMERY, AL 36116) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190430March 21, 2019
STEERING
TAKARA RECALL STEERING ALMOST LOCKS UP WHILE DRIVING (STUFF)BUT ONLY WHILE MAKING SMALL LANE ADJUSTMENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190524March 21, 2019
ELECTRICAL SYSTEM, ENGINE
APPROXIMATELY TWO MONTHS AGO I PURCHASED A USED 2013 FORD F-150 FROM A LOCAL DEALERSHIP IN WARREN, MICHIGAN. RECENTLY I RECEIVED A NOTICE IN THE MAIL DETAILING A RECALL REGARDING VEHICLES EQUIPPED WITH A 6R80 TRANSMISSION ' SUDDEN DOWNSHIFT (SAFETY RECALL 19S07). AFTER RECEIVING MY POWERTRAIN CONTROL MODULE SOFTWARE UPDATE APPROXIMATELY TWO WEEKS AGO FROM SZOTT FORD IN HOLLY, MICHIGAN, I EXPECTED MY TRANSMISSION TO RUN SMOOTHLY. SIX DAYS AGO, WHILE PULLING THROUGH A BUSY INTERSECTION, MY VEHICLE WOULD NOT LEAVE FIRST GEAR. SOMEHOW, I AVOIDED BEING HIT FROM CROSSING TRAFFIC. SHORTLY AFTER AVOIDING AN ACCIDENT, THE VEHICLE THEN SWITCHED ABRUPTLY FROM FIRST GEAR TO FIFTH GEAR (GOING AROUND 10 MPH). AFTER PULLING INTO A PARKING LOT I TURNED THE CAR OFF. WHEN I RESTARTED THE CAR, IT STARTED IN FIFTH GEAR. THE CAR WOULD NOT GO INTO MANUAL AND WOULD NOT LEAVE FIFTH GEAR. AT NO POINT DURING THIS TIME DID AN ENGINE LIGHT COME ON. AFTER SWITCHING THE CAR INTO FOUR-WHEEL DRIVE EVERYTHING SEEMED TO BE WORKING SMOOTHLY AGAIN. I IMMEDIATELY TOOK MY CAR INTO THE DEALERSHIP ONCE AGAIN. THE DEALERSHIP HAS INFORMED ME THAT EVERYTHING IS WORKING PROPERLY AND SINCE NO ENGINE LIGHT CAME ON THERE ARE NO PROBLEMS TO DIAGNOSE OR FIX. SAFETY RECALL 19S07 DID NOT FIX THIS VEHICLES ISSUES. LAST NIGHT THE SAME THING HAPPENED AGAIN. IT WOULD NOT LEAVE 1ST GEAR. I PUT THE CAR IN PARK AND THE CAR WOULD SIT IN SECOND GEAR THEN JUMP TO 5TH GEAR. VERY DANGEROUS PULLING OUT IN FRONT OF ANYTHING BECAUSE THE CAR BASICALLY STALLS IN ONCOMING TRAFFIC. SAFETY RECALL 19S07 DID NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190605March 21, 2019
POWER TRAIN
TRANSMISSION BRIEFLY DOWNSHIFTED TO FIRST GEAR. I WAS TRAVELING APPROXIMATELY 45 MPH ON A 4 LANE STREET. I WAS NOT TURNING. THE ROAD WAS RELATIVELY FLAT. I DID NOT LOSE CONTROL, AS THE TRANSMISSION SHIFTED BACK TO FIFTH RELATIVELY QUICK. TRANSMISSION WILL ALSO ATTEMPT TO START IN FIFTH GEAR FROM A COMPLETE STOP. I WAS ALMOST REAR ENDED FROM THIS EVENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190217March 20, 2019
POWER TRAIN
MY TRANSMISSION SPONTANEOUSLY STARTED TO SHIFT DOWN SEVERAL TIMES FROM HIGH GEAR TO LOW GEAR 2/28/2019. I WAS ABLE TO GET IT TO THE DEALER DOWN THE STREET AFTER STOPPING AND POWER CYCLING. 3/1/2019, I WAS INFORMED A RECALL ON THE TRANSMISSION SOFTWARE WAS AVAILABLE, ALL WAS WELL, AND I PICKED UP MY F150. 