Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11500973January 10, 2023
POWER TRAIN
The 10R80 transmission in this truck has hard shifting and finally at 120,000 miles began shifting from 7th gear to 1st gear while driving on roadways. The truck would lose power has hesitation like the gears slipping and hard downshifting. Dealership stated the Drum Clutch Basket had failed and requires a new transmission. Unknown to me the vehicle also had the motor replaced at 62,000 miles due to "oil consumption" issues. Ford has issued multiple TSBs in regards to these issues. The hesitation is so bad that the vehicle looses power and can happen at any time such as merging into traffic. The downshifting causes significant jerking of occupants.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500782January 9, 2023
STRUCTURE:BODY
In freezing weather, the door latches freeze and the door cannot be closed. There is a recall for this issue, #19N06 however it does not work. I had the recall performed then a week later when the weather changed, I am unable to close my door. This is a major safety issue because the driver has to hold the door or strap the door shut while driving and there is also the risk of it not being truly latched and swinging open while moving. Ford provides the one time recall however, in my case this seems to do nothing. I have had the vehicle in to Ford and they claim this is all the recall does to fix it and the rest of the time/labor they spend will be out of my pocket. There are no indicator lights prior to failure, it is strictly due to below freezing weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500883January 9, 2023
WHEELS
While getting tires rotated at Costco, it was recommended I replace all lug nuts as they were all swollen. Was advised this is a safety issue. Also advised this appears to be a common problem and complaint with Ford trucks although no known recall to date. Replaced all lug nuts totaling $35.44. Invoice available if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500708January 8, 2023
STEERING
The electric steering causes wandering to both sides and pulling to both sides especially on turns. Extra effort is required to steer and constant attention is needed to stay on the road and not into the oncoming traffic or running the car off the road next to you. You cannot turn your eyes away from the road to adjust controls for even a second, you don't know where you will be on the road. I've had it back to WESTHERR FORD 3X with the same complaint , only to be told it's normal and I'm not used to it and that they can't duplicate my concerns. Although it happens all the time and I drove other trucks on their lot that didn't act like that. If you take your hands off the steering wheel it will not drive straight. Sometimes it goes left sometimes it goes right. Sometimes it goes back and forth like it's getting an erratic electric signal. The mechanic even noticed it but the work orders never mention it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500609January 7, 2023
POWER TRAIN, ENGINE
My 2018 Ford F150 is having problems shifting into gears and will disengage from gear while trying and rev up the engine until I take my foot off of the gas and the RPM's decrease and the transmission re-engages. Sometime this causes harsh shifting and sudden jerks of the truck. I notified the dealership and was put on a long waiting list but told to keep driving it. My place in line finally came up and was notified that the transmission was shot but the time frame to get a new transmission is 2 to 3 months. The vehicle is at the dealership right now so you would need to visit the dealership for inspection. I would say this item has put safety at risk since the vehicle will slow down while driving on the freeway. On the day I was scheduled to drop the truck off at the dealership, I had a hard shift and the check engine light finally came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500464January 6, 2023
UNKNOWN OR OTHER
My 2018 Ford f-150 super cab has a problem with the doors not latching when it's cold or after a storm and it is below freezing. I have owned this vehicle since Nov. Of 2021 with 35,000 plus miles on it I have had five incidents from 2021 through Dec. Of 2022 where the doors won't unlock or they unlock but won't latch. Doors fly open while driving down the road. Also had one Incident where drivers side door would not unlock but passengers side door did unlock. Had to climb in and out through passengers side door. I now drive with a bungee cord hooked to the drivers side and passengers side doors when it's below freezing to keep my doors from flying open. When this first happened I called my Ford dealer about the problem they told me They were inundated with calls of problems related to the freezing rain storm. They told me to wait until it warmed up and things would start working again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499855January 3, 2023
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Unknown Mykey has me hostage. When I purchased my vehicle they only had 1 key. Not realizing that setting up the MyKey for my vehicle, I would be putting myself and others that drive on the road with me grave danger. I purchased my truck in March of 2019 and I the fall of 2021 I didn’t think nothing of it by setting up the Mykey for my Ford F-150. Well without further a due I realized that the restrictions that the Mykey puts on there owners. Driving on the freeway or anywhere one may have to pass another vehicle quickly . Hang onto your hat because the speedometer stops at 80 and you just might find yourself between an on coming vehicle and the vehicle you were trying to get around before he thought about not allot you to… In the last 15 months there’s been to many near misses because of the MyKey restrictions on my speedometer… Ford says they can’t turn the Mykey off without another key….They ant my to pay $400.00 for a spare key… They need an Administration Mykey Key & standard Mykey key to delete the mykey functions. Now to me, that doesn’t make since what so ever to be able to set up the Mykey function with only 1 Key when you need 2 to Defunction them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499952January 3, 2023
WHEELS, WHEELS:LUGS/NUTS/BOLTS/STUDS
Recently took my truck to Discount Tire for a tire rotation and rebalance. I was made aware that the lugs nuts on the truck are swollen. I was told by the Discount Tire employee this is common on F-150 trucks. He highly recommended that all lug nuts should be changed for safety and that the proper lug nut socket can be used. The lug nuts were so swollen that the recommended 21mm socket would not fit. The employee also said that the lug nuts should not do this and there is a potential for the lug nuts to fail. Discount Tire was able to remove the swollen lug nuts safely without damage and I paid to get new lug nuts installed. The other reason for replacing is that if I needed to change the tire the provided lug wrench that comes with the truck would not fit the swollen lugs. The lug nuts provided with my F-150 are defective and the cost of replacing should not be put on the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500009January 3, 2023
POWER TRAIN
The 10 Speed transmission has adaptive learning software. The transmission miss gears and lurches forward as if to be struck from behind. When the truck is in the higher gears the transmission disengages and acts as if in natural. There are times when the transmission shifts from 8 to 1 causing the vehicle to "buck". This is a serious safety issue that Ford has no plan to correct.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499784January 2, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
