Ford F-150 Complaints (2023)

402 consumer complaints on file.

#11707436December 29, 2025
UNKNOWN OR OTHER
I recieved the recall. It states parts are available. I called my dealer in Cortex, CO and was told they could not get the part to perform the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706967December 24, 2025
ELECTRICAL SYSTEM
The instrument cluster on my vehicle has failed intermittently and/or completely, resulting in loss of speedometer visibility and loss of critical warning indicator information. This includes safety-related alerts necessary for driver awareness, such as warning lights and vehicle status indicators. Due to this failure, the vehicle is unsafe to operate because the driver cannot reliably monitor speed or receive safety warnings required for safe driving. A repair order was opened at a Ford dealership to address this issue. The vehicle is covered by an extended warranty provider, which approved a repair request related to the instrument cluster failure on December 16, 2024. The warranty provider further confirmed approval for instrument cluster replacement on December 22, 2024. These approvals confirm the defect was acknowledged and authorized for repair. Despite the safety defect remaining unresolved, the dealership closed the repair order. Ford corporate customer service has confirmed that the repair order shows as closed on their end, even though the instrument cluster failure has not been corrected and the vehicle remains unsafe to operate. Closing the repair order disrupted manufacturer responsibility tracking and reimbursement eligibility while the safety defect persists. As a result, I have incurred out-of-pocket expenses including towing, rental vehicle costs, and related transportation expenses. This instrument cluster failure constitutes a safety-related defect under DOT and NHTSA guidelines because it prevents safe operation of the vehicle. I am requesting manufacturer accountability and corrective action to ensure this safety defect is properly addressed and tracked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706689December 23, 2025
POWER TRAIN, WHEELS
I purchased this vehicle from Ford about 2 months ago and brought it in for service over 4 weeks ago. The service department inspected the hub bolts and declared the vehicle unsafe to drive until the recall is completed due to sheered bolts. Although the recall says the parts are available, that is apparently not accurate. This is a huge safety issue and Ford put my family at risk when they decided to sell me this vehicle with the bolt issue and no parts available to remedy the situation. Ford customer service is telling me 3q2026. Manufacturer Recall Number23S65 NHTSA Recall Number23V896
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706530December 22, 2025
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact stated that while driving at 20 MPH, the vehicle violently jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle hesitated while depressing the accelerator pedal while coasting the vehicle to the shoulder of the highway. Despite the failure, the contact placed the vehicle in 4WD, and the vehicle resumed normal operation. The vehicle was taken to the dealer where a diagnostic test determined that the driver’s and passenger’s side rear axles had broken and caused the failure. The contact was then notified about NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact was provided a repair number by the dealer and was instructed to contact the manufacturer for assistance. The manufacturer was notified several times about the recall, and the contact was later provided a case number. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706317December 20, 2025
UNKNOWN OR OTHER
I was notified that my Truck has a safety recall and immediately reported this to Frontier Ford via email on 8/18/25 per the service advisors request. Frontier Ford [XXX] [XXX] It's now been 4 months and I'm still waiting for the replacement part. I've been told by the service advisor that it is ok to drive my truck, unless I hear any noise from the axle. No inspections have been done. I'm concerned about safety I don't want to overreact, but at the same time it's been 4 months. Please advise. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706100December 19, 2025
EXTERIOR LIGHTING, LANE DEPARTURE: BLIND SPOT DETECTION
Rear Taillight assembly filled with water due to a crack. The water caused the bulb to burn out. Dealer tried to get Ford to cover the taillamp and the manufacturer denied the claim stating the crack was not a flaw in manufacturing. The dealer also said that they have seen several of these where the manufacturer wont cover this component under the bumper to bumper warranty. This assembly has never been tampered with, the truck has not been in an accident. The failure of this taillight is likely caused by over torqueing at ASSY at the plant. Besides being costly this is a safety hazard when brake lights and taillights fail. Also..this assembly I find out houses the module for the blind spot monitor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705041December 15, 2025
EXTERIOR LIGHTING
The driver side headlamp did not work. I noticed both left and right headlamps had moisture inside. I took my truck to the dealership and they told me I would have to get an appointment for them to take digital images of the headlamps to send to Ford Motor. So they sent me home with only one headlamp in working order. I made the appointment. It took 2hrs to get the digital images. A crack appeared at the bottom of each headlamp at the exact same spot. I left the dealership the second time with only one headlamp working. 24 hours later, Ford Motor told the dealership they believed it was caused by an outside collision and would not be covered by the bumper to bumper warranty. The dealership offered to replace at cost and suggested I contact the State Attorney General’s office and try to mediate Ford’s decision. I made an appointment to replace both headlamps after the weekend at their earliest opening. I have kept the faulty headlamps. I believe Ford Motor is trying to mitigate cost of a faulty product at the expense of public safety. The States Attorney General attempted to mediate. However, a Consumer Affairs Legal Analyst from Ford wrote that the warranty was denied because the headlamp was damaged in a car accident. It was not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704939December 14, 2025
VEHICLE SPEED CONTROL
I was trying to park the vehicle and it unexpectedly started to accelerate. I had to slam on the brakes. This is not the first time this has occurred. It’s happened many times. I took it to the Ford dealership and they said they cannot find any problems so then I did some research on the Internet and found there’s other people saying the same thing so there’s clearly a problem with this vehicle. Unexpected acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704879December 13, 2025
STRUCTURE:BODY