3/5/2019, THE F150 SHIFTED FROM HIGH TO LOW AGAIN. I CONTACTED MY FORD DEALER OF THE ONGOING ISSUE AND THEY SAID THEY COULD NOT GET TO IT AND MADE AN APPOINTMENT FOR 3/11/2019. ON 3/12/2019, I WAS INFORMED BY THE LOCAL DEALER THEY COULD NOT GET THE PROBLEM TO REPRODUCE. FROM RESEARCH CONDUCTED FROM THE PROBLEM ONSET, INTERNET FORUMS LED ME TO BELIEVE THE PROBLEM WAS A REGULAR OCCURRENCE WITH THE PLASTIC MOLDED LEAD FRAME MODULE INSIDE THE TRANSMISSION. THE FORD DEALER SAID THEY SAW NO PROBLEMS WITH THE LEAD FRAME, BUT I MADE THE DECISION TO HAVE IT REPLACED. 3/14/2019 PICKED UP MY F150. THE DATE IS 3/20/2019 AND THE PROBLEM HAS NOT REPEATED ITSELF LEADING TO BELIEVE THE PROBLEM ORIGINALLY WAS THE LEAD FRAME MODULE. I AM SURPRISED AN UPDATE DEVICE AND RECALL HAS NOT BEEN PERFORMED ON THIS ITEM AS IT APPEARS TO BE THE CULPRIT OF THE F150 SHIFTING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190222March 20, 2019
POWER TRAIN
SPEEDOMETER SUDDENLY GOES TO 0 MPH, DASH INFORMATION LIKE MPG AND MILEAGE ALL READ ------, ONLY INSTRUMENT WORKING IS THE TACHOMETER...ADDITIONALLY WHEN THE PROBLEM FIRST STARTS YOU SEE THE AIR BAG WARNING ILLUMINATE, BUT A MINUTE LATER THE SERVICE WRENCH APPEARS ON SCREEN. ONCE THE PROBLEM HAPPENS THE TRUCK HAS TROUBLE TAKING OFF, VERY SLOW TO GET GOING, IT'S IN A HIGHER GEAR AND NOT BE RETURNING TO 1ST GEAR. IF I PULL OFF THE ROAD AND TURN THE TRUCK OFF AND BACK ON AGAIN 98% OF THE TIME THE TRUCK WILL RUN FINE, A FEW TIMES I HAD TO CYCLE ON AND OFF TWICE. PROBLEMS USUALLY REOCCURS OFTEN. I HAD A FORD DEALER LOOK AT THE PROBLEM...THEY SAID THE PROBLEM IS CAUSED BY A FAULTY MOLDED LEADFRAME INSIDE THE TRANSMISSION. $1100. REPAIR COST. I THINK THIS SHOULD BE COVERED BY WARRANTY---HARD TO BELIEVE I ONLY GOT 120K OUT OF A TRANSMISSION, WAS EXPECTING 300K. THERE IS EVEN A BULLETIN FROM FORD, TSB 13-6-8. BUT THEY STILL WOULD NOT FIX UNDER WARRANTY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190240March 20, 2019
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE BATTERY CABLE WAS REMOVED AND THEN RE-INSTALLED, AND THE VEHICLE FUNCTIONED NORMALLY. AFTER DRIVING 5 MILES AT 35 MPH, THE VEHICLE STARTED TO DECELERATE AND LOST POWER. THE VEHICLE WAS TAKEN TO LANDERS FORD SOUTH (95 GOODMAN RD E, SOUTHAVEN, MS 38671, (662) 349-4300) WHERE IT WAS DIAGNOSED THAT THE SPEED SHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190230March 20, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING AND ACCELERATING FROM A STOP, THE TRANSMISSION MALFUNCTIONED AND HESITATED TO SHIFT INTO GEAR. THERE WAS ALSO A SHIFTING DELAY. THE VEHICLE WAS TAKEN TO LOU FUSZ FORD (2 CAPRICE DR, CHESTERFIELD, MO), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT ALSO INDICATED THAT THE FUEL FILLER NECK WAS FAULTY AND CAUSED FUEL TO SPILL OUT WHEN REFUELING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190278March 20, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TRUCK'S OUTPUT SPEED SENSOR AND HARNESS FAILED WHILE MOVING THROUGH AN INTERSECTION AND DOWNSHIFTED THE VEHICLE INTO LOW GEAR ALMOST CAUSING AN ACCIDENT. FORD HAS A CURRENT RECALL ON THE SOFTWARE BUT NOT THE SENSOR. PRIOR YEAR VEHICLES ALSO HAD THE SAME RECALL AND FORD REPLACED THE SENSOR AS CUSTOMER SATISFACTION. SEE LINK: HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2016/04/27/FORD-MOTOR-COMPANY-ISSUES-THREE-SAFETY-RECALLS-AND-TWO-SAFETY-CO.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189937March 19, 2019