While driving my truck making turn into our driveway passenger door opened with out being touched. Daughter was thrown side ways towards opening but was restrained by her seat belt. Since this time doors have opened Numerous times and at time will not Latch at all. This only happens on cold days. So the problem is in door and or door latches. Now to drive we have to ratchet strap doors shut. I have videos of the doors not latching. Dealer ships act as if they have never heard of this problem. Has never been inspected by police or shop or others. Internet indicates this is a problem others are facing. Ford seems not to care that my child almost fell out of a moving car. In acceptable. Seems like they would recall such an extreme hazard condition. No warning no remedy that is a for sure fix. Just misdirection and avoidance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499323December 29, 2022
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, there was a clunking sound coming from the engine compartment. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer, but the failure could not be duplicated, and no repair was performed. The manufacturer was also notified of the failure. The failure mileage was 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499441December 29, 2022
ELECTRICAL SYSTEM, STEERING
While driving at generally any speed from 8mph up to 70mph the electronic steering wheel will pull in either direction, I have brought this truck into a certified Ford dealership and they said everything they checked out was okay with said truck. This is not okay as it almost pulled me into the ditch while turning a corner. Other then that incident this erratic steering situation arises anytime I am driving, it does not appear to be intermittent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499139December 28, 2022
UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
My door latch froze open during the recent hard freeze in Louisiana. The door would not latch closed. I had to drive home, holding the door closed with my hand. I previously brought my forward to the dealership because there was a door latch safety recall, but Ford would not fix it, saying I lived in a warm climate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498950December 27, 2022
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that occasionally while the vehicle was parked or idling; while attempting to accelerate, the engine revved and the transmission hesitated before responding, causing the vehicle to jerk forward. The contact learned that the failure was known as hard shifting. The failure first occurred intermittently but had since become constant. The contact had taken the vehicle to the dealer who diagnosed that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The contact was then transferred to the NHTSA Hotline. The approximate failure mileage was 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499046December 27, 2022
POWER TRAIN
In October 2022, I began noticing while driving slight jerking, hesitation and apparent engine or transmission noise that appeared that my truck wanted to accelerate of when idling to a stop. A service light did come on at this point. I took my truck in to Koons Ford in Falls Church Virginia and reported my observations and concerns to Service Advisor [XXX]. [XXX] advised me that his service technician could diagnose the issue, and that the fee for this diagnostic work would be $250. I paid this fee with my credit card, but still don't have a record of this payment as it didn't appear on the invoice I received when the catalytic converters were replaced. [XXX] advised me that the issues I reported to me at the conclusion of the diagnostic testing that I needed new catalytic converters. The issue persisted and subsequently told by [XXX] after bringing my vehicle back to the dealership for almost 3 days of diagnostic work that I now needed a new transmission. I had been driving my truck and experiencing jerking and stalling to the detriment of my safety and that of my wife and grandchildren. I had to wait almost 4 weeks for the catalytic converters to come in for the catalytic converter installment. I was never advised during the period I was waiting for the catalytic converters to come in that driving the truck posed a safety risk so I drove it, albeit on a limited basis, while waiting on the parts to come in. A service light did come on at some point after the catalytic converted was installed and I coordinated a time to bring the vehicle back to Koons and as I indicated previously, after almost 3 days of presumably Ford technicians evaluating my, I was advised I needed a new transmission. I only have 80K miles on this truck that I purchased in November 2018. I understand the F-150 trucks, and late model F-150 trucks including 2018s have been found to have 10 speed transmission issues. This was not mentioned in any of my conversations with Ford. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (F
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498843December 26, 2022
UNKNOWN OR OTHER, STRUCTURE:BODY
The rear passenger side door did not latch. My 6 month old son could have fell out because his car seat is on that side. Luckily I noticed it when I was backing out of the driveway and not on the expressway. I pulled back into the drive way and tried to shut the door about 30 times. It would not shut. All the other doors worked fine. The only way to keep the door shut was to hold the door shut and lock the truck. After I did that my door would not unlock. It tried doing it manually but it was stuck in the lock position. It seems something is wrong with the door latch and I am glad that I caught it or my baby could have gotten hurt. The door latches in the truck have to be looked at. I just bought this truck from a dealership last week too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498906December 26, 2022
STRUCTURE:BODY
Frozen door latch,unable to close or lock,must hold door closed with one hand while steering with the other hand,extremly unsafe!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498718December 23, 2022
STRUCTURE:BODY
After loading groceries into the rear seats, I shut the passenger door and thought it was latched. I started to drive off and the door came open. I spent 20 mins trying to get it to latch and although I could move the door latch mechanism with my fingers, the door would not latch and remain shut. I ended up tying the door shut in order to drive home 7 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498579December 22, 2022
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
We were driving and another car told us our tailgate was down. We did not put anything into the truck before we started our drive and no buttons were pushed. The tailgate went back up without incident, however there was also no indication from inside the truck that the tailgate was down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498586December 22, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2018 Ford F-150. The contact stated while driving 5 MPH, the rear windshield shattered without warning or impact. The dealer was contacted and stated that there was no recall on the vehicle related to the failure. The manufacturer was contacted and confirmed that there was no recall on the vehicle related to the failure. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150