I closed the passager side door and the back window shattered and blew out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704548December 11, 2025
WHEELS
Ford has known about this potentially dangerous recall for 4 months and parts to repair still not available. Our car has been looked at and determined that repair needs to be done. I just talked to Ford and there is no ETA for the parts to repair and many vehicles on the road that need repair. There is something wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704390December 11, 2025
UNKNOWN OR OTHER
My F150 2023, while driving at slower speeds on four different occasions while applying the brakes, the truck will start accelerating all on its own! I contacted a ford dealer and they verified on their end that the truck has done this. I have also read from other owners having this same situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704185December 10, 2025
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was stated that parts were available; however, the day of the appointment, parts were still not available because the dealer had not received parts from the manufacturer. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703649December 8, 2025
POWER TRAIN
My 2023 Ford F-150 XLT (base 4×4—2H, 4H, 4L only) is experiencing a front-axle/IWE malfunction that causes the hubs to partially engage on their own in cold weather. When temperatures drop below freezing, the truck produces a very loud, physical pop when turning in 2H and a mechanical grinding/rumble noise from the front axle while driving straight. This happens even though the roads are dry and I have not engaged 4WD. The noise immediately disappears when I switch into 4H, which indicates the integrated wheel ends (IWEs) are partially engaging due to vacuum loss or actuator failure. When the hubs fully lock in 4H, the grinding stops. This confirms the IWEs are not disengaging properly in 2H. This occurs only in freezing temperatures, to date, and it feels as if the front axle is binding or locking during turns. The loud popping feels violent enough that it could lead to CV axle, differential, or IWE gear failure. My Ford dealer stated they have “not heard of this issue,” but this condition matches the symptoms described in Ford TSB 25-2513 for incomplete IWE disengagement on 2021–2025 F-150 trucks. Despite Ford saying this is not a known problem, there is significant owner evidence online showing that many 2021–2024 F-150 owners experience the exact same symptoms. Multiple threads on F150Forum, F150Gen14.com, and Reddit describe identical cold-weather popping and grinding caused by IWEs partially engaging in 2H. In many of those cases, owners report that dealers dismissed the issue or stated it was “normal,” even though the symptoms are widespread and consistent. This is a safety concern because the front axle partially engages without driver input, causing binding, loss of smooth steering, loud mechanical pops, and grinding while in 2WD. This could lead to sudden front drivetrain failure, loss of control, or damage to steering/braking components. I am submitting this complaint so NHTSA is aware that this issue is occurring F-150s and may not be isolated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702937December 4, 2025
EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2023 Ford F-150. The contact stated that while the vehicle was parked, the contact inspected the vehicle and became aware that the brake light located near the rear window was inoperable and the brake light had melted. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 33,321.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701847November 28, 2025
SERVICE BRAKES, POWER TRAIN
The contact's mother owns a 2023 Ford F-150. The contact stated that the owner received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was an abnormal squealing sound coming from underneath the vehicle, near the brakes upon depression of the brake pedal. The vehicle was taken to the dealer, who advised the contact to not be concerned about the squealing sound. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 18,614.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701555November 25, 2025
VISIBILITY/WIPER
The drive keys fall out of the wiper arm heads which will cause the wiper arms to perform erratically and eventually lead to the wiper arms to become separated from the vehicle. I found the key lying in the cowl vent grill. Ford currently has a recall on this for other vehicles however it needs to expand the recall to include more vehicles including the 2023 F150 Lightning. The Safety Recall number is 22S26.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701307November 24, 2025
STRUCTURE:BODY, VISIBILITY/WIPER
During rain and snow events, water leaks into the interior of the vehicle through the roof area. The intrusion appears to occur during moderate to heavy precipitation and results in water collecting inside the cabin. This moisture has led to a persistent, moldy odor throughout the vehicle. The presence of mold poses a health concern, especially for my children and family members who ride in the truck. We are concerned about the potential inhalation of mold-contaminated air and the associated respiratory risks. This issue affects the safe and healthy use of the vehicle and requires attention, as the leak continues to worsen over time. First noticed this issue February of 2024, ongoing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701246November 24, 2025
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted on several occasions and informed the contact that there were six other vehicles needing the recall repairs ahead of the contact’s vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts would be available by the end of 2025. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700606November 20, 2025
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN). However, the part to do the recall repair was not yet available. The contact stated that a fluid spill was found on the ground. The vehicle was taken to the dealer, where it was diagnosed, and determined that the hub bolt had sheared off and damaged an unknown oil component located in the rear. The vehicle remained at the dealer unrepaired. The contact stated that the dealer deemed the vehicle unsafe to drive. The manufacturer was made aware of the issue. The failure mileage was 14,146.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700274November 19, 2025
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS:DAYTIME RUNNING LIGHTS:BULBS
The contact owns a 2023 Ford F-150. The contact stated that while driving 45 MPH, the taillights, running lights, and indicators were inoperable. There were no warning lights illuminated. Upon further research, the contact linked the failure to NHTSA Campaign Number: 23V418000 (Exterior Lighting). The local dealer was contacted, the vehicle was visually inspected, but the vehicle was not officially diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The approximate failure mileage was 71,842.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150