ENGINE
WHILE DRIVING AT FULL SPEED (50 MPH), MY FORD-F-150 WENT INTO "LIMP MODE" AND A WRENCH LIGHT APPEARED. THE TRUCK IMMEDIATELY DECELERATED WITHOUT ACTIVATING THE BRAKE LIGHTS AND ALMOST CAUSED ME TO BE REAR-ENDED ON A DARK COUNTRY ROAD. I WAS ABLE TO PULL OVER EVENTUALLY. AFTER SHUTTING OFF THE TRUCK AND RESTARTING IT, I WAS ABLE TO DRIVE HOME BUT THE PROBLEM REOCCURED SEVERAL TIMES BEFORE I COULD TAKE IT TO THE DEALER. AT THE DEALER - IT WAS NOTED THAT THIS IS IDENTICAL (BOTH IN TRUCK ACTIONS AND ELECTRONIC CODES) TO THE 16N02 RECALL FOR 2011-2012 FORD -F-150'S BUT THAT MINE WAS NOT COVERED DUE TO MY VIN NUMBER NOT BEING PART OF THAT BATCH. I HAD THE TRANSMISSION REPAIRED (AS OFFERED IN THE PREVIOUSLY MENTIONED WARRANTEE) SO THAT MY TRUCK WAS SAFE TO DRIVE. THERE WAS NO VISIBLE DAMAGE OR WEAR TO ANY OF THE PARTS THAT NEEDED REPLACED. LOOKING ONLINE - THIS HAS OCCURRED IN SEVERAL 2013 FORD F-150 ACCORDING TO MESSAGE BOARDS - AND WE HOPE FORD WILL CONSIDER EXPANDING THE RECALL AND PREVENTING THIS ISSUE FROM OCCURRING TO OTHER OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189954March 19, 2019
STEERING
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING LOST POWER AND THE STEERING WHEEL SEIZED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KENNY ROSS FORD (724-864-3601, LOCATED AT 104 BLACK HILL RD, IRWIN, PA 15642) TO BE DIAGNOSED, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE COULD NOT BE REPAIRED UNLESS THE DEALER WAS ABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190011March 19, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER
THE BACK GLASS HAS SHATTERED 2 TIMES AND A BURNING SMELL IS APPEARING WHEN I START MY TRUCK. I HAVE 2 SMALL KIDS IN CARSEATS AND IM CONCERNED ! BOTH TIMES MY GLASS SHATTERED I WAS WARMING THE TRUCK IN COLD WEATHER. AND THE BACK DEFROST STILL WORKS WHICH SCARES ME A LITTLE. SOMEONE IS GONNA BE INJURED OR KILLED EVENTUALLY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190012March 19, 2019
POWER TRAIN
UNINTENDED DOWNSHIFT TO 1ST GEAR. WHILE DRIVING IN 6TH GEAR IT DOWNSHIFTED INTO 1 GEAR THEN HAD NO DRIVING POWER. TOOK VEHICLE IN UNDER RECALL NOTICE AND WAS TOLD THERE WAS NOT GOING TO BE A FIX UNTIL QUARTER 2. I EXPLAINED THIS WAS AN UNSAFE CONDITION, BUT THEY DEALER TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT AND I WOULD HAVE TO WAIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190080March 19, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FUTURE FORD LINCOLN (650 AUTOMALL DR, ROSEVILLE, CA 95661, (888) 656-7577) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189673March 18, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. SHORTLY AFTER THE VEHICLE WAS PURCHASED, THE CONTACT STATED THAT THE GEARS INDEPENDENTLY DOWNSHIFTED FROM A HIGH GEAR TO A LOWER GEAR WITHOUT WARNING. IN ADDITION, VARIOUS WARNING INDICATORS AND GAUGES ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE PLACE FROM WHERE THE VEHICLE WAS PURCHASED PROVIDED A 30 DAY WARRANTY AND COULD NOT DIAGNOSE THE FAILURE. TWO DAYS AFTER THE WARRANTY EXPIRED, AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED INTERMITTENTLY. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN) AND WAS WAITING ON THE MANUFACTURER TO RECEIVE A DEALER REFERRAL TO REPAIR THE VEHICLE. THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE RECALL NOTICE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189770March 18, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE BEEN HAVING SAME ISSUE AS EVERYONE ELSE , AS MY 2013 F150 HAS SHIFTING UP AND DOWN ERRATICALLY. DRIVING AT STEADY SPEEDS AND ALL OF A SUDDEN SHIFTS UP AND DOWN FROM 1ST TO 5TH AND 6TH GEAR AND BACK DOWN AGAIN SUDDENLY AND UNEXPECTEDLY. WHICH AS EVERYONE ELSE HAS STATED IT IS A MAJOR SAFETY PROBLEM AND FORD IS NOT STANDING BEHIND THEIR PRODUCT. FORD KNOWS OF THIS PROBLEM AS THEY HAVE RECALLED CERTAIN YEARS BUT NOT 2013 WHICH IS APPARENTLY JUST AS MUCH OF AN ISSUE , NOW THAT I HAVE TAKEN MY TRUCK IN FOR SERVICE IT WILL MY RESPONSIBILITY TO PAY AT LEAST $1000 TO REPAIR MAYBE MORE IF MORE PROBLEMS ARE FOUND. THIS IS NOT AN ISOLATED PROBLEM AS THERE IS AN ISSUE THAT SPANS MANY YEARS AND MODELS OF VEHICLES. THE CONSUMER SHOULD NOT HAVE DEAL THIS AS THIS A MANUFACTURING ISSUE THAT HAS SPANNED YEARS AND MANY MODELS AND IS A MAJOR SAFETY ISSUE FOR ME AND THAT UNSUSPECTING VICTIM IN TRAFFIC ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187230March 16, 2019
STEERING
STEERING IS BINDING UP DURING TURNS, BOTH RIGHT AND LEFT. FEELS LIKE POWER STEERING HAS FAILED. WHEEL DOES NOT RETURN TO CENTER BUT MUST BE STEERED BACK TO CENTER. NO WARNING LIGHTS PRESENT TOOK TO DEALER TOLD ME STEERING GEAR ASSEMBLY NEEDS REPLACED AND THERE HAS BEEN ALOT OF RECALLS FOR THIS BUT MY TRUCK HAS NOT GOT THE RECALL ON THIS PROBLEM THIS IS VERY DANGEROUS AND FORD NEEDS TO FIX THIS PROBLEM BEFORE SOMEONE GETS HURT OR KILLED DO TO IT...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187303March 16, 2019
STEERING
WHILE DRIVING THE STEERING WHEEL BECOMES EXTREMELY DIFFICULT TO TURN. THIS HAPPENS INTERMITTENTLY AND SO FAR HAS NOT KILLED ANYBODY. I REPORTED THIS TO THE DEALER WHEN I HAD THE TRANSMISSION SHIFT PROGRAMMING RECALL DONE, AND THE SERVICE ADVISOR WANTED $130 + 10% SHOP SUPPLIES + TAX TO CHECK IT OUT. I AM STILL UNDER EXTENDED WARRANTY, BUT HE SAID IF THEIR WERE NO EROOR CODES RELATED TO STEERING AND IF THE STEERING SHAFT WAS NOT BENT, THERE WAS NOTHING THEY WOULD DO FOR ME.I DECLINED TO PAY BECAUSE THE PROBLEM HAPPENS INTERMITTENTLY AND CANNOT BE REPRODUCED ON DEMAND. THIS HAPPENS MOSTLY WHEN MAKING A TURN FROM A STOP STOP SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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